Coombe Dingle Nursing Home

14 Queens Park Road, Caterham CR3 5RB
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9.6 47 Reviews
  • Coombe Dingle Nursing Home, Caterham
Coombe Dingle Nursing Home is a family run home, focusing on high-quality nursing care for those with dementia and its associated conditions. The home is located in a spacious, detached house in a quiet residential area of Caterham, Surrey.

All the staff at the home share the same passion and dedication for helping people, and believe in recognising the uniqueness of each resident so they can provide the best care and support.

Resident well-being is at the heart of the home's daily routine. They provide a varied activities programme, and their on-site chefs prepare delicious, nutritious meals tailored to each resident's dietary requirements.
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Care Provided by Coombe Dingle Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1600 – £1650
  • Self-Funded Nursing Dementia Care: £1600 – £1650
  • RESPITE Self-Funded Nursing Care: £1600 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1650

Our fees exclude FNC (if awarded) and sundry expenses such as hairdressing, chiropodist, newspapers and toiletries. This is not an exhaustive list of exclusions.

The price(s) shown are provided by the care home. Contact Coombe Dingle Nursing Home for full pricing details and T&Cs.

Contact Coombe Dingle Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Coombe Dingle Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gayle Sanders (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Generally, visits are allowed every day under normal circumstances. Families are requested to avoid the busiest time of the day, this being first thing in the morning and lunchtimes. The home do encourage families to call in advance to book a visiting time. They also request that if visitors have cold or flu like symptoms, please avoid visiting loved ones until feeling better and are symptoms free. The home appreciate visitors co-operation.

Parking

  • On site and off site free parking avaialble

Coombe Dingle Nursing Home Reviews (47)

9.6

Coombe Dingle Nursing Home has a Review Score of 9.6 (9.618) out of 10, based on 35 reviews in the last 2 years.
Over all time Coombe Dingle Nursing Home has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Coombe Dingle Nursing Home
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Total of 47, showing 1-20
Review from D A (Wife of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff & management are so helpful & friendly feel at ease knowing my husband is being well looked after.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you for taking the time to leave us a review - seeing your feedback across all areas is a testament to our wonderful team and their efforts in making Coombe Dingle feel like home. It is our pleasure making sure your husband is looked after so you and your family get peace of mind!
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Review from Heather C (Wife of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was admitted to Coombe Dingle Nursing Home 7 months ago, he was very frail. Management arranged for him to be fed with fortified food straight away. He soon gained some weight and really enjoyed his food. The carers were so welcoming not only to my husband to all the family. Although
my husband is confined to bed the staff always check regularly to make sure he is safe & comfortable. I cannot find any fault in the quality of care he is given.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you very much for your review - I am glad to hear that your husband and family are supported at Coombe Dingle! The team work really hard to make sure care is person-centred so it is pleasing to know they took swift action regarding your husband's food. I will be sure to pass on your feedback to the team.
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Review from Lee M (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in Coombe Dingle for a very short time. Myself & my family were so impressed with the place it felt like home. All of our family members wished we had found Coombe Dingle 6 months earlier. I cannot give it enough praise!
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you very much for leaving us a review - we truly value the feedback and are so glad Coombe Dingle felt like home for your father. It is great to hear the hard work of our wonderful team is helping both our residents and their families!
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Review from Michelle W (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had Alzheimers and was in a care home in Bromley but my sister and I wanted to move her nearer to me in Caterham.
Mum was only at Coombe Dingle a short time before she sadly passed away but from the first day I was very impressed.
The Care Home, including mums room, was clean and well presented
with friendly and attentative staff on hand at all times
Gayle, Janesh and all the staff were Amazing and the comfort and care received was faultless.
We were aware mum could be difficult with regards to personal care but the staff were patient, kind and friendly and dealt with mum in a professional manner.
Each time we visited we could see mum was settled and was being well looked after
We are so thankful that we found Coombe Dingle and would 100% recommend this care home to others.
Our only regret is that we did not move mum over to Caterham sooner.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you for leaving such a kind review - I am very glad to hear you felt your mother was welcomed and cared for at Coombe Dingle. I am sure Gayle and Jenesh will join me in saying we try really hard to make Coombe Dingle feel like home and your recommendation goes a long way in showing the team's hard work is paying off! We take feedback seriously and will actively take steps to improve in the area you highlighted.
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Review from Val P (Wife of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my husband was only in Coombe Dingle for a short while, the warmth, comfort and care he received from Gayle and all her staff was amazing and nothing was ever too much trouble.
They had a good understanding of his condition and he was shown great dignity and compassion during his final days.
Would thoroughly recommend them.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you leaving such a lovely review - we are so glad your husband's time at Coombe Dingle was person-centred and dignified. I will be sure to pass your lovely feedback on to Gayle and the team.
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Review from Michael W (Brother of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister, Anne has had multiple mental and physical health issues which the excellent staff at Coombe Dingle Nursing Home always dealt with professionally and great care and consideration. I know that Anne was a difficult patient, often declining the assistance she required, but that did not deter
the staff from providing the best care possible.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you for your thoughtful feedback and for recognising the team's consistent care, patience and professionalism in supporting your sister, Anne, with her complex needs. We really appreciate your ratings across the different categories and will continue to build on this to further improve the experience for all our residents.
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Review from Michael W (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum spent eleven happy months in Coombe Dingle.


The staff, Management Team and the Medical Team throughout the whole period were quite simply outstanding.


Caring, knowledgeable, understanding and always happy.


Nothing was ever too much trouble for any of them.


I would 100% recommend Coombe

Dingle to anyone who wants the very best for any loved ones.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you for your very kind review - it means so much to the whole team to know your mum was happy with us at Coombe Dingle. We're delighted our whole team made such a positive difference, and we truly appreciate your recommendation.
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Review from Marion W (Respite Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent quite a few weeks being cared for after an operation on both my legs.
The care I received was fantastic. The staff were loving and kind. The overall feel of the place was wholesome and caring.
There are plenty of activities and events happening on a regular basis. My questions were always
answered.
I would thoroughly recommend Coombe Dingle.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you for your kind review - it was our pleasure having you at Coombe Dingle and we are glad you received a high standard of care. We really appreciate your feedback and will continue to improve our services across the board.
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Review from T C (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is well cared for in the care home, the staff are always very friendly and always make you feel welcome. The staff always keep me updated if Dad is unwell or have any concerns.
Dad found a new hobby whilst being at the care home he started painting and making airfix models which helps to fill
his time as he was getting bored and felt isolated when he first arrived at the home.
Reply from Samir Patel, Director at Coombe Dingle Nursing HomeThank you for taking the time to leave us a review - we are really glad your father has settled in well and that you are happy with his care. We are also planning a refurbishment in the near future to further improve our facilities.
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Review from Lawrence B (Son of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Coombe Dingle for over 3 months. From the day of my first visit i was very impressed with the caring and professional attitude shown to me and my mother.
All queries and requests were met quickly and efficiently any ongoing subjects have been dealt with.
The treatment and
care shown to my mother has been friendly, caring, quick, efficient, and regular.
All ongoing subjects have been communicated regularly, quickly, and openly.
I have been kept informed of all items of my mothers care, never having to chase or repeat.
The home is kept clean, tidy, friendly, visually bright, the right level of background noise and music.
Activities are daily, appropiate, useful, not pushy, interactive.
Staff are knowledgable, friendly and caring, communication very good.
Having worked in care homes before, I am most impressed with running of the home, it meets all my wishes.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for taking the time to leave a review. We are thrilled that your mother has settled in at Coombe Dingle and that all aspects of care, communications, activities and management meet your requirements. There are ongoing plans to update and refurbish the home in the very near future.
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Review from Michelle N (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a very upsetting experience to visit a family member in a home that specialises in dementia however in the case of Coombe Dingle the care, kindness and patience shown by all the staff (wether nurses, cooks, carers or cleaners) makes the experience a little easier
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for such a positive review. We appreciate that this can be a difficult time for families and are delighted you feel Coombe Dingle have been there to support you and your loved ones.
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Review from K F (Niece of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coombe Dingle has looked after my Aunt for almost two years now.
The staff look after her extremely well and do everything they can to make her comfortable.
We can not be thankful enough to have found them and would recommend them to others looking for a place of care.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for taking the time to leave such a positive review. The team are truly grateful for the opportunity to care for your Aunt.
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Review from Syed H (Son of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coombe Dingle provides the perfect balance, professional, caring, and personal. Set in a beautiful, accessible location with lovely gardens, the home is calm, clean, and welcoming. Staff are exceptional: warm, respectful, and compassionate. They treat my father with real dignity-some even call him "uncle,"
which he loves. They celebrated his birthday with decorations and care staff joining in. Communication with us is excellent and my father is now settled and comfortable. Given his condition, the team are doing everything they can. Improvements could include enhanced in-house physio and better showering facilities for those with limited mobility. Coombe Dingle has given us real peace of mind and I would fully recommend them to others looking for kind, dignified care.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you so much for taking the time to share such a thoughtful and detailed review. Receiving such positive comments is incredibly rewarding for the whole team, and we are delighted your father feels at home and cared for.
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Review from Rumana H (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention given to each individual is remarkable. Staff members are not only attentive and responsive to every need, but they do so with genuine kindness and patience. It's clear they build strong, meaningful relationships with the residents, treating them with the respect and dignity they
deserve.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you so much for your kind words. We truly appreciate your feedback and are grateful for the opportunity to care for your loved one.
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Review from Tracey N (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is residing here, she is very very happy and being looked after by all the staff very well. The home always let's us know how she is doing and also let us know of things such as covid etc. Mum is comfortable and calm here. I can call the home anytime to see how mum is doing and I am able to
visit without making an appointment. I am very pleased with all that the staff at coombe dingle and their care of my mother.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you so much for your heartfelt feedback. We're delighted your father feels at home and cared for. Your suggestions are appreciated and will be taken on board as we continue to improve our service.
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Review from N H (Wife of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with all staff, very caring helpful with all aspects of services required.
Kind and approachable attitude. Attentive and respectful attitude.
Very comforting and homely atmosphere.
Day to day routine is comfortable, adjusting to the resident needs and requirements.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for your kind words and positive review. We are very pleased that you and your loved one are happy with our service.
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Review from D M (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursing home for my mother, she has been looked after for many years now, and they have listened and taken on board any concerns I have had, staff are kind and respectful and do their job very well
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for taking the time to leave such a positive review. We really value your feedback and are grateful that you trusted us to act on your concerns to improve our services.
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Review from Kim G (Niece of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was admitted to Coombe Dingle seven months ago following a traumatic fall and long stay in hospital. She has settled extremely well thanks to the care and friendliness of the staff. They managed to quickly heal a pressure sore my aunt had when she first arrived thanks to their hard work and
expertise. We trust the staff to provide the care my aunt needs and to keep her safe and content.
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for kind words. We are really glad your aunt has settled in and that our team were on hand when she first arrived.
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Review from J L (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The residents all looked very well cared for, the home was clean and exceptionally well presented
I was there for a meal which was well presented and food looked to be of good quality
The staff were all so friendly and nothing seemed.lime too much trouble, they had immense patience with the residents
Reply from Prash Patel, Director at Coombe Dingle Nursing HomeThank you for taking the time to leave a review. We really appreciate your kind words about our team.
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Review from Kate A (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since Nov 24. The staff are lovely, always smiling, helpful and attentive - from the manager down to the cleaners and laundry staff. I've often witnessed the staff dealing with other residents and always treating them with dignity and respect.
My mother does not have
dementia, so the activities are not always suitable, however the staff recognise this and she has enjoyed some 1-1 time and suggestions with the activity co-ordinators.
Whenever I make suggestions or comment on my mother's care, staff are always quick to respond and amend care or contact the GP appropriately.
The rooms and furnishings are dated, but we were able to supplement with Mums furnishings and decor. The home is small and not clinical.
My mother is happy, comfortable - and safe. And I, am hugely relieved.
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Current Review Score: 9.6 (9.618)

Overview of Review Score

The Review Score of 9.6 (9.618) out of 10 for Coombe Dingle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.618 for Coombe Dingle Nursing Home is calculated as follows: ( (295 Excellents x 5) + (81 Goods x 4) + (12 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 400 Ratings = 4.618
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coombe Dingle Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Coombe Dingle Nursing Home

What types of Care is Coombe Dingle Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coombe Dingle Nursing Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Coombe Dingle Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Coombe Dingle Nursing Home to the centre of Caterham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coombe Dingle Nursing Home to verify any information. View our terms and conditions. Coombe Dingle Nursing Home has an Enhanced Service - more info.