Care Home Owned by Walden Care in Surrey
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Surrey for Walden Care are showing below.
View the details of all 2 locations (with 92 reviews) owned by Walden Care
Walden Care Locations in Surrey (1)
Broome Park Nursing Home
9.7
47 reviews
Station Road, Betchworth RH3 7DF
"My husband is very happy in the home. Always looks smart & well cared for. A lovely friendly & relaxed atmosphere in all areas. Varied…" Read all 47 reviews
Location Type Care Home
Broome Park is established as a leading care provider in Surrey providing safe, caring, high quality care to all their residents. They offer permanent or respite placements and provide nursing care for clients with additional support with activities… Read more about Broome Park Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 56 Rooms
- from £1,100 / week
Walden Care Reviews in Surrey (47)
9.6
Walden Care has a Group Review Score of 9.6 (9.622) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Walden Care must have a Review Score.
Review of
Broome Park Nursing Home
from Lynne S (Wife of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
There is always a smile and welcome from the staff when we visit. Also plenty of staff about to ask any queries we may have.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for taking the time to write this review. It is always good for staff to hear that all their hard work and effort does not go unnoticed.
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Review of
Broome Park Nursing Home
from R A (Mother of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We, parents are very pleased that our daughter has been admitted at Broome Park Nursing Home for approximately over 2 years. She had passed two Birthday celebration here. With all staff's care and support, as well as the activities held by the activity team leader, has been fantastic in helping our
daughter both emotional physical support. Likewise, we as parents have received an understanding reassurance by the group of empathetic care staff. Wholly speaking, we like to express our appreciation for the total care and support by the whole team of the healthcare here. We are heartfelt happy with Broome Park Nursing Home.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for this review and acknowledgement of the wonderful work that our team do there. It means so much to get great feedback and I am thankful to you for taking the time to write this review.
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Review of
Broome Park Nursing Home
from Patricia L (Daughter-in-law of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Joan has always been cared for with great love and attention. She spent her final years at Broome Park happy and content. All the staff were always helpful with relatives visiting. Tina and her crew in the stable block work very hard to make sure all residents are looked after with their cleanliness
and entertainment. Beautiful surroundings give a peaceful ambience for living in. Always recommend Broom Park.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for your comments regarding Broome Park, in particular the Stables Cottage. It is good for staff to get such positive feedback and this will mean a lot to them. Thank you for taking the time to write this review. It really is much appreciated.
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Review of
Broome Park Nursing Home
from Anne C (Relative of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are all always very kind, caring, considerate, gentle, professional. Staff interact well with residents. There are many happy smiles & jokes
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you for your comments regarding Broome Park. It is wonderful to hear those comments about the staff and that Broome Park continues to offer a happy environment for our residents. Thank you for taking the time to make this review. It is much appreciated.
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Review of
Broome Park Nursing Home
from S P (Husband of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is very happy in the home. Always looks smart & well cared for. A lovely friendly & relaxed atmosphere in all areas. Varied entertainment, Especially enjoy Tony (musicians) sessions & sing along.
Fireworks are an annual highlight! They alway include friends relatives in lunches & mark calender
Fireworks are an annual highlight! They alway include friends relatives in lunches & mark calender
occaisions. Very happy that I chose this care home.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for your comments regarding Broome Park. It is always good for the staff to have such positive feedback. Thank you for taking the time to write this review.
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Review of
Broome Park Nursing Home
from Phil P (Husband of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been here two and half years I have found the staff to be happy and cheerful, the care she receives is very good, they have taken good care of her and organise some good trips out including going to the beach
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Review of
Broome Park Nursing Home
from Tracie B (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum had been in another care home for 18 months and was becoming difficult to care for . I went to see Broome Park and was thrilled that they had a space available, at 1st it was a little tricky as the staff had to navigate her mood swings ! The staff are so kind , patient , caring and honest . Mum
settled in after a few weeks and I couldn't be more grateful , I know she is safe and is a lot calmer now. Mum is very well cared for always looks clean , nicely dressed and content. Dementia is such a cruel disease and we as a family are so grateful to the staff here. There's lots of activities, singing , dancing if mum feels she wants to join in. Day trips and most importantly it's open 24 hrs so you can visit anytime. It always smells clean ! We can't thank Tina and her team enough. We as a family don't know what we would have done without Broome Park. Thank you all so much.
Reply from Karen Howell, Senior General Manager at Broome Park Nursing HomeThank you so much for your review. It is lovely to know that the staff's hard work, care and attention is not only appreciated, but makes a difference to people's lives. Thank you for spending the time to give this review.
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Review of
Broome Park Nursing Home
from Vivien B (Wife of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Towards the end of June my husband will have been a resident in the Main House of Broome Park for 9 years. During this time there have been many changes in staff coming, going and best of all a number of the leaving staff returning.
As a result of my health I have, unfortunately, gone from 5 times
a week visiting to zero but I have daily contact with my husband via a messaging app and can see how well he is cared for. The staff do a great job and I am very grateful to each and every one of them.
I am regularly updated on his well being and if there is anything untoward the staff will immediately contact me. I have regular Care review calls with the last one being only a few days ago
With many thanks. Please keep up the great work.
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Review of
Broome Park Nursing Home
from M H (Wife of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Myself and our family are extremely grateful for the wonderful care given to my husband. When he was admitted to Broome Park he suffered with a brain tumour and coped bravely with the symptoms. Whenever I visited I observed the loving care and nursing administered to him and also to me and our families.
When he died, the night shift staff were sensitive and comforting to me. Thank you for your love and care at such a difficult time for us.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeSo many thanks for taking the time to leave a review at such a difficult time for your family. We are pleased we were able to provide comfort and solace for you all.
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Review of
Broome Park Nursing Home
from Ian C (Son of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was very well looked after at Broome Park Nursing Home and always enjoyed her time here. Myself as a visitor have always been welcome and made my visits a happy time.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave us a review and we are pleased that you found us caring, friendly and welcoming.
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Review of
Broome Park Nursing Home
from Debbie C (Daughter of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has improved in health since being at Broome Park, she is very happy and the staff are lovely and look after her very well. We are so pleased with how mum's care is.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave us a review. We are delighted Mum is happy and feeling better under our care.
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Review of
Broome Park Nursing Home
from Gillian C (Sister of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother, who is profoundly deaf and autistic, had to move from his previous care home where he had been for twenty-one months, very traumatic for an autistic patient but Broome Park Nursing Home have handled the transition brilliantly. He has settled very quickly and within five days, was telling
me how much better Broome Park was than his previous home.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you for taking the time to leave a review. Caring for our residents as individuals with unique needs to make them feel safe and loved is an area we pride ourselves on. I am very happy that your brother has settled so well.
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Review of
Broome Park Nursing Home
from L T (Wife of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I do not usually make recommendations for anything. The home is warm and comfortable. The patients are kept extremely safe.
The staff are friendly and very caring, alert to any issues.
There are varied activities and the patients are encouraged to join in.
The staff are friendly and very caring, alert to any issues.
There are varied activities and the patients are encouraged to join in.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you so much for making an exception and leaving us a review, we do appreciate your time in doing this. Safety, comfort and joy in life are our priorities and we are thrilled that this is reflected in your comments.
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Review of
Broome Park Nursing Home
from J J (Brother-in-law of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since the time of our brother being cared for in your home, the care and ongoing requirements have been of the highest quality. Always helpful and very understanding in times when the visits are not good due to his condition. Care and cleanliness of him excellent, well done in such difficult situations.
We thank you for everything.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to share your feedback. We are delighted that your brother is settled and that you are all happy with the friendly and clean home environment.
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Review of
Broome Park Nursing Home
from Andy T (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find visiting my mum a wonderful experience. It is a great environment for her and the staff are excellent. I have no worries about where my Mum is and always leave with a smile.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThankyou so much for taking the time to leave us a review. It is wonderful that Mum is so happy here and that you enjoy your visits to our gorgeous Home.
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Review of
Broome Park Nursing Home
from Kevin N (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is being cared for in a friendly, compassionate and caring manner. Everywhere is clean and looked after, as always the social activities are excellent which makes for a happy environment.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you for taking the time to leave us a review. It is wonderful to hear about the caring and compassionate attitude that our staff embrace and that all her needs are met to such a high standard
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Review of
Broome Park Nursing Home
from Anne D (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a first-class home, with very wonderful people, always there for you, nothing is too much trouble, and all needs are met. I hope I can find a place just like this one if needed.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave such a positive review. We are delighted that we were able to give Mum a happy, purposeful life during her time with us.
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Review of
Broome Park Nursing Home
from D J (Wife of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very helpful people. Very friendly staff.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you so much for taking the time to leave us a review. We are delighted that you are happy with our Home.
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Review of
Broome Park Nursing Home
from Diana C (Friend of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been to visit my friend on several occasions and have been very impressed with the cleanliness of the home. Also, I am overwhelmed by the staff. They are all so caring and go out of their way to help the residents.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeMany thanks for taking the time to leave us a review. We are delighted that you are so pleased with the care given by our amazing team.
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Review of
Broome Park Nursing Home
from B C (Friend of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited Broome Park Nursing Home for the first time about two months ago, and from the moment the front door opened, I got a very good feeling about it.
The space, the cleanliness, the decor and the pleasing smell around.
In the day room, I found my friend and all the other residents looking clean,
The space, the cleanliness, the decor and the pleasing smell around.
In the day room, I found my friend and all the other residents looking clean,
tidy and well looked after. The staff and the carers show love and respect for the residents and visitors too. I'm very pleased about everything I have seen so far.
Reply from Lynn Grafham, Regional Director at Broome Park Nursing HomeThank you so much for taking the time to leave a review. We are delighted you are so pleased with the care we deliver.
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