Bramley House

A very big thank you to all.

In my opinion, a well-run home and my uncle appears to be happy there.

The staff can't do enough to keep her happy and its always really clean and tidy and smells fresh with a lovely garden and even chickens and always plenty going on. Mum says she wants to stay there and I feel really confident that she'll be really well looked after.

My father came into Bramley House over Christmas and New Year for respite care. During the time he was there the staff were wonderful and could not be more friendly and helpful. He also enjoyed the food very much, along with all the different things that were put on over the festive period. He had a very nice, bright, modern and well-furnished bedroom, which reflected the rest of Bramley House and its standards.

I visit my father regularly and at all times the staff are positive, caring and respect each resident as an individual. The facilities are very good, the staff are a great team of people and we are extremely happy with the level of care my father receives.

My mother's very happy at Bramley House where she is near to so many of her friends in the area. Care is excellent, staff so patient and kind and the atmosphere is lovely. The only meal is breakfast, which isn't so good. Mum says her porridge and tea are nearly always cold and when she asked to have muesli, this was not on offer. Why is the tea at breakfast cold when it's always hot at every other time? Also, 6 am is too early for a first drink Mum says! Also, she says too much cream in food, otherwise it is wonderful.

The staff are willing to explore ways of assisting residents to go on trips and outings suggested. Visitors are always made welcome. When it is time for me to be looked after I will be hoping to get the sort of first-class care that is given here.

Before choosing Bramley House I visited about five other care homes in this area. Bramley House struck me as being as close to being one's own home as possible with a welcoming atmosphere and friendly caring staff. I visit twice a week on a variety of days and times and have always been impressed most positively.

As mum is chair bound they always bring her down to the activities and for lunch if she wants. Friends and relations are made welcome at all times. Over the last 4 years, I have found nothing to complain about. Very good!!

The care home had a feeling of homeliness eg. Fresh flowers, lovely home cooked food and resident cat and dog. On his passing, the staff's understanding and compassion continued to be extended to the family.

It was such a relief to us that mum was so well looked after but we would also like to mention that we regularly saw, and heard staff, spending time with other residents, patiently dealing with sometimes quite challenging situations.

My wife went into Bramley House in November of 2016. She has settled in very well, mainly due to the staff being so friendly and helpful. I cannot speak too highly of them. Nothing is too much trouble. The food is excellent and well prepared. The accommodation is very comfortable. She is so much happier now than when she was at home. Which makes me feel that I made the right decision in putting into such a lovely place.

I am delighted with the help and support that mum receives at Bramley House. Mum had become a challenge at her previous home but the lovely staff at Bramley House turned her life around in just a few weeks. It is a pleasure to spend time there with her and I know she enjoys the food and activities. Thank you, Bramley House!

My mother has been at Bramley House for around 4 months. During that time nothing has been too much trouble for the staff in their efforts to make her feel at home - and she is more content and 'well' now than she has been for quite a few years. Bramley House's level of care, kindness and attention to detail has impressed me from day one and I feel extremely positive about my mother's future there.

My grandmother has been a resident at Bramley House since 2014 following the hard decision that she could no longer support herself at home. Bramley House is an exceptional homely home. It is clean and lovely, bright rooms with plenty of space. The staff at Bramley House are just wonderful. Very caring and nothing is too much trouble, they listen to the needs of its residents. Could not thank them enough and all the support they give to both my grandmother and us as a family.

If when we have an issue to discuss, always been listened to and action taken immediately.

Moved my mother here from "sheltered" flat in July. She had started to have repeated panic attacks and spent most of her time in bed. Refused meals and was generally unhappy and lonely. Since moving to Bramley House she has had no panic attacks, eats everything (all freshly cooked) in the dinning room. Participates in afternoon activities with the activities manager and watches tv in the evenings in the lounge with her friends. The home is just great and turned her life around, Encourages her to dress and get up, help with her clothes and shower. Mix and enjoy what time she has left. Cannot praise them enough all the staff are good.

I have settled in well at Bramley House and find that the food is good. The staff are very helpful but I do have my favourites.

My father was fortunate enough to be moved to Bramley House. I have found the staff to be always very helpful, considerate and caring, prepared to put themselves out even in small ways. The standard of care given to my father is excellent. I would highly recommend Bramley to anyone.