Care Home Owned by Young at Heart Care Homes Ltd in Bristol

has happened to mum they will ring and inform me of whats happened. Very happy that mum has moved here.

for her to join in with and there is always something going on. They decorate the home when celebrating different holidays which make it.

what situation my mum would have been in now . I can now enjoy quality time with mum rather than being her carer , she is safe and I sleep much better at night knowing she has the support and care 24/7 which I'm unable to provide .

for him and eventually they won him over.
As a family we were very happy with the care he received at Bernash. The staff are great and there always appeared to be a happy and settled team on who they understood the needs of the residents.

of a saint.
My grandmother has settled well and I now know that she is in the best place and in the safest pair of hands.

and us as a family, making the move as easy as possible for all concerned. Staff's expertise is reassuring. This really is a ‘care’ home. Every member of staff, whether the manager, the care team/leaders, or those responsible for finance, catering, maintenance or cleaning, are friendly and seem to really know and care for my mother, understanding her unique needs, behaviours and interests and giving her time and attention. Bernash is welcoming to family and friends, and open and thorough in its communication. I have visited quite a few specialist care facilities, but none have compared with Bernash in terms of the sense of family and genuine feeing of ‘home’ that it provides.

treated with dignity and respect. Every concern we had was dealt with immediately and with professionalism. Mum's final few weeks were difficult because she was in pain but the staff went above and beyond to make her comfortable. We have huge respect for the job the manager and her team do and are incredibly thankful Mum was able to spend her last years at Bernash.

made welcome, my uncle said the food was like being in a 5-star hotel. He had lots of fun and laughter with the staff and they with him. The care home communal areas were always clean as was my uncle's bedroom and bathroom kept spotlessly clean. His personal care by the staff was also done on a daily basis and clean clothes everyday put on him. He could be difficult because of his dementia but the staff was patient and kind. I cannot recommend this care home and its staff highly enough. The care and compassion they show are exemplary. Thank you all at Bernash you are amazing we are forever grateful.

being, and intruded on neighbours, whether they wanted her or not! Out wandering at night, 2 am, moving neighbours recycling bins to look for the cat! Brought home in a police car, having been found wandering in a large store a fair distance away. One next-door neighbour very kindly said he would look out for her, which ended up with him going over to her house - often, doors left open, seeing no lights on, although dark, and she was asleep in bed! Then she started to fall, day and at night but couldn't get up -horrendous! Then subsidence struck. Work couldn't be done with her in the home.
That she let us move her is an absolute miracle! She's no longer lonely and feels happy and secure!

done to help my family, especially with my grandad approaching his final days - they've made it comfortable and intimate without straying from professionalism.

my visits.

main priority. The care that mum received was second to none with good home-cooked meals that looked tasty.
Mum was very happy at the home and the family was more than happy with how Bernashs staff looked after mum in the last few days as we were kept informed as to what was happening, and the home was very accommodating when family members wanted to say their goodbyes nothing was too much trouble.
We chose this home because it was small and how friendly the staff were when we first viewed although some of the rooms are a bit dated they felt homely but always clean.
We cannot thank the staff enough for the care they provided and would recommend Bernash to anyone.

mum with dignity and compassion but that they have great affection for her. We are so delighted we choose Bernash.

people.

on for the residents to join in.