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Care Home Owned by Stocks Hall Nursing & Care Group in Merseyside

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8.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Stocks Hall Nursing & Care Group in Merseyside

Only the locations & reviews in Merseyside for Stocks Hall Nursing & Care Group are showing below.

View the details of all 6 locations (with 134 reviews) owned by Stocks Hall Nursing & Care Group

Stocks Hall Nursing & Care Group Locations in Merseyside (1)

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1 Care Home owned by Stocks Hall Nursing & Care Group in Merseyside
Stocks Hall Care Home, St Helens

6 Elderflower Road, Dentons Green, St Helens WA10 6FP 

8.5 17 reviews
"My husband has been a resident on the Jade Unit since August 2023 he is well looked after and has all his nursing needs seen to on a daily…"   Read all 17 reviews
Location Type Care Home

Stocks Hall St Helens, is a State of the Art Home providing Excellent, Individualised, Specialised Care for adults, eighteen years onwards. It has 54 beautiful, generously proportioned, light rooms (all with en suite facilities) decorated to individual… Read more about Stocks Hall Care Home, St Helens

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 54 Rooms

Stocks Hall Nursing & Care Group Reviews in Merseyside (17)

8.7

Stocks Hall Nursing & Care Group has a Group Review Score of 8.7 (8.733) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Stocks Hall Nursing & Care Group must have a Review Score.

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Review of

Stocks Hall Care Home, St Helens

from Kathryn H (Wife of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident on the Jade Unit since August 2023 he is well looked after and has all his nursing needs seen to on a daily basis. His room and facilities are lovely. All the staff are caring and treat the residents like they would their own families. The manager is easily approachable.
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Review of

Stocks Hall Care Home, St Helens

from Marjorie B (Aunt of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care that he has received. The staff are so caring and patient with him. When we take him out, he can't wait to get back, which is wonderful for us to hear. He is so happy here. The staff have turned his life around. Thank you all so much.
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Review of

Stocks Hall Care Home, St Helens

from Kathryn C (Sister of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff show a high level of care and genuinely do all they can for the residents. It is a lovely happy safe environment and I cannot express how happy we are with my sister's care.
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Review of

Stocks Hall Care Home, St Helens

from Steve K (Husband of Resident) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here for 3 months now and I am more than happy that her care and medical needs are met 24/7. She is very looked after here and this gives me reassurance when I leave that the carers make sure she is very well looked after.
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Review of

Stocks Hall Care Home, St Helens

from William B (Father of Resident) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience over the past 15 years has been consistently satisfactory. The care provided has always been of a high and caring standard and our relationship with the management and staff has always been extremely good.
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Review of

Stocks Hall Care Home, St Helens

from Melanie H (Mother of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of the home has been 10 out of 10. From the minute my son arrived - very friendly, and helpful. They look after my son very well. He has care 24/7 at the end of a buzzer. This gives me peace of mind. He is cared for all the time, I can't praise the home any more than I do.
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Review of

Stocks Hall Care Home, St Helens

from Stephen H (Stepfather of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly, nothing is too much trouble, very helpful. Always keep us up to date with how he is doing and passing positive feedback on how our son is doing. It is a pleasure to come to visit the home as the staff are so friendly and good to know that our son is in safe hands 24 hours a day.
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Review of

Stocks Hall Care Home, St Helens

from C H (Father of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is very well looked after and very happy living here.
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Review of

Stocks Hall Care Home, St Helens

from Susan S (Wife of Resident) published on 26 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Stocks Hall for 16 years. Always clean and happy to see staff. Rooms spotless, laundry is always done (good staff), manager a friendly face and will help family members.
Care family staff are always keen to help him, and enjoys their company.
Would recommend this home to anyone
that is looking.
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Review of

Stocks Hall Care Home, St Helens

from Lesley W (Mother of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff, on the whole, are very good, with some exceptions regarding communication, some don't even acknowledge you! But that is a minority. I am more confident now with my son's care than I was a year ago - any issues I have are usually dealt with straight away.
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Review of

Stocks Hall Care Home, St Helens

from Joyce B (Mother of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been living in Stocks Hall for four years after she had an infection. On her arrival, she was treated with such love and happiness from all staff and other residents. She is so happy and well cared for, which gives us peace of mind, knowing she is happy and settled. I would highly recommend
the home to anybody - all staff are so helpful and friendly.
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Review of

Stocks Hall Care Home, St Helens

from Janis K (Mother of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is so nice.
They are really looked after by all staff, there so polite.
Really pleased to go there.
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Review of

Stocks Hall Care Home, St Helens

from Philomena F (Mother of Resident) published on 19 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cannot fault the home and staff; they are looking after my son as if he is their own. They are friendly, professional, warm and caring. It is said that he has to be there, but I wouldn't wish for him to be anywhere else. Thank you very much, Stocks Hall; I can go to sleep at night knowing he is safe
with you.
Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens
Thank You, Philomena, for your kind comments and positive feedback on the level of care your son receives at Stocks Hall St Helen's Home.
Whilst we cannot fully understand how hard it is for your…read more
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Review of

Stocks Hall Care Home, St Helens

from Andrew C (Son of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stocks Hall is a great care home. My mum has spent many years; I cannot fault a thing. The management and all the staff are amazing. I have never had to worry about my mum, as I know she’s always been in good hands. Her care has always been 100%; it’s like a home from home.
Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens
Thank you so much for your review. It makes music to our ears to read your comments, and we are delighted that you know your mother is receiving excellent care at Stocks Hall, St Helen's Home. We are…read more
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Review of

Stocks Hall Care Home, St Helens

from Dee E (Wife of Resident) published on 10 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been associated with Stocks Hall, St.Helens since it opened in 2008. At present, I cannot recommend it highly enough and the high standards practised there have kept clients safe throughout the pandemic. The care provided by the excellent staff is from the heart and clients live as part of one
big family in a real 'home from home'.
Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens
Thank you for your review of Stocks Hall, St Helen's Home.
We are so pleased that you cannot recommend the Home highly enough, and you report the High Standards of Care practiced here.
Stocks Hall,…read more
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Review of

Stocks Hall Care Home, St Helens

from Susan C (Sister of Resident) published on 10 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided for my brother since he had to go into the home with early-onset dementia. The atmosphere is welcoming, cheerful and warm with a family feel. Staff are cheerful and knowledgeable. They know their residents well.
Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens
We are delighted you are pleased with the care your brother is receiving at Stocks Hall Nursing & Care Group.
It is reassuring to know that the atmosphere is encouraging and helpful to your brother…read more
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Review of

Stocks Hall Care Home, St Helens

from Joan R (Sister of Resident) published on 10 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stocks Hall Care Home is excellent especially the Amethyst Unit. The staff on that unit go above and beyond their duties. My sister has been there for nearly 12 years and I am proud to call the staff in that unit my extended family. I know I can rely on them to take care of my sister and they are there
whenever I have needed them.
Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens
It is appreciated to hear how delighted you are with Stocks Hall, St Helen's Home.
We are so pleased that during the last 12 years your sister has received excellent care and you can refer to them…read more
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Awards / Recognitions (10)

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