Care Homes Owned by Ardale in Rutland

My aunt is very well looked after, the staff being very pleasant and helpful. The food is excellent and the accommodation is pristine, lovely bathrooms, views of the surrounding countryside. Rooms are well equipt and everyone seems happy.

Care staff are trained to care. To some help and care is instinctive and kind. To others it is all a pleasant job to be tolerated. The Grange policy of moving staff periodically from floor to floor discourages. Dementia patients welcome friendliness to be warm and heartfelt.

Since my relative became a resident I am pleased to say that overall I have had a very positive experience at the Grange. The residence is always clean and tidy and both staff and management are always polite, professional and helpful. And most importantly my relative is happy, safe and well cared for with both dignity and respect. Many thanks to all concerned.

I needed to get my 83 year old mum in for emergency respite care that evening and they accommodated and helped me straight away, the staff were so kind. A nurse and senior support worker were waiting for us and instantly put my mum at ease. Her room is very nice and clean and every care need my mum has is taken care of with kindness, dignity and respect. She feels safe and looked after. I can't thank you all enough.

Dad has been a resident at Oakham Grane for around 6 months following a fall at home. I viewed around a dozen care homes before choosing Oakham Grange and am delighted at how things have worked out. The facilities for dad are excellent - he has a build in hoist in his room to allow him to be moved safely from bed to chair etc. The staff are very friendly and caring, the food is excellent and the general facilities top rate.

The facilities are excellent and the setting feels more like a home than a care facility.

I had a fall and could not look after myself at home, and could not find a carer. I came for a rest to help me recover. I found the room large, comfortable did restful. There are more staff about than I expected and they are friendly helpful and well trained. If I need this kind of support in the future I shall apply here.

I am a former adult and paediatric manager and have been impressed by the care and compassion staff convey to all residents.

In our experience, Oakham Grange provides excellent care. We greatly appreciate their flexibility and understanding as my aunt undergoes a difficult transition towards relinquishing her independence. The environment in the home is warm, clean and comfortable with good provision for both privacy and community. The staff are friendly and compassionate and appear to genuinely enjoy their work.

Hugo

The Grange Care Home in Oakham delivers an exceptional experience that warrants top marks across the board, providing complete peace of mind to residents and their families through its outstanding standard of care, excellent facilities, and genuinely compassionate staff performance. The management and staff create a warm, friendly, and highly professional environment, offering tailored, person-centred support with utmost dignity and respect. The facilities themselves are bright, modern, and spotless, featuring high-quality, home-cooked meals, and beautifully maintained, accessible gardens for residents to enjoy. What truly sets The Grange apart is its dedicated, responsive team who ensure all needs are met while fostering a lively atmosphere through a wide range of engaging activities, making it a highly recommended place that genuinely feels like a supportive home.

My husband (R.W.) has been residing at Oldham Grange for 4 and a half months. He has multiple medical diagnoses but for me the most difficult to accept and cope with is his dementia which has rapidly progressed in the last 6 and a half months. Behaviour and subsequent care management can be very challenging and I have witnessed on multiple occasions great patience, concern, gentleness and respectfulness for privacy and dignity by staff as they cope with these difficult and trying situations. I am kept informed and consulted from time to time, and emotionally cared for and supported as well. I was initially attracted to OG's family-centred philosophy of care and I have experienced this much to my satisfaction. Last Sunday several family members wwere enabled by OG to enjoy a Sunday lunch with R. to celebrate his 89th Birthday. It was a happy occasion for R. and his family to come together in lovely, comfortable and safe surroundings and be served a super lunch all carried out with love and care.

Over the past four months of my wife's residency, I have been a regular visitor to Oakham Grange. During that time, it has been a comfort to see my wife securely settled in such a well-designed, well-equipped and well-maintained home where her medical, personal and social needs can be met. This is largely due to the hard work and commitment of the staff - all of whom are welcoming, helpful and always keen to improve the service they offer by addressing any problems that arise. No care home can be perfect - but Oakham Grange manages to tick many of the boxes. Many thanks to all concerned.

Some activities here been cancelled at short or notice which is disappointing, especially at weekends. As a registered blind resident these activities are essential. Food - very limited choice

Whilst always a very difficult decision to move a relative into residential care, Oakham Grange staff go out of their way to make it a positive experience.

After a 12 week hospital stay, my Dad had deteriorated in many different aspects of his health and wellness. He was discharged from hospital to Oakham Grange, and we could not be happier with the progress that he has made in just 3 weeks of being there. It is a very calming, homely environment with amazing facilities and wonderful caring staff who treat both my Dad and our family with the utmost respect. The manager is incredibly kind, warm and helpful and has been a great support to us in helping with the transition of Dad's care from home, to the care home. I am very grateful to all the staff at Oakham Grange for providing my Dad with the outstanding level of care and support he needs to help him recover to his full potential.

Never had a single thing to complain about. Everyone has been friendly, kind and helpful. All the staff have been amazing in their professionalism, and no task is too onerous. The activities are enjoyable and high quality. The pianist is wonderful and everyone enjoys his performances. The facilities are second to none and are made by the pleasant, helpful team. There has been no back-biting or back-chat -it seems a very happy place. The staff genuinely care and that's apparent. We have not heard any complaints from anyone at all. All in all a wonderful place to be.

A heartfelt thank you to the entire Oakham Grange team - your dedication makes all the difference.

She is approaching her 91st birthday happy and content. We owe Oakham Grange a deep sense of gratitude.

Caring, considerate staff have made it easier to put my husband into a care home knowing he is looked after safely at all times.