Bramley House

Castle Street, Mere, Warminster BA12 6JN
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9.6 58 Reviews
  • Bramley House, Warminster
Bramley House provides luxury care in a beautiful environment. Bramley House is in the bustling village of Mere, just beneath the South Downs. Mere has a lively range of shops and pubs, as well as a tearoom and a post office.

At Bramley House, all residents have comfortable, beautifully styled bedrooms, a choice of light and airy living and dining rooms, and even a luxury hair salon. The large orangery and patio look out onto the beautiful, landscaped gardens, with a pond and pergolas. The well-maintained raised beds make it easy for residents to enjoy the plants, and for anyone wishing to be more energetic to do some gardening of their own. Even the chickens are friendly!

The team of dedicated care staff are fully trained to provide round-the-clock, quality care for all residents, and are experienced in helping any residents living with dementia.

The on-site kitchen team produces a variety of healthy home-cooked meals using fresh produce. They cater for a wide range of tastes and dietary requirements and snacks are always available. The energetic activities co-ordinators provide a busy schedule of engaging events and activities, so residents remain active and engaged.

Above all, at Bramley House, they treat residents with the respect and affection they deserve. From excellent home cooking to individually decorated private rooms... life is tailored to you. The Manager and her team pride themselves on the standard of care and support they offer to their residents, including those living with dementia. Bramley House provides a home with professional care for older people, including end of life care.
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Care Provided by Bramley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1650
  • Self-Funded Residential Dementia Care: £1400 – £1650
  • RESPITE Self-Funded Residential Care: £1400 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1650
The price(s) shown are provided by the care home. Contact Bramley House for full pricing details and T&Cs.

Contact Bramley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bramley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dawn Bialan (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at any time of the day.

Parking

  • Car Park available.

Bramley House Reviews (58)

9.6

Bramley House has a Review Score of 9.6 (9.617) out of 10, based on 19 reviews in the last 2 years.
Over all time Bramley House has 58 reviews.

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Review from L H (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum went for a rest bite and we were so impressed with the quality of care and the beautiful environment, we decided Mum would be happy to stay permanently. She has settled well and enjoys all that Bramley House offers.
The care staff and management are amazing people, who care so much about
all the residents. We 3 daughters feel our Mum is in the best care Home and glad we made this choice.
Reply from Dawn Bialan, Home Manager at Bramley HouseThank you so much for your kind and thoughtful words. It has been, and continues to be, our absolute pleasure and privilege to care for your mum.
It is honestly wonderful to see how happy she is and how well she has settled over the past few weeks. She has embraced life at Bramley House so beautifully, and your mum truly brings an abundance of joy with her, her presence is a delight to both staff and residents alike.
We are so pleased that you feel reassured by the care here, and I will be sure to share your lovely comments with the whole team. Feedback like this means a great deal to us and reinforces why we do what we do every day.
Thank you again for your trust and confidence in Bramley House. We are very grateful to be able to support your mum and your family.
Warmest regards, Dawn and all the team at Bramley House
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Review from John H (Son of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to my Mum's advanced illness, her stay at Bramley house was a very short one. However, I would like to thank the staff for their help and support at such short notice. Particular thanks goes to the lady who saw us on Easter Saturday when my wife and I just turned up out of the blue asking if they
could be of any help as my Mum's condition was worsening by the day. At that stage we literally didn't know which way to turn. Also a huge thank you for the help we got taking Mum from her house to the care home. Not only did this member of staff help with the move, but she comforted both my Mum and Dad at this difficult time (and me to be honest).
Reply from Dawn Bialan, Home Manager at Bramley HouseDear John,
Thank you so much for taking the time to share your kind words.
It was an absolute pleasure to be able to support you and your family during such a difficult and emotional time. Although your mum's stay with us was very short, it was a genuine privilege to care for her and to support you all when you needed it most. It is also a continued privilege to be providing care and support for your dad at this time, and to be there for him and your family.
I wanted to let you know that I have shared your message with Bygrace, who was able to support you on Easter Saturday, and with Dianne, our Deputy Manager, who assisted with bringing your mum from her home to Bramley House. I have also shared your message with the wider team, who were involved in caring for your mum during her time with us. Your comments really do make a huge difference to the team and mean more than you may realise.
On behalf of everyone at Bramley House, thank you again for your thoughtful message. Dawn
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Review from A H (Respite Resident) assisted by family/friend published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A thoroughly relaxing and caring experience with most likeable and helpful staff. Unfortunately the activity member of staff was away so the memory of activities is limited. The room used with a comfortable bed, chair, TV etc. was most pleasant. Would have preferred a female assistant when taking a
shower.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you very much for your lovely review about our team. I'm so pleased to hear that your experience felt relaxing and caring, and that you found the staff likeable and helpful. Creating a calm, welcoming environment where people feel comfortable and well supported is always our aim. It's nice to hear that you found the room pleasant and well equipped. We want every stay, whether short or long term, to feel as homely and comfortable. I'm sorry that our Activities Coordinator was away during your time with us, which meant you didn't experience the full range of activities we usually offer. Engagement and stimulation are important to us, and we will reflect on how we ensure meaningful activities continue consistently. Regarding your preference for a female when showering. Personal dignity and choice are extremely important,we will always try to accommodate wherever possible. Please be assured this feedback will be taken seriously as part of our ongoing commitment to person-centred care
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Review from Pauline H (Wife of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband recieved excellent care at Bramley House I cannot fault it. He was well fed & given choices of tea, coffee, water or juice. He has severe dementia & has to be supported with all personal care & when moving. He was always clean & well shaven.
The only reason I have moved him is because the
area/lounge was very crowded, there was nowhere to go privately with him, his room was small & he did not have his own shower.
Reply from Anna Dunford, Home Manager at Bramley HouseI am so pleased to read that you felt your husband received excellent care during his time at Bramley House. Caring for someone with severe dementia who requires full support with personal care and mobility is a significant responsibility, and I am very proud that our team ensured he was always clean, well presented and supported with dignity. It's also reassuring to hear that you felt he was well fed and offered regular choice with drinks - maintaining comfort, nutrition and personal pride is extremely important to us. I also appreciate your honest comments regarding space and privacy. We understand how important it is for families to have quiet, private time together. While our building has its limitations, feedback like yours is valuable and helps us reflect on how we can continue to improve the environment and experience for residents and their loved ones. We wish you and your husband all the very best in his new home and thank you again for trusting us with his care.
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Review from Chris S (Son of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I cared for our 90-year-old mum in her home for many years, but as her dementia progressed we sadly reached a point where it was no longer safe for her to live independently. We visited several care homes to find somewhere that would feel comfortable, supportive and able to meet both her
current and future needs, and from our very first visit, Bramley House stood out.
Moving into care hasn't always been easy for Mum, which is completely understandable, but Anna, Dianne and the whole team have been incredibly kind, patient and reassuring throughout the transition, not just for Mum but for us as a family too. Their experience and genuine care really show.
Whenever I visit, the home feels warm and welcoming. The rooms and facilities are clean and well looked after, and it's lovely to see residents enjoying freshly prepared meals together. We're very grateful to all the staff for their ongoing support, communication and compassion. It gives us real peace of mind.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for your kind and thoughtful review. It truly means a great deal to me and the whole team at Bramley House.
I know what a difficult decision it must have been for you and your sister after caring for your mum at home for so many years. The love and dedication you've shown her is clear, and we feel privileged that you chose Bramley House to continue her care.
Transitions into care, particularly with dementia, can take time, so I'm really pleased that you have felt supported throughout. Our priority is always to be patient, reassuring and compassionate - not just with our residents, but with their families too. Open communication and trust are incredibly important to us.
Thank you for recognising the team. I am very proud of the kindness and commitment they show every day. It's also lovely to hear that the home feels warm and welcoming when you visit - creating a comfortable, homely environment where residents can enjoy good food and companionship
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Review from Tim B (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Bramley House. The staff go out of their way to keep an elderly gentleman as happy and motivated as possible, and make family and friends more than welcome during visits. On the one hand there is care, patience and concern for the infirm; on the other, when appropriate,
there's cheerful, no-nonsense cajoling and hilarity. Over Christmas and New Year, the party atmosphere deserves special mention with Chef Liam preparing excellent festive meals to family members for the price of a voluntary donation. Tricia the Activities Queen drove the festivities forward with irrepressible energy and enthusiasm, the senior management team labouring furiously to keep everything running smoothly backstage with their army of devoted carers. All this spearheaded by Anna the manager under whose leadership the staff rise to any occasion, devoting long hours of individually tailored care to their charges.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for taking the time to share such a thoughtful and generous review.
We are truly grateful for your kind words and are delighted to hear that your relative has felt happy, supported, and motivated at Bramley House. Creating a warm, welcoming environment for both residents and their families is incredibly important to us, so it means a great deal to know that you have felt welcomed and included during your visits. Your comments about the balance of patience, care, humour, and encouragement perfectly capture the spirit of our team. Our staff work hard to ensure each resident receives care that is not only safe and person-centred, but also filled with warmth, dignity, and moments of joy. We are especially pleased that you enjoyed the Christmas and New Year celebrations. Chef Liam and Tricia will be thrilled to hear your feedback, and the whole team will appreciate your recognition of the effort that goes on behind the scenes to make these occasions special for everyone.
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Review from Peter B (Brother of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister Hazel has been a resident at Bramley House for 5 years. The care given to her at Bramley is extremely good and the staff there are very polite and friendly. They encourage my sister to take part in various activities though as she suffers from dementia this at times can be difficult. Bramley
House is well run and they have redecorated and modernized various parts recently. They have a nice Garden area for residents to relax in. My sisters room is very nice and we have added the odd personnel touch with various photos.
Anna the manageress is extremely helpful. We live some distance from Mere and we tend to arrive at lunchtime and the food the residents have always looks extremely appetizing and as my sister suffers from Coeliac Disease they cater very well for her condition. Its nice to know that she is being cared for well.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that Hazel has been a resident at Bramley House for around five years and that you continue to feel confident in the care and support she receives. Supporting people living with dementia is central to what we do, and it is reassuring to know that our team's encouragement with activities, patience and understanding are recognised, even when participation can be challenging at times.
It is also lovely to hear your positive comments about the home environment, recent refurbishments, and our garden areas, as well as Hazel's room being made personal and familiar with photos. We are particularly pleased that you feel reassured about Hazel's dietary needs and that our kitchen team consistently caters well for her coeliac disease. Thank you also for your kind words about me personally and the team as a whole. Knowing that families feel supported, especially when living some distance away
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Review from Samantha C (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad "pop" has been a resident at Bramley house for a while now and the care provided by Anna and everyone there has been absolutely fantastic. There are lots of activities that are varied and cater to all needs and families can be involved as well as being sent lots of pictures and updates.
Catering
is brilliant and a cake was also made when Mum and celebrated their 60th wedding anniversary with residents and our family and friends.
Thanks to every one at Bramley House xxxx
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for your wonderful feedback. It is an absolute pleasure for all of us at Bramley House to care for "Pop" - he truly brings joy to the home. We are thrilled that you and your family enjoy the activities, updates, and catering we provide, and it was such a privilege to celebrate your parents' 60th wedding anniversary with him, alongside family and friends. Seeing him happy and engaged makes all our efforts worthwhile.
We also want you to know that we are always here to support our residents' families - you are an important part of the Bramley family, and it means so much to us to work alongside you in caring for Pop. Thank you again for taking the time to share your kind words - they are greatly appreciated by everyone here.
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Review from Jane S (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to do this review for Bramley House because they helped me and my family out in so many ways.
We had an emergency health problem with my father and needed help at very short notice. I phoned Bramley and with their help, my Dad went into their care. He has now been at the home for approximately
6 weeks and he is very happy.
All the carers there are just amazing. I had my first visit yesterday and the welcome I received was like meeting long lost friends. Everyone there were so professional, caring and thoughtful.
I don't think I have ever been in an atmosphere where everyone seemed so happy at doing their "job". What a wonderful team they are.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for your kind and thoughtful review. We're truly grateful you took the time to share your experience. It means a great deal to know we could support you and your family during a difficult and unexpected time. We're delighted your father has settled in well and is happy here at Bramley House. Our team works hard to create a warm, family atmosphere where residents feel valued and families feel supported. It's heart warming to hear this has been reflected in your visits and that you've felt welcomed and cared for too. Supporting both our residents and their loved ones is at the heart of what we do, and your lovely words are a true testament to the dedication and compassion of our whole team.
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Review from C S (Wife of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention to detail in this friendly home is inspiring. They take immense care in getting to know the resident and the family and offer tremendous support to both, with great communication at all times.

The staff are not only, always on hand but are highly skilled in all emergency treatment
should it be needed. I can say this as I had first hand knowledge of an incident where my husband was saved by quick and expert treatment from staff members.


I have had some experience with visiting a variety of Residential Homes and I have no hestitaion in recommending Bramley House as a friendly, caring and very efficiently run home.

Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for your kind and thoughtful words. It truly means a great deal to the whole team at Bramley House to know that our care and support have made such a positive difference to both you and your husband.We pride ourselves on getting to know each resident and their family as individuals, ensuring that care is always person-centred, compassionate, and responsive to their needs. Your recognition of the team's quick actions and professionalism during an emergency is especially appreciated, it highlights the dedication and skill our staff demonstrate every day.We're delighted that you would recommend Bramley House and that you feel confident in the care and communication we provide. Thank you again for taking the time to share your experience, your feedback inspires us to continue delivering the highest standard of care to all our residents and their loved ones.
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Review from Richard H (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good staff in the care of my Mother, all very polite and friendly, they spend time talking and sometimes comforting her, also putting up with her mood swings and lack of memory. They encourage her to participate and assist her to visit the grounds and garden.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for taking the time to share your kind feedback about your mother's care. We're so pleased to hear that you find our team polite, friendly, and supportive. The staff at Bramley House take great pride in providing person-centred care and ensuring every resident feels valued, listened to, and comforted, especially on those more challenging days.It's lovely to hear that your mother enjoys spending time in the garden and that our team encourages her to stay active and engaged. We truly appreciate your recognition of their dedication and compassion.Thank you again for your thoughtful review and for trusting us with your mother's care.
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Review from Alison S (Sister of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bramley House is well-run and management and carers are all competent and friendly. The house is exceptionally clean and tidy. All residents are continually spoken to and encouraged to react and participate. The atmosphere in the care home is light, friendly and positively caring. The home-cooked food
is well-balanced and suited individually to each resident. Family visitors are welcome to have drinks and food free of charge. All in all, the home is absolutely to be recommended.
Reply from Anna Dunford, Home Manager at Bramley HouseDear Alison,Thank you so much for your kind words and for taking the time to leave such a thoughtful review of Bramley House. We are so pleased to hear that you find the home well-run, friendly, and welcoming, and that your sister is cared for in a way that promotes dignity, comfort, and happiness.It means a lot that you notice the positive atmosphere, the encouragement given to residents, and the pride we take in keeping the home clean and homely. We are delighted that our home-cooked meals and the little touches, like welcoming families with food and drinks, help make everyone feel part of the Bramley House community.As manager, I feel privileged to lead a dedicated team who care deeply for our residents. We aim to create not just a care home, but a true home where residents feel valued, respected, and safe.Knowing that families recognise the warmth, dedication, and genuine affection our staff have for residents is deeply rewarding.Thank you again for your recommendation.
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Review from P S (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Bramley House recently and we have been delighted with the high level of care which she has received. We were allowed to decorate her bedroom with pictures and furniture to make it feel like home and the staff and managers have all been very warm in welcoming her. She requires
extra assistance with manoeuvring and dressing and the staff are highly trained in using the appropriate hoists. The food and activities have been great and generally there is a very friendly team spirit amongst the staff and managers. We feel very relieved with her move to Bramley House.
Reply from Anna Dunford, Home Manager at Bramley HouseThank you so much for your kind and thoughtful review.It means a great deal to all of us at Bramley House to know that your mother has settled in well and that you've felt reassured by the care and support she's received. Creating a space that feels like home is something we deeply value, so we're especially glad that personalising her room helped make that transition feel comfortable and familiar.Your recognition of our team's approach means a lot. We take great pride in ensuring our staff are well-trained in delivering care with dignity, respect, and warmth.I'm also pleased to hear that she's enjoying the food and activities. Our aim is always to provide a positive, engaging environment, and knowing that the team spirit we strive to build is felt by families too is truly rewarding.Thank you again for your trust in us. We are privileged to care for your mother and will continue to do all we can to support her and your family, with compassion and dedication.
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Review from M K (Wife of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband received a very warm welcome at Bramley House, he is receiving very good care and delicious food.
Bramley House is comfortable, it is warm, feels like home and very clean.
All the staff are warm, friendly and well trained and discreet.
I hope my husband will have a long stay at Bramley
House
Reply from Kerry Johnston, Marketing Manager at Bramley HouseThank you so much for your kind words and for sharing your experience at Bramley House. We are delighted to hear that your husband feels welcomed and well cared for and that our team has made his stay comfortable. Providing a warm, homely and high-quality environment is at the heart of what we do and we truly appreciate your feedback. If there is anything more we can do to support you and your husband, please don't hesitate to reach out. Wishing him a happy and fulfilling stay with us.
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Review from A T (Daughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been there for over 10 years. She has been looked after mostly but she had a bad fall unnecessarily, leaving a bad scar on her face. Recently I visited with my sister, her hair had not been washed and her shoes had holes in their soles. We were not alerted. The carpet in her room, which
is tiny (same price) is completely worn out and rucked so it is a trip hazard. I am not impressed by this home.
Reply from Sarah Wagner, Director at Bramley HouseThank you for your feedback. We are truly sorry to hear about your concerns and appreciate the opportunity to respond and provide clarity. Your mother's care and comfort are our highest priorities. Personal care is provided daily, and our records confirm this is consistently upheld. Regarding her shoes, we promptly identified the need for replacement and called your sister on 6 December to advise. The issue was resolved very quickly thereafter. Following your feedback, we have asked our maintenance team to review the carpet in her room to ensure it remains safe. The fall you mentioned occurred six years ago in the garden and, while unfortunate, was an accidental incident that we addressed at the time. Our records indicate that it left no ongoing issues or concerning scars. We greatly value the relationship we have with your family and encourage you to contact us directly to discuss this further. Your input helps us continue to provide the high-quality care we are committed to.
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Review from Catherine W (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Bramley House enough in the care of my mum in her last few weeks of her life. The care they gave to my mum and myself was second to none. Thank you so much. The staff were forever on hand to give me the support when I needed it.
Reply from Kerry Johnston, Marketing Manager at Bramley HouseThank you so much for your kind words. All the team here at Bramley House are truly sorry for your loss, it really meant a lot to us all to be able to support you and care for your mum during such a difficult time.
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Review from R M (Son-in-law of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Bramley House team looked after our mum for nearly two years after - aged 96 - she was no longer safe in her own home. She was very well treated and cared for with great compassion during this period, particularly in her final months. We are very grateful to them.
Reply from Kerry Johnston, Marketing Manager at Bramley HouseIt's heartwarming to hear such positive feedback regarding the care your mum received with us here at Bramley House. It was a privilege for us to have had your mum here with us for the past two years, and to have been able to ensure she was safe and well cared for during that time. We would like to take this opportunity to extend our heartfelt condolences, to you and all her family and will particularly remember your mum for her love of Teddy Pushkin, chocolate and flowers.
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Review from W E (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending this home for either permanent or respite care. I have worked in many residential homes and Bramley House is worthy of high praise for all aspects of service!
Reply from Kerry Johnston, Marketing Manager at Bramley HouseThank you so much for your glowing recommendation and for the privilege of being able to care for your father here at Bramley House. We are truly thankful to receive such praise from someone who, themselves, has worked in residential care.
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Review from M L (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so grateful to all the staff at Bramley House for their care, kindness, compassion and professionalism in looking after my father until he died. Without exception, they were respectful, gentle and calm in all their dealings with him and patient and courteous to the family. All his personal and
medical needs were met in a timely manner and we could not have wished for a more peaceful end. Thank you all.
Reply from Kerry Johnston, Marketing Manager at Bramley HouseThank you so much for taking the time to share your experience with us. We are deeply touched by your kind words, and to have had the opportunity to care for your father over the past year. At Bramley House, our priority is to provide compassionate and professional care to all our residents and their families. Knowing that we were able support your father who was such a pillar of the local community, and your family during such a difficult time means the world to us. Your recognition of our staff's dedication to respect, gentleness, and calmness reinforces our commitment to maintaining the highest standards of care for all the residents here at Bramley House. Please accept our heartfelt condolences on the loss of your father. It was an honour to be part of his journey, and we are grateful for the trust you and your family placed in us.
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Review from Peter F (Husband of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 86 and my wife is of the same age. She has dementia, I look after her and have taken advantage of 1 day per week care (9am-5pm) respite.
She is happy at Bramley House. She talks to everyone. The staff are second to none.
Reply from Paula Stone, Care Manager at Bramley HouseThank you for sure kind words, its a pleasure to care for your wife.
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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Bramley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.692 for Bramley House is calculated as follows: ( (178 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 227 Ratings = 4.692
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Bramley House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Dawn

Dawn Bialan

Job Title: Registered Manager/Home Manager Joined: 2026

I have dedicated over thirty years of my life to health and social care, a journey that has shaped not only my career but also who I am as a person. I began my working life as a care assistant and, through commitment, learning, and a deep passion for supporting others, progressed to senior leadership roles. Most recently, I spent 18 years as an Operations Manager for a healthcare company.


Throughout my career, I have managed and supported a wide range of services, including dementia care, nursing care, palliative and end-of-life care, complex needs, neurological care and private hospital services. No matter the setting, my focus has always been on delivering high-quality, person-centred care that respects dignity, individuality and choice.


At the heart of my values are compassion, teamwork, and truly listening to residents, families and staff alike. I firmly believe that the best care is delivered when people feel valued, supported and understood and when teams work together with trust and shared purpose.


Beyond my professional roles, I have spent much of my life supporting people affected by addiction and those experiencing homelessness. During the COVID pandemic, I founded a charity driven by a simple belief: everyone deserves care, kindness and hope. Each night, we provided hot meals for over 50 people and went on to support ten individuals into permanent homes, an achievement I remain incredibly proud of.


Outside of work, I love to travel, walk, bake and enjoy all things crafty. I’m a proud owner of four small dogs, a parent to four children and one of four sisters, so life is always busy and full of laughter! Spending time with my family and friends is incredibly important to me and keeps me grounded, motivated and inspired.


Caring for people has never just been my job; it has been my life’s work. I feel privileged to support individuals and families at some of the most important moments in their lives, and I remain deeply committed to creating environments where people feel safe, respected and truly at home.

Frequently Asked Questions about Bramley House

What types of Care is Bramley House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bramley House have?

There are 38 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bramley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bramley House to the centre of Warminster?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramley House to verify any information. View our terms and conditions. Bramley House has an Enhanced Service - more info.