Care Home Owned by Bramley Care in Wiltshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Wiltshire for Bramley Care are showing below.
View the details of all 3 locations (with 113 reviews) owned by Bramley Care
Bramley Care Locations in Wiltshire (1)
Bramley House
9.6
50 reviews
Castle Street, Mere, Warminster BA12 6JN
"The care and attention to detail in this friendly home is inspiring. They take immense care in getting to know the resident and the family…" Read all 50 reviews
Location Type Care Home
Bramley House provides luxury care in a beautiful environment. Bramley House is in the bustling village of Mere, just beneath the South Downs. Mere has a lively range of shops and pubs, as well as a tearoom and a post office. At Bramley House, all… Read more about Bramley House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 42 Rooms
- from £1,400 / week
Bramley Care Reviews in Wiltshire (50)
9.7
Bramley Care has a Group Review Score of 9.7 (9.718) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bramley Care must have a Review Score.
Review of
Bramley House
from C S (Wife of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and attention to detail in this friendly home is inspiring. They take immense care in getting to know the resident and the family and offer tremendous support to both, with great communication at all times.
The staff are not only, always on hand but are highly skilled in all emergency treatment
The staff are not only, always on hand but are highly skilled in all emergency treatment
should it be needed. I can say this as I had first hand knowledge of an incident where my husband was saved by quick and expert treatment from staff members.
I have had some experience with visiting a variety of Residential Homes and I have no hestitaion in recommending Bramley House as a friendly, caring and very efficiently run home.
Reply from Anna Dunford, Home Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from Richard H (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good staff in the care of my Mother, all very polite and friendly, they spend time talking and sometimes comforting her, also putting up with her mood swings and lack of memory. They encourage her to participate and assist her to visit the grounds and garden.
Reply from Anna Dunford, Home Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from Tim B (Son of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were put at our ease from the moment we arrived by Anna, the manager. With my father in a wheelchair, we were swiftly shown which rooms were available, chose one, and within ten minutes the new arrival was showered, assessed and given tea and cake.
This friendly efficiency had continued unabated
This friendly efficiency had continued unabated
for four days of respite care so far, with every detail tweaked, every niggle resolved. Bramley's energetic, no-trouble determination to "learn" my father, to listen to his needs, to offer him entertainment etc. has been extraordinary, and a great relief to the extended family. Obviously, my father doesn't like the food, but then he hasn't liked food since my mother died years ago.
Thoroughly to be recommended.
Thoroughly to be recommended.
Reply from Anna Dunford, Home Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from Alison S (Sister of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bramley House is well-run and management and carers are all competent and friendly. The house is exceptionally clean and tidy. All residents are continually spoken to and encouraged to react and participate. The atmosphere in the care home is light, friendly and positively caring. The home-cooked food
is well-balanced and suited individually to each resident. Family visitors are welcome to have drinks and food free of charge. All in all, the home is absolutely to be recommended.
Reply from Anna Dunford, Home Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from P S (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother moved into Bramley House recently and we have been delighted with the high level of care which she has received. We were allowed to decorate her bedroom with pictures and furniture to make it feel like home and the staff and managers have all been very warm in welcoming her. She requires
extra assistance with manoeuvring and dressing and the staff are highly trained in using the appropriate hoists. The food and activities have been great and generally there is a very friendly team spirit amongst the staff and managers. We feel very relieved with her move to Bramley House.
Reply from Anna Dunford, Home Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from M K (Wife of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband received a very warm welcome at Bramley House, he is receiving very good care and delicious food.
Bramley House is comfortable, it is warm, feels like home and very clean.
All the staff are warm, friendly and well trained and discreet.
I hope my husband will have a long stay at Bramley
Bramley House is comfortable, it is warm, feels like home and very clean.
All the staff are warm, friendly and well trained and discreet.
I hope my husband will have a long stay at Bramley
House
Reply from Kerry Johnston, Marketing Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from A T (Daughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been there for over 10 years. She has been looked after mostly but she had a bad fall unnecessarily, leaving a bad scar on her face. Recently I visited with my sister, her hair had not been washed and her shoes had holes in their soles. We were not alerted. The carpet in her room, which
is tiny (same price) is completely worn out and rucked so it is a trip hazard. I am not impressed by this home.
Reply from Sarah Wagner, Director at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from Catherine W (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't praise Bramley House enough in the care of my mum in her last few weeks of her life. The care they gave to my mum and myself was second to none. Thank you so much. The staff were forever on hand to give me the support when I needed it.
Reply from Kerry Johnston, Marketing Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from R M (Son-in-law of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Bramley House team looked after our mum for nearly two years after - aged 96 - she was no longer safe in her own home. She was very well treated and cared for with great compassion during this period, particularly in her final months. We are very grateful to them.
Reply from Kerry Johnston, Marketing Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from W E (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have no hesitation in recommending this home for either permanent or respite care. I have worked in many residential homes and Bramley House is worthy of high praise for all aspects of service!
Reply from Kerry Johnston, Marketing Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from M L (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so grateful to all the staff at Bramley House for their care, kindness, compassion and professionalism in looking after my father until he died. Without exception, they were respectful, gentle and calm in all their dealings with him and patient and courteous to the family. All his personal and
medical needs were met in a timely manner and we could not have wished for a more peaceful end. Thank you all.
Reply from Kerry Johnston, Marketing Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from Peter F (Husband of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am 86 and my wife is of the same age. She has dementia, I look after her and have taken advantage of 1 day per week care (9am-5pm) respite.
She is happy at Bramley House. She talks to everyone. The staff are second to none.
She is happy at Bramley House. She talks to everyone. The staff are second to none.
Reply from Paula Stone, Care Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from Pat I (Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found all the staff friendly, efficient, very professional, kind and welcoming. I arrived full of trepidation and shall leave full of gratitude and sad to miss my new friends. I would not hesitate to recommend Bramley.
Reply from James Chalk, Operations Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from P P (Son of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff always work really hard for the residents. They are kind and compassionate all the time.
Staff work hard to make life as happy and comfortable as possible for residents.
Staff work hard to make life as happy and comfortable as possible for residents.
Reply from Paula Stone, Care Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from K H (Daughter of Resident) published on 17 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has settled into life in a care home extremely well. The staff have been very sensitive to her quirky needs and in general, have a very flexible and personalised approach to caring for her. They have sensitively managed her occasional outbursts and always inform me of any incidents. She always enjoys
the activities (unless it's flower arranging!) and loves any trips.
Reply from Paula Stone, Care Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from G P (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care home, more like a country hotel. Staff in the majority are long-term. Food is cooked on-site and geared towards more elderly residents. Beautiful gardens, which residents are encouraged to use and help with planting etc. Also, good social activities geared towards events outside the home.
Highly recommend.
Reply from Paula Stone, Care Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from S T (Wife of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been in Bramley House since November 2020, is very happy and he likes all the staff. Also, he enjoys all the food and myself and family are always made welcome.
Reply from Paula Stone, Care Manager at Bramley House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from S T (Relative of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
There is a calm, caring and friendly atmosphere at Bramley House. The home is efficiently run with all the staff working as a cohesive team and an attitude that nothing is too much trouble. The team is unfailingly caring, supporting and compassionate to our family member, who is always addressed appropriately
and with respect. There is a focus on tailoring delivery to suit both their character and needs. Care is provided with warmth, humour and empathy. It has been a huge relief to know our family member is so well supported 24/7, is safe and is truly cared about by all the team. The staff are extremely welcoming to all our family, and the constant open communication is reassuring. The manager is hands-on, proactive and applicable. She shows great respect and empathy for residents. Put simply, Bramley House is highly recommended both for prospective residents and for the care and support, which is also extended to their family. We cannot thank the whole team enough.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from C L (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Went above and beyond, excellent.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Bramley House
from J A (Son of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care and attention throughout. Bramley House is outstanding in my opinion - delivering excellent care against the incredibly challenging Covid-19 backdrop.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramley Care to verify any information. View our terms and conditions. Bramley Care has a Platinum Service – more info.