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Coombe Dingle Nursing Home

14 Queens Park Road, Caterham, Surrey CR3 5RB
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Coombe Dingle provides the perfect balance, professional, caring, and personal.Syed H(Son of Resident/Service User)
Coombe Dingle Nursing Home, Caterham
The care and attention given to each individual is remarkable.Rumana H(Daughter of Resident/Service User)
Coombe Dingle Nursing Home, Caterham
I would definitely recommend Coombe Dingle Nursing Home.Stuart J(Husband of Resident/Service User)
Coombe Dingle Nursing Home, Caterham

Coombe Dingle Nursing Home is a family run home, focusing on high-quality nursing care for those with dementia and its associated conditions. The home is located in a spacious, detached house in a quiet residential area of Caterham, Surrey.

All the staff at the home share the same passion and dedication for helping people, and believe in recognising the uniqueness of each resident so they can provide the best care and...  

Care Provided by Coombe Dingle Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,600From £1,600
Nursing Dementia CareFrom £1,600From £1,600

Our fees exclude FNC (if awarded) and sundry expenses such as hairdressing, chiropodist, newspapers and toiletries. This is not an exhaustive list of exclusions.

Contact Coombe Dingle Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gayle Sanders (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Generally, visits are allowed every day under normal circumstances. Families are requested to avoid the busiest time of the day, this being first thing in the morning and lunchtimes. The home do encourage families to call in advance to book a visiting time. They also request that if visitors have cold or flu like symptoms, please avoid visiting loved ones until feeling better and are symptoms free. The home appreciate visitors co-operation.

Parking

  • On site and off site free parking avaialble

Coombe Dingle Nursing Home Reviews (50)

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9.6

Coombe Dingle Nursing Home has a Review Score of 9.6 (9.581) out of 10, based on 34 reviews in the last 2 years. Over all time Coombe Dingle Nursing Home has 50 reviews.

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Review from Kim G (Niece of Resident) published on 11 July 2025 Submitted via Website
Overall Experience

My aunt was admitted to Coombe Dingle seven months ago following a traumatic fall and long stay in hospital. She has settled extremely well thanks to the care and friendliness of the staff. They managed to quickly heal a pressure sore my aunt had when she first arrived thanks to their hard work and expertise. We trust the staff to provide the care my aunt needs and to keep her safe and content.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for kind words. We are really glad your aunt has settled in and that our team were on hand when she first arrived.

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Review from L M (Daughter-in-law of Resident) published on 10 July 2025 Submitted via Website
Overall Experience

We are happy with the care that my mother in law receives at Coombe Dingle for the last near 3 years. The staff have been great at looking after my mother in law and keeping the family up to date. Thank you for all your help.

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Review from Christopher R (Brother of Resident) published on 10 July 2025 Submitted via Website
Overall Experience

I have found both the staff and management to very helpful and professional in their actions. Whilst I am unable to visit as often as I would wish due to the distance. When I am able to visit I have seen the attention and time the staff and management give to all the residents including my sister who has severe dementia.

The home contacts me with updates and especially if there are any problems or concerns with my sister. They also inform me of any medical requirements such as the covid booster and any issues that effect my visiting the home. I am also able to keep in contact with the home via a phone call or email.

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Review from Kate A (Daughter of Resident) published on 10 July 2025 Submitted via Website
Overall Experience
My mother has been a resident since Nov 24. The staff are lovely, always smiling, helpful and attentive - from the manager down to the cleaners and laundry staff. I've often witnessed the staff dealing with other residents and always treating them with dignity and respect.
My mother does not have dementia, so the activities are not always suitable, however the staff recognise this and she has enjoyed some 1-1 time and suggestions with the activity co-ordinators.
Whenever I make suggestions or comment on my mother's care, staff are always quick to respond and amend care or contact the GP appropriately.
The rooms and furnishings are dated, but we were able to supplement with Mums furnishings and decor. The home is small and not clinical.

My mother is happy, comfortable - and safe. And I, am hugely relieved.

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Review from J L (Daughter of Resident) published on 10 July 2025 Submitted via Website
Overall Experience
The residents all looked very well cared for, the home was clean and exceptionally well presented
I was there for a meal which was well presented and food looked to be of good quality

The staff were all so friendly and nothing seemed.lime too much trouble, they had immense patience with the residents

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking the time to leave a review. We really appreciate your kind words about our team.

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Review from Ruth S (Daughter of Resident) published on 4 July 2025 Submitted via Website
Overall Experience
My Mother has been a resident at Coombe Dingle since December 2019 and I can honestly say I couldn't ask for a better place for Mum.
Every member of the staff are lovely.. they all contribute to the compassionate atmosphere of the home and care of residents.
Mum has always been treated with care/compassion and dignity which has meant the world to me and gives me great comfort.

I would have no hesitation in recommending Coombe Dingle to others and am extremely grateful to them all for the dedication and care they show continuously to my Mum.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Where has time gone, we are so glad that you chose and trusted us to look after mum in our care. We know that family members are always anxious when they leave their loved ones in someone else care, we are delighted to be part of your journey and care for your mum. Thank You for your lovely comments.

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Review from Mark F (Son of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

My mother has been at Coombe Dingle since Nov 2024. She has dementia and behaviour that ranges from normal to quite challenging. The team there have managed to cope with her though her ups and downs, and have kept her safe and well. They are responsive and do their best to accomodate additional requests, place phone calls through to my mother etc. It's not an easy job, but they make it seem easier than most. My thanks go to the staff and management for their past and ongoing support.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking time to submit your comments, Coombe dingle staff will continue doing their level best to ensure that everyone here in our care are treated with respect and dignity. All our staff would be very delighted with your comments. Thank You from us all.

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Review from L W (Daughter of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

From my weekly visits, I am extremely happy with the care and attention my mum receives at Coombe Dingle. My main aim is that she is kept safe and comfortable and as happy as possible. I'm always welcomed by the staff even if I turn up, or call up unannounced. I feel mum is cared for by genuinely caring and professional staff. The patience of the staff is totally admirable. I'm afraid I couldn't look after mum by myself. She is a great mum, but with Alzheimer's she now needs proper 24 hour professional care to keep her safe and happy. I love the fact that I can visit the home at any time and can still take mum out to the park for ice cream. The staff treat all the residents with the same dignity and kindness as you would ever hope for a loved member of your family. The medical care appears to be excellent with proper procedures put in place (for eg; obtaining my permission for flu jab for mum before inoculation; always informing me if she has had a fall).Even the owners know mum well!

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you so much for submitting your comments, we are delighted to be a part of your mums care. We are all very fond of mum as I personally enjoy talking to her most days. We will continue to do whatever we can for mum and make her happy and comfortable.

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Review from Steph D (Daughter of Resident) published on 27 June 2025 Submitted via Website
Overall Experience

We were extremely happy with the care given by all the staff at Coombe Dingle to our father during the last week of his life. He had been in hospital for several weeks during which time his dementia became severe and challenging, and he only spent one week at Coombe Dingle but he was treated with great compassion and dignity and we felt the staff really cared about him. From our initial enquiry we were made to feel very welcome, and the atmosphere was always happy when we visited. We were kept well informed, particularly when our father became very unwell and really appreciated the kindness and concern shown to us in the saddest of circumstances. We would like to thank the manager and the other staff for the outstanding care they gave to our father, and have no hesitation in recommending this nursing home.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Firstly, our deepest condolences on the loss of your father. Whilst, our acquittance was short we are very glad to receive your feed back. Our staff and management will feel appreciated for care that we were able to give to your father and be a very small part of the family. We wish you all the very best and thank you.

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Review from Martin O (Cousin of Resident) published on 24 June 2025 Submitted via Website
Overall Experience

My cousin was admitted in July 2024, we met the manager and were given a tour before he was admitted. We were impressed by the friendly smiling faces of all concerned. We were always greeted with a smile on every visit. I cannot fault the care and attention that my cousin received over the last year or so. I was unable to be with him when he passed but a nurse stayed with him so that he wasn't alone. I have nothing but admiration for every member of staff who are always cheerful and professional.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for taking time to make comments on your experience with us. We are delighted that you had a very positive experience with us, we will continue to stride to improve and do our best to care for all our service users.

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Review from Simon C (Son of Resident) published on 5 March 2025 Submitted via Website
Overall Experience
The staff at Coombe Dingle (calling out nurse one staff member esp) are very friendly and warm, and while it may not be the plushest or most luxurious home, the residents do not need a 5 star hotel given their conditions, they need friendly support and they get that from the Coombe Dingle environment. I always found the staff to be attentive, friendly, patient and warm and I did not have any doubt whatsoever that my mum was being looked after by people who actually cared. My mum passed away having been at the home for 11 months and the nurse was genuinely upsent when he told me, and the news was passed on compassionately and sensitively.
During her stay the food looked perfectly appropriate, mum was clean and tidy and well cared for, with an abundance of attentive staff - compare and contrast to the NHS which just left her in a bed with zero attention while nurses spent all their time in the station or on computers.

I was happy with the care mum received and recommend Coombe Dingle.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

We will share your comments with our staff who would take a great pride with your positive feedback. It is our privilege to be involved in your mum's care when she needed the most. Once again thank you for taking your valuable time to review Coombe Dingle and our services.

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Review from P R (Granddaughter of Resident) published on 31 December 2024 Submitted via Website
Overall Experience

Based on our experience, the care provided at this nursing home did not meet the standards we had hoped for. My relative experienced several challenges, including difficulties maintaining her weight and a lack of sufficient mental stimulation. The cleanliness of her living space and the handling of her personal belongings also fell short of expectations. Despite raising concerns about her comfort and mobility needs, these were not always addressed in a way that felt attentive or effective. Overall, I cannot recommend this facility for those seeking a high standard of care for their loved ones.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

We are sorry to hear that you feel your experience with us has been negative. Caring for your loved one has been a privilege, and we appreciate the trust you placed in us over the past six years. We understand the unique challenges that come with Dementia, and we strive to adapt our care to meet...  

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Review from Rosina H (Sister of Resident) published on 11 November 2024 Submitted via Website
Overall Experience

My sister was a Resident at Coombe Dingle, and was very happy there even though it was for a short time. The manager and staff could not do enough for her and looked after her very well. They also made relatives very welcome and kept you up to date with my sister's care. I would recommend the home to anyone looking for one.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for your kind words, we take a great comfort from your comments. We work as a team and ensure that all our service users benefit from continuity.

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Review from Lucy B (Wife of Resident) published on 24 September 2024 Submitted via Website
Overall Experience
I'm am writing to express my thanks for the care my husband has received since he has been a resident at Coombe Dingle. The staff have been absolutely fantastic and are always polite and friendly and have gone above and beyond to
meet his needs. I feel he is treated with care and compassion and that his individual needs and preferences have been taken into account by actions such as ensuring that he is able to listen to music that he enjoys. I feel I have been kept informed and updated with any changes made.

Thank you so much, your care has made such a difference.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for submitting your review, our team will take great pride in reading your comments. We are delighted that we contributed to looking after your husband when he needed us the most. It's not easy for anyone to allow us in their private life but it was our privilege that you chose our service and had the confidence to leave your husband in our care.

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Review from Cerrig P (Son of Resident) published on 27 June 2024 Submitted via Website
Overall Experience
My Mum was a resident at Coombe Dingle for nearly 4 years and the staff has been a pleasure to deal with throughout. There was always a very sensible and practical approach to the care on offer and as my Mum's illness progressed until her death, the head nurses in particular were very approachable and helpful in updating me about my Mum's health and her care. In particular, I am very grateful for the honesty of the staff nurse about my Mum's imminent end, which greatly helped prepare me for the inevitable.
The home has been very welcoming throughout, especially as they had to deal with the additional complications Covid-19 threw at them during this period. I always knew my Mum was being well cared for, which was a great relief, and it is a testament to the good care she received that she lived for as long as she did.

Thank you for all you have done.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Please accept our apologies for the late response to your review for us, having read it now we couldn't agree more with you when we had Covid-19 spread in the house like wildfire. It was a very challenging time for our service but we managed to minimise the impact by getting on the vaccination...  

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Review from Gwenda H (Wife of Resident) published on 18 June 2024 Submitted via Website
Overall Experience

My husband resided here for two years until his death in March. The care he received was excellent. I was always made welcome and could see he was being looked after especially when he became less mobile and was confined to bed.

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Review from Loretta A (Daughter-in-law of Resident) published on 18 June 2024 Submitted via Website
Overall Experience

What a wonderful caring home for my father-in-law. Our only wish is that we found them sooner. The staff is so happy in their work and it shows. The home manager is a great leader with such compassion and kind words. Would highly recommend it.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you, the manager has always led from the front. She instills the same values in her staff and it is showing in their commitment to care. Thank you for sharing your experience, we can always learn from it.

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Review from A B (Wife of Resident) published on 18 June 2024 Submitted via Website
Overall Experience
My Husband;
He was taken from a private nursing home to Coombe Dingle, Caterham in February 2024 with advanced stages of Alzheimer's Disease.
From February until his death on the 27th of May, he has been cared for with great sensitivity, compassion, and expertise by the staff at Coombe Dingle. We have been most impressed by their manner and warmth. There was always a smile on our arrival to visit my husband, (which was every other day) and an update on his health.
It was not always easy for the staff in their personal care routine, owing to the need for the larger area within to operate and I hope, in time, this could be improved upon. They coped admirably though.

This care home is most efficiently run by the manager and her staff. Good relationships all around are clearly visible and I have no hesitation to recommend Coombe Dingle to any prospective relative seeking a welcome home for their loved ones, who are nearing the end of their lives.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank you for a wonderful and supportive review of our service. Whilst our acquaintance was very brief, we are delighted that you had a very positive experience with us.

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Review from Ruth N (Daughter of Resident) published on 2 April 2024 Submitted via Website
Overall Experience

My mum needed end-of-life care and after looking at other nursing homes in our area, my sister and I decided that Coombe Dingle would be perfect. The house has a very nostalgic feel to it. The decor and some of the equipment took us back to childhood, but everything worked perfectly and we knew that our mum would have loved it too. But What made our decision so easy was the manager and her staff. They just showed compassion and kindness, which we felt straight away. The interaction between them all wasn’t forced or for show, you could clearly see This is how they worked. Our mum was quickly transferred from hospital to the home and against all odds, she was there for a week before she passed. We visited her throughout the day at any time, and they always welcomed us. My mum was always comfortable and given the dignity she deserved. We will be forever grateful to this lovely home and the amazing staff for being so kind at such a sad time. Thank you, Coombe Dingle.

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Review from Sue A (Daughter of Resident) published on 12 March 2024 Submitted via Website
Overall Experience

Would not hesitate to recommend this loving and professional care home. My mum was looked after with dignity and warmth by fantastic staff. She had a very nice room which she enjoyed being in. Everyone from the manager to the handyman went out of their way to look after all the guests. They provide fun and companionship as well as great meals. I was concerned about putting mum into a home but should not have worried. Coombe Dingle gave mum better care than I could have provided. Special thanks to mum's activities coordinator. I feel so glad that mum had a very special time there with very special staff. Every one of them ..... thank you so very much.

Reply from Prash Patel, Director at Coombe Dingle Nursing Home

Thank You for your a very positive feedback, this means a lot to us as our team will find encouragement from your comments. It is not easy to make choices when you are looking to place your family member into a care home but we are delighted that you found us and your mum was being looked after as per your expectations.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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