Care Homes Owned by Westward Care Ltd

Some caring staff. I shouldn't be here, I'm a practising Jew. I live in Round House and I can look after myself.

Homely, friendly environment. Comfortable, spacious and light premises. Good outlook and central courtyard provide the hub of the home. My father fully relaxed and made friends on his first visit. He thanked the staff for a fabulous time - I can ask for no more than that he was happy, comfortable and well cared for. Food home made and created more of an atmosphere of a holiday venue for the elderly. My only negative was some clothes went missing (trousers and top) despite labelling his items. Minor point.

Resident for a few months, staff friendly + helpful. Meal times more staff needed to assist those who are unable to feed themselves. TV in room doesnt work - would be helpful if this did or a radio avail.

It's probable the first thing you will notice is that the building is secure, but your access is easy because reception is staffed slightly longer than normal working day, & receptionist is alert & has sight of the door-you feel welcome.

Robin

My mum spent 9 days respite care at Pennington Court . Having first made an enquiry a manger came out to assess mums needs and a care plan was put in place ! On arrival we were made very welcome and introduced to staff members . She was given a choice of food at mealtimes and invited to join in with the arts and crafts through the day . Her room was very clean and tidy . Overall I was very happy to leave her knowing she was safe and secure and going to be well looked after!

All the staff at Headingley Hall have been very welcoming and caring towards my husband, and have supported me as well, as we both adjust to our new situation. I've really appreciated the attention given to my husband's specific needs and being flexible in facilitating him to carry on with as many of his previous activities with friends and family as possible.

Headingley Hall provides a very high standard of accommodation, with some spatious and homely bedrooms and a choice of sitting rooms, both quiet and gregarious. The gardens, front and rear are colourful and well maintained, and are a great asset . My father received some wonderful care whilst living at Headingley Hall. The staff have been very loving and caring. There is an excellent ethos and good teamwork. A high proportion have been giving loyal service for many years, which is very much appreciated. Highly recommended.

From the word go I had the feeling that I was important and all was done to make me feel welcome. In a difficult situation, I got exceptional help. All the staff are friendly and helpful and I'm starting to feel at home here.

The support from staff regarding the transition of dad from respite to permanent care, has been exceptional. The support from staff has been great. Dad is happy in Cedars, well cared for. Cedars is ideal for him, a lovely courtyard to enjoy in the warmer months. Cedars is a quiet home with a peaceful vibe, set in lovely gardens. Some of the bedrooms would appreciate a bit of modernisation but this does not distract from the calm atmosphere and pleasant staff.

My father moved to Headingley Hall at the start of 2023 with my mother, who passed away not long after.

Dad settled in enjoying the friendly approach and atmosphere created by staff and fellow residents. The time that staff took talking to him and providing care beyond just physical needs meant a lot to him. His room had a view over the front garden and he loved watching the birds there arranging for a bird table to be set up with the help of the team.

As memory and mobility declined, the care expanded. It was unfailingly kind and matched to his state of health. I was kept updated on the care team's assessment of his condition and on the one occasion when he did need to go to hospital they helped me significantly.

Dad died quietly at the end of February 2026. When the end came, that deep care, love and support extended to me, as it had done when Mum died.

Thank you to all the team for the way they tended to his needs, kept his eyes twinkling and his spirits up, right to the end.

My second convalescence stay and I wouldn't go anywhere else. Perfect sized room with en suite facilities for post op rehab. TV, kettle, fridge, call bell to hand and answered in very timely manner. I had meals in my room which were of excellent quality of presentation with dishes removed appropriately. All carers on duty popped in at times to see if I was ok or needed anything. All very caring and considerate. Manager outstanding.

We couldn't be any happier as a family with the choice we have made .

My mum's current catchphrase is, "I could not be in a better place." As her family, there is nothing more we could wish to hear.

I enjoyed it very much my stay and the staff is first class enjoy while.

Dad entered Headingley Hall in February 2023, having previously lived in Barnsley. We moved him up to Leeds as both his sons & family live here, myself living 10 minutes walk away. Dad had dementia & severe hearing loss & mobility issues.

In his first 12 months at Headingley Hall he was able to enjoy the lovely outdoor spaces & he had his own patio area, as he always enjoyed the sunlight. He was popular with residents & staff, who all really loved him.

As his dementia progressed he spent more time in his room, but was still enjoying the activities in the lounge on his better days. The care team did a great job managing his increased needs & worked well with Adult Social Care & his GP to make sure he was getting the best care possible.

Sadly Dad passed away in January 2026 of dementia, in hospital. I can only thank all the team at Headingley Hall for everything they did for my Dad in the twilight of his life. He is hugely missed not just by us, but by the dedicated staff.

There were always knowledgeable staff available to reassure us if we had concerns or questions and we were always treated with great respect.

My mother decided to buy an apartment here in May 2025, due to delays in selling her house, she didn't move in until late November. The Southlands team made the process very easy & didn't give us any hassle about the delays. They even allowed Mum to move her things in a week before completion so we could prepare her flat. Living here over the last few weeks, she seems very happy & comfortable & finds everyone very friendly & helpful & enjoys joining the activities & meeting new friends & neighbours. The family feel it has been very good for her.

I have been here only 1 month. In that time the staff have always been courteous, helpful, willing & friendly. The atmosphere in Southlands is warm & welcoming. The temperature everywhere in the building is warm and cosy, very conducive to rest & sleep. The other residents are pleasant and friendly. The furnishing & decor are of a very high standard. It is a pleasure to live at Southlands.

I have always spoken very highly about staff and everything at Headingley Hall, always recommending that it is a home that should be looked at when considering a care home.