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Care Home Owned by The Maple Group in Merseyside

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Maple Group in Merseyside

Only the locations & reviews in Merseyside for The Maple Group are showing below.

View the details of all 2 locations (with 76 reviews) owned by The Maple Group

The Maple Group Locations in Merseyside (1)

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1 Care Home owned by The Maple Group in Merseyside
Grovewood Residential Home

13 Woodland Road, Dacre Hill, Wirral, Birkenhead CH42 4NT 

9.7 41 reviews
"Dear Sonia & All the Team, We want to say a heartfelt thank you for the wonderful care you gave our lovely Mum. At first, we were…"   Read all 41 reviews
Location Type Care Home

Nestling in the heart of Wirral, this family-run and award-winning care home offers affordable, quality care. The friendly, caring team ensure person-centred care with residents encouraged to lead an enriched life, supported by the home's engaging social… Read more about Grovewood Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • 32 Rooms

The Maple Group Reviews in Merseyside (41)

9.4

The Maple Group has a Group Review Score of 9.4 (9.393) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Maple Group must have a Review Score.

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Review of

Grovewood Residential Home

from Kevin W (Relative of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dear Sonia & All the Team,
We want to say a heartfelt thank you for the wonderful care you gave our lovely Mum.
At first, we were hesitant about Mum moving into a home, but we needn't have worried-she settled in straight away thanks to the warmth and kindness of the Grovewood team. She became more
active, and even more adventurous with her food, which was so lovely to see.
What began as just a short period of respite turned into something far more difficult when Mum became ill. The end-of-life care you provided was beyond anything we could have hoped for.
You didn't just look after Mum-you cared for us and all of her visitors too. We know it was busy with so many people coming and going to say their goodbyes, but throughout it all you showed such patience and compassion.
We will be forever grateful to you all.
Thank you, from the bottom of our hearts.
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Review of

Grovewood Residential Home

from B M (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homely, friendly, great car & caring staff.
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Review of

Grovewood Residential Home

from D B (Niece of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care and attention my uncle receives. They go above and beyond and it is a very happy place. Staff and management are wonderful, nothing is too much.
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Review of

Grovewood Residential Home

from John O (Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff very friendly food great made to feel welcome nice rooms good temp in rooms, overall nice place.
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Review of

Grovewood Residential Home

from L H (Daughter of Resident) published on 18 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has lived at Grovewood since 2022 and is cared for excellently by all the staff. The staff always contact me if any concerns arise or Dad needs something. They always go above and beyond at Grovewood and I would highly recommend Grovewood to anyone. The manager is always available if I need to
discuss anything with her and she ensures that all my dad's needs are met. Thank you Grovewood. Keep doing what you all do as you are all fantastic!
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Review of

Grovewood Residential Home

from Amanda B (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Grovewood in May 2024 and was very anxious, the staff reassured Mum and they go above and beyond to ensure she is safe and cared for. Grovewood is a lovely caring home and management are always approachable as well as the staff. Nothing is too much and it has put my mind at rest knowing
Mum is well cared for and her needs are being met. I would recommend Grovewood to anyone. Well done all at Grovewood.
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Review of

Grovewood Residential Home

from P R (Brother of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very friendly and welcoming place. The staff are very caring and my sister has settled in well and is happy there.
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Review of

Grovewood Residential Home

from L S (Father of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Because of his current physical disability, my son is unable to continue to live in his flat and is in need of care. Although he is much younger than the remainder of the residents, I have been relieved that he is receiving the care he needs, has a private room and has caring and good-humoured attention.
His regular visits to hospital for treatment are properly organised as is his medication. Given his current medical condition, the respite care he is receiving is very much appreciated.
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Review of

Grovewood Residential Home

from L H (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been at Grovewood for 22 months, the staff are great and provide excellent care and service. He is always happy, content, and smartly dressed. I highly recommend Grovewood.
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Review of

Grovewood Residential Home

from M S (Mother of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being anxious about our 53-year-old son receiving respite care in a home full of elderly residents we were reassured and relieved to find the staff welcoming, cheerful and caring, treating him with respect, dignity and good humour. He is free to get up, go to bed and have his meals when he wants. We
have built up a good friendly relationship with all the carers on our visits.
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Review of

Grovewood Residential Home

from Ian C (Son of Resident) published on 16 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was looked after for just over three and a half years. The care staff were wonderful and were like a second family. Mum recently passed away peacefully in the home. Thank you everyone at Grovewood.
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Review of

Grovewood Residential Home

from A H (Granddaughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Entrusting the care of a loved one to a residential care home can be a challenging decision. However, from our first encounter with the staff at this remarkable care home, we knew our grandmother was in capable, compassionate hands. I am delighted to share my overwhelmingly positive experience and commend
the incredible staff and care provided during my grandmother's respite stay.
Upon our arrival, we were struck by the warmth and friendliness that radiated throughout the care home. The staff greeted us with genuine smiles, making us feel welcome and immediately at ease. Their professionalism and expertise in caring for the elderly were apparent and their dedication to providing the utmost quality of care was truly inspiring.
The residential care home itself was a picture of comfort and serenity. Impeccably clean and beautifully decorated, the inviting atmosphere was enhanced by thoughtful touches, such as cosy common areas, tranquil gardens and calming colours throughout.
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Review of

Grovewood Residential Home

from J H (Relative of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful to see how they cared for my relative on her birthday. Friendly staff and good Covid precautions. Thank you.
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Review of

Grovewood Residential Home

from C C (Granddaughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely friendly and Nanny looks like she is having a great time! Thank you.
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Review of

Grovewood Residential Home

from Anna C (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum looked clean, well and happy. Better than I have seen her for many years. Thank you.
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Review of

Grovewood Residential Home

from R C (Granddaughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and Nanny seems happy and healthy - thank you.
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Review of

Grovewood Residential Home

from Geraldine E (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been with you just under four weeks, she looks so well and appears to be content and settled. Thank you.
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Review of

Grovewood Residential Home

from T O (Granddaughter of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff are lovely and so caring towards our nan/mum. They really do go above and beyond to ensure she is happy. Wouldn’t have wanted her to be anywhere else as she is safe here and content. She is cared for and always looked out for here and the staff think so highly of my nan.
Reply from Steven Moore, Marketiing at Grovewood Residential Home
Hi,
Thank you so much for the kind words. Glad your Mum/Nan is set and all happy at the home.
S
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Review of

Grovewood Residential Home

from K O (Daughter of Resident) published on 5 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grovewood Residential Home is a lovely care home, all staff have been so loving and caring towards our mum/nan we couldn't have asked for a better place for her. They have gone above and beyond to make sure she's safe and comfortable at all times. We would like to thank all staff for all they do x
Reply from Steven Moore, Marketiing at Grovewood Residential Home
Hi,
Thank you so much for the kind words, we are delighted your Mum/Nan is happy at the home. We will make sure the message is passed on to the team.
S
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Review of

Grovewood Residential Home

from Michael H (Son of Resident) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum first stayed at Grovewood for respite following an illness. Unfortunately, on her return home, she was unable to manage and we turned to Grovewood once again. She has been a resident for 9 months now and is very happy, despite the Covid restrictions. The care is exemplary; the home is spotlessly
clean and the care staff are genuinely caring. Some even moved in at the peak of Covid-19 in order to protect residents. Mum is very independent, and the care team are keen to help her retain this aspect of her life, however, they do their best to intervene when she starts to navigate stairs on her own or decides to rearrange her bedroom furniture. Mum can be a fussy eater, yet the staff are always happy to provide an alternative that she is happy with. She’s had the occasional fall and the home have contacted me within an hour to let me know and that everything is okay. I am routinely contacted by Grovewood when there are medical concerns. It’s a great care home and team.
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