Care Homes Owned by Alpha Care Healthcare Group in Surrey

the staff from providing the best care possible.

for her - their kindness, patience, reassurance, dedication and love was clearly evident. Not only were they supportive to mum but also to me. I found the process of moving mum into a home very stressful but they were always there to re-assure me and give me a hug if I needed it. I visited often and no matter their job all staff would say hello and I felt part of the "family". It is a welcoming feeling when you go there which is so important as a home with dementia residents can feel daunting. My mum's behaviour was challenging at times but they kept me informed and helped me to deal with it. Sadly she died recently but it was very dignified and I will always be grateful.

slowly but surely rehabilitating him, with care and attention. To see our Jon in this declining state from Alzheimer's is distressing for us, but it's softened by the care he has here.

Dingle to anyone who wants the very best for any loved ones.

answered.
I would thoroughly recommend Coombe Dingle.

was instantly noticeable and impactful. The level of communication between the home and us, the family, was excellent with the app easily accessible and regularly updated. We felt very confident and reassured that Mum's dementia needs were understood and being met and were very appreciative of the care given to her.

his time as he was getting bored and felt isolated when he first arrived at the home.

care shown to my mother has been friendly, caring, quick, efficient, and regular.
All ongoing subjects have been communicated regularly, quickly, and openly.
I have been kept informed of all items of my mothers care, never having to chase or repeat.
The home is kept clean, tidy, friendly, visually bright, the right level of background noise and music.
Activities are daily, appropiate, useful, not pushy, interactive.
Staff are knowledgable, friendly and caring, communication very good.
Having worked in care homes before, I am most impressed with running of the home, it meets all my wishes.

which he loves. They celebrated his birthday with decorations and care staff joining in. Communication with us is excellent and my father is now settled and comfortable. Given his condition, the team are doing everything they can. Improvements could include enhanced in-house physio and better showering facilities for those with limited mobility. Coombe Dingle has given us real peace of mind and I would fully recommend them to others looking for kind, dignified care.

deserve.

visit without making an appointment. I am very pleased with all that the staff at coombe dingle and their care of my mother.

expertise. We trust the staff to provide the care my aunt needs and to keep her safe and content.

dementia, so the activities are not always suitable, however the staff recognise this and she has enjoyed some 1-1 time and suggestions with the activity co-ordinators.
Whenever I make suggestions or comment on my mother's care, staff are always quick to respond and amend care or contact the GP appropriately.
The rooms and furnishings are dated, but we were able to supplement with Mums furnishings and decor. The home is small and not clinical.
My mother is happy, comfortable - and safe. And I, am hugely relieved.