Care Home Owned by Rossfield Nursing Homes Ltd in North Yorkshire

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Rossfield Nursing Homes Ltd in North Yorkshire

Only the locations & reviews in North Yorkshire for Rossfield Nursing Homes Ltd are showing below.

View the details of all 2 locations (with 95 reviews) owned by Rossfield Nursing Homes Ltd

Rossfield Nursing Homes Ltd Locations in North Yorkshire (1)

 - Browse 1 Care Home owned by Rossfield Nursing Homes Ltd in North Yorkshire
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Thornton Hill
Church Road, Thornton In Craven, Skipton BD23 3TN 
"Thornton Hill provided the most wholesome experience for our Grandad, who needed support transitioning back home after a stay in hospital.…"   Read all 16 reviews
  • from £1,450 / week
  • 27 Rooms
Location Type Care Home

Thornton Hill has recently been purchased and renovated (2025)to bring a modern 21st century feel to the 1870's manor house. A lovely environment is only relevant if the staff are right. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care

Rossfield Nursing Homes Ltd Reviews in North Yorkshire (16)

9.9

Rossfield Nursing Homes Ltd has a Group Review Score of 9.9 (9.940) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rossfield Nursing Homes Ltd must have a Review Score.

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Review of

Thornton Hill

from Sam R (Grandson of Resident) published on 29 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thornton Hill provided the most wholesome experience for our Grandad, who needed support transitioning back home after a stay in hospital.
The home was spotless, with incredible decor throughout, providing a really welcoming and comfortable environment.
The staff could not have been more accommodating
to us or him, often going out of their way to ensure he was comfortable and content, but also that we (with two small children) had a pleasant time, whenever we visited.
The restaurant had new options each day, with a plethora of meals to suit all. I am reliably informed it was excellent quality as well!
I can't recommend Thornton Hill enough to anyone considering, for a warm, comfortable and welcoming environment, with the highest levels of care.
Reply from Ben Redhead, Owner at Thornton HillThank you for your review. It was a pleasure to help your grandad after his time in hospital. We knew he was hesitant about what life in a care home looked like and so we were very pleased to blow his expectations out of the water. Respite after a hospital stay is becoming a regular request and it is such a joy to know we can help people that want to get well enough to get home safely. I know he is keen to come back and join us for lunch soon so you are very welcome to join him (with little ones in tow). Thanks again!
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Review of

Thornton Hill

from Jamie-lee J (Regular Volunteer) published on 19 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
hello, I've been volunteering at Thornton hill care home for 6 weeks now and I've got to say this is the most loving place to volunteer for i do a lot of activities with the residents and they always have a smile on their faces, the staff are amazing with everybody always there to help everybody around
whether its big or small, everywhere is so clean, homely its absolutely perfect to have a loved one live here as it has a big restaurant with homely meals and a salon too it feels like they still have independence and confidence in going out and about, they also do lots of trips which everyone loves to go on whether its to a garden center or to a cafe in sunshine, they allow dogs which is so good for me as i have a therapy dog and she absolutely loves coming in and seeing everybody and they all love her she gets lots of fussing off everyone, the rooms are good with lovely hillside views.
i highly recommend this care home to everyone as a volunteer.
Reply from Ben Redhead, Owner at Thornton HillThanks Jamie-Lee. We are so lucky to have you visit so regularly. I know the residents love it when Pip joins too! We always had the vision of being a home that is truly immersed in it's surroundings and within the local community. I am so glad to see this panning out. Thank you for your time and passion for volunteering. We are very thankful for you.
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Review of

Thornton Hill

from Warren A (Son of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Thornton Hill Care home in February 2026 and he was one of the first to join the newly renovated home. The home is absolutely stunning and the staff are very friendly and always ready to help with anything needed. Being able to visit at anytime makes visiting easy. It is great being
able to join my father for meals if needed and I have sampled some of the food which is like going to a 5 star restaurant. My father settled in straight away and loves being well looked after. The activities and days out have kept him entertained.
Reply from Ben Redhead, Owner at Thornton HillThank you for taking the time to leave this review. As one of the first residents to join us at Thornton Hill we have now had a few months to get to know him. He's such a gentle man and he seems so settled with us. He has made friends quickly and seems to be very fond of all of the staff. It really is a pleasure to support your dad. Thanks for trusting us to do what we do best.
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Review of

Thornton Hill

from J A (Daughter of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in fact the first resident to arrive at Thornton Hill,, I had driven past many times and seen it being renovated at that point I wasn't
looking for a carehome ..Fast forward and my father was in respite elsewhere and we was looking for a permanent place for him to stay, we made a meeting
with Ben the owner and my Father ,we cdnt believe it when we walked through the door , it was like a beautiful bespoke hotel with a gorgeous conservatory and library and restaurant, we had a tour of the beautiful renovated building and he chose his bedroom which are all individually styled ..Immediately he wanted to move there and we waited for the opening day to arrive.Ben and his team welcomed him with open arms and continue to do so.All the staff are fabulous and caring and nothing is to much trouble ,it's as near to home as you will get
I would recommend Thornton Hill to anybody looking for a good quality carehome.
Reply from Ben Redhead, Owner at Thornton HillThe first resident! I couldn't believe it when we could finally open our doors and welcome your dad. He has flourished with us and seems to be really happy here. We love caring for him and ensuring he has everything he needs. Thanks for your trust and thank you for you kind words. We will always ensure your dad receives the best possible care from a truly dedicated team of wonderful staff.
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Review of

Thornton Hill

from Julian P (Son of Resident) published on 7 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place. From the moment Mum moved in the care had been first class. The accommodation is top standard, food excellent and the staff fantastic.
Visitors are always made extremely welcome.
Reply from Ben Redhead, Owner at Thornton HillThank you for the review. Your mum really does seem happy. The fact that she chose Thornton Hill a while before we opened shows how much trust she put in us to deliver what we promised. Your mum says regularly that she feels well looked after and that she trusts all the staff. This is so reassuring. We really appreciate your kind words.
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Review of

Thornton Hill

from A T (Daughter of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
After a couple of falls at home resulting in hospital stays, it became clear that my mother needed more supervision than occasional visits from carers throughout the day. Although initially nervous about moving into a residential home, she has settled in well at Thornton Hill and the care she has received
has been excellent. The staff are friendly and welcoming and my mother's health has definitely improved since moving in and being so well looked after. The atmosphere is that of a family home, but set in the surroundings of a luxury hotel. This is a care home with the emphasis on caring and I would highly recommend it.
Reply from Ben Redhead, Owner at Thornton HillThank you for your review and kind words. I very much get the feeling that your mum trusts all the staff and has come to see them as extended family, even in such a short time. We love caring for her and she has the sweetest smile that always brightens my day. I know it was a big decision to look for residential care. The fact you travel some distance is testament to how certain you are that Thornton Hill is right for you and your mum, even though many other options were closer to home. Thank you for trusting us. We want to offer the highest standards of care possible and I am glad you can see this and see that your mum is truly loved.
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Review of

Thornton Hill

from Carl A (Son-in-law of Resident) published on 1 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely impressed with Thornton Hill carehome ,the care home has been restored to an exceptional standard and has a
Very relaxing feel when you walk through the doors,great restaurant ,conservatory with great views and now the roof terrace ready for summer.The owner and all the staff are very professional
and very caring to all the residents with very good care in place.I would highly recommend Thornton Hillcarehome if you are looking for somewhere for a family member
Reply from Ben Redhead, Owner at Thornton HillWe really appreciate the lovely feedback so thanks for the review. The roof terrace has some incredible views so I'm pleased the sun is out so all our residents can make the most of it now. Thank you for taking the time to share your feedback. We care so much about people's day-to-day care, hence our dedication to employing kind and compassionate people who can support those who live at Thornton Hill. I am glad this shines through on each of your visits.
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Review of

Thornton Hill

from Rebecca R (Granddaughter of Resident) published on 29 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad stayed at Thornton Hill for three weeks respite, after a long stay in hospital.
The home is absolutely beautiful, it has a warm, welcoming and calm atmosphere. Each room in the home is well thought through, with beautiful decor, clean, open space, yet still creating a homely vibe. The bedroom
was bright and very tastefully designed, with comfort, ease of use and mod-cons accessible.
The staff cared for my grandad so attentively, always going above and beyond. We vistited with our two children (both under 5)and were welcomed with open arms - even given some bubbles, which obviously went down a treat. We were also, extremely impressed with the menus on offer and my grandad assures me it was all fabulous, varying day to day. My grandad was looked after with the upmost respect and dignity and there was always a helping hand at the home. Even when it came to fixing a technical issue with his electronic tablet, so he could still contact family who live far away. Thoroughly recommend.
Reply from Ben Redhead, Owner at Thornton HillThanks for the review about your grandad's care. It was a pleasure helping him after his stay in hospital. He's such a gentle man and I am pleased we were able to help him build up his strength so he could go home. I know from speaking to him since that he is keen to join us again soon for lunch. With all the residents missing him a lot this will be lovely for everyone. Thank you for taking the time to leave a review.
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Review of

Thornton Hill

from T H (Daughter of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Thornton Hill during the first week of opening. The home has been refurbished to a very high standard and it has the look and feel of a luxury hotel which has made it a welcoming environment. The restaurant is well thought out with great food and actually like eating in a restaurant.
The team at Thornton Hill are friendly and supportive to both Dad and to us as relatives, keeping us informed and consulting when needed. Dad has settled in well and is really happy there, which says it all. Dad has participated in lots of activities during his time there and seems genuinely happy. This gives us as a family greater peace of mind that he is being well looked after and cared for so our visits are now mainly social visits. Well done team Thornton Hill.
Reply from Ben Redhead, Owner at Thornton HillWe really do love caring for your dad! He is so engaged with all the activities we are doing and seems so comfortable with all the staff. It has been particularly amazing to watch him grow in confidence and get involved with the local community. I love that he won the Thornton-in-Craven Easter egg rolling competition! Thank you for trusting us to do what we do best. We will always ensure we are working to the highest standards to give your dad the care that he needs and deserves at this stage in his life.
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Review of

Thornton Hill

from L N (Daughter of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
When a loved one in my case my Father needed further support as it became obvious that enablement support packages via social services were not sufficient or indeed fit for purpose to meet his needs an unknown world of residential care presented itself.
However Thornton Hill, infact our family refer
to this as the Manor as it totally dispells any preconceived ideas you may have of a care home.
It is indeed and has the feel and look of a boutique hotel. The Owner Ben & Manager Zoe are hands on, attentive and welcome any suggestions that support any clients needs. They are extremely proactive.
The fabulous staff they have employed have obviously been selected for their very apparent skills.
The clients have the same support staff so relationships are established. Indeed the other residents or recruits as my father calls them have become our adopted family such is the atmosphere created and formed at Thornton Hill.
Go and view the facility. You are in very safe and experienced hands.
Reply from Ben Redhead, Owner at Thornton HillThank you for leaving such an in-depth review. Your dad has brought such positivity and humor to the home since moving in. We are learning so much about his life on the railways and his hobbies and can't wait to find out more. The staff have been recruited for their personalities and skills. It is so important to us to recruit a team and not a set of individuals so that they can enjoy each others company and enjoy their jobs. Happy staff mean happy residents and so I am overjoyed that you have picked up on this. Thank you again for your lovely comments.
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Review of

Thornton Hill

from Sonia W (Friend of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has taken up residence at Thornton Hill and it is a place I would recommend to anyone. The staff are all friendly and polite and offer you a drink. The home is spotless with clean towels every day and the dining room is set out for the next meal like a five star restaurant. From what my friend
says the food is as good as as a five star restaurant and you are asked every day what you want from a choice of two meals on the menu. They will also change some of the menu to accommodate you. They also have an OT that comes in to help residents with activities and also make trips out. Highly recommended.
Reply from Ben Redhead, Owner at Thornton HillThank you for your lovely review and kind words. We are happy to hear your experiences when coming to Thornton Hill have been very positive. We have taken the time to create a restaurant feel for all our residents and guests who visit. Enhancing meal times with great food in a beautiful setting was always key to us. Once again, thank you for taking the time to leave this review. It means a lot!
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Review of

Thornton Hill

from L N (Granddaughter of Resident) published on 14 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how wonderful if feels to visit my grandad in such a relaxed, welcoming and informal environment. The staff take time to get to know you personally as the residents family members, and welcome the family on mass for special occasions - even the noisy younger family members! Staff are
attentive, open to suggestions and promptly take on feedback. I feel so much more at ease knowing my grandad is safe, settled and enjoying the company of fellow residents and their visitors. I look forward to visiting soon and taking advantage of the summer sunshine on your roof terrace! Thank you for all you do.
Reply from Ben Redhead, Owner at Thornton HillThank you for your review and especially your comments on adaptability and desire to take on feedback to improve. Your grandad has really settled in well and is starting to see the whole team as extended family. We are very excited about having the weather to enjoy the spectacular views from the roof terrace. I think your visits with grandad, along with the relaxation of that space will be magical. Thank you once again for taking the time to leave this review.
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Review of

Thornton Hill

from Wendy W (Daughter of Resident) published on 14 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently moved my dad into Thornton Hill in Thornton-in-Craven just one day before his 90th birthday and I honestly can't speak highly enough of the experience so far.


Dad had been living at home but was struggling to cope so this was a big transition for all of us. From the very beginning the staff

made it feel like the right decision. They welcomed him-and all of us-with open arms and even embraced his birthday celebrations which meant so much to our family.


The building itself is beautiful, warm and homely and the atmosphere is incredibly friendly more like an extended family than a care home. The staff are truly amazing nothing is ever too much trouble and they go above and beyond to make sure residents are comfortable, happy, and well cared for.
There are regular trips out and activities which have really helped Dad settle in and stay engaged. One of the biggest differences we've noticed is how much better he's eating now he's clearly being well looked after.

Reply from Ben Redhead, Owner at Thornton HillThank you for this lovely review. We are really enjoying looking after your dad and he is such a fabulous character. I am so pleased that you feel so happy with everything at Thornton Hill. Our aim has always been to provide exemplary care in a beautiful setting. In the two months since we have been open it has been a joy to get to know your dad and see him flourish with confidence and improve in health. Thanks again for taking the time to leave this review.
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Review of

Thornton Hill

from Judith S (Daughter of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent just over 3 weeks at Thornton Hill following a long stay in hospital.
During that time all the staff were so welcoming,friendly and professional.
Dad was happy there and felt like part of the family.He felt safe,respected and well cared for.
The home is beautifully decorated with so much
attention to detail .It feels like a high end hotel and has lots of areas including a conservatory and library ,ideal places to relax or chat to fellow residents.
On a warm day the roof terrace is a perfect spot to have a cup of tea and take in the amazing views.
The food is wonderful and the chef goes above and beyond to try accommodate and special requests.
I would not hesitate to recommend Thornton Hill and cannot fault their care and attention in looking after my Dad and making him feel happy and secure.
Reply from Ben Redhead, Owner at Thornton HillThank you for your kind words. It was a real pleasure for our team to help your dad after his time in hospital. It was great to see him build up his strength and lift his spirits. He seemed to thoroughly enjoy the company of other residents, especially at meal times and he is already missed by those who live at Thornton Hill permanently. I know your dad is considering his options for the future and it's such a compliment that he says he wouldn't hesitate to call Thornton Hill his home. Thanks again for such a lovely review!
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Review of

Thornton Hill

from Julie M (Niece of Resident) published on 16 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
On visiting my Aunt on numerous occasions since she became a resident I have been so impressed by the care she has constantly received. The staff are very professional yet extremely friendly and make it feel like it's a personal home environment. The food is amazing and the chefs so accommodating.
Her
room is beautiful so elegantly decorated and to a high standard. The facilities for the residence and visitors is stunning and so welcoming.
The owners have definitely given the home such a lot of consideration regarding the individual needs of their residence. They have a lovely roof terrace where they can enjoy the wonderful scenery as well as a very spacious conservatory. I enjoy visiting my Aunt and seeing her thriving in a relaxed and happy home.
Reply from Ben Redhead, Owner at Thornton HillThank you for this very nice review. We are happy to finally be open and make Thornton Hill the home from home so many elderly people deserve. It means a lot that you have taken the time to share this feedback for others to see. Thank you so much.
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Review of

Thornton Hill

from Vivienne P (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved in here more or less when they opened the doors. She was so impressed when we looked around in November that she was happy to wait until the grand opening at the beginning of February. The accommodation is excellent, the attention to detail second to none. A lovely roof top terrace has
been built and it will be fantastic to sit there on warm summer days and enjoy the spectacular views. The food is excellent too. A good variety and always piping hot. However the most important part to mention is the staff. They are wonderful from the owner Ben to the housekeeper Liz. Every member of staff is kind and caring taking time to talk to the residents and get to know them. They genuinely care and it is such a relief to know she is being so well looked after in such lovely surroundings. The manager Zoe has gone over and above to make sure everything was in place for Mum's arrival and has continued to be very hands on ever since. I cannot recommend this care home enough.
Reply from Ben Redhead, Owner at Thornton HillThank you so much for such a lovely review. We are delighted to finally be open and care for your mum. Your review has perfectly picked out what is most important to us and I thank you for sharing this for other people to see. We will always ensure you mum has the best care possible now and in to the future.
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