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Their excellent team of dedicated, experienced carers treat everyone...
Care Provided by Balmoral House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Balmoral House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kapil Care Homes
- Private Owned
Person in charge
- Vicki Walker(Owner)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Balmoral House welcomes visitors at any time.
Parking
- They have plenty of parking spaces on site, including a disabled parking space and two chargers for electric cars, and ample parking on the road outside.
Balmoral House Reviews (75)
Balmoral House has a Review Score of 9.6 (9.566) out of 10, based on 10 reviews in the last 2 years.
Over all time Balmoral House has 75 reviews.
The care home where my mother lives is a very professional, safe, caring place. She is treated with respect and all her needs are catered for, I couldn't ask for anything else.
Thanks for your review. We'll pass on your kind words to our staff.
I have been coming to the home for a long while now and I find it very nice. No complaints.
Thank you for taking the time to review us. We're glad you find the Home very nice.
The staff are always happy to help and go the extra mile. Staff are always cheerful and polite. Mum seems happy in her environment. She is constantly praising the food particularly the cakes.
Thank you for reviewing us, CH. Glad your mum is happy, we love the cakes, too!!
My dad has been in Balmoral House since October 2017. This isn't his first visit. We find Balmoral House a pleasant place to be. All the residents are free to move around the corridors, with seating provided for a rest. There are varied activities to join in if they are able. The menu is varied and caters for all tastes. My dad has deteriorated since being in Balmoral House and the staff are very friendly and helpful for dad. His has had a number of falls in Balmoral House and as next of kin, they ring me when this happens. My only criticism is a shortage of staff at certain times when we need to ask for help, no one is around, especially toileting and asking advice.
Thank you for your review, Jennie. We'll look into your thoughts around staff visibility.
Good, friendly, caring staff always got time for residents and family.
Thank you for taking the time to review us, T S, and your positive words about our staff.
Nothing is ever to much trouble for staff or management.
Thank you for your review, AB. It's wonderful to have your father live with us again, we're so glad he's happy here.
The management and staff are just fantastic they can't do enough for you, always ready to help no matter what.
Thanks for your review, Sadie. We'll pass on your kind words to our staff.
we would not hesitate to recommend it and have done so several times already.
Hi Annie, thank you so much for your review. Thank you also for recommending us several times!
My mothers has been resident at Balmoral House for a year and she absolutely loves it there. The staff are wonderful, very professional and most of all very caring. She says, "they always speak to me and this makes a difference" and " I couldn't be looked after better". Initially I felt rather guilty about Mum going into 'a home', however, I now realise I would not look after her as well as Balmoral House do. I attend the resident's meetings and this gives me an insight into the running of the home and I can say without a shadow of a doubt that I would highly recommend Balmoral House to anyone. The rooms are lovely and private, meals are varied and well thought out, there is a host of activities and special events which interest and stimulate the residents. Everyone is welcoming right from the domestic staff to the management.
Thank you for your review, Margaret. It's great to know that both you and your mother are so pleased with the care she's receiving.
Mum and Dad both live at this home - I am very pleased how they are being cared for and trust all the staff and management who care for them. The home is a happy place and we have always been made welcome. We are always involved in the care provided and are regularly asked if we have any problems or issues to raise. We do not worry about Mum and Dad as they are being cared for very well. Thank you.
Hi John, thank you very much for your review. It's great to know you're very happy with your Mum and Dad's care.
Mum has been a resident of Balmoral House for 3 years now and after a difficult start, she did settle with the perseverance of the staff and her family. Despite the difficulties, she never criticised the staff and always says how kind they were to her. She is always treated with kindness and dignity. As her health deteriorated, the staff have always been on hand to support her in doing as much as she can. She has loved the trips out and been actively involved in a range of activities, both physical and mental. Occasions including birthdays, Christmas, Easter, Halloween and the Summer fair are celebrated with gusto. The daily cake for any visitor is a lovely gesture. Food quality, quantity and variety is excellent. Residents safety is paramount. I would recommend Balmoral House unreservedly.
Thank you for taking the time to review us. The staff will be really pleased to know that their hard work is so well appreciated.
My mum was sent to Balmoral House from the hospital. I cannot fault any of her care, the food was excellent and your staff truly care not just physically but mentally. I am so pleased that her favourite carer was with her at the end of her life. I could not have wished my mum to be in any other place than where she was. Thank you so much for all your help.
Very pleasant. Staff are very helpful and pleasant natured, food is good and large grips on knife and fork a great help.
Entrance to Balmoral is always very clean and tidy. Homemade cake is nearly always on offer at reception for visitors. Very modern. Rooms are excellent and kept clean. Bedding is always clean and so is the en-suite. Staff are very welcoming, professional and kind. Corridors are always clean and tidy. Balmoral does not have that distinct care home smell that you get in most places but is rather like a small modern hotel. Overall I am very satisfied with Balmoral as a whole. I would say it is a bit overpriced!! Ideal for long or short stay too.
When my mum went to the home she was a broken woman, scared of being alone. The staff changed all that she they have my sincere thanks.
Thank you for your positive feedback, we'll pass your kind words on to our staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Balmoral House.
Awards / Recognitions (3)
- 31 Jan 2024Recipient: Balmoral House
- 28 Feb 2023Recipient: Balmoral House
- 30 Jun 2022Recipient: Balmoral House
Accreditations
There are no accreditations posted yet for Balmoral House.
Meet the Team (0)
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