Westward Care Ltd in West Yorkshire | 5 Care Homes

Review of
Headingley Hall Care Home
from B D (Husband of Resident) published on 11 November 2025 Submitted via Website • Report

Overall Experience

The care and compassion shown to my wife by every member of the Headingley Hall care family has been second to none. The friendliness and acceptance of all the residents is a real joy to behold. I visit almost daily and I can see that every resident is regarded as an individual. They are spoken to,

listened to and cared for in a way that would be difficult to match within any other care organisation. I chose this care home through reputation which has always been second to none.

Reply from Heven Eyob, Registered Manager at Headingley Hall Care Home

Thank you so much for taking the time to submit this wonderful review. We are delighted to hear of your positive experience and your comments will be shared with all the staff at Headingley Hall.…read more

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Review of
The Cedars
from Jane W (Wife of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Can only fill this in as best as I can, as the person this is for Alzheimer's.
Not seen his room.
Activities, don't know if he does any.

Reply from Sharon Earnshaw, Operation Manager at The Cedars

Thank you so much for your kind review. Your comments will be passed on to our Team. We look forwards to welcoming your Husband back.

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Review of
The Cedars
from K P (Wife of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

My review is summed up in all the boxes below.

Reply from Sharon Earnshaw, General Manager at The Cedars

Thank you for taking the time to share your feedback with us. We truly appreciate you completing the review, and your comments will be shared with our team to ensure we continue providing the highest…read more

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Review of
Headingley Hall Care Home
from C N (Nephew of Resident) published on 17 October 2025 Submitted via Website • Report

Overall Experience

Care of my aunt seems very good and she was recently, successfully, shepherded through a Covid infection. The staff seem kind and alert and my aunt enjoys going on trips out which seem sell organized and quite frequent. Communications with the family and visitors is excellent. We are very pleased

to have found Headingley Hall Care Home.

Reply from Heven Eyob, Registered Manager at Headingley Hall Care Home

Thank you for taking the time to provide this review. We are delighted with your comments and the feedback received which I will certainly pass your comments on to the team. With warmest regards.

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Review of
Pennington Court Care Home
from J H (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

I would highly recommend Pennington court as my mum stayed for one week respite care ! The staff were very professional and we were invited and shown round the building first and the rooms ! A care plan was then put in place . Mum was made welcome and I felt very happy leaving her in their care .

Reply from Sharon Earnshaw, Operations Manager at Pennington Court Care Home

Thank you so much for your words and for taking the time to share your experience. We're pleased to hear that your Mums stay was positive. It means a great deal to the team to know that their efforts…read more

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Review of
Headingley Hall Care Home
from Geoffrey G (Husband of Resident) published on 27 August 2025 Submitted via Website • Report

Overall Experience

The dementia team took over seamlessly when I was no longer able to care of my wife at home. Their dedication and care in a challenging environment goes beyond a star rating. What is pleasing is the extra provision of activities and stimulation which extends the boundaries beyond the confines of the

dementia suite.

Reply from Elaine Yechezkel, Senior Administrator at Headingley Hall Care Home

Thank you so much for taking the time to leave your review. We feel privileged that you had made the decision to move your wife to Headingley Hall and to have trusted us to care for her. We really…read more

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Review of
Pennington Court Care Home
from Claire M (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

My father has been at Pennington Court for almost 2 years now. The staff in all departments are very friendly and really helpful and all go above and beyond to make dad feel comfortable and cared for, nothing is too much trouble.The daily activities programme is excellent and keeps the residents entertained.

The home recently organised a special trip for dad and our family which we will all remember with fond memories, such a wonderful treat that really showed how much they care. I wouldn't hesitate to recommend Pennington Court, dad is safe & well looked after. Thank you

Reply from Sharon Earnshaw, Operations Manager at Pennington Court Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear that your father has felt comfortable and well cared for during his time at…read more

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Review of
Southlands Retirement Apartments
from Jeanne W (Wife of Resident) published on 15 July 2025 Submitted via Website • Report

Overall Experience

My husband enjoyed his two weeks of respite at Southlands very much. The care and support he received were second to none. I can highly recommend this 'all inclusive 5* hotel'.
Many thanks to all the team.

Reply from Laura Clark, Manager at Southlands Retirement Apartments

Thank you for your review, we are pleased that your husband enjoyed his stay with us. We value your feedback in enabling us to continue to achieve the highest standards here at Southlands.

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Review of
Headingley Hall Care Home
from Angela R (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

Our mother was resident in Headingly Hall for 4 yrs. She went for 2 weeks respite care but settled in so well and was so happy, we made her a permanent resident. Prior to Mum's stay we spoke to other relatives, who told us how good the care was and how happy their relative was living there. Mum embraced

life to the full in Headingly Hall, she participated in all the events and activities, she particularly enjoyed the music, crafts, bingo, dancing events, and trips to the theatre. She was loved and cared for by all the staff, including catering and admin staff and along with care staff, they became like a second family to her. When we visited her we were welcomed warmly by staff, who cared about us as well as Mum. In Mum's last days she was cared for at Headingly Hall and we were supported wonderfully as we stayed at her side. Staff brought us drinks, meals and kind words, supporting us as well as Mum. We cannot thank the manager and the team enough for everything they did for Mum and for us

Reply from Elaine Yechezkel, Senior Administrator at Headingley Hall Care Home

Thank you so much for your kind words. We will pass your lovely comments on to the the Team. Right from day one your mum's warmth and sense of humour shone through and we loved how she settled in to…read more

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Review of
Headingley Hall Care Home
from Richard B (Son of Resident) published on 9 June 2025 Submitted via Website • Report

Overall Experience

Mum stayed a Headingley Hall for the first time for a brief respite stay. We found Headingley Hall an excellent all round residential care facility with a fabulous Team of conscientious hard working staff who couldn't do enough for Mum. The daily activities are a stand out feature and whilst Mum was

only there a few days she enjoyed them. Mum is booked for a longer stay of respite later in the year (4 weeks) and we look forward to seeing Mum participating in what we are sure will be a wonderful month of events. These are important as they stimulate all residents who take part, engage and encourage interaction which, for the residents, is wonderful to see. Well done to the whole Team and we thank you for your hard work, dedication and care to all residents as well as our Mum.

Reply from Elaine Yechezkel, Senior Administrator at Headingley Hall Care Home

Thank you so much for your kind review. Your comments will be passed on to our Team. We look forwards to welcoming your mum back for respite care.

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Review of
Southlands Retirement Apartments
from J B (Sister of Resident) published on 8 May 2025 Submitted via Postal Card • Report

Overall Experience

I would like to say that from my first visit with my brother to look around, we were treated with absolute respect.
Since my brother moved in everything is in place and anything that we required has been dealt with. All the staff are absolutely wonderful.

Reply from Matt Larkin, Manager at Southlands Retirement Apartments

Thank you for your kind words. It makes such a positive impact on team moral, and service culture to hear what impacts we are having. I will be delighted to share this with the team, and we will…read more

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Review of
The Cedars
from J S (Son of Resident) published on 25 April 2025 Submitted via Postal Card • Report

Overall Experience

Whenever I visit my mother the staff are welcoming and it is a pleasant experience and feel assured that her needs are met and is well looked after by the staff. Staff are always willing to discuss any issues that may arise and are more than helpful. Overall a good experience.

Reply from Lisa Jones, Manager at The Cedars

Thanks J for taking the time to provide us with such lovely feedback, it's a pleasure providing care to your Mum

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Review of
The Cedars
from Anne P (Wife of Resident) published on 14 April 2025 Submitted via Website • Report

Overall Experience

My husband had been in the good care of the staff at the Cedars for a few years and they always strive to provide good care and support with occasional events for residents and relatives to enjoy, at seasonal times such as Easter, Christmas, Bonfire night and especially Birthdays of the residents, great

staff and a good situation

Reply from Lisa Jones, Manager at The Cedars

Thank you Anne for the great feedback, its a pleasure to provide care to your Husband and have you as part of the Cedar's family

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Review of
The Cedars
from SUSAN R (Sister of Resident) published on 21 March 2025 Submitted via Website • Report

Overall Experience

After a brief stay in hospital last summer following a second stroke, my brother went to The Cedars Care Home in Methley (Leeds) to recover, whilst his general health/medical condition was assessed After a 6-month stay, he has now been able to move on to a new "extra care" facility in Beeston, (Leeds)

where he has his own apartment and can start to rebuild his life as he wants, whilst still having support around him if needed.
Whilst at The Cedars, he made a number of friends amongst the staff who took the time out to make him feel wanted and cared for, Indeed when he left, they presented him with a leaving hamper for his new home - what a lovely gesture ! Fortunately, at his new home the care management facility is still being provided by Westward Care, so he will still hopefully be able to keep in touch with at least some of the staff he got to know at The Cedars and here all the gossip !
A big thank-you to everyone at The Cedars for looking after my brother so well !

Reply from Lisa Jones, Manager at The Cedars

Thank you for your kind comments. We are delighted to hear that you and your brother found the experience at Cedar's a positive one. Best wishes

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Review of
Southlands Retirement Apartments
from Catherine S (Daughter of Resident) published on 30 December 2024 Submitted via Website • Report

Overall Experience

My mum has recently moved into Southlands- a huge move having lived in her previous home for 50 years. The sales manager was extremely helpful, patient and understanding, reducing our stress and going out of her way to provide information and help keep our purchase progressing.
My mum has been made

very welcome by both staff and fellow residents and for the first time in many months I feel she is safe and well cared for. Southlands has a busy programme of activities and it has been great to see my mum getting involved and keeping busy.

Reply from Sharon Earnshaw, Operations Manager at Southlands Retirement Apartments

Thank you for taking the time to provide this review. We are delighted with your comments and the feedback will certainly be passed on to the team. With warmest regards.

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Review of
Headingley Hall Care Home
from Thomas Mark L (Son of Resident) published on 12 December 2024 Submitted via Website • Report

Overall Experience

I have found Headingley Hall care home to be excellent in many ways. There is ample parking and the grounds are attractive and well kept. It is secure with a good signing in and out procedure and I always receive a warm welcome from the reception desk. The carers are committed and I see their presence

in both the lounge and dining area. They are constantly ensuring that the residents are comfortable and give feedback to visitors. The senior staff communicate well with me and there are follow up calls to ensure that I am aware of any issues.
The meals are varied and of a good quality. They will provide small meals and snacks at a moments notice when asked. The rooms are light and airy and the facilities are clean and hygienic. I have recommended the care home to friends and colleagues.

Reply from Charlotte Render, Interim Manager at Headingley Hall Care Home

Thank you for taking the time to provide this review. We are delighted with your comments and the feedback will certainly be passed on to the team. With warmest regards.

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Review of
Pennington Court Care Home
from Janice H (Daughter of Resident) published on 26 November 2024 Submitted via Postal Card • Report

Overall Experience

My mum was at Pennington Court for almost 18 months before she passed away. She was well looked after by the staff and treated with kindness. As a family, we found the staff friendly and helpful, able to answer any questions we had, and address, if any, our concerns. I wouldn't hesitate to recommend

Pennington Court.

Reply from Kim Roper-Turton, General Manager at Pennington Court Care Home

Good Morning, Thank you so much for your review. Your mum was a pleasure to care for and will be missed. We are pleased you have a pleasant experience with us. Thank you again and I will ensure your…read more

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Review of
Headingley Hall Care Home
from T I (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report

Overall Experience

The team at Headingley Hall are so flexible and helpful when I want to speak to my mum from a time zone 8 hours away.
They are accommodating and friendly and always make it happen.
Thank you team, it helps to keep us connected over the miles.

Reply from Elaine Yechezkel, Administrator at Headingley Hall Care Home

Thank you for your kind review. We are delighted to be able to ensure you remain in contact with your mum, and look forward to seeing you when you next visit! Your thanks will be passed on to the…read more

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Review of
Southlands Retirement Apartments
from Karen O (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card • Report

Overall Experience

Southlands is not only a beautiful residence but the staff are very caring and friendly. The meals are kept in a beautiful state and my father is very happy here. He has lived here for nearly three years and loves it. The best decision I have ever made was to move my parents from another location (where

they lived for 70 years) to Southlands to be closer to me and the grandchildren.

Reply from Lisa Heaton, Registered Manager at Southlands Retirement Apartments

Thank you for taking the time to submit such a positive review. We are so pleased to hear you are happy. Your comments will be shared with all of the team at Southlands.

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Review of
Pennington Court Care Home
from Julie K (Daughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report

Overall Experience

My mother has been in Pennington Court for almost a year now. She is well cared for by all staff and any issues are dealt with in a timely fashion. She recently was taken ill and was adamant that she did not want to go to hospital. The staff did their utmost to avoid this and went above and beyond what

I would have expected. They kept a close eye on her and she was monitored via the 'virtual ward' at the home and kept me updated at all times.

Reply from Sharon Earnshaw, Operations Manager at Pennington Court Care Home

Thank you so much for your taking the time to provide a review. We're pleased to hear that you had a positive experience with our care. I will ensure your comments are passed on to the manager and…read more

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Care Homes Owned by Westward Care Ltd in West Yorkshire

Westward Care Ltd Locations in West Yorkshire (5)

Westward Care Ltd Reviews in West Yorkshire (170)

Headingley Hall Care Home

The Cedars

The Cedars

Headingley Hall Care Home

Pennington Court Care Home

Headingley Hall Care Home

Pennington Court Care Home

Southlands Retirement Apartments

Headingley Hall Care Home

Headingley Hall Care Home

Southlands Retirement Apartments

The Cedars

The Cedars

The Cedars

Southlands Retirement Apartments

Headingley Hall Care Home

Pennington Court Care Home

Headingley Hall Care Home

Southlands Retirement Apartments

Pennington Court Care Home

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