Care Home Owned by Place Farm House Residential Home Ltd in West Sussex
10
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for Place Farm House Residential Home Ltd are showing below.
Place Farm House Residential Home Ltd Locations in West Sussex (1)
The Shelley
10
105 reviews
54 Shelley Road, Worthing BN11 4BX
"When I arrived, I was as ill as I have ever been. Frankly, I did not know if I was going to make it at all. What pulled me through, apart…" Read all 105 reviews
Location Type Care Home
The Shelley is a 32-bed residential care home set in the residential area of Worthing, 10 minute walk to the seafront. The home has been running for 20 years and the team are proud to have established a reputation as providing the very best in care,… Read more about The Shelley
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- 32 Rooms
- from £1,300 / week
Place Farm House Residential Home Ltd Reviews in West Sussex (105)
10
Place Farm House Residential Home Ltd has a Group Review Score of 10 (9.972) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Place Farm House Residential Home Ltd must have a Review Score.
Review of
The Shelley
from R L (Respite Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I arrived, I was as ill as I have ever been. Frankly, I did not know if I was going to make it at all. What pulled me through, apart from the underred grace of a loving God, was the kindness of the people. This is a care home where they really do care. You can have all the material comforts, etc,
in the world, but without real care for people who really need it, the outer conditions would count for nothing. I guess St Paul would have understood. At first, I could not even make the end of the corridor. Now I can walk down the seafront with ease. It'll be hard to go, love the place.
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Review of
The Shelley
from J B (Resident) published on 2 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy here - everyone is kind and helpful. I have been here nearly a year and am happy to continue.
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Review of
The Shelley
from M S (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So kind and caring in every detail so patient and understanding in every need for the residents. The Shelley has wonderful staff who not only look after the residents but also siblings/visitors and are so compassionate. Thank you
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Review of
The Shelley
from Joelle L (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley is a truly exceptional home. My mother said she never wanted to 'end up' in a care home but due to circumstances there was no choice for the last 2 years of her life and despite her reticence she told me many times how lucky she was to be there, how safe and cared for she felt and how wonderful
all the staff were. It felt like she was in her own home with every single member of staff going above and beyond and genuinely caring for the residents as well as getting to know and supporting the wider family. The staff team remained consistent over the 2 years which says something for the management and all the staff seemed to love working there and really wanted the best for the residents- lovely personal touches and nothing was too much trouble . The rooms are also spacious and bright and my mother had one opening onto the garden which she loved to look onto as she became less mobile. We also felt lucky to have found the Shelley- thank you so much to everyone there.
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Review of
The Shelley
from N F (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sisters and I could not have wished for a better home for our mother than The Shelley.Their warm and compassionate care for her, especially over these last few months when everything became very challenging for her, was commendable and certainly served add significantly to her quality of life.
Truly
Truly
a home from home for our mother.
Thank you to all the team at The Shelley.
Thank you to all the team at The Shelley.
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Review of
The Shelley
from P B (Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My room is lovely.
Good food.
Staff are first class.
Made friends.
Home is clean and tidy.
Activities are good.
Good food.
Staff are first class.
Made friends.
Home is clean and tidy.
Activities are good.
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Review of
The Shelley
from M A (Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are excellent. Food very good, living here is very comfortable.
I have always, someone to talk to.
I have always, someone to talk to.
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Review of
The Shelley
from V H (Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm extremely happy here. The food is excellent. I am extremely well cared for. I can fully recommend The Shelley.
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Review of
The Shelley
from M B (Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley is clean and tidy.
The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.
The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.
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Review of
The Shelley
from J G (Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy to say I would be happy to recommend The Shelley. The staff are hard-working.
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Review of
The Shelley
from P L (Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a recent hip operation, I moved to The Shelley for rehab. I have enjoyed 3-4 weeks of excellent care and amenities from the staff and all concerned. I thoroughly recommend it.
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Review of
The Shelley
from P S (Respite Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The management is of the highest quality. The staff is worth their weight in gold understanding, considerate, helpful, loving and caring. Very pleasant staff at the Shelly. I am very grateful.
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Review of
The Shelley
from P S (Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very comfortable, excellent food, well run by management. I'd highly recommend The Shelley for good care.
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Review of
The Shelley
from Ken M (Respite Resident) assisted by family/friend published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wonderful home with excellent care staff and wonderful food. I really enjoyed my stay here, it was a warm and welcoming atmosphere. Would love to stay here again.
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Review of
The Shelley
from Marigold B (Respite Resident) published on 9 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've loved my ten day stay at The Shelley. Staff and residents made it so nothing was any trouble, even when I thought I might be a nuisance, I was made to feel like one of the family - close and soon loved. One day, I hope with all my heart to return for another stay or longer. Thank you all for everything.
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Review of
The Shelley
from Alison T (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has lived at The Shelley since 2020, during the Covid pandemic. She considers The Shelley to be her home and is very fond of the staff and is full of praise for her care. She has taken full advantage of the excellent range of activities until recently. She loves the food and has a very comfortable
room. Everything is clean and comfortable. Staff do their utmost to cater for her needs and are ensuring that she is made as comfortable as possible as she is moving to the end of her life.
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Review of
The Shelley
from Peter F (Son of Resident) published on 17 December 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent experience. My mother was very happy and well cared for during her stay, and enjoyed telling all her friends about her 'holiday'. She enjoyed the other residents' company and the activities, as well as the choice of food. She wants to return.
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Review of
The Shelley
from Sheila W (Respite Resident) assisted by family/friend published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff and service were excellent, as were the facilities. Lovely stay, I would come again.
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Review of
The Shelley
from Sarah H (Daughter-in-law of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our family's experience of The Shelley is nothing but positive. The ground floor room was really nice with a garden to sit out in. The decor of the home gives off a homely but boutique hotel feel. All the staff are friendly and professional, we dealt mainly with the assistant manager who was so kind,
understanding and really made a difference to the health and well-being of my mother-in-law. The food and freshly made cakes are amazing. I have nothing but praise for the staff team at the Shelley.
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Review of
The Shelley
from Jeffery B (Respite Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kind, helpful and friendly service from the entire staff.
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Awards / Recognitions (4)
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