Care Home Owned by Walden Care in Kent

the family when we visited. They always seemed to know who we are and would often give a quick update on her welfare. I know that she was not always the easiest of people, but that made no difference, and she did appreciate and care for all of them. You only have to see the photo board or look on social media to see what a wonderful time the residents have. Every day, something was arranged, and many outings too. Holywell Park Care Home is second to none, and I can't thank them enough.

and she is treated with genuine dignity, patience and respect. There are daily engaging activities, nutritious and appetising food and even a tipple with the evening meal! Not to mention the beautiful setting.
I can't fault the place!

5 stars for this home set in the most beautiful surroundings.

with the utmost respect and compassion. Every day, every staff member took the time to engage with him; the time to get to know him, understand what made him smile and laugh and include him, and us, in so many activities that had previously not been possible for him to access. The activities team are encouraged to go above and beyond for their residents, keeping them entertained and enhancing daily life, whether it's visiting musicians, reminiscence afternoons, day trips, lunches out, animal visits or simply sharing a laugh and offering a listening ear. Knowing he was surrounded by such positive, caring people made a huge difference to his and our daily lives. As a family we are incredibly grateful for the warmth and genuine love they showed him and us.

activities schedule at Holywell is very comprehensive and varied with activities most days. Mum is wheelchair bound and being at Holywell means that she has been able to go out on trips with the other residents every month.
The home has an active Facebook page which is regularly updated with photos and videos. This feed regularly includes images of Mum getting involved in a whole range of activities and really enjoying herself.
Seeing Mum smiling in these images, confirms our view that we struck lucky when we found Holywell and took the decision to let Mum move there last August.

feel
so welcome and accommodating to help her settle in. From the cleaners to chefs to entertainment girls, the carers and the receptionist is absolutely lovely we couldn't ask for better place for our loved one to be. They go above and beyond, the atmosphere is lovely and the home cleanliness is 10/10. We are so grateful for this beautiful home and that our loved one is here.
The care that is give is amazing.
Just want to say that the entertainment girls are just amazing, they make everyone laugh and the care and fun they give everyone in there is just incredible. Well done to every single staff member at Holywell Park Care Home. Thank you.

she was not welcome to come back, so effectively making her homeless. She was very unhappy there and while some of the staff treated her kindly it was a very sad short experience.

staff genuinely care. They are not simply doing a job. They go over and above and I have seen staff come to summer events on their day off and still look after the residents. Not because they have been told to or asked to but because they do genuinely have an affection for the residents.
Everyone at the home from kitchen and cleaning staff, the carers, nurses, admin staff and maintenance are friendly and kind. Dad's room is always immaculately clean.
Being a relative of a person at Holywell is like gaining a whole new family. There really is a family feel. They celebrate every residents birthdays and do their utmost to make their day special with cakes and presents.
The activities staff are amazing. They have planned activities every day. All residents are encouraged to join and they include those who maybe cannot get out of bed. Activities range from arts, crafts, games, live entertainment, baking, themed days, any national celebrations (Halloween etc.) sports, garden parties, BBQs, nursery kids visiting, days out, pamper days for men and women, animal visits. The list goes on. They have a whole year of activities planned. They take the time to find out what each resident enjoys and try to incorporate that too. Dad has Alzheimer's and it took him some time to settle in but the staff were patient with him. He is now very settled and is extremely happy at Holywell. I get to see glimpses of Dad's mischievous side where he is cheeky to the staff and at times winds them up which they all take in good spirit. The decision to put Dad in a home has been made so much easier by everyone at Holywell and I can genuinely relax in the knowledge that Dad is well looked after, safe and happy.

professional, caring and understanding. They care for Mum and her family. We could not have gone through all the ups and downs of Mum's illness without them. Despite the many challenges, the staff face daily, they always remain calm and positive. We cannot thank them enough for the love and care they all give to our mum.

seeing all of you get up to via social media, well done.

to me.

taking part, something he would not have done before. My mind is at peace knowing he is well cared for, clean, tidy, well watered and fed (he loves the food). But most of all he is happy!

were unfailingly patient, sometimes under considerable pressure. With my limited knowledge of care homes, Holywell was in my opinion first rate.

love their jobs and the residents. Nothing is too much trouble. The home is a beautiful old house set in stunning grounds with lovely views, which I prefer. Mum has settled well, for which I am grateful as they can cater to all her future health/nursing care as needed. All the activities and outings are a bonus too and everyone is encouraged to participate. Keep up the good work. It is a 5-star hotel, in fact probably better than that.

worries about looking after my father.