9.2
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Kapil Care Homes
Kapil Care Homes. own and operate several care homes in North Lincolnshire and have more than 25 years experience in providing care for older people.
Their dynamic team of care staff strive to keep up-to-date with the most relevant practice and deliver high-quality person-centred care to all clients.
Kapil Care Homes philosophy is to support residents personal choice and to respect each individual in everything they do. While staff aim to promote independence, and encourage residents to continue to live full and active lifestyles. Homes have no fixed waking times or bedtimes and residents have a choice of what they eat at mealtimes, and when they eat it.
Staff provide residents with a well-planned and well-maintained environment and encourage them to bring items of furniture, pictures and ornaments to make them feel at home.
Residents are assigned their own key member of staff and a personalised care plan, while regular meetings ensure that residents have the chance to have their say on things around their home and make suggestions for improvements.
"I can not fault the staff here in anyway went above and beyond to assist us and mum with the settling of mum into respite care. It happened…"
Read all 127 reviews
40 Rooms
Location Type
Care Home
Ascot House offers long term, respite and day care within a home full of character in a central, yet peaceful, town location. An excellent team of experienced, dedicated carers are devoted to the ...
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about Ascot House
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Mental Health Care
Balmoral House
Old Brumby Street, Old Brumby, Scunthorpe DN16 2DB
"Ive lived here 3 years I wuld wont to live anywhere else. The girls are very nice
The food is good quality, I have poached egg on toast…"
Read all 73 reviews
60 Rooms
Location Type
Care Home
Balmoral House is situated close to the centre of Scunthorpe in prestigious Old Brumby. All bedrooms are en suite, beautifully decorated and tastefully furnished. There is a choice of lounge and ...
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about Balmoral House
"We were very happy with the care Mum received. Every member of staff we met were exceptional. Nothing was too much trouble. Mum thrived in…"
Read all 63 reviews
43 Rooms
Location Type
Care Home
Carisbrooke Manor is set in countryside on the outskirts of Scunthorpe, and provides long term, respite and day care for older people and those with dementia needs. Set within large gardens, this ...
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about Carisbrooke Manor
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Mental Health Care
Kapil Care Homes Reviews (263)
9.2
Kapil Care Homes has a Group Review Score of 9.2 (9.193) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kapil Care Homes must have a Review Score.
from M D (Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Its good, food good, staff great.
Reply from Anil Kapil, Owner at Balmoral HouseThank you for your lovely review, MD. We're so glad you enjoy living with us. It is such a joy having you as part of the family here!
from Jene M (Resident) published on 18 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Ive lived here 3 years I wuld wont to live anywhere else. The girls are very nice
The food is good quality, I have poached egg on toast for every morning. I love it
from Jean F (Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It's nice living at Balmoral. I've brought lots of things from home to make me feel at home
I go out with my daughter. We go shopping
We've just had Burn's Night, it reminded me of home
Davy brings the dog to see me
Staff are friendly.
Reply from Anil, Head Office at Balmoral HouseThank you so much for leaving this review, JF. We're so glad you enjoy living with us - we love having you here. It's lovely to hear how you've made your room feel like home and that you enjoy spending time out and about with your daughter. We're also really pleased that Burn's Night brought back happy memories, and that visits from Davy and the dog mean so much to you. Thank you also for your kind words about our team - we'll be sure to pass them on.
from Irene S (Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I enjoy actifis found food enjoy happy with breadroom
have maid friens at a room
I moved from Leeds to near my famila
Staf mark happy. lovey fan
Reply from Anil, Head Office at Balmoral HouseThank you for your review, IS. It's great to hear you're enjoying the activities and food. We hope you continue to enjoy your move from Leeds to Scunthorpe. We're very happy you've come to live with us.
from Lesley B (Daughter of Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I can not fault the staff here in anyway went above and beyond to assist us and mum with the settling of mum into respite care. It happened swiftly and smoothly. The support for the whole family at this tough time was emense. Mum is returning home today but she will be back to visit she has made friends
that she will miss. Thank you to you all your fantastic.
Reply from Anil, Head Office at Ascot HouseThank you for your review. We've really enjoyed having your mum live with us and we're so glad we could help support your family. We'd love for her to visit us, please don't hesitate to drop in for a cuppa any time you like.
from Tammy S (Daughter of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I always like visiting my mum in the care home, all the carers make us feel welcome, and they all look after my mum lovely so thank you all so much.
Reply from Anil, Head Office at Ascot HouseThank you very much for the review and your kind words, Tammy. We're always happy to welcome you and we're glad you feel your mum is well looked after.
from D S (Son of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Highly efficient check in and registration, well described and very caring, understanding and incredible dignity. Truly welcoming, great support, care and assistance from all the staff.
Reply from Anil, Head Office at Ascot HouseThank you for taking the time to review us, DS. We'll let our team know how welcoming you found them and the great support you have felt from them.
from Eileen W (Daughter-in-law of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I find the home & the staff very obliging. They are very sociable and helpful & under a lot of difficult circumstances at times. Pus not all patients are easy to deal with. Keep up the good work.
Reply from Anil, Head Office at Carisbrooke ManorThank you for your review, EW. We'll pass on your kind words to the staff.
from Ros T (Daughter of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We were very happy with the care Mum received. Every member of staff we met were exceptional. Nothing was too much trouble. Mum thrived in the ten days she was there. Thank you so much. The home itself was light and airy and clean and also smelled lovely. Would highly recommend.
Reply from Anil, Head Office at Carisbrooke ManorThank you for taking the time to review us, RT. It's so pleasing to hear that your mum thrived whilst she was living with us. Thank you for your recommendation.
from Dorothy D (Daughter of Resident) published on 8 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum had to have respite care at Carisbrooke Manor for a few weeks so I could have an operation, she was nervous of going. However after a few days she told me not to rush my recovery as she was quite happy and being well cared for and all the staff were lovely. She has been very content and happy each
time I have visited which has been very reassuring for me. A big thank you to all the staff.
Reply from Anil Kapil, Owner at Carisbrooke ManorThank you for taking the time to review us. We're very happy to hear how content your mum has been whilst staying with us.
from Stephen S (Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Very good caring staff. Food v.good.
shows and displays are good quality. Rooms are of good size with TV point. Bedding changed daily, communal toilets well maintained.
from L G (Sister of Resident) published on 20 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Patients are very well looked after, and meals are served to a high standard. And the cake is wonderful. People's needs are taken into consideration, and also welfare aspects are to a high regard.
Reply from Anil, Head Office at Ascot HouseThank you for taking the time to review us, LG. We're happy to hear how well you feel our residents are being looked after and that you're enjoying the cake!
from N R (Relative of Resident) published on 18 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
A family member was admitted into Balmoral House for open ended respite care. All staff were great on admission, whatever was needed they sorted it with no problems. Staff/ Management have been great and always have time to listen. very caring place to be and would recommend to anyone!
Reply from Anil Kapil, Owner at Balmoral HouseThank you for your review, N R. We're so pleased to hear how well our team have look after you and your family through the admission process and beyond and that you'd also recommend us to anyone looking for residential care.
from Clara C (Granddaughter of Resident) published on 8 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The care provided at Balmoral House is second to none, the staff are wonderful and go above and beyond delivering outstanding care without a second thought. Nothing is too much trouble.
The home is beautiful, well decorated, clean and fresh.
The home does great activities with the people who live
there helping to plan them, everyone's choice is accommodates for.
Reply from Anil, Head Office at Balmoral HouseHi, thank you for your review. The activities are certainly something that everyone seems to enjoy! We will pass on your kind words to the team about pleased you are with the outstanding care they give.
from Marco F (Son-in-law of Resident) published on 25 March 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The home is an excellent place for my father-in-law. The staff are very attentive to his needs and wants. The surroundings are very homely and comfortable. The food is of a high standard and plenty of it. The home is kept to a high standard of cleanliness. The management is very understanding and responsive
from Shirley M (Wife of Resident) published on 6 March 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Most of staff were very pleasant and polite always spoke when I saw them. The manager and deputy manager were very helpful and supportive and made us very welcome. I was involved and included in anything to do with my husband.
Reply from Anil, Head Office at Ascot HouseHi, thank you very much for taking the time to review us, it's great to hear how supportive you found the team at Ascot House.
from D C (Son of Resident) published on 20 February 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
In my view, since my Mum moved into Ascot House there has been a vast improvement with a very positive response to my Mum's circumstances. Mum now has company with other residents but also excellent care 24 hours. The staff are all very friendly and helpful with nothing too much of a problem. Mum is
eating and receiving medication when needed, which wasn't always possible when living alone. I would recommend Ascot House as an excellent choice.
Reply from Anil, Head Office at Ascot HouseThank you for your review. We're very pleased to hear there has been a vast improvement in your Mum. Thank you for recommending Ascot House as an excellent choice.
from Rainie J (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad had been a resident of Ascot House for over a year, Dad arrived at Ascot House with Dementia. This was a difficult time for myself and my family we were reassured all the way by the staff and soon could see that this was the best for Dad and the family, we took Dad out for days, we got quality
time to spend with Dad and when we left we knew he was safe, happy, well fed and cared for. Dad was a proud man and respectful of all the staff, he was treated with dignity and respect all the way, they really cared, I mean truly cared and nothing was too much trouble. The staff were there for us too we were involved in every stage of the dreadful progression of Alzheimer's, with help from the manager, assistant managers, carers and family all working together gave Dad and us, happy times and good memories. Dad enjoyed a sing-along and dance at the parties/entertainment that was provided. Sadly Dad passed away, we are grateful to all the staff who played a part in Dad's life at Ascot and for the privacy that was given. Thank you.
Reply from Anil, Head Office at Ascot HouseThank you so much for taking the time to write this review. It's fantastic for us to read such wonderful things about the team at Ascot House. We'll be sure to pass on your kind words. We always strive to make a positive difference in the lives of anyone who comes to live with us and their families. We're so pleased to hear we helped create positive memories. We will miss your Dad and we're sorry for your loss.
from Helen P (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Been very happy with all the care and attention my dad has received whilst in respite care.
Reply from Anil, Head Office at Ascot HouseThank you so much for your review. We're so pleased to hear how happy you've been with the care your dad received at Ascot House.
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