Care Home Owned by Place Farm House Residential Home Ltd in West Sussex
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for Place Farm House Residential Home Ltd are showing below.
Place Farm House Residential Home Ltd Locations in West Sussex (1)
The Shelley
9.9
113 reviews
54 Shelley Road, Worthing BN11 4BX
"I visited a resident in the home, my initial impression was that the home was stunning in its style and cleanliness, it looked like a 5…" Read all 113 reviews
Location Type Care Home
The Shelley is a 32-bed residential care home set in the residential area of Worthing, 10 minute walk to the seafront. The home has been running for 20 years and the team are proud to have established a reputation as providing the very best in care,… Read more about The Shelley
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- 32 Rooms
- from £1,300 / week
Place Farm House Residential Home Ltd Reviews in West Sussex (113)
9.9
Place Farm House Residential Home Ltd has a Group Review Score of 9.9 (9.924) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Place Farm House Residential Home Ltd must have a Review Score.
Review of
The Shelley
from Patricia D (Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers excellent. Shelley very very comfortable. Food excellent actactives are enjoyable. Going home from a long respite, I want to take the chef's with me. Felt safe.
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Review of
The Shelley
from Pauline R (Friend of Resident) published on 21 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited a resident in the home, my initial impression was that the home was stunning in its style and cleanliness, it looked like a 5 star hotel. There were plenty of helpful and friendly staff and all the residents were engaged in a dance session, it was lovely to see everyone happy and so engaged.
I was soon offered refreshments by the staff, which were all homemade and tasted lovely together with a freshly ground coffee. The atmosphere was extremely relaxed. I have visited many care homes in the past, and can honestly say I have never seen such a beautiful, well run home, it was refreshing and restored my faith in care homes.My friend is thriving and always speaks highly of the home and all the staff
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Review of
The Shelley
from Pat J (Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley is warm and welcoming. I stayed for a week after surgery and was very impressed. The staff are lovely, happy and friendly and the food is excellent. Nothing was too much trouble. Would certainly be happy to return.
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Review of
The Shelley
from Wendy B (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley has the most caring staff who all go above and beyond their daily duties. All get to know the residents personally and their families and make them feel at home and valued. I can't praise them highly enough. Both my parents have enjoyed living there and all their changing needs have been
met with kindness and understanding. The home itself is very comfortable, incredibly clean and very tastefully decorated and is like a boutique hotel. The residents are offered activities twice a day from excellent staff who plan everything to be interesting to the age group and each individual. Two chefs provide nutritious and very tasty food daily. I definitely recommend The Shelley.
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Review of
The Shelley
from Pat S (Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have lived at The Shelley for several years and I am very happy. The staff are so caring, the home clean and feels like home.
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Review of
The Shelley
from J S (Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The warmth and friendliness of staff and I love my accommodation. I am happy to spend the rest of my life here.
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Review of
The Shelley
from Marlie W (Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley is a warm hearted and friendly to all. I enjoy the food, and have a choice. I enjoy most activities, especially cross words and quizzes, etc.
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Review of
The Shelley
from Monica R (Daughter-in-law of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley provided the best care for mum who was a little apprehensive before coming. However, she has had a wonderful time and actually is feeling quite emotional about leaving. She said they had a wonderful chef, and the staff were very attentive, even knowing when she woke during the night and
giving her a cup of tea.
She very much enjoyed joining in with the various activities and hopes to visit again.
She very much enjoyed joining in with the various activities and hopes to visit again.
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Review of
The Shelley
from R L (Respite Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I arrived, I was as ill as I have ever been. Frankly, I did not know if I was going to make it at all. What pulled me through, apart from the underred grace of a loving God, was the kindness of the people. This is a care home where they really do care. You can have all the material comforts, etc,
in the world, but without real care for people who really need it, the outer conditions would count for nothing. I guess St Paul would have understood. At first, I could not even make the end of the corridor. Now I can walk down the seafront with ease. It'll be hard to go, love the place.
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Review of
The Shelley
from J B (Resident) published on 2 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy here - everyone is kind and helpful. I have been here nearly a year and am happy to continue.
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Review of
The Shelley
from M S (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So kind and caring in every detail so patient and understanding in every need for the residents. The Shelley has wonderful staff who not only look after the residents but also siblings/visitors and are so compassionate. Thank you
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Review of
The Shelley
from Joelle L (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley is a truly exceptional home. My mother said she never wanted to 'end up' in a care home but due to circumstances there was no choice for the last 2 years of her life and despite her reticence she told me many times how lucky she was to be there, how safe and cared for she felt and how wonderful
all the staff were. It felt like she was in her own home with every single member of staff going above and beyond and genuinely caring for the residents as well as getting to know and supporting the wider family. The staff team remained consistent over the 2 years which says something for the management and all the staff seemed to love working there and really wanted the best for the residents- lovely personal touches and nothing was too much trouble . The rooms are also spacious and bright and my mother had one opening onto the garden which she loved to look onto as she became less mobile. We also felt lucky to have found the Shelley- thank you so much to everyone there.
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Review of
The Shelley
from N F (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sisters and I could not have wished for a better home for our mother than The Shelley.Their warm and compassionate care for her, especially over these last few months when everything became very challenging for her, was commendable and certainly served add significantly to her quality of life.
Truly
Truly
a home from home for our mother.
Thank you to all the team at The Shelley.
Thank you to all the team at The Shelley.
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Review of
The Shelley
from P B (Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My room is lovely.
Good food.
Staff are first class.
Made friends.
Home is clean and tidy.
Activities are good.
Good food.
Staff are first class.
Made friends.
Home is clean and tidy.
Activities are good.
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Review of
The Shelley
from M A (Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are excellent. Food very good, living here is very comfortable.
I have always, someone to talk to.
I have always, someone to talk to.
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Review of
The Shelley
from V H (Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm extremely happy here. The food is excellent. I am extremely well cared for. I can fully recommend The Shelley.
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Review of
The Shelley
from M B (Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Shelley is clean and tidy.
The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.
The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.
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Review of
The Shelley
from J G (Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy to say I would be happy to recommend The Shelley. The staff are hard-working.
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Review of
The Shelley
from P L (Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a recent hip operation, I moved to The Shelley for rehab. I have enjoyed 3-4 weeks of excellent care and amenities from the staff and all concerned. I thoroughly recommend it.
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Review of
The Shelley
from P S (Respite Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The management is of the highest quality. The staff is worth their weight in gold understanding, considerate, helpful, loving and caring. Very pleasant staff at the Shelly. I am very grateful.
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Awards / Recognitions (4)
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