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Care Home Owned by Walden Care in Surrey

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Walden Care in Surrey

Only the locations & reviews in Surrey for Walden Care are showing below.

View the details of all 2 locations (with 95 reviews) owned by Walden Care

Walden Care Locations in Surrey (1)

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Broome Park Nursing Home
Station Road, Betchworth RH3 7DF 
9.7 49 reviews
Broome Park Nursing Home, Betchworth, Surrey
"My 80 year old brother, who is profoundly deaf & autistic, has been a resident at Broome Park for 18 months. His care has been excellent, &…"   Read all 49 reviews
  • 56 Rooms
Location Type Care Home

Broome Park is established as a leading care provider in Surrey providing safe, caring, high quality care to all their residents.   They offer permanent or respite placements and provide nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Walden Care Reviews in Surrey (49)

9.5

Walden Care has a Group Review Score of 9.5 (9.493) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Walden Care must have a Review Score.

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Review of

Broome Park Nursing Home

from Gillian C (Sister of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 80 year old brother, who is profoundly deaf & autistic, has been a resident at Broome Park for 18 months. His care has been excellent, & there is a very caring atmosphere at Broome Park.
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Review of

Broome Park Nursing Home

from C W (Son of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful facility. The staff are incredibly attentive & dedicated from management thro senior nursing care aids & support workers including janitorial staff.
The place is always spotlessly clean
The staff answer all queries immediately & medication especially "as needed" kept to a minimum
in terms of any sedation. As an M.D myself I cant rate this place more highly
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for making the time to write this review. It means so much to all the staff working at Broome Park that their efforts are appreciated and noted.
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Review of

Broome Park Nursing Home

from R C (Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being here for a year I look back & discovered that I wasn't with it. Now I am I enjoy being at the home and realise the staff engage with people in their lifes. This home is very welcoming and endeavours to meet the needs of all the residents and allows me to get in touch with nature.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for making the time to write this review. The staff work hard and its wonderful to hear that their hard work is appreciated.
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Review of

Broome Park Nursing Home

from Mary K (Sister of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing could be better. Care wonderfull. Staff go out of there way plus. They lay on a lot of entertainment. Which is good for patients. There is always staff around to help & welcome you.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for this review. It means such a lot to the staff at Broome Park to know that their efforts are not going unnoticed.
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Review of

Broome Park Nursing Home

from Lynne S (Wife of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always a smile and welcome from the staff when we visit. Also plenty of staff about to ask any queries we may have.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for taking the time to write this review. It is always good for staff to hear that all their hard work and effort does not go unnoticed.
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Review of

Broome Park Nursing Home

from R A (Mother of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We, parents are very pleased that our daughter has been admitted at Broome Park Nursing Home for approximately over 2 years. She had passed two Birthday celebration here. With all staff's care and support, as well as the activities held by the activity team leader, has been fantastic in helping our
daughter both emotional physical support. Likewise, we as parents have received an understanding reassurance by the group of empathetic care staff. Wholly speaking, we like to express our appreciation for the total care and support by the whole team of the healthcare here. We are heartfelt happy with Broome Park Nursing Home.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for this review and acknowledgement of the wonderful work that our team do there. It means so much to get great feedback and I am thankful to you for taking the time to write this review.
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Review of

Broome Park Nursing Home

from Patricia L (Daughter-in-law of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Joan has always been cared for with great love and attention. She spent her final years at Broome Park happy and content. All the staff were always helpful with relatives visiting. Tina and her crew in the stable block work very hard to make sure all residents are looked after with their cleanliness
and entertainment. Beautiful surroundings give a peaceful ambience for living in. Always recommend Broom Park.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for your comments regarding Broome Park, in particular the Stables Cottage. It is good for staff to get such positive feedback and this will mean a lot to them. Thank you for taking the time to write this review. It really is much appreciated.
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Review of

Broome Park Nursing Home

from Anne C (Relative of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all always very kind, caring, considerate, gentle, professional. Staff interact well with residents. There are many happy smiles & jokes
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for your comments regarding Broome Park. It is wonderful to hear those comments about the staff and that Broome Park continues to offer a happy environment for our residents. Thank you for taking the time to make this review. It is much appreciated.
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Review of

Broome Park Nursing Home

from S P (Husband of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy in the home. Always looks smart & well cared for. A lovely friendly & relaxed atmosphere in all areas. Varied entertainment, Especially enjoy Tony (musicians) sessions & sing along.
Fireworks are an annual highlight! They alway include friends relatives in lunches & mark calender
occaisions. Very happy that I chose this care home.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for your comments regarding Broome Park. It is always good for the staff to have such positive feedback. Thank you for taking the time to write this review.
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Review of

Broome Park Nursing Home

from Phil P (Husband of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been here two and half years I have found the staff to be happy and cheerful, the care she receives is very good, they have taken good care of her and organise some good trips out including going to the beach
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Review of

Broome Park Nursing Home

from Tracie B (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had been in another care home for 18 months and was becoming difficult to care for . I went to see Broome Park and was thrilled that they had a space available, at 1st it was a little tricky as the staff had to navigate her mood swings ! The staff are so kind , patient , caring and honest . Mum
settled in after a few weeks and I couldn't be more grateful , I know she is safe and is a lot calmer now. Mum is very well cared for always looks clean , nicely dressed and content. Dementia is such a cruel disease and we as a family are so grateful to the staff here. There's lots of activities, singing , dancing if mum feels she wants to join in. Day trips and most importantly it's open 24 hrs so you can visit anytime. It always smells clean ! We can't thank Tina and her team enough. We as a family don't know what we would have done without Broome Park. Thank you all so much.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for your review. It is lovely to know that the staff's hard work, care and attention is not only appreciated, but makes a difference to people's lives. Thank you for spending the time to give this review.
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Review of

Broome Park Nursing Home

from Vivien B (Wife of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Towards the end of June my husband will have been a resident in the Main House of Broome Park for 9 years. During this time there have been many changes in staff coming, going and best of all a number of the leaving staff returning.


As a result of my health I have, unfortunately, gone from 5 times

a week visiting to zero but I have daily contact with my husband via a messaging app and can see how well he is cared for. The staff do a great job and I am very grateful to each and every one of them.


I am regularly updated on his well being and if there is anything untoward the staff will immediately contact me. I have regular Care review calls with the last one being only a few days ago


With many thanks. Please keep up the great work.

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Review of

Broome Park Nursing Home

from M H (Wife of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and our family are extremely grateful for the wonderful care given to my husband. When he was admitted to Broome Park he suffered with a brain tumour and coped bravely with the symptoms. Whenever I visited I observed the loving care and nursing administered to him and also to me and our families.
When he died, the night shift staff were sensitive and comforting to me. Thank you for your love and care at such a difficult time for us.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeSo many thanks for taking the time to leave a review at such a difficult time for your family. We are pleased we were able to provide comfort and solace for you all.
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Review of

Broome Park Nursing Home

from Ian C (Son of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very well looked after at Broome Park Nursing Home and always enjoyed her time here. Myself as a visitor have always been welcome and made my visits a happy time.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave us a review and we are pleased that you found us caring, friendly and welcoming.
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Review of

Broome Park Nursing Home

from Debbie C (Daughter of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has improved in health since being at Broome Park, she is very happy and the staff are lovely and look after her very well. We are so pleased with how mum's care is.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave us a review. We are delighted Mum is happy and feeling better under our care.
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Review of

Broome Park Nursing Home

from L T (Wife of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do not usually make recommendations for anything. The home is warm and comfortable. The patients are kept extremely safe.
The staff are friendly and very caring, alert to any issues.
There are varied activities and the patients are encouraged to join in.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you so much for making an exception and leaving us a review, we do appreciate your time in doing this. Safety, comfort and joy in life are our priorities and we are thrilled that this is reflected in your comments.
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Review of

Broome Park Nursing Home

from J J (Brother-in-law of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the time of our brother being cared for in your home, the care and ongoing requirements have been of the highest quality. Always helpful and very understanding in times when the visits are not good due to his condition. Care and cleanliness of him excellent, well done in such difficult situations.
We thank you for everything.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to share your feedback. We are delighted that your brother is settled and that you are all happy with the friendly and clean home environment.
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Review of

Broome Park Nursing Home

from Andy T (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find visiting my mum a wonderful experience. It is a great environment for her and the staff are excellent. I have no worries about where my Mum is and always leave with a smile.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThankyou so much for taking the time to leave us a review. It is wonderful that Mum is so happy here and that you enjoy your visits to our gorgeous Home.
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Review of

Broome Park Nursing Home

from Kevin N (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being cared for in a friendly, compassionate and caring manner. Everywhere is clean and looked after, as always the social activities are excellent which makes for a happy environment.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you for taking the time to leave us a review. It is wonderful to hear about the caring and compassionate attitude that our staff embrace and that all her needs are met to such a high standard
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Review of

Broome Park Nursing Home

from Anne D (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a first-class home, with very wonderful people, always there for you, nothing is too much trouble, and all needs are met. I hope I can find a place just like this one if needed.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave such a positive review. We are delighted that we were able to give Mum a happy, purposeful life during her time with us.
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