Care Homes Owned by Dunluce Healthcare in County Fermanagh

Gortachorn Residential is modern, clean and inviting. The staff are friendly,approachable and professional. The staff kept me fully informed at all times. As the care home is relatively small, it has a more homely, personal feel. My only negative experience does not relate to the care that my loved one received but rather the after care which I received once my loved one had passed away. I felt under pressure to clear the room to the point of being asked on the morning of the funeral to clear it as other people were waiting. The staff were genuine in their sympathy, but there didn't seem to be a policy in place for a representative to attend the funeral / send a card of condolence. After having a positive experience with the home, I was disappointed with the aftercare. The purely business approach detracted from my loved ones value as a person and was insensitive to my needs dealing with grief. More consideration and transparency needs to be put in place to deal better with this issue.

It is very well run ,staff are excellent and very friendly ,residents are treated with respect and supported day and night ,my uncle did not like the thought off going to the care home, but now loves it,that is down to the great people working there ,thank you

All staff are very nice and friendly my uncle is very happy here and well cared for he enjoys the meals and the entertainment when there is music the home is spotlessly clean and my uncles room is very comfortable and clean