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Balmoral House

Old Brumby Street, Old Brumby, Scunthorpe, North Lincolnshire DN16 2DB
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Balmoral House, Scunthorpe
Balmoral House, Scunthorpe
Balmoral House, Scunthorpe

Balmoral House is situated close to the centre of Scunthorpe in prestigious Old Brumby. All bedrooms are en suite, beautifully decorated and tastefully furnished. There is a choice of lounge and dining areas as well as a hairdressing salon and coffee bar. The home is centred around a delightful, private courtyard where residents can relax or help tend the plants and vegetables.

Their excellent team of dedicated, experienced carers treat everyone...  

Care Provided by Balmoral House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Balmoral House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vicki Walker(Owner)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Balmoral House welcomes visitors at any time.

Parking

  • They have plenty of parking spaces on site, including a disabled parking space and two chargers for electric cars, and ample parking on the road outside.

Balmoral House Reviews (75)

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9.6

Balmoral House has a Review Score of 9.6 (9.566) out of 10, based on 10 reviews in the last 2 years. Over all time Balmoral House has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from A M (Resident / Service User) published on 11 March 2020 Submitted via Postal Card
Overall Experience

I am happy in here.

Reply from Anil, Head Office at Balmoral House

Thank you for your review. We're very pleased to hear that you're happy, we enjoy having you live with us.

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Review from L W (Granddaughter of Resident) published on 11 March 2020 Submitted via Website
Overall Experience
I was very anxious about my grandfather going into a care home but the staff have put my mind at rest. The management and staff are fantastic, the home is clean, home-cooked meals which are delicious.

The staff keep me updated and I can relax knowing my grandfather is safe and very well cared for.

Reply from Anil, Head Office at Balmoral House

Thank you for taking the time to review us. Very pleased to hear how satisfied you are with your grandfather's care and his new home.

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Review from Ryan (Grandson of Resident) published on 11 March 2020 Submitted via Website
Overall Experience

The staff have been excellent with my grandad since moving in and shown a real interest in getting to know more about him. He has settled in very well after losing his wife recently and I am glad he’s in a safe environment. The ability to visit my grandad is great and not limited to a small window of time. I would like to thank everyone at the care home for their continued support and care of my grandad.

Reply from Anil, Head Office at Balmoral House

Thank you for leaving a review. We'll pass your kind words on to the staff.

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Review from Trina F (Friend of Resident) published on 28 February 2020 Submitted via Website
Overall Experience
The home is spotless and smells very fresh.
Staff are very welcoming and happy to help.
Very good care managers, the door is always open and happy to speak at any time.
Staff happy and smiling.

Residents well looked after.

Reply from Anil, Head Office at Balmoral House

Thank you for your review, Trina. We're very pleased to hear how satisfied you are with Balmoral House. We'll pass on your thoughts to the team.

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Review from J S (Grandson of Resident) published on 27 February 2020 Submitted via Website
Overall Experience

My grandad has settled really well at Balmoral House. The staff have gone above and beyond, not only with grandad but to us as a family during his transition period. The staff and the home are fabulous.

Reply from Anil, Head Office at Balmoral House

Thank you for your review, JS, We're glad to hear your grandad has settled so well. We'll pass on your kind words to our staff.

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Review from L H (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

We could not be happier with the care and support Mum is receiving. Nothing is too much trouble for management or carers. Balmoral has a lovely, comfortable, warm feeling to it.

Reply from Anil, Head Office at Balmoral House
Thank you for reviewing us, LH.

We're glad you're so happy with your Mum's care.

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Review from A C (Son of Resident) published on 5 February 2020 Submitted via Postal Card
Overall Experience
My father is really looked after by a great team of caring people.

The facilities are fantastic and a credit to the care home company.

Reply from Anil, Head Office at Balmoral House

Thank you for your review, A C. We're so pleased to hear you're happy with your father's care team and our facilities.

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Review from L C (Granddaughter of Resident) published on 5 February 2020 Submitted via Postal Card
Overall Experience
The care we receive for my grandad is second to none.

No complaints at all.

Reply from Anil, Head Office at Balmoral House

Thank you for your review, L C. We'll pass on your kind words to our staff.

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Review from V S (Resident / Service User) published on 5 February 2020 Submitted via Postal Card
Overall Experience
When I first came here, I wondered what I had come to, but the staff, the place itself were excellent. The care home is well decorated and spotless. Everybody really bent over backwards to help and make things comfortable for me.

Thanks, everybody.

Reply from Anil, Head Office at Balmoral House

Thank you for leaving a review V S. It's wonderful to have you stay with us.

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Review from C B (Daughter of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

This residential home restores faith in the care system. At all levels, the strong team performed in an exemplary manner looking after Dad, a vulnerable person with challenging behaviour problems. Without exception, the staff were bright and cheerful, friendly and welcoming. They took the time and trouble to get to know my dad, which helped in responding effectively as circumstances changed. The home is well-led, the manager of the home is actively effective, both in coordinating and implementing care plans and in communicating with family and medical agencies. There were numerous examples where the commitment of staff and management exceeded any expectation. Full consideration was always given to the safety and welfare of my father, as well as other residents and staff. The building itself is spotlessly clean, bright and airy and well maintained. The food is fresh and delicious. It is evidently a pleasant organisation to work for as is demonstrated by the high staff retention rates and public recognition of the team's service. When Dad's deterioration meant it was not feasible to remain, the care, flexibility and support shown by the management and staff in assisting was invaluable. We are very grateful for all their support given.

Reply from Anil, Head Office at Balmoral House

Thank you for taking the time to review us. We're so glad to hear you had such a positive experience with us and we'll be sure to pass your very kind words onto our staff and manager.

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Review from Steven C (Grandson of Resident) published on 23 October 2019 Submitted via Website
Overall Experience

The manager and staff are fantastic at Balmoral House, they go above and beyond to keep the residents happy, it is always a pleasure to visit my grandad in his home from home.

Reply from Anil, Head Office at Balmoral House

Thank you for your review, Steven. We'll pass your kind words onto our staff.

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Review from R S (Son of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience

Balmoral is a bright and pleasant place. The staff are friendly and helpful. They work well together even when often short-staffed. All areas appear to be clean and clear of clutter. The recent decorations and new chairs etc., make the place light and airy.

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Review from J B (Resident / Service User) published on 29 August 2019 Submitted via Postal Card
Overall Experience

I grow my veg in the garden. My brother helps me. I like to eat chips.

Reply from Anil, Head Office at Balmoral House

Thank you for taking the time to review us, J B. We're very pleased to have you living with us and thanks so much for the veg you grow in our raised beds and give to the kitchen.

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Review from S G (Sister of Resident) published on 23 August 2019 Submitted via Postal Card
Overall Experience

My sister was a resident for nine months but, sadly, passed away in March. Balmorals staff cared for her very well. Showing kindness and compassion at all times, also being very supportive to all family members. I have visited the home recently and was greeted very warmly, will continue to keep in touch.

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Review from R H (Son of Resident) published on 23 August 2019 Submitted via Postal Card
Overall Experience

Fantastic team and great with my father. Very happy with everything, clean and tidy and food looks great. 5 stars!!

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Review from Pete S (Son of Resident) published on 5 August 2019 Submitted via Postal Card
Overall Experience

My mother and fathers stay has been enjoyable and a great break for them. A shame the lady who organises activities was away this week.

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Review from Edna R (Respite Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience

I have been in Balmoral House for 3 weeks respite care and I have been more than happy with the care and safety I have received. The is food and nicely cooked. The staff are very caring and happy people and I would be happy to recommend Balmoral.

Reply from Anil, Head Office at Balmoral House

Thank you for taking the time to review us and your kind words.

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Review from Phillip H (Son of Resident) published on 3 May 2019 Submitted via Postal Card
Overall Experience

My wife and I live in Canada. My mother has been attending day visits to Balmoral for the past few years. She has totally enjoyed the activities, social activities and the loving staff. This was the first process to help her for the time she required 24-hour care. The staff, managers and everyone who works there welcomed Mom with open arms this month when she moved in permanently. For us, we noticed how everyone is so happy, loving and caring to all the residents. A relief for us for sure!

Reply from Anil, Head Office at Balmoral House

Thank you for taking the time to review us, Phillip. We're very glad you're Mom has settled in so well. We'll pass your kind words on to the staff.

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Review from Joanne C (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience

Balmoral House are very professional, friendly, clean and exceptionally caring to my father and the family and friends who visit the home. It has a lovely atmosphere and nothing seems too much. The food is of good quality and readily available for my dad. Its a huge peace of mind for us the family.

Reply from Anil, Head Office at Balmoral House

Thank you very much for taking the time to review us, Joanne. We'll pass on your kind words to the staff.

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Review from Jane H (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

Amazing staff, resident entertainment, co-ordinator trips out. Very clean.

Reply from Anil, Head Office at Balmoral House

Thank you for taking the time to review us, Jane, we'll let our staff know you think they're amazing!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 February 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

  • 31 Jan 2024Recipient: Balmoral House
  • 28 Feb 2023Recipient: Balmoral House
  • 30 Jun 2022Recipient: Balmoral House

Accreditations

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