Care Homes Owned by The Maple Group

I am a resident here and celebrated my 66th birthday today. I have had a thoroughly smashing day. The residents and staff are my close friends in any event but I felt really loved today. I was presented with a beautiful birthday cake slightly larger than my head and we all had music and singing and hugs. Thank you to all the people here who know they're special and thank you to all the ladies and gentlemen here who don't know. You're precious.

Thank you, from the bottom of our hearts.

The new manager has been excellent and has been so enthusiastic and keen to make changes which is reassuring for myself and the family. I feel I can approach the manager if I have any concerns and it will be addressed accordingly. I am happy for my sister to be at the Willows and the excellent care she receives a big thank your hard work

Homely, friendly, great car & caring staff.

I am so happy with the care and attention my uncle receives. They go above and beyond and it is a very happy place. Staff and management are wonderful, nothing is too much.

Great staff very friendly food great made to feel welcome nice rooms good temp in rooms, overall nice place.

We have family meetings at the end of each month where we can meet other friends and family and are kept up to date with all home news.

My dad has lived at Grovewood since 2022 and is cared for excellently by all the staff. The staff always contact me if any concerns arise or Dad needs something. They always go above and beyond at Grovewood and I would highly recommend Grovewood to anyone. The manager is always available if I need to discuss anything with her and she ensures that all my dad's needs are met. Thank you Grovewood. Keep doing what you all do as you are all fantastic!

Mum came to Grovewood in May 2024 and was very anxious, the staff reassured Mum and they go above and beyond to ensure she is safe and cared for. Grovewood is a lovely caring home and management are always approachable as well as the staff. Nothing is too much and it has put my mind at rest knowing Mum is well cared for and her needs are being met. I would recommend Grovewood to anyone. Well done all at Grovewood.

A very friendly and welcoming place. The staff are very caring and my sister has settled in well and is happy there.

My Nan has been at The Willows for nearly 5 years now and I’m very happy with her care there. The staff has always been attentive, kind, and caring with sincerity. Additionally, with me being the only member of my family taking care of things for my Nan and looking out for her best interests, I have found them all to be an immense support to myself as well. The current management team is fantastic and I really cannot fault them. My Nan’s level of dementia throughout her time has worsened, as is natural with this disease, and in no way due to the quality of care given. The team has always done the best for her during every single stage of her dementia. I highly recommend The Willows and the care team. I give my utmost thanks for everything that they do for my Nan, the other residents, and the relatives of residents.

Because of his current physical disability, my son is unable to continue to live in his flat and is in need of care. Although he is much younger than the remainder of the residents, I have been relieved that he is receiving the care he needs, has a private room and has caring and good-humoured attention. His regular visits to hospital for treatment are properly organised as is his medication. Given his current medical condition, the respite care he is receiving is very much appreciated.

My relative has been at Grovewood for 22 months, the staff are great and provide excellent care and service. He is always happy, content, and smartly dressed. I highly recommend Grovewood.

Being anxious about our 53-year-old son receiving respite care in a home full of elderly residents we were reassured and relieved to find the staff welcoming, cheerful and caring, treating him with respect, dignity and good humour. He is free to get up, go to bed and have his meals when he wants. We have built up a good friendly relationship with all the carers on our visits.

I would recommend The Willows to anyone looking for care for a loved one.

My mum was looked after for just over three and a half years. The care staff were wonderful and were like a second family. Mum recently passed away peacefully in the home. Thank you everyone at Grovewood.

Overall, pleased to see she is in a place like The Willows, being well cared for.

The residential care home itself was a picture of comfort and serenity. Impeccably clean and beautifully decorated, the inviting atmosphere was enhanced by thoughtful touches, such as cosy common areas, tranquil gardens and calming colours throughout.

My nan has been at The Willows for a couple of months now, she is extremely happy in this place. They have been nothing but nice and friendly to her, they care for her every need. Every time I come here she’s always singing their praises. Thank you to every staff member who looks after her.

Overall, I cannot recommend The Willows Care home highly enough! If you are looking for a safe, supportive, and truly caring environment for your loved one, this is the place to be. The staff are exceptional, the facilities are top-notch, and the sense of community is truly special. I feel incredibly grateful to have found such a wonderful place for my aunt to call home.