Care Home Owned by Princedale Care in Worcestershire

health and mood have improved enormously since she arrived in February, helped greatly by the delicious home-cooked food and the increasing number of activities on offer. Visitors are welcomed warmly and soon feel like one of the family. Housekeeping and maintenance are also excellent, with spotless bedrooms and public spaces and great laundry services. I never expected to feel this confident about the abilities of a care home to look after my mum, but I am truly impressed by both the staff's and the management's commitment to the wellbeing of their residents. Greenhill Park is a real community and a place where everyone can feel at home.

the range of activities on the weekly programme; adventurous outings to the Safari Park and a Motor Museum have been enjoyed already. The visits from the tots are a delightful inter generational initiative, plus the classical music concert & art are stimulating and lovely for my mother. In fact she is captivated by all the music entertainment.
All staff are accommodating in many ways, for example, we are able to book the smart Garden Room for visitors, birthdays or lunch. The catering team are always so flexible & considerate of my mother's dietary needs (and even ensured there were vegetarian options for me when we had a rare Sunday lunch together with her niece.

They have made the transition for both Mum and myself so smooth and easy. Greenhill is clean and homely, there are activities on all the time, and family are welcome to visit join in activities any time.

encourage as much independence as possible and not doing things for them because its quicker is not good care.
Medication should be given as instructed, otherwise it is not effective and results in exacerbation of condition, causing stress and illness which should be controlled with correct procedure.
Activities seem to be improving which helps to reduce boredom which in turn causes aggression and distress. Sitting a person at a table to wait an hour for lunch or coffee is not stimulating and is very uncomfortable.
These are observations which I hope will help. The carers in general may on occasions be lacking but they are generally good carers who show compassion and genuine affection.

like or need to look after my mum . We are comfortable that when we at work mum is in the best place she can be.
A heart felt thanks to everyone on the team at Green Hill, well done and keep up the excellent work.

too. We are very pleased with everything.

care staff are wonderful. My Mum always looks lovely and is contented there. They communicate really well with the family and recently acted efficiently and immediately when my Mum was unwell.
The staff appear to be happy in their work and are rewarded for their efforts. The staff are knowledgeable and this is shown in the way they care for and understand my Mum.
The home has recently undergone lots of aesthetic work and is smart, homely and clean.
I would not want my Mum to be anywhere else.

is good, for me letting someone else look after my mum was a difficult decision but they haven't disappointed. I visit most days, at different times and it's always nice to be there.

comment on some facilities eg showering as I've never seen them. The food seems good and drinks are plentiful.

amazing carers.

required. She has only been here for 6 months but is joining in. Activities there have been a lot of changes in the short time mums been here but hopefully things have settled down now.