Care Homes Owned by Ardale in Hertfordshire

and the home has only been open for about 10 months. It feels more like a very good hotel and nothing like a typical care home. The internal decor and resident facilities are first class. I was so impressed I decided to transfer my mother from her current home as soon as possible. She has been there for a month now and I have found the staff to be very professional, helpful, attentive and responsive. The activities are extremely well run the care provision is excellent and the residents all appear very settled and happy. In my opinion Welwyn Grange is on a completely different level to any other care home I have experienced and I would thoroughly recommend it. If only all were this good!

confidence and enjoy life again. A very special place.

and within a month she is looking and feeling better than she did a year ago. The accommodation and food compare to an upmarket boutique hotel and I look forward to every visit. Nothing is too much effort and everything is met with a smile. The family is benefiting from less stress and Mum is no longer scared but relaxed and happy.

more impressive was the open, transparent attitude of the care team and senior leadership team members I met. Clearly committed to creating a fantastic environment where quality of care and continuous improvement is enshrined into the culture.

A truly fantastic place for friends and loved ones to spend later life.

my parents needs. My parents have integrated well into the daily life at The Grange where they have an independent daily routine combined with the educational, fun and community services that The Grange supply. We wouldn't hesitate to recommend The Grange care home if you are looking for a care home for your loved ones.

to her care as a resident, it was always professional but also compassionate. Their understanding of both our mum's requirements but also, crucially, our needs as a family at this difficult time could not have been better. We will be forever grateful for this and can highly recommend the Welwyn Grange to anyone considering either residential or nursing care for a loved one.

level of care and facilities we don't feel could be improved on. Most importantly of all, the staff were not only totally professional and highly skilled but were overwhelmingly lovely, empathetic people, sensitive to mum's particular needs and to us her children. They supported us completely throughout this very difficult time. We cannot recommend them highly enough - individually, as a team, and as a care home.

made Dad and the family so welcome on the day of the move, which made it really easy for Dad to settle in to his new environment.
Dad is so happy, well cared for, the staff are all so caring and very generous with their time.
We really couldn't recommend them enough, they have exceeded our expectations

the time at home. The activities she had been doing while she stayed we took note of and because of the incredible staff we have taken them home with us to help mummy stay happy. She is very much looking forward to going back and our end goal is to have her as a full time resident in the future. We will be only leaving mummy here when we go away. Thank you.

on my father and, within hours, came back to us with the news that they would accept him into their care. When it comes to care homes, Welwyn Grange is what 'good looks like'! The care home itself is everything and more you could wish for. The communal areas of the building are beautifully decorated with stunning soft furnishings and fixtures and fittings. The bedrooms and en-suite wet rooms are immaculate, beautifully presented and made to feel very welcoming. The admin staff, carers, nurses and management team are all excellent - very professional, hugely caring and really want to do their very best to ensure their residents are living their best lives whilst in their care.

we visited Welwyn Grange we immediately knew that this was the place for my father. The staff that showed us around were caring, informative and supportive. We were blown away by the beautiful, spacious bedrooms and comfortable lounge areas. Once my father arrived, he was well cared for by nursing staff and carers alike, nothing was too much trouble. They were patient, kind and always available for any help we needed. Activities and entertainment took place regularly for anyone that wanted to join in, led by a wonderful entertainment coordinator, my father did a lovely piece of art that we will always treasure. The food was of an amazing standard, and impeccably served. Thank you again!

spotlessly clean, everyone cares and there's a lovely sense of community. The manager, support staff, nurses, carers, chef and cleaners have all taken time to get to know Dad and to learn about him, caring for his wellbeing just as much as his health. Activities have been tailored to appeal to him as an individual as well as to the wider community. They have supported with medical appointments and liaising with the hospital. And the quality of the food far exceeds my expectations for a care home setting! As a family we feel well-informed. I can't thank the team enough for all they are doing for my Dad.

programmes on the big screen. The spotless bedrooms are spacious and comfortable with a smart tv and en suite wet room. The food is excellent. There is an activities programme and he loved a visit from the therapy dogs during his stay. Even though the smart new building was a big draw, the main reason I chose the home was the nursing team are extra to the care numbers and I felt confident he would benefit from individual care during his stay. Communication with the home is excellent. The manager and service manager took the time to get to know us before and during the stay. Staff are kind, caring and professional. I now plan to book regular short respite stays. Thank you to the manager and the team.

the weather is good.
The food is always well prepared and nutritious and there is a good choice every day. Whenever visiting my twin Aunts am always asked if I want to stay for lunch with them.
Whenever there is a birthday the Chef always makes a special cake for the resident concerned and everyone joins in celebrating.
The cleanliness of Potters Grange is exceptional and everywhere is spotless.
There is a hairdresser and cinema where residents can view and enjoy films.
My Aunts are very happy living here.
Would highly recommend this home to family and friends.