Coombe Dingle Nursing Home

14 Queens Park Road, Caterham CR3 5RB
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9.6 41 Reviews
  • Coombe Dingle Nursing Home, Caterham
Coombe Dingle Nursing Home is a family run home, focusing on high-quality nursing care for those with dementia and its associated conditions. The home is located in a spacious, detached house in a quiet residential area of Caterham, Surrey.

All the staff at the home share the same passion and dedication for helping people, and believe in recognising the uniqueness of each resident so they can provide the best care and support.

Resident well-being is at the heart of the home's daily routine. They provide a varied activities programme, and their on-site chefs prepare delicious, nutritious meals tailored to each resident's dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1500 – £1600
  • Self-Funded Nursing Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

This excludes FNC and all sundry expenses such as hairdressing, chiropodist, newspapers and toiletries. This is not an exhaustive list of exclusions.

These prices are only a guideline, please contact Coombe Dingle Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gayle Sanders (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Social Service with FNC, CHC funded,
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Generally, visits are allowed every day under normal circumstances. Families are requested to avoid the busiest time of the day, this being first thing in the morning and lunchtimes. The home do encourage families to call in advance to book a visiting time. They also request that if visitors have cold or flu like symptoms, please avoid visiting loved ones until feeling better and are symptoms free. The home appreciate visitors co-operation.

Parking

  • On site and off site free parking avaialble

Coombe Dingle Nursing Home Reviews (41)

9.6

Coombe Dingle Nursing Home has a Review Score of 9.6 (9.604) out of 10, based on 38 reviews in the last 2 years.
Over all time Coombe Dingle Nursing Home has 41 reviews.

Overall Experience
  • 34
  • 5
  • 0
  • 1
  • 1
Date Published
  • 41
  • 21
  • 24
  • 38
  • 3
Reviewer Connection to Coombe Dingle Nursing Home
  • 16
  • 9
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Stuart J (Husband of Resident) published on 1 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife stayed in Coombe Dingle Home for 5.5 years. Of the 5.5 years, the Nursing Home looked after her very well. She always had clean clothes on and the Nursing Home was spotless. The staff were well trained in dementia care under the leadership of the owner and the manager and always very caring
and friendly. They kept daily records at all times. I would often ask to see the latest records of my wife’s health. The food also was very good. Management was excellent, especially when my wife was dying, which was over many days. The Head Nurse was very supportive together with all the nursing staff. They offered me a bed for the night and nothing was too much trouble. I would definitely recommend Coombe Dingle Nursing Home.
Reply from Prashant Patel, Owner at Coombe Dingle Nursing Home

Thank you, Stuart, It was our duty and pleasure to look after your wife. She was very much part of our Coombe Dingle Community and we were all very fond of her, we will miss her charming smile and her continuous presence in the communal area. She was a lovely person with full of character. We are just happy to be part of her life when she needed us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Coombe Dingle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.604 for Coombe Dingle Nursing Home is calculated as follows: ( (309 Excellents x 5) + (99 Goods x 4) + (12 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 432 Ratings = 4.604
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coombe Dingle Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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