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Their excellent team of dedicated, experienced carers treat everyone...
Care Provided by Balmoral House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Balmoral House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kapil Care Homes
- Private Owned
Person in charge
- Vicki Walker(Owner)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Balmoral House welcomes visitors at any time.
Parking
- They have plenty of parking spaces on site, including a disabled parking space and two chargers for electric cars, and ample parking on the road outside.
Balmoral House Reviews (75)
Balmoral House has a Review Score of 9.6 (9.566) out of 10, based on 10 reviews in the last 2 years.
Over all time Balmoral House has 75 reviews.
My father was admitted into Balmoral House at the beginning of January 2023. During his stay, he has been treated with dignity and respect. The care he receives is excellent and all of the staff have done their best for Dad and us as a family, acknowledging how difficult and distressing it can be for all the family when a loved one suddenly becomes dependent on others and needs 24-hour care in a nursing home. I have given an excellent for activities because the staff do the best they can with the resources they have. However, it is impossible to take wheelchair-bound patients out on a visit due to the lack of availability of wheelchair taxis/buses. It would be an asset to the care home if they had a minibus accessible for wheelchairs then all the residents would, could and should enjoy a change of scenery.
Thank you for taking the time to review us. We're so pleased to hear how satisfied you are with the care your dad receives, and the support you feel we've given to the wider family as well. We'll pass on your kind words to the staff. We note your comments on transport for wheelchair-bound residents and will look into this.
The care received by my sister has been second to none. The staff have become friends with her and our family members. She is treated with dignity and her well-being is given first priority. All my fears about how she would cope with being in a care home have all been laid to rest.
Thank you for your review, Janice. It can be a stressful time when one of the family has to move into a care home. We're glad you're happy with how your sister is being cared for and that any fears you had about her moving into care have been laid to rest.
My grandad is treated with the dignity and respect he deserves. There are always plenty of activities going on around the home and lots of choices for everyone's preferences. The staff are extremely considerate and will always uphold privacy when we come to visit. The care provided here is excellent, I wouldn't want my grandad anywhere else. My grandad likes his own company and that is well respected. He is very happy at Balmoral House.
Thank you for your review. We're so glad to hear how happy your grandad is. It's a pleasure having him live with us.
Mum spent nearly three months as a resident following a few weeks in the hospital following a fall. This care home goes above and beyond in terms of care. The staff are brilliant. Even to a point of them fetching her recliner chair from her bungalow. Always kept me informed of the state of her health.
We'll pass on your kind words to the staff.
All the staff at Balmoral house were fantastic with my grandma, they went out of their way for her, my grandma reported fantastic food and care and would highly recommend Balmoral house to anyone she also took part in activities which she enjoyed.
Thank you for your review. Lovely to hear that your grandmother enjoyed the food and activities.
My grandma has been at Balmoral House now for over two years now and the standard of care is excellent. All staff are lovely always happy to help. Food is excellent, very clean home always smells lovely. Management always happy to help in any way they can. My grandma's needs are dealt with immediately and her dignity upheld at all times. Staff are very caring, I would recommend if anyone is looking for a forever home for their elderly family or friends I would definitely recommend Balmoral House.
Thank you for your review. We’re so pleased to hear how satisfied you are with your grandma’s care.
My grandma has lived at Balmoral House for over two years. She is very settled. The staff are always very helpful and always happy to help my grandma and all her care needs. She always looks clean and tidy. The staff are always smiling. The management is always happy to help in any way. The food is excellent. The home is clean and tidy and always smells nice. I would recommend Balmoral House to anyone who is thinking for a forever home for their elderly parents or other family members.
Thank you for taking the time to review us, and thank you for your kind words. We’ll be sure to pass them on to the team.
Excellent care home. My mum was there. Staff looked after her for the time she was there. Couldn’t ask for better care. My mum sang the girl's praises. The home was spotless. The food was fab. My mum would like to thank the staff for the excellent care they provided, and our family are very grateful.
Thank you for your review, Leanne. We enjoyed taking care of your mum. We’ll pass on your kind words to the team.
My grandad has been at Balmoral for a year now and I can honestly say that I couldn't ask for better care and consideration from all of the staff and management. Any needs that my grandad has, are dealt with immediately and with the dignity he deserves. All staff are helpful, welcoming and extremely caring. I would definitely recommend Balmoral House to anyone looking for somewhere for their relatives, so they know that they will be cared for in the best way possible.
Thank you so much for your review, Darren. We love having your grandad live with us, and we'll pass on your kind words to the staff.
Couldn't as for any more. Mum is comfortable here. Staff look after her well and are always there to help; always plenty of staff about. Caring and quality.
Thank you so much for your review. We're so pleased to hear your mum is comfortable at Balmoral House and is well looked after.
My mother has been a resident in Balmoral care home since September 2018 but unfortunately is now on end of life care. The understanding and care that all members of staff have shown to her are nothing but outstanding. Their dedication to delivering to all residents the quality of care and patience required is unbelievable also, and the support that I have received is first-class. I have nothing but praise and admiration for all members of staff. Thank you.
Hi Jane-Ann, thank you for taking the time to review us. We'll pass on your kind words to the team at Balmoral House.
I cannot recommend Balmoral House enough. They were able to accommodate my father-in-law at very short notice when we as a family were in crisis. They were very supportive and compassionate. Sadly he had a very short time living at Balmoral House but during that time we were very impressed by the quality of the care and by all the staff who looked after him. The communication with us as his family was outstanding as was their advocacy for him with various health professionals. Their skills, experience, and knowledge were amazing. They did a great deal to reassure us after we had made the very difficult decision that he had to move into a care home. At all times it was clear that they regarded the Home as his home.
My Grandma moved to Balmoral House from another care home in Scunthorpe in order to get a better standard of care, we have not been disappointed. The management has been exceptional and has reassured both the family and grandma every step of the way, we have found all the care staff to be very attentive, caring and friendly which has helped grandma settle in very quickly despite having dementia and needing extra support. Could not recommend Balmoral House strongly enough it's such a lovely place for my grandma to call home.
The staff are very helpful, friendly and nothing is too much trouble. The staff go out of their way to help the family. The staff contact the family if there is a problem or just give the family a ring as a courtesy call. I can't thank the staff enough for all that they did for my mum always with a smile and friendly kind words, laughing and joking. Compassionate when needed.
Thank you for taking the time to review us, K S. We're very pleased to hear how satisfied you are and will pass on your kind words to the staff.
Came for 2 weeks and decided to stay and make this my home and felt it was ok. I can watch tv. I feel very safe.
Thank you for taking the time to review us. It's wonderful that you've decided to make Balmoral House your home.
I love living at Balmoral. I feel well cared for and very happy here. My son is also cared for at Balmoral and I am happy that we are together.
Thank you for taking the time to review us. We're so glad to hear that you're very happy and love living with us.
I am safe here. Yes, the lasses are great. Well cared for, food is excellent. Nice relaxing bath and I have put 4lb on in weight.
Thank you for taking the time to review us. We're so happy to hear that you feel safe and well cared for with us. We'll pass on your compliments about the excellent food to the chef.
Balmoral House excepted my nan for respite after some time in hospital and unfortunately, Balmoral is where she lost her battle with Dementia and sadly passed away just a few weeks ago. I would just like to express how lovely the manager and her staff were, to not just my nan but to myself and my mum. I couldn't have wished for better care and support from the manager and her team at Balmoral. We will be forever grateful for their care and support to us as a family in such difficult times.
Hi Beverley, thank you so much for leaving such a lovely review at this time. We hope you and your mother are coping okay with your sad loss. Don't hesitate to get in touch with us if we can be of support to you and your family.
Having been in hospital for ten days with septicaemia, I was taken to the departure lounge having been told carers were in place for me to go home. I was told none were available and I would have to go into respite care in Balmoral house. Having had the experience of another home in the past I truly was not looking forward to it. On arriving they fixed me up with a lovely room, bright and pleasant, patio door. I was surprised, being isolated it was quite roomy for me to walk about with my frame. This I had to do having rheumatoid arthritis for twenty-five years. The staff, all of them friendly, efficient and always had a smile. The atmosphere was lovely. Couldn't fault any of them. Food was good, always willing to please. I have been well looked after. Thank you. You have restored my confidence in the care system.
Thank you for your review, Sylvia. That's great to hear, we'll pass on your kind words to the staff.
He looks well cared for and is much happier now he lives at Balmoral House.
Thank you for your review. Great for us to hear how happy your uncle is with Balmoral House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Balmoral House.
There are no upcoming events for Balmoral House.
Awards / Recognitions (3)
- 31 Jan 2024Recipient: Balmoral House
- 28 Feb 2023Recipient: Balmoral House
- 30 Jun 2022Recipient: Balmoral House
Accreditations
There are no accreditations posted yet for Balmoral House.
Meet the Team (0)
There are no Team Members posted yet.
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