Care Homes Owned by Rosmead Healthcare Ltd in Nottinghamshire

Mum was fast tracked into this care home and was moved in within a day. The staff and facilities were very good and Mum was given the care she needed. Although Mum was only there for 1 week before she passed away she was looked after. I would recommend this care home for anyone who needs help and support.

Since our mum has become a full time resident at Willow Brook, I have seen first hand the care the residents receive from all employees. From senior management level all the way through to the amazing housekeepers who are always willing to help wherever they can. I have had times where I have taken items up to the home. Struggled getting them inside and to our mum's room. Two of the housekeeping staff and one of the carers in particular stand out for me as they are always on hand to not just help but to take items to mum's room and put them away. With being mobility disabled myself this is a wonderful gesture and there are many places that 'staff' wouldn't dream of assisting the relatives. Big shout out to Phoebe & Adam (housekeeping) and Taylor (care assistant) for all your help. 5* service. A care home with true compassion.

My grandmother avoided being helped at home at all costs and would support herself for as long as possible. Despite that, when she came under the care of the lovely staff at Willow Brooks, she looked revived and had re-gained some of her life energy. The staff here is very caring and are like a family. I am very grateful for everything they have done for her. I wish them all the best.

There seems to be very good communication between the staff on each patients needs and there is a feeling of community. Can't ask for more, thanks to all the staff and helpers

June needed respite care, and Willow Brook Care Home stepped up. All the staff were very professional but also very caring. The manager was very helpful, making phone calls and helping me fill forms out. Making the whole experience run smoothly.

Since mum moved in here I have noticed how much more she is settled in a stable environment. It takes a lot of concerns away from our family as we know she is well cared for in a safe environment.

Very happy with the care home, they do a lot of activities. The food is good and also tea/coffe at hand when wanted.

The care home is very friendly. They look afer the resdients very well in occasional very difficult situations. The staff are all very friendly and helpful and take care of the resdients very well.The facilites are all reasonably good.

My godmother has been here for around a month now and seems really settled and happy. There is always something going on to stimulate her, certainly a big difference from being on her own just watching TV. The staff are all very friendly. My aunt says she feels well and happy.

Altogether a good, friendly, caring home, with lots of activities for residents, with the ability to take residents outside to a nearby cafe or pub.

Willowbrook is a welcoming home for many. Dad is well looked after and is engaging in the many activities on offer. He is eating well, lovely menu, really happy with the home.

My friend is very settled and content to be in Willow Brook knowing he is being taken care of.

The care my sister is receiving at Willow Brook is all we wished for her. Staff are kind, considerate and friendly. They show valuable information to help us, as relatives, to support our loved ones as residents. All staff from the varying departments within the setting go the 'extra mile', activities planned and entertainment provided are wonderful. A massive thank you.

Willowbrook is a welcoming and friendly care home, which has excellent entertainment/ events put on throughout the year, and compared to some care homes in Nottinghamshire, is good value price wise. It isn't at the luxury end of the market, the rooms being pretty basic and on the smaller side, but the staff are very friendly, helpful and make the effort to get to know their residents and communicate well with relatives with regards to any issues. The food is good and it is generally kept clean, just need to keep on top of maintenance in rooms.

My mum wasn't there too long but Im glad that I choose the Willow Brook as her home for the last few months. Nothing was too much trouble lovely people well recommend 100%.

The staff treat the residents with respect. They are friendly and willing to help the residents and the visitors. They have a good relationship with the residents and each other. As a visitor its always nice and clean, and the staff are willing to help the visitors find chairs, offering cups of tea. The manager is very approachable and caring. Everyone is cared for and kept safe.

From when mum was assessed to come into the care home, everything was first classed. She went into the home in February 2026, and from the staff to the managers, nothing has been too much trouble for them; they are absolutely 5-star.

Naturally some minor concerns but considering the problems in social care, one must be realistic.

I enjoy living here, everyone is marvelous. I enjoy the food and staff always go out of their way to make me happy. I join in with the activities and I especially enjoy live singing and dancing.

I can't thank Willowbrook enough for the incredible care they provide to my grandmother. From day one, they've been nothing short of amazing. The staff are genuinely kind, compassionate, and always go above and beyond. They regularly keep us updated with calls, which gives us real peace of mind and shows how much they truly care. The nurses are wonderful-so attentive, patient, and professional in everything they do. The activities are also fantastic and really make a difference, keeping residents engaged, happy, and stimulated. It's clear a lot of thought and effort goes into making every day enjoyable. A special thank you to Anita, who is truly exceptional. She is so caring, understanding, and always takes the time to make sure both residents and families feel supported. We feel incredibly lucky to have found Willowbrook. I wouldn't hesitate to recommend them to anyone looking for a warm, caring, and well-run home.