Carisbrooke Manor is set in countryside on the outskirts of Scunthorpe, and provides long term, respite and day care for older people and those with dementia needs. Set within large gardens, this beautiful home is largely purpose built, yet retains a homely feel from the original 1920s building, and is set around a lovely courtyard with raised flower beds where many residents enjoy relaxing or helping look after the plants.
Their outstanding team of dedicated carers take pride in treating everyone with dignity and as an individual. Delicious, healthy, home cooked food is freshly prepared throughout each day and special diets can be catered for. A full program of entertainment and activity is thoughtfully put together by their specialist coordinator with input from the residents themselves. Regular trips out are arranged and might include a visit to Bransby Horses or a spot of lunch somewhere.
Carisbrooke Manor offers en suite bedrooms across two floors, all rooms are fully furnished to a high standard and tastefully styled. There is a choice of sitting rooms and dining rooms overlooking the courtyard or the gardens.
Group: Kapil Care Homes
Person in charge: Gio Akers (Manager)
Local Authority / Social Services: North Lincolnshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 43
Rooms with ensuite WC: 23
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Carisbrooke Manor is within a few minutes drive of Scunthorpe centre. If using satnav, please enter the postcode DN17 2AA.
Visiting:
Carisbrooke Manor welcomes visitors at all times of the day.
Parking:
They have over 25 car parking spaces on site, including 1 space for charging electric cars.
Latest Care Quality Commission* Report on Carisbrooke Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Carisbrooke Manor has a Review Score of 9.7 (9.712)
The Review Score of 9.7 (maximum of 10) for Carisbrooke Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Carisbrooke Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.712 for Carisbrooke Manor is calculated as follows: ( (180 Excellents x 5) + (68 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 250 Ratings = 4.712
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 5 Points relating to the number of positive Reviews for Carisbrooke Manor is based on 20 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 20 Reviews ÷ 8.6 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Thomas W (Brother of Resident) on Thursday 10 August 2017. Relates to July 2017.
My brother has only been in care for a short while but from the outset, we had no doubt that this would be the best place for him. From the management down to all the carers, we have found them to be excellent. What could have been a traumatic experience, was made easy and gave us peace of mind thanks to all the staff at Carisbrooke Manor.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Elisabeth K (Sister-in-law of Resident) on Wednesday 28 June 2017. Relates to June 2017.
Right from the first day of visiting, we were greeted with a friendly disposition of all staff.
There was always someone there to answer our questions and queries.
The layout of the rooms is very friendly and warm.
The residents are all cared for with a calm and friendly manner.
There is also a variety of day rooms with different functions as well as a lovely cool yard for residents and visitors to spend time during their stay.
I recommend the place for rest and care.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 29 Jun 2017:
Thank you for you review, Elisabeth. We'll pass on your kind words to the staff.
Review submitted from a Postal Card by G F (Resident) on Thursday 25 May 2017. Relates to May 2017.
I am recovering from a major surgery and was feeling at rock bottom, unable to do anything for myself. I arrived a few days ago and I am beginning to have faith, I can get back home after the care I am receiving.
All the staff are excellent and the food is wonderful.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Jean D (Daughter of Resident) on Wednesday 24 May 2017. Relates to May 2017.
Every effort has been made to keep my mother's stay comfortable, and everyone has been very helpful. Clean rooms, good food.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Excellent
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Anil, Head Office at Carisbrooke Manor responded to this review on 26 May 2017:
Thank you for taking the time to review us. We're very pleased to know you're happy with your mother's care.
Review submitted from a Postal Card by Liz W (Daughter of Resident) on Friday 31 March 2017. Relates to March 2017.
All the staff were very kind, helpful and respectful. My mum and dad had a joint room which had been freshly decorated specifically for them. Menus and dietary needs were taken into consideration. The home was very clean, welcoming and didn't smell. The food was freshly cooked.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 31 Mar 2017:
Hi Liz, thank you for your review. We'll pass on your kind words to the staff.
Review submitted from a Postal Card by Mark K (Son of Resident) on Thursday 9 March 2017. Relates to February 2017.
All the carers in the home are very welcoming when I come to see mum. Always gives me all the information I need when asked. I am very happy that they have given mum encouragement to start eating again and drinking.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 09 Mar 2017:
Thank you for taking the time to review us. We're very pleased to know you're happy with your mum's care.
Review submitted from a Postal Card by M D (Daughter of Resident) on Thursday 9 March 2017. Relates to February 2017.
Great staff, always willing to help and flag up any problems. As a family, we know our mother is well cared for and happy in the home.
How likely would you be to recommend Carisbrooke Manor? Neither Unlikely or Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Anil, Head Office at Carisbrooke Manor responded to this review on 09 Mar 2017:
Thank you so much for your review, we'll pass on your compliments to our staff. It's wonderful that your mother is happy living with us.
Review submitted from a Postal Card by Jackie W (Daughter of Resident) on Wednesday 8 March 2017. Relates to January 2017.
As a family, we have found Carisbrooke Manor to be an excellent care home for my father. The staff are all excellent at their jobs and take pride in what they do for each resident. I have experienced this myself on many occasions. Dad's health has improved so much and that itself is a huge relief to us. The social side is also a huge part of resident's wellbeing and we are always invited to join in. The home is run extremely well and we have always found any time we need to know anything that we are always well informed. I personally cannot recommend Carisbrooke enough to anyone who is looking for any care.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 09 Mar 2017:
Thank you for your kind words. We're so pleased that your dad's health has greatly improved and you also feel he's benefiting from his increased interaction.
Review submitted from a Postal Card by Eric A (Husband of Resident) on Thursday 2 February 2017. Relates to January 2017.
Every aspect of the care and attention at the home has been excellent. The staff are so helpful, cheerful and without exception are first class.
It means so much to me knowing that my wife is being looked after.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Website Submission by Brian P (Son of Resident) on Thursday 19 January 2017. Relates to January 2017.
My Mother has now stayed in Carisbrooke Manor twice on a respite basis and this would be our first choice if and when a permanent stay became an option. The staff are always friendly, helpful and caring towards both residents and visitors. We love the relaxed attitude which puts everyone at ease. The facilities are always spotless and security is excellent.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Don't Know
Anil, Head Office at Carisbrooke Manor responded to this review on 24 Jan 2017:
Thank you for your review, Brian, we will pass on your kind words to the staff.
Review submitted from a Postal Card by Neil C (Son of Resident) on Tuesday 17 January 2017. Relates to December 2016.
All staff very helpful, clean and tidy in all areas of the home. Food is of an excellent standard at all times. Security is very good, staff friendly towards visitors and didn't matter what time of the day you went.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 17 Jan 2017:
Thanks for your review, Neil, and for saying you're extremely likely to recommend us.
Review submitted from a Postal Card by C C (Daughter of Resident) on Tuesday 17 January 2017. Relates to December 2016.
My experience visiting Carisbrooke Manor is enjoyable. The staff are lovely and friendly and very caring and nothing is too much trouble for them.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Anil, Head Office at Carisbrooke Manor responded to this review on 17 Jan 2017:
Thank you for your review. We'll pass on your kind words to our staff!
Review submitted from a Postal Card by Vera A (Resident) on Thursday 12 January 2017. Relates to January 2017.
Absolutely loved it, no complaints the staff were excellent. Food was gorgeous.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 12 Jan 2017:
Thank you for your review, Vera. We're glad you loved it here.
Review submitted from a Postal Card by Elaine S (Daughter of Resident) on Tuesday 10 January 2017. Relates to December 2016.
Very friendly care staff who are most obliging to my father's needs. Haven't seen much in the way of activities throughout the day or many outings although I have been assured they do take place. Christmas party brilliant! So much hard work went into organising it as well as looking after the residents. Laundry lady very good as must be a very difficult job sorting residents clothes. Father nearly always looks clean and tidy. Only once seen him in stained clothes. Generally very pleased with the care given at Carisbrooke Manor.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Satisfactory
Anil, Head Office at Carisbrooke Manor responded to this review on 13 Jan 2017:
Hi Elaine, thank you for taking the time to review us and for saying you're extremely likely to recommend us. You'll be glad to hear we have an Activities Coordinator come into the Home every day with a very varied and enjoyable (we hear!) program. She also arranges regular trips and outings for any of our residents who'd like to come along.
Review submitted from a Postal Card by Susan F (Niece of Resident) on Thursday 29 December 2016. Relates to December 2016.
Excellent service and care and I'm made to feel very welcome on each visit. Nothing is too much trouble.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil, Head Office at Carisbrooke Manor responded to this review on 03 Jan 2017:
Thank you for taking the time to review us, we really appreciate your kind words and will let the team know.
Review submitted from a Postal Card by E C (Daughter of Resident) on Thursday 22 December 2016. Relates to December 2016.
My mother (who has just died) was in Carisbrooke Manor for five years and was well cared for. The care home was recommended to us by others who had relatives there. The residents are well cared for and treated with respect. There are no nasty smells when you enter and it is kept very clean. The staff keep you well informed of any mishaps e.g falls and are very approachable at all times. I would certainly recommend this care home to anyone who cared about their relative.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Anil, Head Office at Carisbrooke Manor responded to this review on 22 Dec 2016:
Thanks for your review E C. It's great to know that we were recommended to you, and that you'd recommend us to others.
Review submitted from a Postal Card by E P (Son of Resident) on Wednesday 7 December 2016. Relates to November 2016.
No problems with the home. If ever Mum is ill or needs an ambulance, we are informed. Food is good and whenever Mum wants a cup of tea, she gets one. Her clothes get washed and put away in her wardrobe. The staff are always helpful and if we have a query, someone sorts it.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Anil Kapil, Head Office at Carisbrooke Manor responded to this review on 10 Jan 2017:
Thank you for taking the time to review. We're pleased to know that you are extremely likely to recommend us.
Review submitted from a Postal Card by Keith C (Son-in-law of Resident) on Wednesday 7 December 2016. Relates to November 2016.
My Father-in-Law goes two days a week for respite and in November he stayed for a four night period. It was his third time staying in and each time the care provided was excellent. He likes to go and the staff are all excellent with him. When you go to Carisbrooke it is like you are going to a family home because of how it is. There is a lovely atmosphere here. All the residents I have spoken to seem really happy there.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:
Thank you, Keith, your feedback is much appreciated, we'll pass on your kind words to our staff.
Review submitted from a Postal Card by J S (Daughter of Resident) on Tuesday 6 December 2016. Relates to November 2016.
I visit my mother at Carisbrooke Manor several times a week. I have always found the staff to be very friendly and helpful. My mother is very well cared for and I have no complaints about anything.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:
Thank you for taking the time to leave a review, JS. We'll let our staff know of your positive experience with them.
Review submitted from a Postal Card by Ian C (Son of Resident) on Thursday 1 December 2016. Relates to November 2016.
This is the second year my mother has been a resident of Carisbrooke Manor and the service has proved excellent. The staff are its main asset as they are attentive, professional and approachable. Such was the poor physical condition of my mother that her end seemed near, but due to the staff at Carisbrooke Manor, her condition has improved better than would have envisaged. My experience of care homes is limited, but I do not know of any way that the home could be improved upon.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:
Thank you for your review. We're really happy to know you've seen a good improvement in your mother.
Review submitted from a Postal Card by Lauren N (Great-granddaughter of Resident) on Thursday 24 November 2016. Relates to November 2016.
This is a very friendly and welcoming home. The staff are lovely and go above and beyond to make sure my Grandma is looked after. The home is clean and tidy and has no odour. The manager has an open door policy and there is always someone available to talk to. There is regular entertainment in and out of the home so my Grandma doesn't miss out on social interaction. There was never a doubt about which home I wanted my Grandma in. I wouldn't choose another.
How likely would you be to recommend Carisbrooke Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:
Thank you, Lauren. Our staff will be really pleased to hear your glowing review.
There are currently no Care Home Idol entrants who have performed at Carisbrooke Manor
