Care Homes Owned by Cheshire Residential Homes Trust in Cheshire

The staff are very kind, attentive and very respectful.

Mum has been living at Upton Grange for several years now and from day 1 the care, love and attention she has been shown has been exceptional. In the early days mum took part in all the activities enjoying the variety on offer, but now unable to do so, she receives one to one care and attention which meets her ability. The staff take great care in making sure she is as happy as is possible.

The management are always available for a quick chat if needed, answer emails very promptly and in general nothing is too much trouble.

I have recommended Upton Grange to friends on numerous occasions and they have felt the same.

I would like to thank everyone for their commitment to all residents in making Upton Grange their home.

All in all a definite 5 stars.

She is very happy with all aspects of the care and attention that she receives when she is at Sandiway Manor. She feels safe and cared for and enjoys the time that she spends with the friends that she has made. She.enjoys the various activities and the trips out in the minibus. The food is delicious and plentiful. As her daughter I feel confident that when she is at Sandiway Manor as either a day care user or a respite resident she will be cared for and feel a part of the Sandiway family.

Many thanks to all the staff for their care.

The care received at Sandiway Manor is the next best thing, if living at home is no longer an option. It gives me peace of mind knowing the safety and care provided is second to none and I feel welcome every time I visit, which is nearly every day. All the staff know every resident and their care and patience shines through. I don't visit every day because mum needs me to, its just a home from home where we can continue to make happy memories.

Thank you to all the staff at Upton Grange for the care and attention they provide to my mother. She really enjoys being a resident at the home which she chose to live in despite having designed and had built her own home which she has lived happily in for over 20 years. We both appreciate the care she receives. Thank you.

The staff are all lovely, visiting is very relaxed, and communication is excellent by email (or phone for anything urgent).

He's also made quite a few close friends who he enjoys spending time with. They also have resident meetings giving them time to air their views. Can't fault Sandiway Manor 10/10 to everyone

I visited a friend in Sandiway Manor on Saturday 27th April. She has only been a resident there for a matter of 2 weeks, but how pleasing it was to see how content and comfortable she seemed to be. The atmosphere in the spacious and very welcoming warm lounge was absolutely delightful. All the staff were so kind, and helpful with smiling faces abound. Nothing seemed to be any trouble. My friend told me they had all been taken out to a local ice cream farm just a few days earlier which she had enjoyed immensely, as she had never been before. I shall certainly look forward to my next visit.

Saniway has supported Mum and our family through a very difficult period in our lives. Mum feels cared for, and we are welcomed every time we visit. The daily activities are fun and inclusive, and the food is excellent! We are kept informed about Mum's progress with monthly reports/Facebook photos, and if there are any other concerns, then we are telephone and kept up to date. In return, we can voice our concerns and be confident that action will take place as a result. Sandiway is in every sense of the world - home.

Thank you, Upton Grange. Highly recommended.

I cannot recommend Upton Grange enough, it has allowed me to balance my work, my family and caring for my mum. The Upton Grange Team really feel like an extension of our family.

My mum moved into Upton Grange in September 2018, following a prolonged period in hospital. From the outset, nothing was too much trouble for the staff and Mum settled in very quickly, making many friends. She particularly enjoyed the social side of living with people again. The food and housekeeping were also excellent. Sadly, due to ill health, Mum moved away from Upton Grange, into a nursing home in July 2023. We highly recommend!

Having lived independently into his 90s, our father arrived at Upton Grange in January 2022 as a respite resident after a spell in hospital. From the start of his stay, we were so impressed with the caring friendly staff and by the daily craft activities, which to our amazement, our father joined in with much enthusiasm, having lived quite a solitary life at home. After a brief try at returning home, it was realised he needed to transfer to a care home permanently, and it was his own choice to select Upton Grange as the home he wanted to move to, as he had been so happy during his respite stay. He has continued to benefit from the care and attention of the lovely team at the home and often comments to us how nice he finds them, which is very comforting. A new entertainment coordinator has recently joined and has further transformed life for the residents, with a very varied daily programme led with much enthusiasm, as well as individual attention and encouragement.

My dad stayed here for 6 months until he passed away. I did not think he would settle in a home but Upton Grange proved me wrong. The staff are fantastic, very caring and my dad loved the food. He said every time I visited how great it was and how well they looked after him. They got him to join in lots of the activities which was a joy to see, he even baked for the first time in his life at 91! Highly recommended.

Mum has been to Upton Grange for respite care. Having never had any experience dealing with any kind of residential/respite care arrangements I was immediately put at ease just talking things through with the staff about how the home operated, the care given and reassured all the time I was organising my mum's discharge from hospital. We were welcomed by lovely warm staff, a cup of tea and an instant feeling of relief that everything was going to be OK. Nothing is too much trouble, the chef took notes of mum's favourite food, her room was clean and well organised. There are lots of activities that residents can join in, several carers have had me in tears, they treat Mum just like she's their mum too. I always know Mum is in excellent hands. A lovely home that feels like home.

My father moved here in November 2021, I've found the home to be very friendly and very clean, the gardens are well kept, all staff make you feel welcomed. They also do a lot of activities, food always looks excellent, what I do like is they have pets to visit which my father loves. Their standards on covid are high, which is great to see.

My mum came in for respite care and has only been in one other care home, which absolutely frightened her. I asked Mum if she would go in with a open mind of us trying to get her into a home, she loved it and said that everyone was very, very kind.

Upton Grange is well maintained, as are the grounds and staff are always very welcoming.