1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Rossfield Nursing Homes Ltd
  4. Locations Owned by Rossfield Nursing Homes Ltd in West Yorkshire

Care Home Owned by Rossfield Nursing Homes Ltd in West Yorkshire

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Rossfield Nursing Homes Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for Rossfield Nursing Homes Ltd are showing below.

View the details of all 2 locations (with 83 reviews) owned by Rossfield Nursing Homes Ltd

Rossfield Nursing Homes Ltd Locations in West Yorkshire (1)

 - Browse 1 Care Home owned by Rossfield Nursing Homes Ltd in West Yorkshire
List View
Map View
Sort By
Well Springs Nursing Home
122 Leylands Lane, Heaton, Bradford BD9 5QU 
Top 20 carehome award certificate
10 78 reviews
Well Springs Nursing Home, Bradford, West Yorkshire
Top 20 carehome award certificate
"My Dad was moved to Well Springs following many weeks in hospital, for end of life care. We requested Well Springs because my Mother-in-law…"   Read all 78 reviews
  • from £1,300 / week
  • 63 Rooms
Location Type Care Home

Rated "Outstanding" by CQC for Caring (January 2023), Well Springs Nursing Home is set in beautiful mature gardens in Heaton, Bradford. This carefully extended home blends the old with the new to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Rossfield Nursing Homes Ltd Reviews in West Yorkshire (78)

9.7

Rossfield Nursing Homes Ltd has a Group Review Score of 9.7 (9.705) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rossfield Nursing Homes Ltd must have a Review Score.

Overall Experience
  • 74
  • 4
  • 0
  • 0
  • 0
Date Published
  • 78
  • 8
  • 14
  • 20
  • 58
Reviewer Connection to Rossfield Nursing Homes Ltd
  • 28
  • 18
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Well Springs Nursing Home

from Clare B (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was moved to Well Springs following many weeks in hospital, for end of life care. We requested Well Springs because my Mother-in-law had lived there before dying 8 years ago. To say it was like going home and seeing old family friends is testament to the culture, management and truly amazing
care team, many of whom recognised us and made us feel so welcome.


The care, compassion and dignity shown to Dad was second to none. Following the handover from hospital we were told by the senior carer that she had never seen anyone in such a state and she spent considerable time ensuring Dad was comfortable, clean and not in pain.


Every single member of staff on entering the room touched Dad's shoulder, explaining who they were and what they were there to do - showing him the respect he so deserved and had none of in hospital. We could visibly see the tension in his body disappear and he relaxed. Nothing was too much trouble.


Thankfully Dad passed away in the best possible place.

Reply from Sue Walsh, Registered Manager at Well Springs Nursing HomeThank you for your kind words. It really was like seeing old friends when you came through the door and we are so glad to have been able to care for your Dad in his final hours. I wish we had the chance to get to know him better and I am relieved that he was able to relax and be treated with the dignity and respect that he deserved. It was obvious that our staff think of you and your family fondly and we were so glad that we could help allay your stress and worries and support you all on this difficult journey.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Carrie R (Daughter-in-law of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was cared for under palliative care at Well Springs for the last month of her life. The care staff and managers were outstanding. From the first phone call when Joe assured me that he would sort everything out, we felt confident that our mum had the best care by staff who truly understood the
meaning of 'holistic' care. Nothing was too much trouble and care was never just about the physical tasks that needed to be done. The staff cared for both our mum and us and took the time to understand our situation and support us all emotionally and psychologically. Thank you for treating our mum with dignity and respect in her last days and allowing us some rest bite in safe assurance that her care was excellent. Thank you
Reply from Sue Walsh, Registered Manager at Well Springs Nursing HomeThank you for allowing us to care for your mum; we are honoured to have known such a lovely and genuinely caring person. It meant the world to our team, particularly her former students, to be invited to her celebration of life and to be part of her journey.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Alan F (Nephew of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Sue Walsh and her team for the excellent care and support they gave to my Aunt during her short stay at Well Springs. Nothing was too much trouble and she was treated with care, compassion and love by all of the staff.
I have no hesitation in recommending Well Springs to anyone
looking for an excellent nursing home.
My Aunt was in hospital and had to be moved to a care home which had 24 hour care at short notice.
I was impressed by the facilities and the care the staff took in showing me the facilities and the rooms that were available. At all times Sue and the staff were very professional and filled me with confidence. Sue also helped me with the discussions with the Council.
On arrival my Aunt was visited by several members of the team everything was explained and great care was take to make sure she was made comfortable. The standard of cleanliness and quality of food was excellent and the staff were outstanding and dedicated to supporting my Aunt .
Reply from Sue Walsh, Registered Manager at Well Springs Nursing HomeThank you for your kind words. It was a pleasure to look after your Aunt. She was an amazing person and we were lucky to have known her, even if it was for a short time. We try to ensure that not only the resident, but their whole family are treated with respect, compassion and kindness whilst being supported to make the very difficult decision to move their loved one into a 24/7 care facility. We are thankful that you chose our home and that you put your trust in us to care for your Aunt.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Philip T (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have chosen to leave this review as a thank you to Ben and his team of carers and staff for the way in which they looked after my father, who sadly passed away recently at the ripe old age of 98. He was in their care for nearly 4½ years. They were wonderful with him. My wife and I were regular visitors
(as were the rest of our family) so we witnessed first hand the care given. He was always treated with love, care, respect and kindness. Latterly, he spent nearly all his time in his room and we rarely had a visit where a member of staff didn't look in on him whilst we were there. The warmth of these exchanges was very evident to us.
The staff were welcoming to us as visitors and were responsive to any concerns we raised. We were made to feel very welcome and got to know the staff well. I have no hesitation in recommending Well Springs to anyone facing the very difficult decision of which nursing home to place their loved one in. The home always smelled lovely and clean on entering.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for your review. We loved caring for your dad. He really did make people smile with his shining personality and joyful singing. The staff all loved him very much and we miss him greatly. Your kind words are appreciated and will be shared with all of our staff at our upcoming staff meetings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Pawel B (Husband of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has advanced dementia and was very unwell when she moved into Well Springs in May '25. Her condition has now improved greatly and she is eating, drinking, and sleeping properly - all thanks to the dedication and outstanding care and support she has received at WS.


The standard of cleanliness

and the quality of the food in the home is first class and I know my wife is very happy and content there as she is always smiling. The warmth, kindness, and professionalism shown by all the staff towards residents and visitors alike is a wonderful feature of the home. Extras such as arranging birthday cakes, excellent Xmas festivities, and the visiting singers and entertainment for residents all add to the high quality of the care provided by WS. In addition, it is very easy for family & friends to visit, which we greatly appreciate.


Overall, I rate Well Springs as outstanding & have recommended the home to several friends currently looking to place a relative into care.

Reply from Sue Walsh, Registered Manager at Well Springs Nursing HomeThank you so much for the lovely review. It is a pleasure caring for your wife and I know she is loved by all the staff. We always try our best to meet the expectations of families and our residents to provide an outstanding service and it is appreciated when they are able to recommend us to other people who may be looking for residential care. We are glad that your wife, family and friends enjoy the activities provided and that you all feel comfortable when visiting our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Michael T (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at a few homes before we were lucky enough to find well springs which was by far the best we'd seen. My dad was very unwell when he went there , I was told he had only few months to live yet he was still there nearly 5 years later ! The care and love shown to him there was brilliant and made
me feel a lot better about him having to be in a home . All the staff seem to go that little bit further and dad loved the attention he got . He was treated with respect and dignity. Anyone looking for a care home could not hope to find a better one to take care of their loved one
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you! Your review is wonderful and we all truly miss your dad. When someone is here for 5 years it feels incredibly different without them around. I use to love our chats in the corridor and he'd often be singing and always in the jovial mood we'd all come to love. He really was a total gentleman in all sense of the word. Thank you for your support as a family. We loved that you could still take him to the coast for the odd weekend. We know how much this meant to him. Once again, thanks for taking the time to leave this review and sharing your experience of what Well Springs is like.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Julie B (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first contact with Well Springs our experience has been excellent. Mum arrived from hospital in a very frail condition and has been treated with care, warmth and kindness by every member of staff. Although still frail her condition has greatly improved, all due to the excellent care she
is receiving. Mum is happy and settled in the home and, as a family, we feel reassured that Well Springs is a fantastic home and the best place for her to be.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for such a lovely review. We are thankful you chose Well Springs for your mum as we know what level of care we can offer to those who need to move in to a nursing home. I am so glad you feel that reassurance that we want for all families of loved ones here at Well Springs. It can be such a tough time choosing a care home when you only want the best for your family member. Thank you again for taking the time to leave this review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Tim M (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in to Well Springs for what turned out to be the last 12 months of her long and happy life and the care Mum received could not have been kinder or better.


Mum was wheelchair bound and suffering from Parkinsons, but nothing was too much trouble for the staff.


Well Springs is very well resourced

with motivated and well trained staff and this shines through in the care they provide.


It was a huge comfort towards the end to know Mum was surrounded by people who genuinely cared about her welfare, comfort and dignity.


Based on our experience and having had experience of other Nursing Homes, I would not hesitate to recommend Well Springs to anyone looking to provide care for their loved ones.

Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for these kind comments and taking the time to leave the review. We were privileged to care for your mum. Finding the right home is very tough and I remember from our conversations that it was a hard decision to move mum from her previous home. I am thankful you felt it was the right decision as I knew we could care for your mum the way she truly deserved. Often people settle for "OK" homes thinking all are the same and not realising some homes do truly try their hardest to go that extra mile. Thank you once again for putting your trust in us to get things right for your amazing mum. We loved the time we had with her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Anya A (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first day of mums arrival the staff were professional, yet welcoming. The staff from management to maintenance are polite, knowledgeable and could not do enough for my mums comfort and wellbeing. They also kept family members well informed of the situation with my mum. I felt that the
staff treated their employment more like a vocation rather than just a job. I honestly do not have anything negative to say.
I would highly recommend Well Springs Nursing Home to anyone who wants to be reassured that their loved one is being well cared for and respected for the individual they are.
I also thank them sincerely for the empathy shown to myself, family and friends who visited my mum during her last day with us. As said previously this care home goes above and beyond if they can.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for your lovely review and thank you for choosing Well Springs. It was our pleasure to care for your mum and for us to get to meet your family. A lot of our staff have been with us for many years with a third of our workforce having been with us over 10 years. Whilst we won't always get things right, we have many staff who truly love what they do so always try to make sure people get the care they deserve. I personally feel privileged to work with so many like-minded people who do truly care. Thanks again for your review!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Sally R (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Well Springs Nursing Home just over a year ago. From her very first day she has been treated with care, compassion and lots of love. Nothing is too much trouble for the staff, and even though they are all very busy, they still have time to chat with the residents and their families.
The home is bright, clean and has a lovely atmosphere from the moment you walk through the door. It feels like you are part of a big happy family! The range of daily activities offered are good and are enjoyed by the residents. Families are encouraged to join in too! The gardens are well maintained, with seating areas and a lovely pond to enjoy.


Thank you to everyone at Well Springs for all you do. It is very reassuring that when I leave I know mum is in the best place possible.

Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for your review. I always remember our first conversation when your family were keen to find a better alternative to your mum's previous home. How families feel at times when they cannot visit is often a true barometer of the trust that can be built when loved ones come into good care homes. Care homes should be a loving environment, and do everything in their power to celebrate and empower people who reside there. Thank you once again for taking the time to write this review. I will share these comments with our whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from D B (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to wells springs in Oct 2024 since her move she has improved in all aspects of life considering her frail condition I credit this to the whole team at Well springs who look after her in a magnificent way, all staff are friendly courteous, polite and very professional.
The home is well staffed
, well appointed, has great activities for residents who are encouraged to take part, food is good , ice cream van comes, entertainers come, has well tended gardens, mum is very happy with her room, clothes always cleaned and ironed, and every aspect of been resident there
So im elated at my choice for mum to make the most of what precious time is left in the best possible way
Keep up the good work all at well springs you do a tremendous job of which we as a family could not thank you enough
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for such a nice review. It has been lovely for us to get to know your mum and the rest of the family over the last year and I thank you for all your support during this time. We all love what we do and will keep working hard to make sure your mum has everything she wants and needs. Thanks again for the review!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Debra C (Daughter-in-law of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's mother had a spell in several homes, but Well Springs Nursing Home was the best by far - an excellent place that truly stands out for its high standard of care and genuine compassion. We found the surroundings peaceful, well-maintained, and thoughtfully designed to provide a calm and pleasant
environment for residents and visitors alike.
What really makes Well Springs special is the management and staff. They are not only professional and attentive but genuinely kind-hearted. Every member of the team treat my mother-in-law with dignity and respect, and met her needs with patience and understanding.
It's clear that this is more than just a place to live-it's a community where residents feel safe, valued, and cared for.
I would highly recommend Well Springs to anyone looking for a nursing home where quality care and human kindness go hand in hand.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for this beautifully written review. It is so kind of you to take the time to share this feedback and it is very much appreciated. Your mother-in-law was a very special person and it was a pleasure to be present to welcome her on her first day with us. Whilst not with us long, she really did settle in well and get to know the staff supporting her. I am so glad you and your family felt as though this was the right place, at the right time. Thank you again for your feedback. I will share it with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Maria D (Daughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well Springs is a gem of a nursing home. The atmosphere is one of genuine community. As I pushed mum's wheelchair around the grounds last weekend (mum loves to look at the flowers and the birds), residents waved and staff beckoned to join them on the terrace for an ice lolly. Mum and I have spent a
life-time taking care of one another. At nearly 92, after a stroke on top of dementia, we could no longer do this alone. Being there, for the both of us, is like having an extended family around us everyday. In choosing Well Springs, I know in my heart that mum is in the best of all places. Thank-you Well Springs staff. You're awesome!
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for this review and trusting us to care for your mum the way she deserves. She is a lovely lady and we are so lucky to be able to help her in her time of need. I know your mum means everything to you and this is why this review speaks volumes. We often get the "extended family" comment and this is because we have such great staff tenure and retention that it is the same people, day in, day out that get to build and harness those relationships. So many of our staff truly love their job! This inevitably has a positive impact on the care we can provide at Well Springs. Thank you for your review. I will share it with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Emma H (Granddaughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Granny moved to Well Springs from an alternative care home last year. I was so impressed from the initial visit and can honestly say it's the best move we have made. The staff are so lovely and welcoming. Communication from the Management, in terms of what's going on in the home is regular and
much appreciated. All the staff really do go that extra mile, for not only my Granny but all the residents. It feels very much like a family environment, I've got to to know so many of the residents and staff too which is lovely. They have a monthly activity board with a variety of different activities and great that as a family we can join in and be involved in too! The home itself is in lovely grounds where you can take your loved one outside, it's very modern, clean and well maintained. It's really comforting knowing I can leave the home after a visit and know that she is happy and most importantly well looked after and safe. I would highly recommend Well Springs.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for your review. It is lovely to know you feel so assured that your granny is getting the care she deserves. We love caring for her and it's noticeable in her demeanor that she can see this herself. Thank you for taking the time to leave such a wonderful review. As ever, this will be shared with all of our 93 staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Rachel E (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well Springs Nursing Home is exceptional and quite unique. When looking for a home for our mother we wanted the best possible care in a pleasant, stimulating and homely environment. The care given to all residents at Well Springs is outstanding and quite inspirational. Nothing is too much trouble and
all staff are deeply committed to each resident's individual needs and wishes. The ethos and culture of the residents being at the heart of everything they do pertains to all staff - management, nursing, care, cleaning, catering, maintenance. Well Springs is situated in beautiful gardens and is very peaceful. The interiors are more like those of a hotel than a nursing home! I cannot thank them enough for all they are doing for my mother to ensure she is happy, contented and well cared for. The progress she has made since her arrival has been amazing and far beyond what we could have hoped. This is all down to the care and environment at Well Springs - well done and thank you, to you all!
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeWe really appreciate the lovely review. Thank you so much. "Exceptional and quite unique" is a wonderful description as I would say it perfectly captures the approach of a lot of the staff who love what they do here. We have loved the last 9 months of looking after your mum. She is a bundle of positivity and I believe that's played a huge part in her progress. She amazed me when I saw her back on her feet for the first time with us. Her wink to me when i shared my disbelief summed her up perfectly. I know you tell the team a lot anyway but I will pass on your thanks by sharing this review. Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Paul H (Son of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well Springs Nursing Home has been a beacon of excellence over the past year for my father and our family. The staff's personal, person-centered approach to care ensures people feel valued and supported. This nurturing environment fosters a sense of community and belonging, significantly enriching my
father's quality of life. I can fully appreciate why Well Springs is rated 'Outstanding' in 'caring' by the Care Quality Commission as they truly set the standard for exceptional care.


The level of high level of compassion and attention provided by the staff is truly remarkable. They are not only highly professional but also incredibly warm and friendly in their approach. Every need of my father is met with dedication and expertise, ensuring he is comfortable, happy, and well-cared for.


I highly recommend Well Springs to anyone seeking an excellent supportive and caring nursing home in Bradford.

Reply from Ben Redhead, Director at Well Springs Nursing HomeThank you for the review. To get this sort of review from someone who knows social care and care homes inside out is amazing. Thank you for putting your trust in us to get it right for your dad. We love caring for him and especially love your wonderful mum who visits so often. We will continue trying our best to keep these standards up. As always, I will share this with all of our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Claire C (Granddaughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we would like to express how wonderful Well Springs Nursing Home is, nothing is ever too much for them, every single member of staff has made the experience for us just so effortlessly easy! We have had a few up and downs over the years with other care homes and now we have found Well Springs
we can rest knowing that our loved one is getting 110% care 24 hours a day. I always recommend the care home to everyone and I will continue to do that, I'm so pleased and thankful we found this home, I really don't know where we would be without them.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for this review. Your kind words will be shared with the whole team. It is a pleasure to look after your grandma and nice to know that you and your family feel at ease with her care now she's here with us at Well Springs. We will keep trying our best every day for your grandma.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Angela B (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well Springs is a fantastic Nursing Home. All the staff are very kind, compassionate, caring and went out of their way to accommodate my Mum's needs. Mum felt loved and very safe there. She went in during COVID, in the first lockdown, when we couldn't look round or settle her in, but we didn't need
to worry, they became her family, when we couldn't visit, they were very strange times, but I can't praise all the staff enough, the carers, nurses, catering, cleaning, admin staff, are all amazing. Mum was there 4 years and the care she received was the best. They were always there for us too, nothing was too much trouble. The care she received at the end still pulls at my heart, they were all amazing. This is a family run Nursing Home and everyone is treated like family, you will not be disappointed choosing this home for your loved one.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for the lovely review. We loved your mum and can't thank you as a family enough for all the support you gave us during her stay, especially in the tough years of COVID. Her sense of humour and positive outlook always lifted spirits and we were lucky to be able to care for her. Thanks again for taking the time to leave a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Jacqui D (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If anyone ever asks me to recommend a nursing home my answer would be definitely Well Springs. Initially, my parents went in for respite due to my dad's illness & then they became residents. Sadly my dad passed but my wonderful mum is still there. As a couple they had a twin room, which was so lovely
& other nursing homes do not provide this facility. But more than that, the staff, carers & nurses have provided us as a family with not just care but love. They even allowed me to stay for 7 nights to be close to them when Dad was very poorly & I felt honoured to be there when he passed peacefully in the knowledge that he truly had been cared for so well. Mum & I consider the team a second family to us & Mum wanted to stay to be cared for in such a wonderful, friendly, professional, caring home. Nothing is too much trouble & you really do feel the love. 10 out of 10 you can feel the warmth when you come through the door & everyone with a smile. Just first class.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeIt was our true pleasure to care for your dad when he needed us most. Thankfully your mum had time to build up the trust with all of us and this has undoubtedly helped her during this difficult time. Your parents were a perfect picture of a long and happy marriage, and seeing them together was always great fun and a privilege. Thank you for this review. You didn't have to leave one as we know how much you love what we do here and you are never shy to tell us! We will continue to work hard to make your mum smile as often as possible, and to ensure she feels the warmth and love our team have in abundance.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Well Springs Nursing Home

from Claire H (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We will be eternally grateful for the care and compassion our mum received from everyone at Well Springs. From our initial enquiry to Mum's final days as a resident, the help and support received was amazing. The facilities and surroundings are of a very high standard but it is the staff who work there
that make Well Springs a very special place. They worked tirelessly to ensure our mum's needs, which were sometimes complex but which they knew very well, were well catered for and they always went above and beyond. There is a true feeling of family amongst staff and towards all residents and the relationships are built on genuine care and love. Mum never wanted to leave her own home but if anywhere could have been a home-from-home then it was Well Springs. The feeling of family extends to visitors too. We as a family got to know the staff really well and their support and friendship will never be forgotten.
Reply from Ben Redhead, Managing Director at Well Springs Nursing HomeThank you for the review. We did love caring for your mum. She was a very special person! The one thing that sets us apart from most care homes is the drive to recruit people who will buy into what we do and avoid agency use. The copious numbers of staff who have been with us for decades, help shape new starters. Our firm belief is, to treat staff as well as possible so they can enjoy their job, and give them the tools to deliver truly authentic care. Your lovely review is something I will share with the whole team and thank you once again for allowing us to care for your beautiful mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rossfield Nursing Homes Ltd to verify any information. View our terms and conditions. Rossfield Nursing Homes Ltd has an Enhanced Service – more info.