Carisbrooke Manor, Scunthorpe, North Lincolnshire
Carisbrooke Manor, Scunthorpe, North Lincolnshire
Carisbrooke Manor, Scunthorpe, North Lincolnshire

Carisbrooke Manor is set in countryside on the outskirts of Scunthorpe, and provides long term, respite and day care for older people and those with dementia needs. Set within large gardens, this beautiful home is largely purpose built, yet retains a homely feel from the original 1920s building, and is set around a lovely courtyard with raised flower beds where many residents enjoy relaxing or helping look after the plants.

Their outstanding team of dedicated carers take pride in treating everyone with dignity and as an individual. Delicious, healthy, home cooked food is freshly prepared throughout each day and special diets can be catered for. A full program of entertainment and activity is thoughtfully put together by their specialist coordinator with input from the residents themselves. Regular trips out are arranged and might include a visit to Bransby Horses or a spot of lunch somewhere.

Carisbrooke Manor offers en suite bedrooms across two floors, all rooms are fully furnished to a high standard and tastefully styled. There is a choice of sitting rooms and dining rooms overlooking the courtyard or the gardens.

Group: Kapil Care Homes

Person in charge: Gio Akers (Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 43

Rooms with ensuite WC: 23

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Carisbrooke Manor is within a few minutes drive of Scunthorpe centre. If using satnav, please enter the postcode DN17 2AA.

Visiting:

Carisbrooke Manor welcomes visitors at all times of the day.

Parking:

They have over 25 car parking spaces on site, including 1 space for charging electric cars.

Latest Care Quality Commission* Report on Carisbrooke Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Carisbrooke Manor has a Review Score of 9.7 (9.690)

The Review Score of 9.7 (maximum of 10) for Carisbrooke Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Carisbrooke Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.69 for Carisbrooke Manor is calculated as follows: ( (142 Excellents x 5) + (59 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Carisbrooke Manor is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 16 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Carisbrooke Manor?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Carisbrooke Manor

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    5
  • Great-granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

All the staff were very kind, helpful and respectful. My mum and dad had a joint room which had been freshly decorated specifically for them. Menus and dietary needs were taken into consideration. The home was very clean, welcoming and didn't smell. The food was freshly cooked.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil, Head Office at Carisbrooke Manor responded to this review on 31 Mar 2017:

Hi Liz, thank you for your review. We'll pass on your kind words to the staff.

All the carers in the home are very welcoming when I come to see mum. Always gives me all the information I need when asked. I am very happy that they have given mum encouragement to start eating again and drinking.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil, Head Office at Carisbrooke Manor responded to this review on 09 Mar 2017:

Thank you for taking the time to review us. We're very pleased to know you're happy with your mum's care.

Great staff, always willing to help and flag up any problems. As a family, we know our mother is well cared for and happy in the home.

How likely would you be to recommend Carisbrooke Manor? Neither Unlikely or Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anil, Head Office at Carisbrooke Manor responded to this review on 09 Mar 2017:

Thank you so much for your review, we'll pass on your compliments to our staff. It's wonderful that your mother is happy living with us.

As a family, we have found Carisbrooke Manor to be an excellent care home for my father. The staff are all excellent at their jobs and take pride in what they do for each resident. I have experienced this myself on many occasions. Dad's health has improved so much and that itself is a huge relief to us. The social side is also a huge part of resident's wellbeing and we are always invited to join in. The home is run extremely well and we have always found any time we need to know anything that we are always well informed. I personally cannot recommend Carisbrooke enough to anyone who is looking for any care.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil, Head Office at Carisbrooke Manor responded to this review on 09 Mar 2017:

Thank you for your kind words. We're so pleased that your dad's health has greatly improved and you also feel he's benefiting from his increased interaction.

Every aspect of the care and attention at the home has been excellent. The staff are so helpful, cheerful and without exception are first class.
It means so much to me knowing that my wife is being looked after.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My Mother has now stayed in Carisbrooke Manor twice on a respite basis and this would be our first choice if and when a permanent stay became an option. The staff are always friendly, helpful and caring towards both residents and visitors. We love the relaxed attitude which puts everyone at ease. The facilities are always spotless and security is excellent.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Anil, Head Office at Carisbrooke Manor responded to this review on 24 Jan 2017:

Thank you for your review, Brian, we will pass on your kind words to the staff.

All staff very helpful, clean and tidy in all areas of the home. Food is of an excellent standard at all times. Security is very good, staff friendly towards visitors and didn't matter what time of the day you went.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil, Head Office at Carisbrooke Manor responded to this review on 17 Jan 2017:

Thanks for your review, Neil, and for saying you're extremely likely to recommend us.

My experience visiting Carisbrooke Manor is enjoyable. The staff are lovely and friendly and very caring and nothing is too much trouble for them.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anil, Head Office at Carisbrooke Manor responded to this review on 17 Jan 2017:

Thank you for your review. We'll pass on your kind words to our staff!

Absolutely loved it, no complaints the staff were excellent. Food was gorgeous.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil, Head Office at Carisbrooke Manor responded to this review on 12 Jan 2017:

Thank you for your review, Vera. We're glad you loved it here.

Very friendly care staff who are most obliging to my father's needs. Haven't seen much in the way of activities throughout the day or many outings although I have been assured they do take place. Christmas party brilliant! So much hard work went into organising it as well as looking after the residents. Laundry lady very good as must be a very difficult job sorting residents clothes. Father nearly always looks clean and tidy. Only once seen him in stained clothes. Generally very pleased with the care given at Carisbrooke Manor.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Anil, Head Office at Carisbrooke Manor responded to this review on 13 Jan 2017:

Hi Elaine, thank you for taking the time to review us and for saying you're extremely likely to recommend us. You'll be glad to hear we have an Activities Coordinator come into the Home every day with a very varied and enjoyable (we hear!) program. She also arranges regular trips and outings for any of our residents who'd like to come along.

Excellent service and care and I'm made to feel very welcome on each visit. Nothing is too much trouble.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil, Head Office at Carisbrooke Manor responded to this review on 03 Jan 2017:

Thank you for taking the time to review us, we really appreciate your kind words and will let the team know.

My mother (who has just died) was in Carisbrooke Manor for five years and was well cared for. The care home was recommended to us by others who had relatives there. The residents are well cared for and treated with respect. There are no nasty smells when you enter and it is kept very clean. The staff keep you well informed of any mishaps e.g falls and are very approachable at all times. I would certainly recommend this care home to anyone who cared about their relative.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anil, Head Office at Carisbrooke Manor responded to this review on 22 Dec 2016:

Thanks for your review E C. It's great to know that we were recommended to you, and that you'd recommend us to others.

No problems with the home. If ever Mum is ill or needs an ambulance, we are informed. Food is good and whenever Mum wants a cup of tea, she gets one. Her clothes get washed and put away in her wardrobe. The staff are always helpful and if we have a query, someone sorts it.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anil Kapil, Head Office at Carisbrooke Manor responded to this review on 10 Jan 2017:

Thank you for taking the time to review. We're pleased to know that you are extremely likely to recommend us.

My Father-in-Law goes two days a week for respite and in November he stayed for a four night period. It was his third time staying in and each time the care provided was excellent. He likes to go and the staff are all excellent with him. When you go to Carisbrooke it is like you are going to a family home because of how it is. There is a lovely atmosphere here. All the residents I have spoken to seem really happy there.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:

Thank you, Keith, your feedback is much appreciated, we'll pass on your kind words to our staff.

I visit my mother at Carisbrooke Manor several times a week. I have always found the staff to be very friendly and helpful. My mother is very well cared for and I have no complaints about anything.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:

Thank you for taking the time to leave a review, JS. We'll let our staff know of your positive experience with them.

This is the second year my mother has been a resident of Carisbrooke Manor and the service has proved excellent. The staff are its main asset as they are attentive, professional and approachable. Such was the poor physical condition of my mother that her end seemed near, but due to the staff at Carisbrooke Manor, her condition has improved better than would have envisaged. My experience of care homes is limited, but I do not know of any way that the home could be improved upon.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:

Thank you for your review. We're really happy to know you've seen a good improvement in your mother.

This is a very friendly and welcoming home. The staff are lovely and go above and beyond to make sure my Grandma is looked after. The home is clean and tidy and has no odour. The manager has an open door policy and there is always someone available to talk to. There is regular entertainment in and out of the home so my Grandma doesn't miss out on social interaction. There was never a doubt about which home I wanted my Grandma in. I wouldn't choose another.

How likely would you be to recommend Carisbrooke Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anil Kapil, Admin at Carisbrooke Manor responded to this review on 07 Dec 2016:

Thank you, Lauren. Our staff will be really pleased to hear your glowing review.

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