Westward Care Ltd in West Yorkshire | 5 Care Homes

Review of
Pennington Court Care Home
from Claire M (Daughter of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

My father has been at Pennington Court for almost 2 years now. The staff in all departments are very friendly and really helpful and all go above and beyond to make dad feel comfortable and cared for, nothing is too much trouble.The daily activities programme is excellent and keeps the residents entertained.

The home recently organised a special trip for dad and our family which we will all remember with fond memories, such a wonderful treat that really showed how much they care. I wouldn't hesitate to recommend Pennington Court, dad is safe & well looked after. Thank you

Reply from Sharon Earnshaw, Operations Manager at Pennington Court Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear that your father has felt comfortable and well cared for during his time at Pennington Court.It means a great deal to our entire team to know that their efforts are making a real difference. We're especially pleased that the special trip created such lasting memories for your family, it was a joy to organise, and we're so glad it brought happiness to your dad.

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Review of
Southlands Retirement Apartments
from Jeanne W (Wife of Resident) published on 15 July 2025

Submitted via Website • Report

Overall Experience

My husband enjoyed his two weeks of respite at Southlands very much. The care and support he received were second to none. I can highly recommend this 'all inclusive 5* hotel'.
Many thanks to all the team.

Reply from Laura Clark, Manager at Southlands Retirement Apartments

Thank you for your review, we are pleased that your husband enjoyed his stay with us. We value your feedback in enabling us to continue to achieve the highest standards here at Southlands.

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Review of
Headingley Hall Care Home
from Angela R (Daughter of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Our mother was resident in Headingly Hall for 4 yrs. She went for 2 weeks respite care but settled in so well and was so happy, we made her a permanent resident. Prior to Mum's stay we spoke to other relatives, who told us how good the care was and how happy their relative was living there. Mum embraced

life to the full in Headingly Hall, she participated in all the events and activities, she particularly enjoyed the music, crafts, bingo, dancing events, and trips to the theatre. She was loved and cared for by all the staff, including catering and admin staff and along with care staff, they became like a second family to her. When we visited her we were welcomed warmly by staff, who cared about us as well as Mum. In Mum's last days she was cared for at Headingly Hall and we were supported wonderfully as we stayed at her side. Staff brought us drinks, meals and kind words, supporting us as well as Mum. We cannot thank the manager and the team enough for everything they did for Mum and for us

Reply from Elaine Yechezkel, Senior Administrator at Headingley Hall Care Home

Thank you so much for your kind words. We will pass your lovely comments on to the the Team. Right from day one your mum's warmth and sense of humour shone through and we loved how she settled in to life at Headingley Hall so well. We know the staff and residents will all miss her very much and we wish you all well.

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Review of
Headingley Hall Care Home
from Richard B (Son of Resident) published on 9 June 2025

Submitted via Website • Report

Overall Experience

Mum stayed a Headingley Hall for the first time for a brief respite stay. We found Headingley Hall an excellent all round residential care facility with a fabulous Team of conscientious hard working staff who couldn't do enough for Mum. The daily activities are a stand out feature and whilst Mum was

only there a few days she enjoyed them. Mum is booked for a longer stay of respite later in the year (4 weeks) and we look forward to seeing Mum participating in what we are sure will be a wonderful month of events. These are important as they stimulate all residents who take part, engage and encourage interaction which, for the residents, is wonderful to see. Well done to the whole Team and we thank you for your hard work, dedication and care to all residents as well as our Mum.

Reply from Elaine Yechezkel, Senior Administrator at Headingley Hall Care Home

Thank you so much for your kind review. Your comments will be passed on to our Team. We look forwards to welcoming your mum back for respite care.

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Review of
Southlands Retirement Apartments
from J B (Sister of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

I would like to say that from my first visit with my brother to look around, we were treated with absolute respect.
Since my brother moved in everything is in place and anything that we required has been dealt with. All the staff are absolutely wonderful.

Reply from Matt Larkin, Manager at Southlands Retirement Apartments

Thank you for your kind words. It makes such a positive impact on team moral, and service culture to hear what impacts we are having. I will be delighted to share this with the team, and we will endeavour to continue delivering high quality person led support for your relative.

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Review of
The Cedars
from J S (Son of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

Whenever I visit my mother the staff are welcoming and it is a pleasant experience and feel assured that her needs are met and is well looked after by the staff. Staff are always willing to discuss any issues that may arise and are more than helpful. Overall a good experience.

Reply from Lisa Jones, Manager at The Cedars

Thanks J for taking the time to provide us with such lovely feedback, it's a pleasure providing care to your Mum

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Review of
The Cedars
from Anne P (Wife of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My husband had been in the good care of the staff at the Cedars for a few years and they always strive to provide good care and support with occasional events for residents and relatives to enjoy, at seasonal times such as Easter, Christmas, Bonfire night and especially Birthdays of the residents, great

staff and a good situation

Reply from Lisa Jones, Manager at The Cedars

Thank you Anne for the great feedback, its a pleasure to provide care to your Husband and have you as part of the Cedar's family

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Review of
The Cedars
from SUSAN R (Sister of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

After a brief stay in hospital last summer following a second stroke, my brother went to The Cedars Care Home in Methley (Leeds) to recover, whilst his general health/medical condition was assessed After a 6-month stay, he has now been able to move on to a new "extra care" facility in Beeston, (Leeds)

where he has his own apartment and can start to rebuild his life as he wants, whilst still having support around him if needed.
Whilst at The Cedars, he made a number of friends amongst the staff who took the time out to make him feel wanted and cared for, Indeed when he left, they presented him with a leaving hamper for his new home - what a lovely gesture ! Fortunately, at his new home the care management facility is still being provided by Westward Care, so he will still hopefully be able to keep in touch with at least some of the staff he got to know at The Cedars and here all the gossip !
A big thank-you to everyone at The Cedars for looking after my brother so well !

Reply from Lisa Jones, Manager at The Cedars

Thank you for your kind comments. We are delighted to hear that you and your brother found the experience at Cedar's a positive one. Best wishes

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Review of
Southlands Retirement Apartments
from Catherine S (Daughter of Resident) published on 30 December 2024

Submitted via Website • Report

Overall Experience

My mum has recently moved into Southlands- a huge move having lived in her previous home for 50 years. The sales manager was extremely helpful, patient and understanding, reducing our stress and going out of her way to provide information and help keep our purchase progressing.
My mum has been made

very welcome by both staff and fellow residents and for the first time in many months I feel she is safe and well cared for. Southlands has a busy programme of activities and it has been great to see my mum getting involved and keeping busy.

Reply from Sharon Earnshaw, Operations Manager at Southlands Retirement Apartments

Thank you for taking the time to provide this review. We are delighted with your comments and the feedback will certainly be passed on to the team. With warmest regards.

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Review of
Headingley Hall Care Home
from Thomas Mark L (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

I have found Headingley Hall care home to be excellent in many ways. There is ample parking and the grounds are attractive and well kept. It is secure with a good signing in and out procedure and I always receive a warm welcome from the reception desk. The carers are committed and I see their presence

in both the lounge and dining area. They are constantly ensuring that the residents are comfortable and give feedback to visitors. The senior staff communicate well with me and there are follow up calls to ensure that I am aware of any issues.
The meals are varied and of a good quality. They will provide small meals and snacks at a moments notice when asked. The rooms are light and airy and the facilities are clean and hygienic. I have recommended the care home to friends and colleagues.

Reply from Charlotte Render, Interim Manager at Headingley Hall Care Home

Thank you for taking the time to provide this review. We are delighted with your comments and the feedback will certainly be passed on to the team. With warmest regards.

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Review of
Pennington Court Care Home
from Janice H (Daughter of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience

My mum was at Pennington Court for almost 18 months before she passed away. She was well looked after by the staff and treated with kindness. As a family, we found the staff friendly and helpful, able to answer any questions we had, and address, if any, our concerns. I wouldn't hesitate to recommend

Pennington Court.

Reply from Kim Roper-Turton, General Manager at Pennington Court Care Home

Good Morning, Thank you so much for your review. Your mum was a pleasure to care for and will be missed. We are pleased you have a pleasant experience with us. Thank you again and I will ensure your review is passed onto the team. Kind Regards, General Manager

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Review of
Headingley Hall Care Home
from T I (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

The team at Headingley Hall are so flexible and helpful when I want to speak to my mum from a time zone 8 hours away.
They are accommodating and friendly and always make it happen.
Thank you team, it helps to keep us connected over the miles.

Reply from Elaine Yechezkel, Administrator at Headingley Hall Care Home

Thank you for your kind review. We are delighted to be able to ensure you remain in contact with your mum, and look forward to seeing you when you next visit! Your thanks will be passed on to the team.

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Review of
Southlands Retirement Apartments
from Karen O (Daughter of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience

Southlands is not only a beautiful residence but the staff are very caring and friendly. The meals are kept in a beautiful state and my father is very happy here. He has lived here for nearly three years and loves it. The best decision I have ever made was to move my parents from another location (where

they lived for 70 years) to Southlands to be closer to me and the grandchildren.

Reply from Lisa Heaton, Registered Manager at Southlands Retirement Apartments

Thank you for taking the time to submit such a positive review. We are so pleased to hear you are happy. Your comments will be shared with all of the team at Southlands.

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Review of
Pennington Court Care Home
from Julie K (Daughter of Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been in Pennington Court for almost a year now. She is well cared for by all staff and any issues are dealt with in a timely fashion. She recently was taken ill and was adamant that she did not want to go to hospital. The staff did their utmost to avoid this and went above and beyond what

I would have expected. They kept a close eye on her and she was monitored via the 'virtual ward' at the home and kept me updated at all times.

Reply from Sharon Earnshaw, Operations Manager at Pennington Court Care Home

Thank you so much for your taking the time to provide a review. We're pleased to hear that you had a positive experience with our care. I will ensure your comments are passed on to the manager and team at Pennington Court.

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Review of
The Cedars
from Kath W (Daughter of Resident) published on 24 July 2024

Submitted via Website • Report

Overall Experience

After visiting a number of care homes we decided upon Cedars Care Home because we felt the staff here were very caring and gave us all the information we needed and this made us feel that our Mum would get the best care and attention. I dropped my Mum off here on Friday, it was a very upsetting situation

for me and our family with all sorts of feelings of guilt and sadness. But she seems to have settled really well and I think that this is down to the staff here, so fingers crossed she will be happy here.

Reply from Jill Cooke, Registered Manager at The Cedars

Your mum has settled very well into Cedars Care Home.

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Review of
The Cedars
from S H (Partner of Resident) published on 11 July 2024

Submitted via Website • Report

Overall Experience

We just dropped her off and the bags were all dealt with by the staff. Very pleased by the attention to detail and how my partner was dealt with. Pleased with the caring attitude of management and staff.

Reply from Jill Cooke, Registered Manager at The Cedars

Thank you for the kind words. Was a pleasure. Will pass the information on to staff.

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Review of
Headingley Hall Care Home
from Pat H (Daughter of Resident) published on 30 May 2024

Submitted via Website • Report

Overall Experience

The care and support that my mother received during her time at Headingley Hall was excellent, staff were always ready to help, such a warm and friendly atmosphere. I would not hesitate to recommend Headingley Hall if asked.

Reply from Elaine Yechezkel, Administrator at Headingley Hall Care Home

Thank you for your kind review. We were delighted to be able to support your mother whilst she was at Headingley Hall and to get to know your lovely family.

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Review of
Headingley Hall Care Home
from P P (Daughter of Resident) published on 21 March 2024

Submitted via Website • Report

Overall Experience

My mother has been a resident since May 2023 in the dementia unit at Headingley Hall. This small friendly unit became her home and we became her family again instead of her full-time carers. The staff are professional, supportive and friendly with no restriction on visiting times. The entertainment

and stimulation are excellent for people living with dementia.
My mother returned to Headingley Hall in March 2024 after a 2-week stay in the hospital. The staff have gone above and beyond to settle her back into the Home with her increased care needs.
I have and will continue to recommend Headingley Hall to other families considering care homes.

Reply from Elaine Yechezkel, Administrator at Headingley Hall Care Home

Thank you so much for your very kind review. We are delighted to hear how happy you are with the care and support your mother is receiving from Headingley Hall and we will pass on your kind comments to the team.

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Review of
Headingley Hall Care Home
from Wendy T (Daughter of Resident) published on 21 March 2024

Submitted via Website • Report

Overall Experience

The staff at Headingley Hall were all lovely and kind. This includes the care staff but also the kitchen staff and especially the reception staff, who were so kind and reassuring. They went out of their way to ensure that Dad was safe and happy. Very important to Dad’s family, enabling us to sleep at

night.

Reply from Elaine Yechezkel, Administrator at Headingley Hall Care Home

Thank you for your very kind review. We appreciate your comments and are happy we were able to give you and your family support when you needed it. It was our pleasure to meet and get to know your Dad and we will pass your comments on to our team.

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Review of
The Cedars
from S W (Great-Niece of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

My auntie's been in Cedars for a few months now. She's settled in and I know she's safe.
She's 95 and she joins in with the activities she enjoys her knitting.
Lots of celebrations always going on.

Reply from Jill Cooke, Registered Manager at The Cedars

Many thanks for submitting your review. We are delighted that your auntie has settled so well. I will share your comments with our staff team. If there is ever anything further we can do, please let us know! Thanks again.

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Care Homes Owned by Westward Care Ltd in West Yorkshire

Westward Care Ltd Locations in West Yorkshire (5)

Westward Care Ltd Reviews in West Yorkshire (165)

Pennington Court Care Home

Southlands Retirement Apartments

Headingley Hall Care Home

Headingley Hall Care Home

Southlands Retirement Apartments

The Cedars

The Cedars

The Cedars

Southlands Retirement Apartments

Headingley Hall Care Home

Pennington Court Care Home

Headingley Hall Care Home

Southlands Retirement Apartments

Pennington Court Care Home

The Cedars

The Cedars

Headingley Hall Care Home

Headingley Hall Care Home

Headingley Hall Care Home

The Cedars

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