Care Homes Owned by Trusted Hands Care Group in West Midlands

Mereside is a lovely place. It is clean, the staff are caring and really take care of their residents. There is always an activity going on and the residents needs are always taken care of.

My sister has been taken in by the best carers there can be. They look after her really well. Caring for her needs at all times. They are a friendly, family people. I have searched other homes before, but none measure up to Mereside. The managers and all staff are excellent, I was unsure about leaving my sister in a care home, but I am now so pleased I have found this one.

The team at Mereside are fantastic, amazing people who look after my brother exceptionally well. I always feel very confident that they have my brothers interests and well fare at the heart of everything they do.

I rate Mereside as 5 star.

Mereside is well run, clean, tidy and well decorated.

I visit my auntie at mereside care home regularly. All the staff, residents and management are very welcoming and kind. The home is nice and clean. I come often to have lunch with my auntie. The food is delicious and nothing is ever to much from the staff and management.

The care my daughter receives at Mereside is excellent, I have no concerns. My daughter has been at Mereside for many years, it is her home, she is very happy. The staff and management go above and beyond.

Mereside is fundamental to my sisters' wellbeing, and they have been so supportive over the years.

My Uncle is a resident at Mereside and I honestly could not speak more highly of the team - the Management Team and Carers are all amazing. I truly could not wish for a better home for my Uncle. The care my Uncle receives is exceptional and he is so supported by all the Team at Mereside. The Carers provide the highest standard of care to my Uncle and all the residents at Mereside. The Management Team and Carers work incredibly hard to ensure all residents live in a happy and loved home. Mereside is always immaculate and the food available to residents is outstanding. The team are truly remarkable.

My daughter has beening living at Mereside Care Home since 2014. She classes this as her home. It is a lovely and homely environment nothing is ever to much from management or the care staff. I know my daughter is well looked after. It is like one big family which is lovely and reassuring for me. There is no negative comments only positive!!

Staff make you welcome, help in ways. Happy with all.

The health and wellbeing of my son is much improved and is much happier in himself.

My son has been with Grazebrook Homes for many years in care there. The standards have always been high, but since he moved into another part of Adshead around 12-months ago, the standards have moved again to that of "excellent". The team are first-class, well trained and always friendly. Always able to meet management and/or owner with any concerns if they arise, rarely do. Most importantly, he is "very happy".

Whenever we have visited, the staff have been very polite and extremely helpful. They make us very comfortable. Our questions as answered properly. With covid-19, they have been very helpful. When it was possible, they made arrangements for a garden visit. We are always made welcome.

My brother has been at Grazebrook for 3-4 years now it has settled him down enormously. He obviously enjoys his time there which is a credit to the staff and management. He goes for walks in the park and an annual holiday to the seaside. My sister and myself used to visit regularly before COVID-19 hit. We hope to see our brother again for Christmas.

Living here is alright. There are different things to do every day. Plus having my own room helps me because I can have time to myself when needed.

I enjoy living here in supported living.

I highly recommend this care home to friends and family.

I like living at my care setting. They are really nice to me and really look after me.