Bramley House

Castle Street, Mere, Warminster BA12 6JN
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9.5 58 Reviews
  • Bramley House, Warminster
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Care Provided by Bramley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1650
  • Self-Funded Residential Dementia Care: £1400 – £1650
  • RESPITE Self-Funded Residential Care: £1400 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1650
The price(s) shown are provided by the care home. Contact Bramley House for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Dawn Bialan (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at any time of the day.

Parking

  • Car Park available.

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Bramley House Reviews (58)

9.5

Bramley House has a Review Score of 9.5 (9.536) out of 10, based on 16 reviews in the last 2 years.
Over all time Bramley House has 58 reviews.

Overall Experience
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Date Published
  • 58
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Reviewer Connection to Bramley House
  • 21
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Total of 58, showing 21-40
Review from Pat I (Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff friendly, efficient, very professional, kind and welcoming. I arrived full of trepidation and shall leave full of gratitude and sad to miss my new friends. I would not hesitate to recommend Bramley.
Reply from James Chalk, Operations Manager at Bramley HouseThank you so much for your lovely comments. We are so pleased that you enjoyed your stay with Bramley House.
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Review from P P (Son of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always work really hard for the residents. They are kind and compassionate all the time.
Staff work hard to make life as happy and comfortable as possible for residents.
Reply from Paula Stone, Care Manager at Bramley HouseThank you for such nice words to say about the home.
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Review from K H (Daughter of Resident) published on 17 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled into life in a care home extremely well. The staff have been very sensitive to her quirky needs and in general, have a very flexible and personalised approach to caring for her. They have sensitively managed her occasional outbursts and always inform me of any incidents. She always enjoys
the activities (unless it's flower arranging!) and loves any trips.
Reply from Paula Stone, Care Manager at Bramley HouseThank you for your kind words, it was a pleasure caring for your mother.
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Review from G P (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, more like a country hotel. Staff in the majority are long-term. Food is cooked on-site and geared towards more elderly residents. Beautiful gardens, which residents are encouraged to use and help with planting etc. Also, good social activities geared towards events outside the home.
Highly recommend.
Reply from Paula Stone, Care Manager at Bramley HouseThank you for your kind words. It was a pleasure looking after your mother for all the years she lived at Bramley House.
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Review from S T (Wife of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Bramley House since November 2020, is very happy and he likes all the staff. Also, he enjoys all the food and myself and family are always made welcome.
Reply from Paula Stone, Care Manager at Bramley HouseThank you for your kind words, it's a pleasure to care for him.
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Review from S T (Relative of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a calm, caring and friendly atmosphere at Bramley House. The home is efficiently run with all the staff working as a cohesive team and an attitude that nothing is too much trouble. The team is unfailingly caring, supporting and compassionate to our family member, who is always addressed appropriately
and with respect. There is a focus on tailoring delivery to suit both their character and needs. Care is provided with warmth, humour and empathy. It has been a huge relief to know our family member is so well supported 24/7, is safe and is truly cared about by all the team. The staff are extremely welcoming to all our family, and the constant open communication is reassuring. The manager is hands-on, proactive and applicable. She shows great respect and empathy for residents. Put simply, Bramley House is highly recommended both for prospective residents and for the care and support, which is also extended to their family. We cannot thank the whole team enough.
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Review from C L (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went above and beyond, excellent.
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Review from J A (Son of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention throughout. Bramley House is outstanding in my opinion - delivering excellent care against the incredibly challenging Covid-19 backdrop.
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Review from Jackie G (Daughter-in-law of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had been at Bramley Lodge for nearly two years. She was cared for with much love and dignity. Mum had vascular dementia, so could be strong-willed at times, but that staff (all of them) were amazing and patient with her. Cannot praise highly enough the "entertainment" team. The cleanliness of the
home was excellent. The food Mum just loved. The nursing team became family too. Thank you.
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Review from V G (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at Bramley House for nearly two years until his death at the beginning of March.
It was difficult to move my father into a care home as I had cared for him in my own home when his physical and mental condition deteriorated. Bramley House is a lovely home with local staff who
really care. The management structure is good and any concerns are dealt with. The staff make you feel welcome. My father died of Covid and his end of life care was all I could have hoped for. I would strongly recommend Bramley House to anyone seeking residential care.
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Review from C F (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was treated with dignity and respect throughout her last couple of weeks. I was kept informed of her condition and given access every time that I requested it. A very high standard of care at all times.
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Review from D W (Son of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great people working very hard in a lovely home.
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Review from M S (Wife of Resident) published on 8 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise Bramley House enough for the care and dedication they gave my husband and myself all through the time he was with them especially his final days. I will miss them all.
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Review from Keith G (Son of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever we have visited Mum she always appears happy, clean and well-fed. The staff are always very friendly and helpful. We cannot praise the entertainments team enough, also during lockdown, they have gone above and beyond. Social media has come into its own and it is great to see all the photos.
Always kept informed of any changes in Mum's health or behaviour.
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Review from Maureen T (Daughter-in-law of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my mother-in-law today and was so impressed with the thought that has gone into the garden room and allowing me to visit her in comfort and that she was completely safe. I am confident that in these times the safest place for her to be is Bramley House.
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Review from J B (Daughter of Resident) published on 14 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Bramley House for a considerable time - approximately six years. The staff have never ceased to show their remarkable patience and kindness towards her.
Since the recent "shut down" they have proved that their dedication to care deserves enormous respect and praise.
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Review from S T (Daughter-in-law of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not ask for better care of my Mother in Law. Nothing is too much trouble.
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Review from E L (Daughter of Resident) published on 29 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always had a positive when visiting mum. Their social functions are always family-friendly and well attended. The staff are all lovely and very caring to all the residents.
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Review from Roy W (Respite Resident) assisted by family/friend published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was happy at Bramley House.
Reply from Kristie Chubb, Registered Maanger at Bramley HouseI am glad that you were happy when you stayed at Bramley House. We hope to see you again soon for either a respite stay or daycare.
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Review from Ian R (Son of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, homely environment, caring staff who always greet Mother by her first name on arrival and try their best to accommodate her in the same room, so it is as familiar to her as possible.
There appears to be a lot of activities planned and the garden with the chickens is a delight and kept in
wonderful order.
Mother does enjoy her respite visits and appreciates the kindness of all who care for her, which is very reassuring when we leave her.
Bramley House has recently been a star in helping us out in an emergency at home.
A very big thank you to all.
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Current Review Score: 9.5 (9.536)

Overview of Review Score

The Review Score of 9.5 (9.536) out of 10 for Bramley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.686 for Bramley House is calculated as follows: ( (152 Excellents x 5) + (26 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 191 Ratings = 4.686
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Bramley House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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