Care Home Owned by Princedale Care in Merseyside

maintained at all times. She chatted to all the staff and I always knew I had made the right choice.
Sadly she passed away recently but that was kind, gentle and peaceful too.
I would not hesitate to recommend this care home and have said this to many people already.

Dad with dignity, especially in the last few days of his life. We cannot thank the staff enough for the care that they gave to Dad and also to us as a family.

nothing but patience. It is a fun happy environment with activities to keep the residents engaged and happy. My mother passed away there and in her final days the staff were amazing. Thankfully her final days were as comfortable as could be. As a family we thank all the staff for everything they did.

loved the trips out. Thank you to all at Woodheath for taking such good care of her and for being friendly and welcoming to us each time we visited.

have never given up trying to bring some meaning and pleasure to her life. Only a fortnight ago, for instance, they organised an outing by taxi and wheelchair to the local promenade, for fresh air, sea views and a meal out. That initiative came from the staff, not from me, and was typical of their thoughtfulness. In short, I am full of the utmost praise for this excellent care home.

well-planned with schedules shown in the reception area.

My auntie particularly loves the children and animals coming to visit and the photos that appear on Facebook show her face lighting up with genuine smiles and joy. Woodheath is always clean and tidy when I go and visit and it is a very calm environment to enter. The staff are amazing and I really like the fact that there is always someone there that we know and have known since my auntie went there 4 years ago. Staff seem to like working there and stay which is great for continuity for the residents.

There seems to be a very proactive caring management team at the heart of Woodheath which radiates down through the home.

us to share as well. Woodheath feels like a proper home, not a a bedroom for mum. We find the staff always helpful and friendly and enjoy our visits with mum and regularly chat to other residents, I would recommend choosing this lovely home.

all of their birthdays with a constant stream of cake and fun. The staff have become Mum's new family and she loves them. This is an outstanding care home with outstanding support for your loved ones. They go the extra mile and I am eternally grateful to all of them.

with how well she has been cared for and how well she has settled in.

of Cantonese words. Every time we have visited, she is clean, well dressed and more importantly, well loved. She especially likes having her nails painted and is enjoying her meals! Asked if there were any issues with her care or any members of staff, she replied "no - they are all wonderful".
We have lived in the USA for 18 years now and have found it difficult to see how her age and ailments have slowly taken their toll. It is however of huge comfort to us that she is being looked after by such a compassionate and caring group of professionals. We thank you from the bottom of our hearts.