Care Homes Owned by Bramley Care in Dorset

A beautiful and very well-kept garden and grounds. Food a bit mixed.

Millbrook House is a residential care home second to none. Having visited four or five care homes in the area with a view to my Mother going into respite care for a couple of weeks following a long stay in hospital, there is NO comparison to the very excellent care, attention and support demonstrated at Millbrook House.

Everyone is so attentive and has time to listen and make residents feel inclusive and welcomed, it's like a family, headed by a wonderful Manager and supportive team, who provide 5 ***** care day and night.

A monthly schedule is sent to relatives showcasing a wide variety of events run by enthusiastic staff, including excursions, stimulating cognitive activities and creative pursuits, to name but a few.

The residents' communal rooms such as the lobby, dining room, lounge and drawing room resemble a 5 ***** hotel and the grounds are palatial. The bedrooms are equally well-furnished, warm and comfortable.

The people and place make Millbrook House special.

The family is fortunate to have discovered The Old Rectory for our elderly mother in the spring of this year. It is a homely care home, where the staff are unfailingly cheerful and helpful. The residents have the run of the whole care home, are encouraged to eat meals together and to take part in communal activities. These range from craft activities, through armchair yoga, to singing, visits from external animal lovers and even local school choirs. The ratio of carers to residents is excellent and mother is met with first class care, attention and kindness from all quarters. Management is equally caring, is on first name terms with all the residents and leads by example. Communications with the care home are timely and responsive, and there are no restrictions on when visits can take place. There is a delightful outside terrace leading into a mature walled garden, a safe space for all to enjoy when the weather permits.

Mum has been a resident at Millbrook House Residential Care Home for 5 years. Throughout her stay, the care she has received has always been excellent, the meals are prepared to suit her dietary requirements and her room is clean and well presented. The Manager and Head of Care are always available if I have any concerns and they have excellent links with the local GP. MBH run a full and varied activities program, and encourage residents to joint in. Whenever visiting, I am always greeted with a friendly face and a lovely smile, a quick update on what mum has done that day and how she is generally, I'm made to feel very welcome. Millbrook House is a beautiful house in a quiet village, the gardens are stunning and have views of Hambledon Hill.

best of care at all times

My mother-in-law has been resident at The Old Rectory for the past few months as she has dementia and we needed to keep her safe, which she wasn't any more in her own home.

We moved her from the other side of the country and she settled here far more quickly than expected and generally seems very content. What is particularly nice is that the staff also appear to be very fond of her. They are caring and, if they have any concerns, get in touch immediately with us. The Old Rectory is homely and welcoming and the food has proved a big hit too with my mother-in-law, a notoriously fussy eater. Overall we are very happy with the care she is receiving and are very grateful to the staff who look after her.

A truly home form home setting with ,excellent care and staff, facilities and food. Mother although not sociable seems very happy. I cannot recommend it highly enough. Staff are always on hand and always willing to go the extra mile.

From the initial enquiry to moving Gran in has, thankfully, been a pleasant and smooth process. We had a few issues with Grans release from hospital and transfer to The Old Rectory but throughout this very stressful process, I felt very supported by the team. We arrived on admission day to friendly welcoming staff and this was the point we knew we had made the right decision. I am sure I was very annoying during the first few weeks by calling most days with questions but not once did I feel anything was too much trouble for the team. I'm so pleased we found The Old Rectory as Gran appears settled (as much as she can with dementia) she is extremely well looked after. The staff are always happy, attentive and patient. I would 100% recommend this home.

We want to thank all of the staff for their dedication to both our parents. We wouldn't hesitate to recommend The Old Rectory.

My dad stayed at The Old Rectory for a month after leaving hospital. They have helped him with his rehabilitation both mentally and physically. Everyone has been so kind when we have visited and nothing has been too much trouble.

Very professional right from the start. At 95 years old my mother suddenly took a turn for the worse and the home-based care was unable to cope with the demands. I set up a respite stay period to get everything in place and the level of support during the whole process was superb. After a difficult initial settling-in period, Mother now refers to the care home as 'the hotel', and is very happy there in a way that we never thought would be the case. A big thank you for all the help along the way.

My two week stay at Millbrook House Residential Care Home came as a huge blessing following all the hard work and stress entailed in moving house from Poole to nearby Shaftesbury. The care there was perfect - unobtrusive, gentle and sensitive to one's needs. It was an absolute pleasure to be there, and in such wonderful surroundings. Thank you very, very much!

My father has been a resident for three months now (Alzheimer's), he is settled, thanks to the care and consideration of all the staff. We are made very welcome when visiting Dad, great humour and cups of tea! All are easy to talk to and nothing is too much trouble. If we have any health queries ie Doctor's visits, chiropodist etc. records are checked and dates given plus all follow-up information. Dad needs a vegetarian diet so extra thought has to be given. The Manager was and is most welcoming which helped the transition. Very happy with his care... a gem.

The Old Rectory staff took great care of my father when he visited for two weeks respite following a stay in hospital. Nothing was too much trouble for the staff, they were very kind and thoughtful. The accommodation was always clean and well-maintained and my father was very comfortable during his stay. There was a daily programme of activities and beautiful gardens for my father to exercise in and rebuild his strength. It was a very positive experience.

My mum has been a full time resident for 6 months. She is well care for, happy and is kept busy with lots of activities. I visit regularly and always have a nice reception and the care for my mum is second to none.

Our friend has been at Millbrook for 5 years now and when we first viewed the home we needed to ensure that this could be his forever home. Our initial impression was wow and in all this time it has not changed. The home is delightful, clean, spacious and welcoming. The staff have always been considerate, courteous, and kind. Our friend is treated with the utmost respect and is allowed to be himself. He is happy and content and we cannot thank the management and staff for all that they do. We are always made welcome and we can leave each time completely assured that our friend is where he needs to be, with people who truly care about him.

It's difficult to have to move a loved one into care. After a local search, Millbrook House was chosen to be the right place for our mother, as soon as stepping through the front door. Inside this beautiful property, you will find professional and extremely caring staff who know their charges extremely well. No issue is too small. Mum moved in at the beginning of 2020 and was well protected and cared for during the pandemic when we were unable to visit until a room with a screen was set up, allowing us to be in the same space. We also spent many of our visits in the beautiful garden when rules allowed. We are informed on health issues as necessary, and there appear to be good links with the local GP practice. We have found the management to be excellent and totally approachable. Millbrook is a family, and we are proud to be part of it.

Millbrook House Residential Care Home is a beautiful setting and I enjoyed my short respite stay.

I very much enjoyed my stay at Millbrook House. The facilities were very homely and the staff very welcoming. I enjoyed the food and some of the activities., I would be very happy to visit again for a respite stay, as I preferred Millbrook House to other respite visits I have experienced.

I am delighted that my mother is very happy and enjoying the programme of activities.