Care Homes Owned by Dunluce Healthcare in County Down

my Dad the time and dignity that he needs.

really is enjoying his experience, which I was extremely worried about, but again staff gave me reassurance. I could not fault them on any aspect.

with the level of care.

to 3 times a week. It's very important that I know my mum is being well looked after and I trust the staff to do this important job.
I know if I have any concerns I can phone and speak to someone in charge who will address my concerns.

look after Mum during her stay.

Highly recommend.

to meet her needs.
Any issues have been resolved in a timely manner.
The home itself is finished to a very high standard. Mum has a lovely, spacious room which is bright and clean. She particularly enjoys going out into the beautiful garden which is always very well- maintained.
There is a well-designed range of daily activities for the residents and it has been so encouraging to receive updates and photos of Mum taking part.
We are delighted with the care Mum is receiving and also very grateful for the encouragement and help to us as a family during this time of transition.

bedrooms, social space and quiet space are second to none. Comfortable, homely, modern and cosy.
What sets Peninsula apart is, of course, the personnel. From our Residential Manager, to everyone working within the unit, these are people who are all genuinely concerned to help Mum adapt to her new environment. And to respond to her changing needs with compassion, understanding and kindness.
Our needs as family are treated equally with the same empathy. When we needed to be guided as to how to do things, the Manager was clear, kind, very experienced and helped us to make decisions we would have found very difficult otherwise alone. That was a great comfort.

and delicious food.
Though Mum has dementia she told me clearly this week " I love my life here and I don't want it to change".
I am so very grateful to all the staff for their care and kindness.

above and beyond in every way, keeping the family updated regarding Mum's wellbeing and works tirelessly to deliver care that is second to none.

would meet our needs. The building itself, is like a 5-star hotel! The residents' rooms are all en-suite, and very well-appointed. The manager and her team have been incredible in helping my in-laws settle in, they care about making sure their needs are met, whilst safeguarding them, something we were really struggling to do in their own home. Nothing is ever too much for any of the staff I have met, they will always go out of their way to help me, even though I know my in-laws are not the only residents, I'm made to feel that they are important to the staff. The manager in particular, is amazing and has done so much to help them and us adjust to the new norm.

is stunning throughout the home which makes it feel like a 5* hotel!
The staff are all lovely and friendly and couldn't do enough to help. They always keep in contact if any issues arise.
The food looks amazing and two coffee breaks a day with beautiful scones and fruit are much better than home!
My aunt has settled in really well and has made friends with other residents.
There are lots of activities for the residents to take part in from church service, school children entertaining them, bingo, birthday celebrations!
Hairdresser and podiatry also a Community Dentist.
Thank you to the manager and her amazing team for all their love, care, support and professionalism!

with professionalism, care and attention to detail. The fact that there was a break between new residents moving in, gave the staff time to get to know his individual needs. The fact that the manager sent me a video of him the next day taking part in a music activity put my mind at ease.
From day one, The Peninsula has felt like his home. The welcome for me and family members is always warm and inviting. His medical, social and personal needs are met without hesitation. No request is too big or too small for the staff.
The staff are amazing. I am so content knowing that he is being cared for with dignity, respect and love.

bathroom". Immediately it relieved all the family's fears as my aunt was happy and felt safe, in what I can only describe as 5-star standard accommodation.
On top of this the professionalism of the staff, their dedication to making new residents feel part of a safe community, the decor, the food, the gardens, the attention to detail, just a beautiful environment.
For me, having my aunt's best interests at heart, it's the staff, especially the residential manager, they talk to you to try and build up a portfolio of your loved one, they support them as best they can, and I have no doubt 100% that they care about every resident like it's their own family! This means more than anything.

and accommodation is excellent. We have been very pleased with all aspects of the Peninsula and would not hesitate to recommend it.

The staff are well trained and caring and it is clear that all the residents are comfortable and their individual needs are met with dignity and respect. The management goes above and beyond to put new residents and their families at ease during what can be a very difficult time. We will never forget the generosity and care shown by the manager and all the staff at The Peninsula to our Dad and to us. Thank you for everything!

Could not be happier for my mother to be here.

and more that I could want for my mum.
The residential manager has been there through the whole process. Helping me prior to mum moving in, being there on arrival and continuing to support us on this new journey for us as a family.
The home itself is like a five star hotel. Lots of tastefully decorated living areas all of which have amazing views. The bedrooms (including en suite) are all beautifully decorated and spacious.
Everything has been so well thought of with a sensory room and a hair and nail bar. The dining room has a lovely relaxed feel with restaurant quality food.
All the staff are so helpful and attentive and I couldn’t ask for any better care for mum.

prefer a more cool environment and that is a tricky one. We go out a lot but I think that is no problem. The welcome from the staff, the desire to please is second to none. The ambience is superb. The food is extremely well cooked and generous too. Everything is good, over and above. I would award 5 stars if I were not, myself, so awkward.