Bramley House

Castle Street, Mere, Warminster BA12 6JN
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9.6 56 Reviews
  • Bramley House, Warminster
Bramley House provides luxury care in a beautiful environment. Bramley House is in the bustling village of Mere, just beneath the South Downs. Mere has a lively range of shops and pubs, as well as a tearoom and a post office.

At Bramley House, all residents have comfortable, beautifully styled bedrooms, a choice of light and airy living and dining rooms, and even a luxury hair salon. The large orangery and patio look out onto the beautiful, landscaped gardens, with a pond and pergolas. The well-maintained raised beds make it easy for residents to enjoy the plants, and for anyone wishing to be more energetic to do some gardening of their own. Even the chickens are friendly!

The team of dedicated care staff are fully trained to provide round-the-clock, quality care for all residents, and are experienced in helping any residents living with dementia.

The on-site kitchen team produces a variety of healthy home-cooked meals using fresh produce. They cater for a wide range of tastes and dietary requirements and snacks are always available. The energetic activities co-ordinators provide a busy schedule of engaging events and activities, so residents remain active and engaged.

Above all, at Bramley House, they treat residents with the respect and affection they deserve. From excellent home cooking to individually decorated private rooms... life is tailored to you. The Manager and her team pride themselves on the standard of care and support they offer to their residents, including those living with dementia. Bramley House provides a home with professional care for older people, including end of life care.
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Care Provided by Bramley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1650
  • Self-Funded Residential Dementia Care: £1500 – £1650
  • RESPITE Self-Funded Residential Care: £1400 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1650

These prices are only a guideline, please contact Bramley House to find out the exact price for your requirements.

Contact Bramley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bramley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dawn Bialan (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at any time of the day.

Parking

  • Car Park available.

Bramley House Reviews (56)

9.6

Bramley House has a Review Score of 9.6 (9.587) out of 10, based on 19 reviews in the last 2 years.
Over all time Bramley House has 56 reviews.

Overall Experience
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Total of 56, showing 41-56
Review from Graham R (Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came into Bramley House over Christmas and New Year for respite care. During the time he was there the staff were wonderful and could not be more friendly and helpful. He also enjoyed the food very much, along with all the different things that were put on over the festive period. He had a
very nice, bright, modern and well-furnished bedroom, which reflected the rest of Bramley House and its standards.
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Review from David C (Son of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my father regularly and at all times the staff are positive, caring and respect each resident as an individual. The facilities are very good, the staff are a great team of people and we are extremely happy with the level of care my father receives.
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Review from Penny K (Daughter of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's very happy at Bramley House where she is near to so many of her friends in the area. Care is excellent, staff so patient and kind and the atmosphere is lovely. The only meal is breakfast, which isn't so good. Mum says her porridge and tea are nearly always cold and when she asked to have
muesli, this was not on offer. Why is the tea at breakfast cold when it's always hot at every other time? Also, 6 am is too early for a first drink Mum says! Also, she says too much cream in food, otherwise it is wonderful.
Reply from Kristie Chubb, Registered Manager at Bramley HouseThank you for your review. I was very pleased with your response but concerned about the breakfast not being quite up to standard. I have spoken to the Cook today and Muesli is on offer for all. Choices are offered daily and there are many varieties of cereal to choose from as well as hot breakfast options. Drinks are available throughout the day and night, hot or cold. It is very important to us at Bramley House that our residents are happy with all aspects of the home. We will listen to all comments and work together to ensure Bramley House is a high-quality home for the residents to enjoy.
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Review from S E (Friend of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff at Bramley are exceptionally good at their job. They know their residents and are always there to make them comfortable and "at home" as much as possible.
The staff are willing to explore ways of assisting residents to go on trips and outings suggested. Visitors are always made welcome.
When it is time for me to be looked after I will be hoping to get the sort of first-class care that is given here.
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Review from April B (Cousin of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before choosing Bramley House I visited about five other care homes in this area. Bramley House struck me as being as close to being one's own home as possible with a welcoming atmosphere and friendly caring staff. I visit twice a week on a variety of days and times and have always been impressed most
positively.
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Review from S F (Son of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most striking thing is the friendliness and goodwill of all the staff. Mum is very well cared for, her room is clean and always tidy and nothing is ever an effort.
As mum is chair bound they always bring her down to the activities and for lunch if she wants. Friends and relations are made welcome
at all times. Over the last 4 years, I have found nothing to complain about. Very good!!
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Review from D Y (Friend of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While a resident of Bramley House he was treated with dignity and warmth. He was always well turned out, relaxed and cheerful no matter what time or day you went to see him. Staff and management were always available to answer our queries.
The care home had a feeling of homeliness eg. Fresh flowers,
lovely home cooked food and resident cat and dog. On his passing, the staff's understanding and compassion continued to be extended to the family.
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Review from Nigel H (Son of Resident) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent her final 7 months in Bramley House and on every visit we were so impressed by the welcome we received and how well she was being looked after. Her room was always clean, bedding and clothing washed regularly and a good choice of food.
As her condition deteriorated her care was seamlessly
adapted to meet her changing needs and we were regularly updated.
The management and staff are a really special team - creating a genuinely happy, jolly and homely atmosphere where nothing is too much trouble, always hard working but very approachable.
We regularly saw residents participating in organised activities, and we now have some lovely photos of mum taken by the staff enjoying Christmas lunch and blowing out the candles on her birthday (89th) cake.
It was such a relief to us that mum was so well looked after but we would also like to mention that we regularly saw, and heard staff, spending time with other residents, patiently dealing with sometimes quite challenging situations.
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Review from David C (Husband of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into Bramley House in November of 2016. She has settled in very well, mainly due to the staff being so friendly and helpful. I cannot speak too highly of them. Nothing is too much trouble. The food is excellent and well prepared. The accommodation is very comfortable. She is so much happier
now than when she was at home. Which makes me feel that I made the right decision in putting into such a lovely place.
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Review from Helen H (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the help and support that mum receives at Bramley House. Mum had become a challenge at her previous home but the lovely staff at Bramley House turned her life around in just a few weeks. It is a pleasure to spend time there with her and I know she enjoys the food and activities.
Thank you, Bramley House!
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Review from Brigit S (Daughter of Resident) published on 19 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Bramley House for around 4 months. During that time nothing has been too much trouble for the staff in their efforts to make her feel at home - and she is more content and 'well' now than she has been for quite a few years. Bramley House's level of care, kindness and attention
to detail has impressed me from day one and I feel extremely positive about my mother's future there.
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Review from Janet E (Granddaughter of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Bramley House since 2014 following the hard decision that she could no longer support herself at home. Bramley House is an exceptional homely home. It is clean and lovely, bright rooms with plenty of space. The staff at Bramley House are just wonderful. Very caring
and nothing is too much trouble, they listen to the needs of its residents. Could not thank them enough and all the support they give to both my grandmother and us as a family.
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Review from W (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always very pleasant and welcoming. Friendly and calm atmosphere. Polite and caring staff - well kept/presented facilities. Beautiful well kept grounds with easy access for residents and visitors. Always plenty of activities taking place.
If when we have an issue to discuss, always been listened to
and action taken immediately.
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Review from Gilly P (Daughter of Resident) published on 13 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moved my mother here from "sheltered" flat in July. She had started to have repeated panic attacks and spent most of her time in bed. Refused meals and was generally unhappy and lonely. Since moving to Bramley House she has had no panic attacks, eats everything (all freshly cooked) in the dinning room.
Participates in afternoon activities with the activities manager and watches tv in the evenings in the lounge with her friends. The home is just great and turned her life around, Encourages her to dress and get up, help with her clothes and shower. Mix and enjoy what time she has left. Cannot praise them enough all the staff are good.
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Review from Jean A (Resident) assisted by family/friend published on 8 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have settled in well at Bramley House and find that the food is good. The staff are very helpful but I do have my favourites.
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Review from Anne C (Daughter of Resident) published on 8 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was fortunate enough to be moved to Bramley House. I have found the staff to be always very helpful, considerate and caring, prepared to put themselves out even in small ways. The standard of care given to my father is excellent. I would highly recommend Bramley to anyone.
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Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for Bramley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Bramley House is calculated as follows: ( (170 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 225 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Bramley House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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