Carisbrooke Manor

All the staff were very kind, helpful and respectful. My mum and dad had a joint room which had been freshly decorated specifically for them. Menus and dietary needs were taken into consideration. The home was very clean, welcoming and didn't smell. The food was freshly cooked.

All the carers in the home are very welcoming when I come to see mum. Always gives me all the information I need when asked. I am very happy that they have given mum encouragement to start eating again and drinking.

Great staff, always willing to help and flag up any problems. As a family, we know our mother is well cared for and happy in the home.

As a family, we have found Carisbrooke Manor to be an excellent care home for my father. The staff are all excellent at their jobs and take pride in what they do for each resident. I have experienced this myself on many occasions. Dad's health has improved so much and that itself is a huge relief to us. The social side is also a huge part of resident's wellbeing and we are always invited to join in. The home is run extremely well and we have always found any time we need to know anything that we are always well informed. I personally cannot recommend Carisbrooke enough to anyone who is looking for any care.

Every aspect of the care and attention at the home has been excellent. The staff are so helpful, cheerful and without exception are first class.
It means so much to me knowing that my wife is being looked after.

My Mother has now stayed in Carisbrooke Manor twice on a respite basis and this would be our first choice if and when a permanent stay became an option. The staff are always friendly, helpful and caring towards both residents and visitors. We love the relaxed attitude which puts everyone at ease. The facilities are always spotless and security is excellent.

All staff very helpful, clean and tidy in all areas of the home. Food is of an excellent standard at all times. Security is very good, staff friendly towards visitors and didn't matter what time of the day you went.

My experience visiting Carisbrooke Manor is enjoyable. The staff are lovely and friendly and very caring and nothing is too much trouble for them.

Absolutely loved it, no complaints the staff were excellent. Food was gorgeous.

Very friendly care staff who are most obliging to my father's needs. Haven't seen much in the way of activities throughout the day or many outings although I have been assured they do take place. Christmas party brilliant! So much hard work went into organising it as well as looking after the residents. Laundry lady very good as must be a very difficult job sorting residents clothes. Father nearly always looks clean and tidy. Only once seen him in stained clothes. Generally very pleased with the care given at Carisbrooke Manor.

Excellent service and care and I'm made to feel very welcome on each visit. Nothing is too much trouble.

My mother (who has just died) was in Carisbrooke Manor for five years and was well cared for. The care home was recommended to us by others who had relatives there. The residents are well cared for and treated with respect. There are no nasty smells when you enter and it is kept very clean. The staff keep you well informed of any mishaps e.g falls and are very approachable at all times. I would certainly recommend this care home to anyone who cared about their relative.

No problems with the home. If ever Mum is ill or needs an ambulance, we are informed. Food is good and whenever Mum wants a cup of tea, she gets one. Her clothes get washed and put away in her wardrobe. The staff are always helpful and if we have a query, someone sorts it.

My Father-in-Law goes two days a week for respite and in November he stayed for a four night period. It was his third time staying in and each time the care provided was excellent. He likes to go and the staff are all excellent with him. When you go to Carisbrooke it is like you are going to a family home because of how it is. There is a lovely atmosphere here. All the residents I have spoken to seem really happy there.

I visit my mother at Carisbrooke Manor several times a week. I have always found the staff to be very friendly and helpful. My mother is very well cared for and I have no complaints about anything.

This is the second year my mother has been a resident of Carisbrooke Manor and the service has proved excellent. The staff are its main asset as they are attentive, professional and approachable. Such was the poor physical condition of my mother that her end seemed near, but due to the staff at Carisbrooke Manor, her condition has improved better than would have envisaged. My experience of care homes is limited, but I do not know of any way that the home could be improved upon.

This is a very friendly and welcoming home. The staff are lovely and go above and beyond to make sure my Grandma is looked after. The home is clean and tidy and has no odour. The manager has an open door policy and there is always someone available to talk to. There is regular entertainment in and out of the home so my Grandma doesn't miss out on social interaction. There was never a doubt about which home I wanted my Grandma in. I wouldn't choose another.