
Coombe Dingle provides the perfect balance, professional, caring, and personal.Syed H(Son of Resident/Service User)

The care and attention given to each individual is remarkable.Rumana H(Daughter of Resident/Service User)

I would definitely recommend Coombe Dingle Nursing Home.Stuart J(Husband of Resident/Service User)

Coombe Dingle provides the perfect balance, professional, caring, and personal.Syed H(Son of Resident/Service User)

The care and attention given to each individual is remarkable.Rumana H(Daughter of Resident/Service User)

I would definitely recommend Coombe Dingle Nursing Home.Stuart J(Husband of Resident/Service User)

Coombe Dingle Nursing Home is a family run home, focusing on high-quality nursing care for those with dementia and its associated conditions. The home is located in a spacious, detached house in a quiet residential area of Caterham, Surrey.
All the staff at the home share the same passion and dedication for helping people, and believe in recognising the uniqueness of each resident so they can provide the best care and...
Care Provided by Coombe Dingle Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees exclude FNC (if awarded) and sundry expenses such as hairdressing, chiropodist, newspapers and toiletries. This is not an exhaustive list of exclusions.
The price(s) shown are provided by the care home. Contact Coombe Dingle Nursing Home for full pricing details and T&Cs.
Contact Coombe Dingle Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Alpha Care Healthcare Group
- Private Owned
Person in charge
- Gayle Sanders (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Generally, visits are allowed every day under normal circumstances. Families are requested to avoid the busiest time of the day, this being first thing in the morning and lunchtimes. The home do encourage families to call in advance to book a visiting time. They also request that if visitors have cold or flu like symptoms, please avoid visiting loved ones until feeling better and are symptoms free. The home appreciate visitors co-operation.
Parking
- On site and off site free parking avaialble
Coombe Dingle Nursing Home Reviews (50)
Coombe Dingle Nursing Home has a Review Score of 9.6 (9.581) out of 10, based on 34 reviews in the last 2 years.
Over all time Coombe Dingle Nursing Home has 50 reviews.
Just visited my dad yesterday for there garden party.just to say all the staff and carers where brilliant and all the residents and visitors loved the music and food. Well done to everybody involved.myself mum and all our family was made so welcome . Great afternoon
Really glad you enjoyed the garden party and thank you for coming! We truly value your feedback and the team will be thrilled their hard work paid off. We look forward to welcoming you and your family to Coombe Dingle again sometime soon.
My husband was in late stages of his Alzheimer's when it was necessary to find a safe and understanding place for his remaining years. I was fortunate that a room had become vacant. It had a homely atmosphere that I required to visit daily. His room met his requirements. The staff were warm and friendly and constantly interacting with all. The meals were adequate to keep him nourished. He was always fresh and clean and the staff worked hard to keep hygiene standards. Management were slow issuing contract and confirmation fees, but communicated well to rectify to my satisfaction.
Thank you for taking the time to share your feedback - your insights are invaluable in helping us maintain the high standards of care our residents and their families deserve. We are deeply committed to continuous improvement, and we take all review comments seriously to ensure we provide the best possible experience for our community.
I cannot thank the staff at Coombe Dingle Nursing Home enough, for all they did for my father. he was only in the home for five days, as he left hospital so poorly, but they looked after him with care, compassion and dignity, and this ethos, we found reflected across the home. There is a friendly, family atmosphere, and had my dad been in better health, he would have enjoyed getting to know everyone and participating in the varied activities. I would wholeheartedly recommend Coombe Dingle, and am so relieved my father spent his last days being cared for by the staff there.
Thank you so much for your heartfelt words - we are deeply privileged to have provided your father with care, compassion, and dignity during his time with us. Your feedback really helps us to know we are on the right track and where we can still improve!
Staff & management are so helpful & friendly feel at ease knowing my husband is being well looked after.
Thank you for taking the time to leave us a review - seeing your feedback across all areas is a testament to our wonderful team and their efforts in making Coombe Dingle feel like home. It is our pleasure making sure your husband is looked after so you and your family get peace of mind!
When my husband was admitted to Coombe Dingle Nursing Home 7 months ago, he was very frail. Management arranged for him to be fed with fortified food straight away. He soon gained some weight and really enjoyed his food. The carers were so welcoming not only to my husband to all the family. Although my husband is confined to bed the staff always check regularly to make sure he is safe & comfortable. I cannot find any fault in the quality of care he is given.
Thank you very much for your review - I am glad to hear that your husband and family are supported at Coombe Dingle! The team work really hard to make sure care is person-centred so it is pleasing to know they took swift action regarding your husband's food. I will be sure to pass on your feedback to the team.
My dad was in Coombe Dingle for a very short time. Myself & my family were so impressed with the place it felt like home. All of our family members wished we had found Coombe Dingle 6 months earlier. I cannot give it enough praise!
Thank you very much for leaving us a review - we truly value the feedback and are so glad Coombe Dingle felt like home for your father. It is great to hear the hard work of our wonderful team is helping both our residents and their families!
Mum was only at Coombe Dingle a short time before she sadly passed away but from the first day I was very impressed.
The Care Home, including mums room, was clean and well presented with friendly and attentative staff on hand at all times
Gayle, Janesh and all the staff were Amazing and the comfort and care received was faultless.
We were aware mum could be difficult with regards to personal care but the staff were patient, kind and friendly and dealt with mum in a professional manner.
Each time we visited we could see mum was settled and was being well looked after
We are so thankful that we found Coombe Dingle and would 100% recommend this care home to others.
Our only regret is that we did not move mum over to Caterham sooner.
Thank you for leaving such a kind review - I am very glad to hear you felt your mother was welcomed and cared for at Coombe Dingle. I am sure Gayle and Jenesh will join me in saying we try really hard to make Coombe Dingle feel like home and your recommendation goes a long way in showing the team's...
They had a good understanding of his condition and he was shown great dignity and compassion during his final days. Would thoroughly recommend them.
Thank you leaving such a lovely review - we are so glad your husband's time at Coombe Dingle was person-centred and dignified. I will be sure to pass your lovely feedback on to Gayle and the team.
My sister, Anne has had multiple mental and physical health issues which the excellent staff at Coombe Dingle Nursing Home always dealt with professionally and great care and consideration. I know that Anne was a difficult patient, often declining the assistance she required, but that did not deter the staff from providing the best care possible.
Thank you for your thoughtful feedback and for recognising the team's consistent care, patience and professionalism in supporting your sister, Anne, with her complex needs. We really appreciate your ratings across the different categories and will continue to build on this to further improve the experience for all our residents.
My Mum spent eleven happy months in Coombe Dingle.
The staff, Management Team and the Medical Team throughout the whole period were quite simply outstanding.
Caring, knowledgeable, understanding and always happy.
Nothing was ever too much trouble for any of them.
I would 100% recommend Coombe Dingle to anyone who wants the very best for any loved ones.
Thank you for your very kind review - it means so much to the whole team to know your mum was happy with us at Coombe Dingle. We're delighted our whole team made such a positive difference, and we truly appreciate your recommendation.
The care I received was fantastic. The staff were loving and kind. The overall feel of the place was wholesome and caring.
There are plenty of activities and events happening on a regular basis. My questions were always answered.
I would thoroughly recommend Coombe Dingle.
Thank you for your kind review - it was our pleasure having you at Coombe Dingle and we are glad you received a high standard of care. We really appreciate your feedback and will continue to improve our services across the board.
Dad found a new hobby whilst being at the care home he started painting and making airfix models which helps to fill his time as he was getting bored and felt isolated when he first arrived at the home.
Thank you for taking the time to leave us a review - we are really glad your father has settled in well and that you are happy with his care. We are also planning a refurbishment in the near future to further improve our facilities.
All queries and requests were met quickly and efficiently any ongoing subjects have been dealt with.
The treatment and care shown to my mother has been friendly, caring, quick, efficient, and regular.
All ongoing subjects have been communicated regularly, quickly, and openly.
I have been kept informed of all items of my mothers care, never having to chase or repeat.
The home is kept clean, tidy, friendly, visually bright, the right level of background noise and music.
Activities are daily, appropiate, useful, not pushy, interactive.
Staff are knowledgable, friendly and caring, communication very good.
Having worked in care homes before, I am most impressed with running of the home, it meets all my wishes.
Thank you for taking the time to leave a review. We are thrilled that your mother has settled in at Coombe Dingle and that all aspects of care, communications, activities and management meet your requirements. There are ongoing plans to update and refurbish the home in the very near future.
It is a very upsetting experience to visit a family member in a home that specialises in dementia however in the case of Coombe Dingle the care, kindness and patience shown by all the staff (wether nurses, cooks, carers or cleaners) makes the experience a little easier
Thank you for such a positive review. We appreciate that this can be a difficult time for families and are delighted you feel Coombe Dingle have been there to support you and your loved ones.
The staff look after her extremely well and do everything they can to make her comfortable.
We can not be thankful enough to have found them and would recommend them to others looking for a place of care.
Thank you for taking the time to leave such a positive review. The team are truly grateful for the opportunity to care for your Aunt.
Coombe Dingle provides the perfect balance, professional, caring, and personal. Set in a beautiful, accessible location with lovely gardens, the home is calm, clean, and welcoming. Staff are exceptional: warm, respectful, and compassionate. They treat my father with real dignity-some even call him "uncle," which he loves. They celebrated his birthday with decorations and care staff joining in. Communication with us is excellent and my father is now settled and comfortable. Given his condition, the team are doing everything they can. Improvements could include enhanced in-house physio and better showering facilities for those with limited mobility. Coombe Dingle has given us real peace of mind and I would fully recommend them to others looking for kind, dignified care.
Thank you so much for taking the time to share such a thoughtful and detailed review. Receiving such positive comments is incredibly rewarding for the whole team, and we are delighted your father feels at home and cared for.
The care and attention given to each individual is remarkable. Staff members are not only attentive and responsive to every need, but they do so with genuine kindness and patience. It's clear they build strong, meaningful relationships with the residents, treating them with the respect and dignity they deserve.
Thank you so much for your kind words. We truly appreciate your feedback and are grateful for the opportunity to care for your loved one.
My mother is residing here, she is very very happy and being looked after by all the staff very well. The home always let's us know how she is doing and also let us know of things such as covid etc. Mum is comfortable and calm here. I can call the home anytime to see how mum is doing and I am able to visit without making an appointment. I am very pleased with all that the staff at coombe dingle and their care of my mother.
Thank you so much for your heartfelt feedback. We're delighted your father feels at home and cared for. Your suggestions are appreciated and will be taken on board as we continue to improve our service.
Great nursing home for my mother, she has been looked after for many years now, and they have listened and taken on board any concerns I have had, staff are kind and respectful and do their job very well
Thank you for taking the time to leave such a positive review. We really value your feedback and are grateful that you trusted us to act on your concerns to improve our services.
Kind and approachable attitude. Attentive and respectful attitude.
Very comforting and homely atmosphere.
Day to day routine is comfortable, adjusting to the resident needs and requirements.
Thank you for your kind words and positive review. We are very pleased that you and your loved one are happy with our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Coombe Dingle Nursing Home.
There are no upcoming events for Coombe Dingle Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Coombe Dingle Nursing Home.
Accreditations
There are no accreditations posted yet for Coombe Dingle Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Coombe Dingle Nursing Home
What types of Care is Coombe Dingle Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Coombe Dingle Nursing Home have?
There are 35 Single Rooms.
What are the Facilities & Services at Coombe Dingle Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Internet Access are some of the Facilities & Services.
How far is Coombe Dingle Nursing Home to the centre of Caterham?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coombe Dingle Nursing Home to verify any information. View our terms and conditions. Coombe Dingle Nursing Home has an Enhanced Service -more info.