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Care Homes Owned by Osborne Care Homes Ltd in North Somerset

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Osborne Care Homes Ltd in North Somerset

Only the locations & reviews in North Somerset for Osborne Care Homes Ltd are showing below.

View the details of all 3 locations (with 135 reviews) owned by Osborne Care Homes Ltd

Osborne Care Homes Ltd Locations in North Somerset (2)

 - Browse 2 Care Homes owned by Osborne Care Homes Ltd in North Somerset
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Osborne House
16 Bay Road, Clevedon BS21 7BT 
9.9 60 reviews
Osborne House, Clevedon, North Somerset
"Moving Mum to a new care home was a huge decision for my sister and I. We knew that Mum's needs were not being met where she was…"   Read all 60 reviews
  • from £1,390 / week
  • 32 Rooms
Location Type Care Home

Osborne House, in Clevedon, provides residential dementia care while maintaining an environment where adults with sensitive mental health needs can feel relaxed and have permanent access to a skilled ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Worcester Lodge
30-32 Castle Road, Walton St Mary, Clevedon BS21 7DE 
9.5 25 reviews
Worcester Lodge, Clevedon, North Somerset
"Very passionate owners + staff. Always polite and welcoming. Very pleased with the care provided to husband, who is happy and sett…"   Read all 25 reviews
  • from £1,150 / week
  • 39 Rooms
Location Type Care Home

Worcester Lodge delivers personalised dementia care for residents, whether it be for long-term, respite or day care. The lodge is situated in Clevedon in North Somerset. The ethos of Worcester ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Osborne Care Homes Ltd Reviews in North Somerset (85)

9.8

Osborne Care Homes Ltd has a Group Review Score of 9.8 (9.816) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Osborne Care Homes Ltd must have a Review Score.

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Review of

Worcester Lodge

from Jill S (Sister of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always enjoy my visits to Worcester Lodge. There is a happy calm atmosphere and the staff are friendly and welcoming - as well as being helpful and efficient. I am unable to give an answer to the last three questions below as I am not there to see any of the activities and I am not involved in any
money matters.
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Review of

Osborne House

from Caroline R (Daughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving Mum to a new care home was a huge decision for my sister and I. We knew that Mum's needs were not being met where she was previously. We contacted Osborne House to arrange a tour. From the moment we stepped in we were made very welcome, every member of the team we met were friendly, professional
and most importantly caring. A room with a view of the Bristol Channel was available, we could not have chosen anywhere better. We were delighted that Mum could move in immeditaely. On arrival we were asked to complete a comprehensive questionnaire, all of which was evidently read. Sadly Mum passed away fairly recently she was able to stay right up until she passed away, something we were so grateful for. Whilst she was there friends and family could visit at anytime and were also greeted with the same welcome as Mum. The food is excellent, activities are inclusuve everyone is encouraged to particpate in whatever is going on. The whole team demonstrate what care should look like
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Review of

Worcester Lodge

from I G (Wife of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Worcester Lodge since December 2022. He suffers from Lewy body dementia with Parkinson's. He needs 24/7 help and care. I am pleased with the care and attention afforded to him. He is kept spotlessly clean, and his every need is attended to with patience and understanding.
Any issues I have experienced they have been promptly sorted by the management. I appreciate them immensely, as this is a very unpredictable and complex job.
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Review of

Worcester Lodge

from Phillis B (Wife of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very passionate owners + staff. Always polite and welcoming. Very pleased with the care provided to husband, who is happy and settled.
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Review of

Osborne House

from S T (Daughter of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with my mother being here, the staff are caring and lovely, the home is beautifully decorated, the activities are exceptional. The most important thing is she feels safe and cared for and I can relax and be comfortable with leaving her there.
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Review of

Osborne House

from N B (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a beautiful clean and well looked after home, everyone is so polite and lovely! My nan seems so happy and well taken care of! Would recommend for anyone to have a family or friend living here. They would be very well looked after and loved
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Review of

Osborne House

from Jacqui M (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that dad received from the moment he arrived to his last breath was deeply respectful caring and loving
Dad could be hard work but everybody work really well with him
The home was well run clean and tidy
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Review of

Worcester Lodge

from Julie H (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my first Christmas with my father in Worcester lodge. I cannot say how much I appreciated all of their care and attention to make Christmas and the New Year a special event. There were so many events and activities which were stimulating and fun. There was constant care and a huge effort to
make the residents enjoy their time. Even though it was busy, the home was still a place of care and refuge and as close to home as can be made. I count our family blessed to have found such a fantastic place.
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Review of

Worcester Lodge

from Sharon M (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So happy with the care my mother receives here, she is so well looked after by the wonderful staff, they are always there to help in any way .Worcester lodge is always filled with endless smiles & laughter with So many activities & entertainment to occupy the residents . Highly recommend for your loved
ones
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Review of

Worcester Lodge

from Julie L (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in this care home with dementia, and the care she receives is outstanding. The staff are incredibly kind, patient, and compassionate, and it's clear they truly care about the residents. Knowing my mum is treated with dignity and warmth gives our family great peace of mind. I can't thank them
enough for everything they do.
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Review of

Worcester Lodge

from C W (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
We visited over Christmas & we were treated with open arms made to feel at home & looked after above & beyond,leaving the home is never easy ,but knowing how well looked after - is makes is easier knowing their in such caring hands. Thank you
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Review of

Worcester Lodge

from Anna H (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Worcester Lodge team create a home my Mum is happy in and we are welcomed to. They exhibit kindness and care and the support for my Mum is fantastic. She is well cared for and has loving caring relationships with the team. And they support us through the day to day challenges with thought and humour.
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Review of

Osborne House

from Alan B (Husband of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident from 21/1/25 until her peaceful death on 1/10/25. Her care can only be described as the ever.
The management and carers were second to none. I can't imagine anywhere else was better.
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Review of

Osborne House

from Redd S (Grandson of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad has become a recent resident at Osborne House and I have been absolutely blown away by the standard of care, activities and frequent social media updates from the incredible staff. It seems the staff are working tirelessly to make sure the residents are entertained, involved and most importantly,
happy. Huge shout-out to those who are organising and conducting activities. It's really great to see. Whenever we've visited we've been made to feel very welcome and encouraged to call in at any time. It's been an emotional time for everyone involved, but the entire team has made this difficult time very smooth and has given us all confidence that this was the best decision. It's also very clear that my Grandad is very happy and in a loving, caring environment. I really hope all of this amazing work by the staff is truly recognised and rewarded.
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Review of

Worcester Lodge

from H F (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every visit I've made to the home to see my mum. All the staff are friendly, approachable, very professional and patient with the patients. My mum is always clean and well-fed. The home organises entertainment and activities. I was really happy how quickly my mum settled and looked to the staff as
her extended family.
Reply from Joshua Slator, Director at Worcester LodgeWe really do appreciate the kind words and glad your mum has settled in so well. Thank you so much.
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Review of

Osborne House

from Audrey A (Wife of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very welcome every time I visit, the staff are very caring and do a very difficult job. My only concern is my
Husband could be encouraged to walk a little more if he had a frame at his disposal, when I visit I have to ask for one.
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Review of

Osborne House

from Bea W (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon arriving at Osborne House - October 2024, my Dad has been made to feel, safe, secure and very welcome.


During his time living in Osborne House, Dad has had a few health issues and Osborne House has always been proactive and very supportive.


In particular, Dad has recently had a spell in

hospital and initially the hospital medical team, did not know if he would pull through. Fortunately, he did. Osborne House went above and beyond, having training in the hospital, which enabled Dad's return, as otherwise without that, he would have had to move to another care home, They have provided a new bed, suitable for his current needs and safety equipment, as he is frailer since this episode.


The decision to move Dad into care, was a very difficult one. But Osborne House has eased us, as a family to realise it was the right thing for him. Seeing Dad settled, has been such a relief.

Reply from Joshua Slator, Director at Osborne HouseThank you Bea, your kind words mean so much to the staff who work incredibly hard to make Osborne House so special.
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Review of

Osborne House

from Simon Q (Son of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the past nine years, this dementia care home has been a true sanctuary for my mother, and I cannot speak highly enough of the incredible care she has received. From the moment she arrived, the staff have consistently gone above and beyond to ensure she is safe, comfortable, and treated with the
utmost dignity.


The team is not only highly skilled but genuinely compassionate. They know my mother as an individual - her preferences, her routines, and even the little things that make her smile. The personalised care she receives, allows her to maintain a sense of identity despite the challenges of dementia.


The food is excellent - nutritious, varied, and thoughtfully prepared. There's a vibrant programme of activities that keep residents engaged and stimulated, and the atmosphere is warm, respectful, and full of life. Thank you to everyone at the home for your unwavering dedication and care. You've made a difficult journey so much easier for our family, and we a deeply grateful.

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Review of

Osborne House

from Peter E (Power of Attorney of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at this Care home deliver an excellent service for residents. They are caring and keep us informed of any concerns .


They keep residents occupied throughout day with various activities and also other entertainment


The position of this care home is also a bonus having excellent views

of the sea and Welsh hills which can be viewed from the front of the building.


The receptionists make visitors very welcome. They remember the names of visitors which makes you feel most welcome.


We are pleased to have found such a good care home for our friend.

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Review of

Osborne House

from Jennifer S (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed to find respite for my husband as I was having eye op, I looked at several homes, but Osborne House has a good feel. I was not disappointed, my everyday feedback online was so reassuring and with the addition of photos, I could see he was happy, as I have known him for a while. I can tell that
full time care will be needed soon, and I feel confident that Osborne House will be a perfect setting.
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Awards / Recognitions (0)

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