Care Homes Owned by Princedale Care in Merseyside

My mother was in Apple House for 6 months she loved it in there she was treated like a family member. I am her daughter and my two brothers plus my dad often went to visit mum, we always got a cup of tea and a warm welcome. The staff looked after my mum with care and respect they looked after her when she sadly passed away. I am so grateful for all the care received, well done all in Apple House

I welcomed the invite and I'm happy to say I have now been here for 8 years.

What an amazing place to place a loved one in need of care. 3 years of looking after my mother in law and the residential unit was just superb. The ability to adapt to her needs as her condition got worse and ultimately offering the best end of life care I have seen in a long time! The carers are so experienced they knock spots of some qualified nurses in recognising EOL , making sure all appropriate care is in place and being pro active in managing all this. I work in this line of work professionally and having experienced a terrible time with my own father in a different nursing home, Woodheath ( Apple House) deserves a 10 Star review. I wouldn't hesitate to place a loved one with dementia in this care home knowing they will be loved, cared for, stimulated, supported on their journey to the end. AMAZING

Well done !!

Feel that my parent is well looked after and his needs are met, they keep us well informed of anything that occurs with him as he can be quite difficult at times and they know how to handle him and calm him down

Overall very happy with Woodheath Care Home.

I was really anxious about the Christmas period as it's my first Christmas not having mum at home with me. Woodheath staff , from carers , nurses, activities coordinator, managers and volunteers all went above and beyond to ensure my mum , myself and even my children had a wonderful Christmas. Every visit we felt welcomed and enjoyed Christmas activities including a family Christmas party , mince pie and sherry Sundays , and carol singing. I can't recommend the Woodheath highly enough the staff genuinely care for all their residents.

My mum was a resident at Woodheath for almost 18 months. She settled in very quickly. The staff were kind and attentive and looked after her with care, patience and dignity. Where possible, they involved her in the social activities available which happened frequently. She had complex nursing needs which were addressed with professionalism and we as a family we're kept up to date on her treatment. Woodheath has a small, independent feel to it which we liked as it made the care feel more personal.

My Mum is generally very well looked after and the staff seem very fond of her. However when I visited recently she was sat in wet clothes as she had spilled tea. It was obvious as there was a lot on the tray too. When I pointed this out they immediately changed my Mum.

My friend was admitted from hospital not looking after herself with various problems. She has been so well looked after she now has lovely company lots of entertainment and looks really well. Could not ask for more

Room was clean, warm and tidy. When leaving spoke to a couple of members of staff regarding residents well being who were helpful.

Staff are always helpful and friendly when I visit and the home has a nice warm atmosphere. Mum is as comfortable as she can be and well looked after as she has dementia. The staff are really caring and dedicated

Overall, I am satisfied with the care and services provided to my wife. However, there are some areas that could be better. For example, personal items being misplaced (hearing aids), and clothes being put away with less care. I appreciate I can take care of this, yet each time I tidy up and sort it out, it often ends up in a mess again.

I am sincerely grateful for the care and services provided to my wife.

It is immaculate, the whole team are so committed and respect the residents dignity, they are professional and have time for not only the residents but for their families. An important part for any resident in a Care Home is to ensure they have plenty to occupy their minds and Woodheath definitely provides this with the wonderfully organised activities for everyone. When Ann was too ill to sit in the lounge, she was occupied in her room. I cannot thank everyone enough for the wonderful care and compassion and was deeply touched how they instantly loved and cared for her. We sadly lost Ann recently and I was holding it together quite well until we drove past Woodheath on the day of her funeral and saw the lovely carers once again sharing their time and kindness. You really are true Angelsx

Both my sister and I are more then happy with the care that our mother has received while she has been in Woodheath. The staff are exemplary, she has been treated with dignity and respect. She looks satisfied content and comfortable, she is clean her hair is brushed and tidy. The difference in her since arriving from hospital is incredible - grey pallor, hair not brushed, she looked lost. New colour in her cheeks, hair tidy she looks relaxed and content. I would have no hesitation in recommending Woodheath for anyone's relatives to stay. All the staff are outstanding, very friendly and have kept us informed about our mums condition. 10 out of 10 for all staff.

The staff at Woodheath Nursing Home are excellent with my mother and she is treated like family.

I would not hesitate to recommend this care home and have said this to many people already.

All staff at Apple House were caring, compassionate and professional when caring for my Mum. They also have a great range of activities for the residents to participate in, including day trips out, which my Mum loved. They treated her with care, dignity and respect. Thank you

Dad was terminally ill. The care he received was exemplary. All of the staff were professional, compassionate, kind and most of all treated Dad with dignity, especially in the last few days of his life. We cannot thank the staff enough for the care that they gave to Dad and also to us as a family.

The care my mother received was exceptional, and I would like to thank the staff publicly for the way they looked after her. Her end-of-life care was also very good; she was looked after with dignity and great care.