Care Home Owned by Princedale Care in Worcestershire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Princedale Care in Worcestershire

Only the locations & reviews in Worcestershire for Princedale Care are showing below.

View the details of all 3 locations (with 132 reviews) owned by Princedale Care

Princedale Care Locations in Worcestershire (1)

1 Care Home owned by Princedale Care in Worcestershire
Greenhill Park Residential Care Home

24 Greenhill Park Road, Evesham WR11 4NL 

9.5 37 reviews
"My dad has received excellent care. From his arrival the staff have understood his needs and cared for him with great compassion. They have…"   Read all 37 reviews
Location Type Care Home

Greenhill Park Residential Care Home is a converted Victorian gentleman's residence, located within wonderful grounds that make it ideal for a relaxing retirement and peaceful lifestyle. A professional care team are highly trained and pursue methods… Read more about Greenhill Park Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 34 Rooms
  • from £1,350 / week

Princedale Care Reviews in Worcestershire (37)

9.6

Princedale Care has a Group Review Score of 9.6 (9.568) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Princedale Care must have a Review Score.

Overall Experience
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Reviewer Connection to Princedale Care
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Review of

Greenhill Park Residential Care Home

from A F (Son of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has received excellent care. From his arrival the staff have understood his needs and cared for him with great compassion. They have also been incredibly helpful in supporting disolsions with the NHS over continuing care.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you so much for your kind words. We're really pleased to hear that your dad has received excellent care that our team has supported both his needs and you family with compassion.
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Review of

Greenhill Park Residential Care Home

from A R (Daughter of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are friendly, mums room is always spotless, the facilities are great with various rooms to be able to sit in when I visit. Mum is well looked after.
I gave a 4 star review as I feel communication needs improving.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for the feedback about our staff, facilities, and the care your mum receives. We also appreciate your comments about communication and will use this feedback to help us improve. Please Contact the home manager if you wish to discuss anything.
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Review of

Greenhill Park Residential Care Home

from P N (Daughter of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
After a period of staff changes earlier this year, we feel increasing confidence in Monika the new manager and her entire team. Monika has held regular meetings with relatives ( and residents) to share her vision and has acted on some suggestions and requests arising. Part of her vision was to increase
the range of activities on the weekly programme; adventurous outings to the Safari Park and a Motor Museum have been enjoyed already. The visits from the tots are a delightful inter generational initiative, plus the classical music concert & art are stimulating and lovely for my mother. In fact she is captivated by all the music entertainment.
All staff are accommodating in many ways, for example, we are able to book the smart Garden Room for visitors, birthdays or lunch. The catering team are always so flexible & considerate of my mother's dietary needs (and even ensured there were vegetarian options for me when we had a rare Sunday lunch together with her niece.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for taking the time to share such thoughtful feedback. We are delighted to hear that you are feeling increased confidence in Monika and the team, and the positive changes introduced over recent months have been meaningful for you and your mother. Monika is committed to transparency and collaboration, so it is wonderful to hear that the regular meetings and acted upon suggestions have been appreciated.
Your feedback means a great deal to us, and we will be sure to share your comments with Monika and the Team.
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Review of

Greenhill Park Residential Care Home

from Jane B (Daughter of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at GreenHill since August, she has settled in very well. Sadly Mum has had to spend time in hospital, but due to staffs quick identification and reactions, Mum was taken to hospital as quickly as possible. All members of staff are welcoming, friendly, helpful attentive and available.
They have made the transition for both Mum and myself so smooth and easy. Greenhill is clean and homely, there are activities on all the time, and family are welcome to visit join in activities any time.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeWe're so pleased that you find Greenhill Park to be clean, homely, and full of meaningful activities, and that you feel welcome to visit and join in at any time. Your comments mean a great deal to our team, and we truly appreciate you taking the time to share your experience.
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Review of

Greenhill Park Residential Care Home

from C G (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
On the whole the care is good. However there are times when clear requests and written instructions are ignored.
When family feel the need to write instructions on a notice it should indicate to carers that something is not done as per care plan. Common sense does seem to be improving but trying to
encourage as much independence as possible and not doing things for them because its quicker is not good care.
Medication should be given as instructed, otherwise it is not effective and results in exacerbation of condition, causing stress and illness which should be controlled with correct procedure.
Activities seem to be improving which helps to reduce boredom which in turn causes aggression and distress. Sitting a person at a table to wait an hour for lunch or coffee is not stimulating and is very uncomfortable.
These are observations which I hope will help. The carers in general may on occasions be lacking but they are generally good carers who show compassion and genuine affection.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for taking the time to share your feedback. We appreciate your observation and will ensure they are carefully reviewed with the team.
We value your recognition of the carer's compassion and genuine affection.
Please don't hesitate to speak with us directly if you would like to discuss anything in more detail.
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Review of

Greenhill Park Residential Care Home

from Angela F (Wife of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Greenhill Park Care Home highly enough. The staff and management are kind, caring , thoughtful and on top of situations. Every effort has been made to help my husband settle in. The home has a lovely family feel to it with only 30 residents, and friends and family are always welcome.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeWe are truly delighted to hear how well your husband has settled at Greenhill Park and that you feel supported by both the staff and management team.
Thank you again for your kind recommendation. I will share your feedback with the team. Thank you for your kind recommendation.
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Review of

Greenhill Park Residential Care Home

from Stuart J (Son of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Although this review relates to October 25.
It is our overall feeling that since my mum became resident at greenhill that she is safe, genuinely cared for, and all of here requirements are met to the upmost standards. Due to both my wife and I being self employed we don't have as much time as we would
like or need to look after my mum . We are comfortable that when we at work mum is in the best place she can be.
A heart felt thanks to everyone on the team at Green Hill, well done and keep up the excellent work.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for your kind feedback. We're so pleased to hear that you feel your mum is safe, genuinely cared for and supported to a high standard at Greenhill Park.
Thank you for your trust, and we will continue to do our very best for your mum.
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Review of

Greenhill Park Residential Care Home

from D B (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at the care home for 8 months. She is very happy. Looks well.
The carers are very good and professional. Also very compassionate and kind. Always approachable. The catering is very good. All the staff work extremely hard.
The care home is spotless. Clothes are laundered regularly
too. We are very pleased with everything.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeWe are delighted to hear that your mum has been happy during her 8 months with us and she continues to look well and settled. Your comments about the home being spotless and the staff working extremely hard mean a great deal to us. We are committed to creating a safe, comfortable and welcoming environment for all all residents, and it is lovely to hear this is reflected in your experience.
I will ensure your positive feedback is shared with the team.
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Review of

Greenhill Park Residential Care Home

from J T (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Greenhill park is a happy, friendly and well managed care home. There has been significant efforts to involve families and friends of relatives at many lovely events. The management staff know my Mum as well as everyone working there. The management have a keen eye for good quality care in a safe environment.
The
care staff are wonderful. My Mum always looks lovely and is contented there. They communicate really well with the family and recently acted efficiently and immediately when my Mum was unwell.
The staff appear to be happy in their work and are rewarded for their efforts. The staff are knowledgeable and this is shown in the way they care for and understand my Mum.
The home has recently undergone lots of aesthetic work and is smart, homely and clean.
I would not want my Mum to be anywhere else.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeWe are truly delighted to hear that you find Greenhill Park to be a happy, friendly and well-managed home. creating a welcoming atmosphere and involving families in the life of the home is very important to us, so its wonderful to know that our events and activities have been meaningful to you.
Thank you for also recognising the teams communication and their swift response when you mum was unwell.
Our staff genuinely care about the people they support, and you comments about their knowledge, compassion and happiness at work are greatly appreciated.
I will be sure to share your feedback to the team.
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Review of

Greenhill Park Residential Care Home

from Chris B (Son of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Greenhill for almost one year. She is generally settled and always well looked after. The staff are Greenhill's greatest strength I have never seen them be anything other than caring and kind. They are well led by a strong management team who always keep me informed. The atmosphere
is good, for me letting someone else look after my mum was a difficult decision but they haven't disappointed. I visit most days, at different times and it's always nice to be there.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeWe are truly delighted to hear that your mum has settled well in Greenhill park and that you feel confident in the care she receives. Its wonderful to hear that your visits at different times of the day are always positive experiences. We will ensure your feedback is shared with the team.
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Review of

Greenhill Park Residential Care Home

from Robert C (Husband of Resident) published on 3 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Am satisfied with the care provided to my wife in all aspects - home clean - staff very friendly and caring. Management pro-active & interested. Home convenient to me & my daughter. Improvements & modernisation underway.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for sharing your feedback. We are truly pleased to hear that you are satisfied with the care provided to your wife in all aspects.
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Review of

Greenhill Park Residential Care Home

from Myrna A (Sister-in-law of Resident) published on 3 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found Greenhill Park a very friendly environment not only for residents but guests as well. The staff made me very welcome each time I go.If you are worried about anything at all they will fix it. Found the entertainment did not happen regular. The residents complained about boredom but when an entertainer
was present very enjoyable. I visit about three times a week.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you very much for taking the time to share your feedback. We are delighted to hear that you find Greenhill park to be a friendly and welcoming environment for both residents and visitors. it means a great deal to our team to know that you feel support ed each time you visit.
We are also grateful that you have highlighted the concerns around entertainment and activities. Your insight helps us recognise where improvements are needed.
Please be assured we will review our activity schedule and work towards providing more frequent and meaningful entertainment activities.
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Review of

Greenhill Park Residential Care Home

from S S (Friend of Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had a good experience as a visitor to a resident at the care home. The staff are kind, gentle and caring. I haven't encountered the management staff on my visits, though emails have been dealt with helpfully and professionally. The home is always clean and residents look well-cared for. I can't
comment on some facilities eg showering as I've never seen them. The food seems good and drinks are plentiful.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for your thoughtful feedback. We're pleased to hear you've had positive experiences during your visit and that our staff, cleanliness, and care standards have met your expectations.
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Review of

Greenhill Park Residential Care Home

from Geoff M (Husband of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always received all the information about the care of Sylvia that I have a need to know. I am completely satisfied that she is being looked after by the best people available. They treat her with all the love, care & respect that she deserves. My thanks to all the management staff & all their
amazing carers.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you so much for your kind words. We are delighted to hear that you feel fully informed and reassured about Sylvia's care. Our team takes great pride in providing the highest standards of love, respect, and support to all our residents, and it means a great deal to know that this is recognised. I will be sure to share your appreciation with the management team and all the carers.
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Review of

Greenhill Park Residential Care Home

from C S (Daughter of Resident) published on 10 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cannot thank the team at Greenhill for the care they give to mum. She was reluctant to go into residential care but realizes its for the best. As she cannot walk and needs care 24/7. They are on top of her health issues. Contacting her G.P for medications and contacting the paramedics if that is whats
required. She has only been here for 6 months but is joining in. Activities there have been a lot of changes in the short time mums been here but hopefully things have settled down now.
Reply from Lianne Carling, Operations Manager at Greenhill Park Residential Care HomeThank you for sharing your experience. We're so pleased your mum is settling in and beginning to enjoy activities at Greenhill Park. Your appreciation means a lot to everyone involved in her care.
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Review of

Greenhill Park Residential Care Home

from N W (Son of Resident) published on 13 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There are lovely rooms. Facilities are nice and the staff welcoming. Pleasant visit with my mother.
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Review of

Greenhill Park Residential Care Home

from D L (Friend of Resident) published on 19 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are cheerful, helpful and visible. Occasionally need to listen carefully to what is being said, though I know they are very busy.
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Review of

Greenhill Park Residential Care Home

from June D (Power of Attorney of Resident) published on 10 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since he has gone into the care home the staff have treated him exceptionally, sometimes under difficult circumstances. They have shown nothing but caring and patience with him. The staff are always smiling and happy. They greet us warmly which is always nice.
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Review of

Greenhill Park Residential Care Home

from Paula B (Daughter of Resident) published on 29 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
As I live in Australia it is very important that I feel my parents are safe and well cared for and that they love where they live. Greenhill Nursing Home provides my husband and I with confidence that my parents are being cared for by people who love their job and respect the people they are caring
for.
I have received phone calls and emails and send texts informing us of all we need to know, in regards to Mum and Dad's health and well-being.
The staff care for my parents and ensure they maintain as much independence as possible. Their room is lovely and the fact they remain together in their room brings them such happiness. Mum and Dad enjoy the entertainment, food, and the lovely friends they have made since being there. The atmosphere is warm and inviting. All the staff are responsive to any questions we may have and management has always been on hand to talk to, email us or phone us.
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Review of

Greenhill Park Residential Care Home

from S N (Son of Resident) published on 18 October 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Greenhill for nearly four years. She is not the the easiest person to please, however she is provided with a good standard of care. The location of the home and its own garden are good. The level of care is from a team of consistent carers who are regularly checking
on my mum who is bed ridden. Visitors are welcome. The building is well maintained. If you are looking for a home to provide care for a relative I suggest you go check out Greenhill, as I am sure you will not be disappointed.
Reply from Ellie Hill, Director at Greenhill Park Residential Care HomeThank you very much for your very lovely review. This means a lot to us. From everyone at Greenhill Park.
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