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Their excellent team of dedicated, experienced carers treat everyone...
Care Provided by Balmoral House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Balmoral House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kapil Care Homes
- Private Owned
Person in charge
- Vicki Walker(Owner)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Balmoral House welcomes visitors at any time.
Parking
- They have plenty of parking spaces on site, including a disabled parking space and two chargers for electric cars, and ample parking on the road outside.
Balmoral House Reviews (75)
Balmoral House has a Review Score of 9.6 (9.566) out of 10, based on 10 reviews in the last 2 years.
Over all time Balmoral House has 75 reviews.
I am happy in here.
Thank you for your review. We're very pleased to hear that you're happy, we enjoy having you live with us.
The staff keep me updated and I can relax knowing my grandfather is safe and very well cared for.
Thank you for taking the time to review us. Very pleased to hear how satisfied you are with your grandfather's care and his new home.
The staff have been excellent with my grandad since moving in and shown a real interest in getting to know more about him. He has settled in very well after losing his wife recently and I am glad he’s in a safe environment. The ability to visit my grandad is great and not limited to a small window of time. I would like to thank everyone at the care home for their continued support and care of my grandad.
Thank you for leaving a review. We'll pass your kind words on to the staff.
Staff are very welcoming and happy to help.
Very good care managers, the door is always open and happy to speak at any time.
Staff happy and smiling.
Residents well looked after.
Thank you for your review, Trina. We're very pleased to hear how satisfied you are with Balmoral House. We'll pass on your thoughts to the team.
My grandad has settled really well at Balmoral House. The staff have gone above and beyond, not only with grandad but to us as a family during his transition period. The staff and the home are fabulous.
Thank you for your review, JS, We're glad to hear your grandad has settled so well. We'll pass on your kind words to our staff.
We could not be happier with the care and support Mum is receiving. Nothing is too much trouble for management or carers. Balmoral has a lovely, comfortable, warm feeling to it.
We're glad you're so happy with your Mum's care.
The facilities are fantastic and a credit to the care home company.
Thank you for your review, A C. We're so pleased to hear you're happy with your father's care team and our facilities.
No complaints at all.
Thank you for your review, L C. We'll pass on your kind words to our staff.
Thanks, everybody.
Thank you for leaving a review V S. It's wonderful to have you stay with us.
This residential home restores faith in the care system. At all levels, the strong team performed in an exemplary manner looking after Dad, a vulnerable person with challenging behaviour problems. Without exception, the staff were bright and cheerful, friendly and welcoming. They took the time and trouble to get to know my dad, which helped in responding effectively as circumstances changed. The home is well-led, the manager of the home is actively effective, both in coordinating and implementing care plans and in communicating with family and medical agencies. There were numerous examples where the commitment of staff and management exceeded any expectation. Full consideration was always given to the safety and welfare of my father, as well as other residents and staff. The building itself is spotlessly clean, bright and airy and well maintained. The food is fresh and delicious. It is evidently a pleasant organisation to work for as is demonstrated by the high staff retention rates and public recognition of the team's service. When Dad's deterioration meant it was not feasible to remain, the care, flexibility and support shown by the management and staff in assisting was invaluable. We are very grateful for all their support given.
Thank you for taking the time to review us. We're so glad to hear you had such a positive experience with us and we'll be sure to pass your very kind words onto our staff and manager.
The manager and staff are fantastic at Balmoral House, they go above and beyond to keep the residents happy, it is always a pleasure to visit my grandad in his home from home.
Thank you for your review, Steven. We'll pass your kind words onto our staff.
Balmoral is a bright and pleasant place. The staff are friendly and helpful. They work well together even when often short-staffed. All areas appear to be clean and clear of clutter. The recent decorations and new chairs etc., make the place light and airy.
I grow my veg in the garden. My brother helps me. I like to eat chips.
Thank you for taking the time to review us, J B. We're very pleased to have you living with us and thanks so much for the veg you grow in our raised beds and give to the kitchen.
My sister was a resident for nine months but, sadly, passed away in March. Balmorals staff cared for her very well. Showing kindness and compassion at all times, also being very supportive to all family members. I have visited the home recently and was greeted very warmly, will continue to keep in touch.
Fantastic team and great with my father. Very happy with everything, clean and tidy and food looks great. 5 stars!!
My mother and fathers stay has been enjoyable and a great break for them. A shame the lady who organises activities was away this week.
I have been in Balmoral House for 3 weeks respite care and I have been more than happy with the care and safety I have received. The is food and nicely cooked. The staff are very caring and happy people and I would be happy to recommend Balmoral.
Thank you for taking the time to review us and your kind words.
My wife and I live in Canada. My mother has been attending day visits to Balmoral for the past few years. She has totally enjoyed the activities, social activities and the loving staff. This was the first process to help her for the time she required 24-hour care. The staff, managers and everyone who works there welcomed Mom with open arms this month when she moved in permanently. For us, we noticed how everyone is so happy, loving and caring to all the residents. A relief for us for sure!
Thank you for taking the time to review us, Phillip. We're very glad you're Mom has settled in so well. We'll pass your kind words on to the staff.
Balmoral House are very professional, friendly, clean and exceptionally caring to my father and the family and friends who visit the home. It has a lovely atmosphere and nothing seems too much. The food is of good quality and readily available for my dad. Its a huge peace of mind for us the family.
Thank you very much for taking the time to review us, Joanne. We'll pass on your kind words to the staff.
Amazing staff, resident entertainment, co-ordinator trips out. Very clean.
Thank you for taking the time to review us, Jane, we'll let our staff know you think they're amazing!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Balmoral House.
There are no upcoming events for Balmoral House.
Awards / Recognitions (3)
- 31 Jan 2024Recipient: Balmoral House
- 28 Feb 2023Recipient: Balmoral House
- 30 Jun 2022Recipient: Balmoral House
Accreditations
There are no accreditations posted yet for Balmoral House.
Meet the Team (0)
There are no Team Members posted yet.
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