Care Homes Owned by The Fisher Care Group in West Yorkshire

Thank you so much for your kind words about Bridge House. It truly means a lot to us all. Your mum was a lovely lady and a very big part of life here at Bridge House. She brought so much warmth and joy to our home, and we were privileged to care for her over the years. We're so glad she felt happy, safe, and well looked after with us. Our team works hard to create a caring, fun, and supportive environment for all our residents, and messages like yours remind us why we do what we do. We'll always remember your mum fondly. Thank you again for recommending us and for trusting us with her care. Read less

Every day, the staff show real dedication, compassion and professionalism, and it's their hard work and commitment that make Bridge House such a special home. We're very proud of them and grateful for the trust you place in us. It's also a real pleasure to look after her sister, and we're very grateful for the trust you place in us. Read less

Thank you so much for your kind and thoughtful feedback. We are truly delighted to hear that your mum feels comfortable, valued, and at home with us. It means a great deal to our whole team to know that our efforts to provide a welcoming environment, personalised care, and engaging activities are making such a positive difference. Your lovely comment about it feeling like a "5-star hotel" really made us smile. We will be sure to share your words with the team, who work hard every day to ensure each resident is treated with dignity and respect. If there is ever anything more we can do for you or your mum, please don't hesitate to let us know. Read less

It's heartwarming to know that our efforts made a positive difference for you both, and that you've found our staff, facilities, and processes reassuring and supportive. I'll be sure to share your feedback with the whole team - it will mean a great deal to them. Read less

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that your mum's transition into this new chapter of her care has been such a positive experience. Our team - from the carers and hostesses to our admin staff - will be overjoyed to know their efforts have made such a difference. We're also glad you've noticed and enjoyed the activities we organise for our residents; creating a happy, stimulating environment is something we take great pride in. Your message means a great deal to all of us - thank you again for taking the time to share it. Read less

It means a great deal to the whole team to hear that you are very pleased with the care your husband receives. Supporting families, as well as residents, is very important to us, so it is especially kind of you to say that you feel cared for too. Having your husband with us for over two years is a real privilege, and your continued trust in Bridge House is truly appreciated. Your feedback will be shared with the staff, as comments like yours really boost morale and remind everyone why their work matters. Thank you again for your kind words; please do always feel free to speak to the manager or team if there is ever anything more we can do for you or your husband. Read less

Thank you so much for taking the time to share such a thoughtful and detailed review of Bridge House and the care your Mum and Dad received. Your words mean a great deal to the whole team and will be shared with staff across all departments. It is wonderful to hear that your Dad felt well cared for and comfortable during his 1 year and 10 months at Bridge House, and that the home felt like the right place for your family. Hearing that staff showed compassion and dignity to both your Dad and other residents really reflects the values the team work hard to uphold every day. Thank you also for noting the cleanliness and fresh feel of the rooms and facilities, which is a key part of helping residents and families feel relaxed and at home. The housekeeping team will be especially pleased to know their work made such a positive impression. Read less

Thank you so much for your lovely feedback and for taking the time to share your experience. It means a great deal to everyone at Bridge House to know that the team has helped make a difficult transition a little easier for your grandma and your family. We know how emotional and uncertain it can feel when a loved one moves into a care home, so hearing that staff have been happy, friendly and always on hand to answer questions is incredibly reassuring. The team work very hard to provide supportive care and a welcoming environment, so your comments about the wonderful facilities and the care shown to your grandma will be shared with them and very much appreciated. Read less

We're so pleased that you felt supported and that your Mum's 90th birthday celebrations were special - occasions like that mean a great deal to us too. Thank you again for your lovely recommendation and for being part of the Bridge House family. I will pass these kinds words on to the staff team Read less

Thank you so much for your wonderful words and for taking the time to share your experience. Its been a real privilege caring for your mum over the past six years. Knowing that you and your family feel supported and happy with the care we provide means a lot to the whole team. The staff will be thrilled to hear your kind feedback they always enjoy celebrating special milestones like your mums 90th birthday! Thank you again for your recommendation and for being part of our Bridge House community. Read less

Thank you for sharing such heartfelt words. It's wonderful to hear that your dad has settled in and feels part of our home - that truly warms our hearts. We know how important this transition can be for both residents and their families, and we're so glad we could bring comfort and peace of mind to you and your brothers. Your dad is a treasured part of our community, and we'll continue to care for him with the kindness, respect, and warmth he deserves. I will share your kind words with the team. Read less

Thank you so much for taking the time to share such touching words about your experience with Bridge House. We feel honoured that you chose us to care for your dad and are truly humbled to know that you felt at home from the very first visit. It means a great deal to our team to hear that your dad was happy, and well-cared for while at Bridge House. We understand how important these moments are for both residents and their families, and we are glad that you felt supported, respected, and treated with dignity throughout. Please accept our heartfelt condolences for your loss, and our deepest thanks for entrusting us with your dad's care in such a precious chapter of his life. We lovely review will be passed on to the team. Read less

Thank you so much for your wonderful feedback. We are truly grateful for your kind words and are delighted to hear that you felt reassured from your very first visit. Our team at Bridge House is dedicated to providing the very best care, and it's heartening to know that their hard work and compassion made you and your mum feel supported and safe. Your comments are greatly appreciated and will be shared with all our staff. Thank you for trusting us with your mum's care - it was a privilege. Read less

It's wonderful to know that your Mum settled in well, enjoying the activities, and making the most of our communal areas with you and your family. We always strive to create a warm and welcoming environment where our residents feel at home and their families feel at ease.We're especially pleased to hear that your Mum's birthday was a special occasion and that you were able to celebrate together with your family. Creating happy memories and supporting meaningful connections is at the heart of everything we do.Thank you for recognising the efforts of our staff in getting to know your Mum and ensuring her needs are met. Your comments about the cleanliness of her room and her enjoyment of meals and coffee mornings mean a great deal to us. Read less

Thank you very much for sharing your experience regarding your mother's recent stay at Bridge House. We are deeply sorry to hear of your concerns and the distress that this situation has caused you and your family. The welfare and dignity of our residents are always our top priority, and feedback such as yours is very important to us.We take all comments and complaints seriously and have robust procedures for reviewing any concerns that are brought to our attention. In light of your feedback, we have completed a full internal review to understand what happened and where we may have fallen short, as we strive to continually improve our standards of care. Please be assured that we would welcome the opportunity to discuss your individual concerns more fully in person or by telephone, and we invite you to contact the registered manager directly at the home. We are pleased to hear that your mother is now doing well and wish her all the best for the future. Read less

Thank you so much for your kind words and heartfelt feedback. We are truly delighted to hear that you and your husband have felt so welcome and supported at Bridge House Care Home. Our team is dedicated to providing compassionate care not only to our residents but also to their families, and it means a great deal to know that this has made a positive difference for you.It's been a pleasure to be part of your family, and your recommendation is greatly appreciated. We are grateful to have you as part of our Bridge House family. If there is ever anything more we can do to support you or your husband, please don't hesitate to let us know.I will pass your lovely review onto the care team at Bridge House Care Home. Read less