Care Homes Owned by Osborne Care Homes Ltd in North Somerset

her extended family.

to improve the system. I could not wish my dad to be anywhere better! It feels as though they treat him as I would if I could care for him at home, but they are also better because they provide such lovely activities to keep him stimulated. Excellent care Worcester Lodge!!!!

hospital and initially the hospital medical team, did not know if he would pull through. Fortunately, he did. Osborne House went above and beyond, having training in the hospital, which enabled Dad's return, as otherwise without that, he would have had to move to another care home, They have provided a new bed, suitable for his current needs and safety equipment, as he is frailer since this episode.

The decision to move Dad into care, was a very difficult one. But Osborne House has eased us, as a family to realise it was the right thing for him. Seeing Dad settled, has been such a relief.

utmost dignity.

The team is not only highly skilled but genuinely compassionate. They know my mother as an individual - her preferences, her routines, and even the little things that make her smile. The personalised care she receives, allows her to maintain a sense of identity despite the challenges of dementia.

The food is excellent - nutritious, varied, and thoughtfully prepared. There's a vibrant programme of activities that keep residents engaged and stimulated, and the atmosphere is warm, respectful, and full of life. Thank you to everyone at the home for your unwavering dedication and care. You've made a difficult journey so much easier for our family, and we a deeply grateful.

of the sea and Welsh hills which can be viewed from the front of the building.

The receptionists make visitors very welcome. They remember the names of visitors which makes you feel most welcome.

We are pleased to have found such a good care home for our friend.

full time care will be needed soon, and I feel confident that Osborne House will be a perfect setting.

to offer home care, an on-site cafe which is the hub for a number of support groups, while offering an excellent care service.

plenty of activities and distractions to keep them engaged. The food is fresh and home cooked, and there is always a lovely cake on a resident's birthday. This home is beautifully decorated and maintained, and the new addition of a cafe downstairs, and the sun terrace above makes the most of the views over to south Wales. My father always loved Clevedon, and I am happy that he is living there in his last years. I highly recommend Osborne House for its excellent care of extremely vulnerable older people.

however the compassion and care they show him is extraordinary. Always going the extra mile to make sure he is safe and taken care of physically and mentally.
Seeing how well he is doing, and how happy he is right now is so much more than I could ever have imagined and wished for.
Being able to see Dad taking part in activities and interacting with the staff is incredible, they have the hardest job in the world and always are so kind and lovely towards everyone no matter how hard.
I can't thank you all enough for being such wonderful, caring people and looking after my Dad in the most difficult of circumstances, as well answering any questions I have and keeping me informed if anything changes. Thank you.

The care, dignity, and compassion shown to him went far beyond our expectations.
The staff were not only highly professional and skilled in dementia care, but also incredibly warm and attentive. They took the time to understand my dad as a person-his routines, his history, and the little things that made him smile. It meant the world to us to see him treated not just as a resident, but as a valued individual.
Knowing that he spent his final months surrounded by such kindness and respect brings us comfort during a difficult time. We will always be grateful to Osborne House for the love and support they gave-not just to Dad, but to all of us. Thank you.

to go through .
As a family putting a loved one in a home " has a stigma to it and we all felt guilty we couldn't properly look after our dad but it was 100% the right decision from a safety and care position .
The team at Osborne House made my dads last months weeks and days way less painful by there kindness and thoughtfulness .
Going the extra mile and genuinely caring for him.
My dad thought the world of the staff at Osborne House which says everything.
It helped us through an incredibly sad time with the positive and personal approach everyone had until my dad sadly passed away recently .
Brilliant team
Amazing people doing an amazing job.

of the residents. Smiling faces abound and each resident is known and addressed by name. There is a genuine atmosphere of love of their residents at Osborne House.

and there is always something going on to keep him involved. He goes on outings, walks around the neighborhood and goes outside in the extensive outside area. I am very happy with the standard of care and the wonderful, caring staff. I was at my wits end until I found Worcester Lodge but they have changed both my life and my husband's life.

since becoming a resident at Worcester lodge & I would highly recommend it to anybody

who needed to be safe. After a few months he became a resident and is now very settled. The dementia care is amazing, plenty of activities with trips and walks away from the home on a regular basis. Going above and beyond to meet his physical needs. The relatives' gateway where we can access the personalised care on a daily basis is very reassuring and useful. I'd like to add that I am always made to feel very welcome whenever I visit and I enjoy being part of the Worcester Lodge family.

well. We were so fortunate to find somewhere like this.

information coming back to me. In the previous home I would receive a weekly update of meals eaten, medication, any injuries/bruises etc, any observations and daily activities. I find this put my mind at rest, whereas currently I am left wondering how my mum is. It's early days however and I will be feeding this back. Also I would like earlier access to and from the home!