Coombe Dingle Nursing Home

14 Queens Park Road, Caterham CR3 5RB
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9.6 40 Reviews
  • Coombe Dingle Nursing Home, Caterham
Coombe Dingle Nursing Home is a family run home, focusing on high-quality nursing care for those with dementia and its associated conditions. The home is located in a spacious, detached house in a quiet residential area of Caterham, Surrey.

All the staff at the home share the same passion and dedication for helping people, and believe in recognising the uniqueness of each resident so they can provide the best care and support.

Resident well-being is at the heart of the home's daily routine. They provide a varied activities programme, and their on-site chefs prepare delicious, nutritious meals tailored to each resident's dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1300 – £1500
  • Self-Funded Nursing Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Nursing Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1500

These prices are only a guideline, please contact Coombe Dingle Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gayle Sanders (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Social Service with FNC, CHC funded,
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Generally, visits are allowed every day under normal circumstances. Families are requested to avoid the busiest time of the day, this being first thing in the morning and lunchtimes. The home do encourage families to call in advance to book a visiting time. They also request that if visitors have cold or flu like symptoms, please avoid visiting loved ones until feeling better and are symptoms free. The home appreciate visitors co-operation.

Parking

  • On site and off site free parking avaialble

Coombe Dingle Nursing Home Reviews (40)

Total of 40, showing 1-20
9.6

Coombe Dingle Nursing Home has a Review Score of 9.6 (9.606) out of 10, based on 37 reviews in the last 2 years. Over all time Coombe Dingle Nursing Home has 40 reviews.

Overall Experience

  • 33
  • 5
  • 0
  • 1
  • 1

Date Published

40
21
24
37
3

Review from Lawrence B (Son of Resident) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Coombe Dingle for over 3 months. From the day of my first visit i was very impressed with the caring and professional attitude shown to me and my mother.
All queries and requests were met quickly and efficiently any ongoing subjects have been dealt with.
The treatment and
care shown to my mother has been friendly, caring, quick, efficient, and regular.
All ongoing subjects have been communicated regularly, quickly, and openly.
I have been kept informed of all items of my mothers care, never having to chase or repeat.
The home is kept clean, tidy, friendly, visually bright, the right level of background noise and music.
Activities are daily, appropiate, useful, not pushy, interactive.
Staff are knowledgable, friendly and caring, communication very good.
Having worked in care homes before, I am most impressed with running of the home, it meets all my wishes.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking the time to leave a review. We are thrilled that your mother has settled in at Coombe Dingle and that all aspects of care, communications, activities and management meet your requirements. There are ongoing plans to update and refurbish the home in the very near future.

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Review from Michelle N (Daughter of Resident) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very upsetting experience to visit a family member in a home that specialises in dementia however in the case of Coombe Dingle the care, kindness and patience shown by all the staff (wether nurses, cooks, carers or cleaners) makes the experience a little easier

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for such a positive review. We appreciate that this can be a difficult time for families and are delighted you feel Coombe Dingle have been there to support you and your loved ones.

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Review from K F (Niece of Resident) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Coombe Dingle has looked after my Aunt for almost two years now.
The staff look after her extremely well and do everything they can to make her comfortable.
We can not be thankful enough to have found them and would recommend them to others looking for a place of care.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking the time to leave such a positive review. The team are truly grateful for the opportunity to care for your Aunt.

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Review from Syed H (Son of Resident) published on 23 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Coombe Dingle provides the perfect balance, professional, caring, and personal. Set in a beautiful, accessible location with lovely gardens, the home is calm, clean, and welcoming. Staff are exceptional: warm, respectful, and compassionate. They treat my father with real dignity-some even call him "uncle,"
which he loves. They celebrated his birthday with decorations and care staff joining in. Communication with us is excellent and my father is now settled and comfortable. Given his condition, the team are doing everything they can. Improvements could include enhanced in-house physio and better showering facilities for those with limited mobility. Coombe Dingle has given us real peace of mind and I would fully recommend them to others looking for kind, dignified care.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you so much for taking the time to share such a thoughtful and detailed review. Receiving such positive comments is incredibly rewarding for the whole team, and we are delighted your father feels at home and cared for.

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Review from Rumana H (Daughter of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to each individual is remarkable. Staff members are not only attentive and responsive to every need, but they do so with genuine kindness and patience. It's clear they build strong, meaningful relationships with the residents, treating them with the respect and dignity they
deserve.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you so much for your kind words. We truly appreciate your feedback and are grateful for the opportunity to care for your loved one.

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Review from Tracey N (Daughter of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is residing here, she is very very happy and being looked after by all the staff very well. The home always let's us know how she is doing and also let us know of things such as covid etc. Mum is comfortable and calm here. I can call the home anytime to see how mum is doing and I am able to
visit without making an appointment. I am very pleased with all that the staff at coombe dingle and their care of my mother.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you so much for your heartfelt feedback. We're delighted your father feels at home and cared for. Your suggestions are appreciated and will be taken on board as we continue to improve our service.

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Review from N H (Wife of Resident) published on 15 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all staff, very caring helpful with all aspects of services required.
Kind and approachable attitude. Attentive and respectful attitude.
Very comforting and homely atmosphere.
Day to day routine is comfortable, adjusting to the resident needs and requirements.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for your kind words and positive review. We are very pleased that you and your loved one are happy with our service.

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Review from D M (Son of Resident) published on 15 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursing home for my mother, she has been looked after for many years now, and they have listened and taken on board any concerns I have had, staff are kind and respectful and do their job very well

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking the time to leave such a positive review. We really value your feedback and are grateful that you trusted us to act on your concerns to improve our services.

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Review from Kim G (Niece of Resident) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was admitted to Coombe Dingle seven months ago following a traumatic fall and long stay in hospital. She has settled extremely well thanks to the care and friendliness of the staff. They managed to quickly heal a pressure sore my aunt had when she first arrived thanks to their hard work and
expertise. We trust the staff to provide the care my aunt needs and to keep her safe and content.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for kind words. We are really glad your aunt has settled in and that our team were on hand when she first arrived.

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Review from Michael W (Son of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Coombe Dingle for the past four months. In all that time I have been completely satisfied with everything. All the staff are caring,thoughtful and attentive and very welcoming when myself and my family visit. The management staff have been great with any questions and are extremely
easy to deal with. The home has a lovely calm atmosphere and is always clean and tidy. My Mum is happy and settled and smiles when we talk about the home. From my point of view I know 100% that Mum is in the
best possible place and would recommend Coombe Dingle to everyone.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you leaving such a positive review. We are really glad you are happy with your mother's care and that the home itself is a place she feels at home.

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Review from J L (Daughter of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents all looked very well cared for, the home was clean and exceptionally well presented
I was there for a meal which was well presented and food looked to be of good quality
The staff were all so friendly and nothing seemed.lime too much trouble, they had immense patience with the residents

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking the time to leave a review. We really appreciate your kind words about our team.

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Review from Kate A (Daughter of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since Nov 24. The staff are lovely, always smiling, helpful and attentive - from the manager down to the cleaners and laundry staff. I've often witnessed the staff dealing with other residents and always treating them with dignity and respect.
My mother does not have
dementia, so the activities are not always suitable, however the staff recognise this and she has enjoyed some 1-1 time and suggestions with the activity co-ordinators.
Whenever I make suggestions or comment on my mother's care, staff are always quick to respond and amend care or contact the GP appropriately.
The rooms and furnishings are dated, but we were able to supplement with Mums furnishings and decor. The home is small and not clinical.
My mother is happy, comfortable - and safe. And I, am hugely relieved.

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Review from Christopher R (Brother of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found both the staff and management to very helpful and professional in their actions. Whilst I am unable to visit as often as I would wish due to the distance. When I am able to visit I have seen the attention and time the staff and management give to all the residents including my sister who
has severe dementia.


The home contacts me with updates and especially if there are any problems or concerns with my sister. They also inform me of any medical requirements such as the covid booster and any issues that effect my visiting the home. I am also able to keep in contact with the home via a phone call or email.

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Review from L M (Daughter-in-law of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with the care that my mother in law receives at Coombe Dingle for the last near 3 years. The staff have been great at looking after my mother in law and keeping the family up to date. Thank you for all your help.

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Review from D A (Wife of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care
And the staff at Coombe dingle
The managers always keep me updated
The nurses and staff
Are always friendly and chatty
I'm 100per cent happy with the care my husband gets

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Review from Ruth S (Daughter of Resident) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Coombe Dingle since December 2019 and I can honestly say I couldn't ask for a better place for Mum.
Every member of the staff are lovely.. they all contribute to the compassionate atmosphere of the home and care of residents.
Mum has always been treated with care/compassion
and dignity which has meant the world to me and gives me great comfort.
I would have no hesitation in recommending Coombe Dingle to others and am extremely grateful to them all for the dedication and care they show continuously to my Mum.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Where has time gone, we are so glad that you chose and trusted us to look after mum in our care. We know that family members are always anxious when they leave their loved ones in someone else care, we are delighted to be part of your journey and care for your mum. Thank You for your lovely comments.

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Review from Mark F (Son of Resident) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Coombe Dingle since Nov 2024. She has dementia and behaviour that ranges from normal to quite challenging. The team there have managed to cope with her though her ups and downs, and have kept her safe and well. They are responsive and do their best to accomodate additional requests,
place phone calls through to my mother etc. It's not an easy job, but they make it seem easier than most. My thanks go to the staff and management for their past and ongoing support.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking time to submit your comments, Coombe dingle staff will continue doing their level best to ensure that everyone here in our care are treated with respect and dignity. All our staff would be very delighted with your comments. Thank You from us all.

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Review from L W (Daughter of Resident) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my weekly visits, I am extremely happy with the care and attention my mum receives at Coombe Dingle. My main aim is that she is kept safe and comfortable and as happy as possible. I'm always welcomed by the staff even if I turn up, or call up unannounced. I feel mum is cared for by genuinely caring
and professional staff. The patience of the staff is totally admirable. I'm afraid I couldn't look after mum by myself. She is a great mum, but with Alzheimer's she now needs proper 24 hour professional care to keep her safe and happy. I love the fact that I can visit the home at any time and can still take mum out to the park for ice cream. The staff treat all the residents with the same dignity and kindness as you would ever hope for a loved member of your family. The medical care appears to be excellent with proper procedures put in place (for eg; obtaining my permission for flu jab for mum before inoculation; always informing me if she has had a fall).Even the owners know mum well!

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you so much for submitting your comments, we are delighted to be a part of your mums care. We are all very fond of mum as I personally enjoy talking to her most days. We will continue to do whatever we can for mum and make her happy and comfortable.

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Review from Steph D (Daughter of Resident) published on 27 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely happy with the care given by all the staff at Coombe Dingle to our father during the last week of his life. He had been in hospital for several weeks during which time his dementia became severe and challenging, and he only spent one week at Coombe Dingle but he was treated with great
compassion and dignity and we felt the staff really cared about him. From our initial enquiry we were made to feel very welcome, and the atmosphere was always happy when we visited. We were kept well informed, particularly when our father became very unwell and really appreciated the kindness and concern shown to us in the saddest of circumstances. We would like to thank the manager and the other staff for the outstanding care they gave to our father, and have no hesitation in recommending this nursing home.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Firstly, our deepest condolences on the loss of your father. Whilst, our acquittance was short we are very glad to receive your feed back. Our staff and management will feel appreciated for care that we were able to give to your father and be a very small part of the family. We wish you all the very best and thank you.

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Review from Martin O (Cousin of Resident) published on 24 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin was admitted in July 2024, we met the manager and were given a tour before he was admitted. We were impressed by the friendly smiling faces of all concerned. We were always greeted with a smile on every visit. I cannot fault the care and attention that my cousin received over the last year
or so. I was unable to be with him when he passed but a nurse stayed with him so that he wasn't alone. I have nothing but admiration for every member of staff who are always cheerful and professional.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking time to make comments on your experience with us. We are delighted that you had a very positive experience with us, we will continue to stride to improve and do our best to care for all our service users.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Coombe Dingle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Coombe Dingle Nursing Home is calculated as follows: ( (303 Excellents x 5) + (94 Goods x 4) + (12 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 421 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Coombe Dingle Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Coombe Dingle Nursing Home

What types of Care is Coombe Dingle Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coombe Dingle Nursing Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Coombe Dingle Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Coombe Dingle Nursing Home to the centre of Caterham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coombe Dingle Nursing Home to verify any information. View our terms and conditions. Coombe Dingle Nursing Home has an Enhanced Service - more info.