Care Home Owned by Ardale in Rutland

I shall apply here.

tricky and upsetting settling in period for her, due to her condition, nothing has been too much trouble. The staff are polite, professional caring and attentive and nothing is too much trouble, including sourcing a McDonalds milkshake for breakfast!!!
Everyone is friendly from the nursing staff to the housekeeping staff and activities co-ordinator.
Staff respond quickly to emails and deal with any concerns raised at the earliest opportunity. They have kept us informed in with any issue regarding my godmother which is very reassuring.
I am a former adult and paediatric manager and have been impressed by the care and compassion staff convey to all residents.

community. The staff are friendly and compassionate and appear to genuinely enjoy their work.

emma in particular went along with.
The daily reviews were a god sent and the level of care that was provided was top notch.
In those final moments you could see the genuine care and love for my dad.
Can not say thank you enough.
Hugo

staff create a warm, friendly, and highly professional environment, offering tailored, person-centred support with utmost dignity and respect. The facilities themselves are bright, modern, and spotless, featuring high-quality, home-cooked meals, and beautifully maintained, accessible gardens for residents to enjoy. What truly sets The Grange apart is its dedicated, responsive team who ensure all needs are met while fostering a lively atmosphere through a wide range of engaging activities, making it a highly recommended place that genuinely feels like a supportive home.

and I have witnessed on multiple occasions great patience, concern, gentleness and respectfulness for privacy and dignity by staff as they cope with these difficult and trying situations. I am kept informed and consulted from time to time, and emotionally cared for and supported as well. I was initially attracted to OG's family-centred philosophy of care and I have experienced this much to my satisfaction. Last Sunday several family members wwere enabled by OG to enjoy a Sunday lunch with R. to celebrate his 89th Birthday. It was a happy occasion for R. and his family to come together in lovely, comfortable and safe surroundings and be served a super lunch all carried out with love and care.

due to the hard work and commitment of the staff - all of whom are welcoming, helpful and always keen to improve the service they offer by addressing any problems that arise. No care home can be perfect - but Oakham Grange manages to tick many of the boxes. Many thanks to all concerned.

choice

and updating his care plan and all staff (management, care and nursing) are willing to listen to queries and suggestions and implement change if it is appropriate. Record keeping is exemplary and I am kept fully up to date with any changes in my husband's care.
All family and visitors are greeted warmly at reception, the home is spotless and very well maintained, and clothing is well laundered. The range of activities is excellent and there is something for everyone, should they wish to participate.
Whilst always a very difficult decision to move a relative into residential care, Oakham Grange staff go out of their way to make it a positive experience.

amazing facilities and wonderful caring staff who treat both my Dad and our family with the utmost respect. The manager is incredibly kind, warm and helpful and has been a great support to us in helping with the transition of Dad's care from home, to the care home. I am very grateful to all the staff at Oakham Grange for providing my Dad with the outstanding level of care and support he needs to help him recover to his full potential.

are second to none and are made by the pleasant, helpful team. There has been no back-biting or back-chat -it seems a very happy place. The staff genuinely care and that's apparent. We have not heard any complaints from anyone at all. All in all a wonderful place to be.

are genuine, kind, compassionate, and professional which provides my parents with real stability and comfort. It's clear they genuinely care, always treating residents with the dignity and respect they deserve.
The home is spotlessly clean, well maintained, and welcoming. Meals, especially lunch, are always fresh and thoughtfully prepared. It gives me great peace of mind knowing my loved ones are in such capable, caring hands.
A heartfelt thank you to the entire Oakham Grange team - your dedication makes all the difference.

to cope at home but the pressure was too great.
I was forced to look for help and had no knowledge whatsoever of nursing homes except a rather negative take on them.
Oakham Grange has been a lifesaver, not just hers but mine as well. From the moment I first visited I had such a good feeling. Not what I was expecting at all!
Immaculately clean the staff are always at hand with a ready smile. A feeling of love care and compassion not often found in the world today. Medical needs are monitored closely and administered with dignity. The food excellent and of a continuously high standard.
She is approaching her 91st birthday happy and content. We owe Oakham Grange a deep sense of gratitude.

Best respite stay my father has had.

It is reassuring to know that they are being well cared for when we are unable to be there.

feeling.
There is always an activity or performance to attend to have fun at and interact with other residents. The manager and the staff even arranged a coffee morning for Mum, who was missing friends from the village she had lived in all her life, so everyone could come in and see her. Everyone was so impressed with the lengths the staff would go to arrange such a special morning for everyone in the community.
My family and I are so grateful to each and every one of the staff at Oakham Grange.

the staff (and I mean all - maintenance, cleaners, carers, nurses, office/reception, management) are conscientious, carrying out their different jobs in a professional manner, each has time for the residents, nothing is rushed and nothing is too much trouble. As a team, they make everyone - not only the residents but family and friends too - feel special.
I am so happy to have Mum living in Oakham Grange, I know she is safe and is being well cared for.
Thank you, Oakham Grange

that help. There is no consistency with serving of breakfast either, for example, sometimes 7:30am sometimes 9:15 - despite her requesting a time. There needs to be better management.