Care Homes Owned by Bramley Care in Dorset

at Millbrook House.

Everyone is so attentive and has time to listen and make residents feel inclusive and welcomed, it's like a family, headed by a wonderful Manager and supportive team, who provide 5 ***** care day and night.

A monthly schedule is sent to relatives showcasing a wide variety of events run by enthusiastic staff, including excursions, stimulating cognitive activities and creative pursuits, to name but a few.

The residents' communal rooms such as the lobby, dining room, lounge and drawing room resemble a 5 ***** hotel and the grounds are palatial. The bedrooms are equally well-furnished, warm and comfortable.

The people and place make Millbrook House special.

communal activities. These range from craft activities, through armchair yoga, to singing, visits from external animal lovers and even local school choirs. The ratio of carers to residents is excellent and mother is met with first class care, attention and kindness from all quarters. Management is equally caring, is on first name terms with all the residents and leads by example. Communications with the care home are timely and responsive, and there are no restrictions on when visits can take place. There is a delightful outside terrace leading into a mature walled garden, a safe space for all to enjoy when the weather permits.

if I have any concerns and they have excellent links with the local GP. MBH run a full and varied activities program, and encourage residents to joint in. Whenever visiting, I am always greeted with a friendly face and a lovely smile, a quick update on what mum has done that day and how she is generally, I'm made to feel very welcome. Millbrook House is a beautiful house in a quiet village, the gardens are stunning and have views of Hambledon Hill.

content. What is particularly nice is that the staff also appear to be very fond of her. They are caring and, if they have any concerns, get in touch immediately with us. The Old Rectory is homely and welcoming and the food has proved a big hit too with my mother-in-law, a notoriously fussy eater. Overall we are very happy with the care she is receiving and are very grateful to the staff who look after her.

welcoming staff and this was the point we knew we had made the right decision. I am sure I was very annoying during the first few weeks by calling most days with questions but not once did I feel anything was too much trouble for the team. I'm so pleased we found The Old Rectory as Gran appears settled (as much as she can with dementia) she is extremely well looked after. The staff are always happy, attentive and patient. I would 100% recommend this home.

are patient, caring, amazing at what they do. Not only did they care for dad but they looked after us too, guided us every step of the way. Despite dad wanting to pass at home, we couldn't get him there. He passed away in the next best place. We'll never forget the kindness of the staff.
On the second occasion, we used the respite services for mum when she broke her arm. Again, the service, care and attention was excellent. The staff did a great job of keeping mum comfortable and we truly believe this resulted in a pretty fast recovery for a woman of her age.
We want to thank all of the staff for their dedication to both our parents. We wouldn't hesitate to recommend The Old Rectory.

initial settling-in period, Mother now refers to the care home as 'the hotel', and is very happy there in a way that we never thought would be the case. A big thank you for all the help along the way.

and in such wonderful surroundings. Thank you very, very much!

Doctor's visits, chiropodist etc. records are checked and dates given plus all follow-up information. Dad needs a vegetarian diet so extra thought has to be given. The Manager was and is most welcoming which helped the transition. Very happy with his care... a gem.

stay. There was a daily programme of activities and beautiful gardens for my father to exercise in and rebuild his strength. It was a very positive experience.

courteous, and kind. Our friend is treated with the utmost respect and is allowed to be himself. He is happy and content and we cannot thank the management and staff for all that they do. We are always made welcome and we can leave each time completely assured that our friend is where he needs to be, with people who truly care about him.

well. No issue is too small. Mum moved in at the beginning of 2020 and was well protected and cared for during the pandemic when we were unable to visit until a room with a screen was set up, allowing us to be in the same space. We also spent many of our visits in the beautiful garden when rules allowed. We are informed on health issues as necessary, and there appear to be good links with the local GP practice. We have found the management to be excellent and totally approachable. Millbrook is a family, and we are proud to be part of it.