Balmoral House

My mother was resident at Balmoral House for nine happy years. The staff are exceptional. I cannot fault this home or its facilities in any way.

Young boy came in and painted my nails. We was lovely. Staff are wonderful.

I have lived in Balmoral House for 3 years and have been very happy here. Lots of laughs, days out, and entertainment in the house. Parties, i.e. xmas, summer, any excuse. The girls are always helpful, are you ok, need anything. And management are here to answer any questions we might have, i.e residents meetings. All good.

I am uncertain about lunches not sure what I expected, but I find it tasty and I cant complain.

Mum came into Balmoral in January 2026 after a 2 week stay in hospital, it was a hard decision to make, mum settled in well and all the staff at Balmoral made mum and us 4 girls feel comfortable, the care at Balmoral is excellent mum loves all the staff

I enjoy livin here & the food is amazing especially breakfast.

The food is amazing especialy the breakfast. I enjoy s full English every morning which sets me up for the day. I can get up when I want its like home from home but better because my meals are cooked for me, which is outstaning

Its good, food good, staff great.

The food is good quality, I have poached egg on toast for every morning. I love it

Staff are friendly.

Staf mark happy. lovey fan

Staff made a god Christmas for all. Food and entertainment good.

A family member was admitted into Balmoral House for open ended respite care. All staff were great on admission, whatever was needed they sorted it with no problems. Staff/ Management have been great and always have time to listen. very caring place to be and would recommend to anyone!

The home does great activities with the people who live there helping to plan them, everyone's choice is accommodates for.

Our experience with Balmoral House is excellent as it's our second time we have used your service. Our only hope is that there's room for us next time we need you. 10/10.

From Dad arriving in June, we, as a family, have been very impressed with Balmoral House. This includes professionalism of the staff, the respect shown to residents. I get a sense that people (carers) genuinely care for the residents and they are treated as individuals. Dad is more alert on visits and not as withdrawn. I can only attribute this to him feeling more secure, engaged with and settled. Thank you.

My father came to Balmoral from the hospital. He was not very well at all. The staff have been absolutely amazing with him and played a big part in his recovery. The staff are a credit to this home and gave my dad everything he needed. Carers care, and these carers go above and beyond. Always felt welcome. Lovely manager and staff. Balmoral is what caring is all about. Thank you for being there for us as a family and also for the support given to my dad, and for making us all welcome.

The gentle way they cared for her was as though they loved her and she has felt that, which to us, is priceless.

Every single member of staff has been absolutely fantastic, from the kitchen staff, the carers and the managers. They go above and beyond and genuinely care. I couldn't praise the home and staff any more.

As my mum grew frailer she became more dependent on the kind care you provided. Your rating is well deserved! My mum liked how she could make it her room and enjoyed the catering. I am in awe of all the events and activities you enthusiastically arrange for the residents. She was a resident for thirteen months. I would echo other opinions that state it is well managed with very friendly staff in a good quality, purpose-built home. My mother loved chatting to the staff who always had time for her. I always felt Mum was safe with you and the care you provided. My sincere thanks.