
Coombe Dingle provides the perfect balance, professional, caring, and personal.Syed H(Son of Resident/Service User)

The care and attention given to each individual is remarkable.Rumana H(Daughter of Resident/Service User)

I would definitely recommend Coombe Dingle Nursing Home.Stuart J(Husband of Resident/Service User)

Coombe Dingle provides the perfect balance, professional, caring, and personal.Syed H(Son of Resident/Service User)

The care and attention given to each individual is remarkable.Rumana H(Daughter of Resident/Service User)

I would definitely recommend Coombe Dingle Nursing Home.Stuart J(Husband of Resident/Service User)

Coombe Dingle Nursing Home is a family run home, focusing on high-quality nursing care for those with dementia and its associated conditions. The home is located in a spacious, detached house in a quiet residential area of Caterham, Surrey.
All the staff at the home share the same passion and dedication for helping people, and believe in recognising the uniqueness of each resident so they can provide the best care and...
Care Provided by Coombe Dingle Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees exclude FNC (if awarded) and sundry expenses such as hairdressing, chiropodist, newspapers and toiletries. This is not an exhaustive list of exclusions.
The price(s) shown are provided by the care home. Contact Coombe Dingle Nursing Home for full pricing details and T&Cs.
Contact Coombe Dingle Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Alpha Care Healthcare Group
- Private Owned
Person in charge
- Gayle Sanders (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Generally, visits are allowed every day under normal circumstances. Families are requested to avoid the busiest time of the day, this being first thing in the morning and lunchtimes. The home do encourage families to call in advance to book a visiting time. They also request that if visitors have cold or flu like symptoms, please avoid visiting loved ones until feeling better and are symptoms free. The home appreciate visitors co-operation.
Parking
- On site and off site free parking avaialble
Coombe Dingle Nursing Home Reviews (50)
Coombe Dingle Nursing Home has a Review Score of 9.6 (9.581) out of 10, based on 34 reviews in the last 2 years.
Over all time Coombe Dingle Nursing Home has 50 reviews.
My aunt was admitted to Coombe Dingle seven months ago following a traumatic fall and long stay in hospital. She has settled extremely well thanks to the care and friendliness of the staff. They managed to quickly heal a pressure sore my aunt had when she first arrived thanks to their hard work and expertise. We trust the staff to provide the care my aunt needs and to keep her safe and content.
Thank you for kind words. We are really glad your aunt has settled in and that our team were on hand when she first arrived.
We are happy with the care that my mother in law receives at Coombe Dingle for the last near 3 years. The staff have been great at looking after my mother in law and keeping the family up to date. Thank you for all your help.
I have found both the staff and management to very helpful and professional in their actions. Whilst I am unable to visit as often as I would wish due to the distance. When I am able to visit I have seen the attention and time the staff and management give to all the residents including my sister who has severe dementia.
The home contacts me with updates and especially if there are any problems or concerns with my sister. They also inform me of any medical requirements such as the covid booster and any issues that effect my visiting the home. I am also able to keep in contact with the home via a phone call or email.
My mother does not have dementia, so the activities are not always suitable, however the staff recognise this and she has enjoyed some 1-1 time and suggestions with the activity co-ordinators.
Whenever I make suggestions or comment on my mother's care, staff are always quick to respond and amend care or contact the GP appropriately.
The rooms and furnishings are dated, but we were able to supplement with Mums furnishings and decor. The home is small and not clinical.
My mother is happy, comfortable - and safe. And I, am hugely relieved.
I was there for a meal which was well presented and food looked to be of good quality
The staff were all so friendly and nothing seemed.lime too much trouble, they had immense patience with the residents
Thank you for taking the time to leave a review. We really appreciate your kind words about our team.
Every member of the staff are lovely.. they all contribute to the compassionate atmosphere of the home and care of residents.
Mum has always been treated with care/compassion and dignity which has meant the world to me and gives me great comfort.
I would have no hesitation in recommending Coombe Dingle to others and am extremely grateful to them all for the dedication and care they show continuously to my Mum.
Where has time gone, we are so glad that you chose and trusted us to look after mum in our care. We know that family members are always anxious when they leave their loved ones in someone else care, we are delighted to be part of your journey and care for your mum. Thank You for your lovely comments.
My mother has been at Coombe Dingle since Nov 2024. She has dementia and behaviour that ranges from normal to quite challenging. The team there have managed to cope with her though her ups and downs, and have kept her safe and well. They are responsive and do their best to accomodate additional requests, place phone calls through to my mother etc. It's not an easy job, but they make it seem easier than most. My thanks go to the staff and management for their past and ongoing support.
Thank you for taking time to submit your comments, Coombe dingle staff will continue doing their level best to ensure that everyone here in our care are treated with respect and dignity. All our staff would be very delighted with your comments. Thank You from us all.
From my weekly visits, I am extremely happy with the care and attention my mum receives at Coombe Dingle. My main aim is that she is kept safe and comfortable and as happy as possible. I'm always welcomed by the staff even if I turn up, or call up unannounced. I feel mum is cared for by genuinely caring and professional staff. The patience of the staff is totally admirable. I'm afraid I couldn't look after mum by myself. She is a great mum, but with Alzheimer's she now needs proper 24 hour professional care to keep her safe and happy. I love the fact that I can visit the home at any time and can still take mum out to the park for ice cream. The staff treat all the residents with the same dignity and kindness as you would ever hope for a loved member of your family. The medical care appears to be excellent with proper procedures put in place (for eg; obtaining my permission for flu jab for mum before inoculation; always informing me if she has had a fall).Even the owners know mum well!
Thank you so much for submitting your comments, we are delighted to be a part of your mums care. We are all very fond of mum as I personally enjoy talking to her most days. We will continue to do whatever we can for mum and make her happy and comfortable.
We were extremely happy with the care given by all the staff at Coombe Dingle to our father during the last week of his life. He had been in hospital for several weeks during which time his dementia became severe and challenging, and he only spent one week at Coombe Dingle but he was treated with great compassion and dignity and we felt the staff really cared about him. From our initial enquiry we were made to feel very welcome, and the atmosphere was always happy when we visited. We were kept well informed, particularly when our father became very unwell and really appreciated the kindness and concern shown to us in the saddest of circumstances. We would like to thank the manager and the other staff for the outstanding care they gave to our father, and have no hesitation in recommending this nursing home.
Firstly, our deepest condolences on the loss of your father. Whilst, our acquittance was short we are very glad to receive your feed back. Our staff and management will feel appreciated for care that we were able to give to your father and be a very small part of the family. We wish you all the very best and thank you.
My cousin was admitted in July 2024, we met the manager and were given a tour before he was admitted. We were impressed by the friendly smiling faces of all concerned. We were always greeted with a smile on every visit. I cannot fault the care and attention that my cousin received over the last year or so. I was unable to be with him when he passed but a nurse stayed with him so that he wasn't alone. I have nothing but admiration for every member of staff who are always cheerful and professional.
Thank you for taking time to make comments on your experience with us. We are delighted that you had a very positive experience with us, we will continue to stride to improve and do our best to care for all our service users.
During her stay the food looked perfectly appropriate, mum was clean and tidy and well cared for, with an abundance of attentive staff - compare and contrast to the NHS which just left her in a bed with zero attention while nurses spent all their time in the station or on computers.
I was happy with the care mum received and recommend Coombe Dingle.
We will share your comments with our staff who would take a great pride with your positive feedback. It is our privilege to be involved in your mum's care when she needed the most. Once again thank you for taking your valuable time to review Coombe Dingle and our services.
Based on our experience, the care provided at this nursing home did not meet the standards we had hoped for. My relative experienced several challenges, including difficulties maintaining her weight and a lack of sufficient mental stimulation. The cleanliness of her living space and the handling of her personal belongings also fell short of expectations. Despite raising concerns about her comfort and mobility needs, these were not always addressed in a way that felt attentive or effective. Overall, I cannot recommend this facility for those seeking a high standard of care for their loved ones.
We are sorry to hear that you feel your experience with us has been negative. Caring for your loved one has been a privilege, and we appreciate the trust you placed in us over the past six years. We understand the unique challenges that come with Dementia, and we strive to adapt our care to meet...
My sister was a Resident at Coombe Dingle, and was very happy there even though it was for a short time. The manager and staff could not do enough for her and looked after her very well. They also made relatives very welcome and kept you up to date with my sister's care. I would recommend the home to anyone looking for one.
Thank you for your kind words, we take a great comfort from your comments. We work as a team and ensure that all our service users benefit from continuity.
meet his needs. I feel he is treated with care and compassion and that his individual needs and preferences have been taken into account by actions such as ensuring that he is able to listen to music that he enjoys. I feel I have been kept informed and updated with any changes made.
Thank you so much, your care has made such a difference.
Thank you for submitting your review, our team will take great pride in reading your comments. We are delighted that we contributed to looking after your husband when he needed us the most. It's not easy for anyone to allow us in their private life but it was our privilege that you chose our service and had the confidence to leave your husband in our care.
The home has been very welcoming throughout, especially as they had to deal with the additional complications Covid-19 threw at them during this period. I always knew my Mum was being well cared for, which was a great relief, and it is a testament to the good care she received that she lived for as long as she did.
Thank you for all you have done.
Please accept our apologies for the late response to your review for us, having read it now we couldn't agree more with you when we had Covid-19 spread in the house like wildfire. It was a very challenging time for our service but we managed to minimise the impact by getting on the vaccination...
My husband resided here for two years until his death in March. The care he received was excellent. I was always made welcome and could see he was being looked after especially when he became less mobile and was confined to bed.
What a wonderful caring home for my father-in-law. Our only wish is that we found them sooner. The staff is so happy in their work and it shows. The home manager is a great leader with such compassion and kind words. Would highly recommend it.
Thank you, the manager has always led from the front. She instills the same values in her staff and it is showing in their commitment to care. Thank you for sharing your experience, we can always learn from it.
He was taken from a private nursing home to Coombe Dingle, Caterham in February 2024 with advanced stages of Alzheimer's Disease.
From February until his death on the 27th of May, he has been cared for with great sensitivity, compassion, and expertise by the staff at Coombe Dingle. We have been most impressed by their manner and warmth. There was always a smile on our arrival to visit my husband, (which was every other day) and an update on his health.
It was not always easy for the staff in their personal care routine, owing to the need for the larger area within to operate and I hope, in time, this could be improved upon. They coped admirably though.
This care home is most efficiently run by the manager and her staff. Good relationships all around are clearly visible and I have no hesitation to recommend Coombe Dingle to any prospective relative seeking a welcome home for their loved ones, who are nearing the end of their lives.
Thank you for a wonderful and supportive review of our service. Whilst our acquaintance was very brief, we are delighted that you had a very positive experience with us.
My mum needed end-of-life care and after looking at other nursing homes in our area, my sister and I decided that Coombe Dingle would be perfect. The house has a very nostalgic feel to it. The decor and some of the equipment took us back to childhood, but everything worked perfectly and we knew that our mum would have loved it too. But What made our decision so easy was the manager and her staff. They just showed compassion and kindness, which we felt straight away. The interaction between them all wasn’t forced or for show, you could clearly see This is how they worked. Our mum was quickly transferred from hospital to the home and against all odds, she was there for a week before she passed. We visited her throughout the day at any time, and they always welcomed us. My mum was always comfortable and given the dignity she deserved. We will be forever grateful to this lovely home and the amazing staff for being so kind at such a sad time. Thank you, Coombe Dingle.
Would not hesitate to recommend this loving and professional care home. My mum was looked after with dignity and warmth by fantastic staff. She had a very nice room which she enjoyed being in. Everyone from the manager to the handyman went out of their way to look after all the guests. They provide fun and companionship as well as great meals. I was concerned about putting mum into a home but should not have worried. Coombe Dingle gave mum better care than I could have provided. Special thanks to mum's activities coordinator. I feel so glad that mum had a very special time there with very special staff. Every one of them ..... thank you so very much.
Thank You for your a very positive feedback, this means a lot to us as our team will find encouragement from your comments. It is not easy to make choices when you are looking to place your family member into a care home but we are delighted that you found us and your mum was being looked after as per your expectations.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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