Care Homes Owned by A&S Care Group in Wiltshire

Residents if they would like to, should go outside more. More outings should happen. Sitting at a dining room table for a number of hours each day, is not good for the residents mind set. Outings to garden centres, seaside, etc is very much needed for residents that would enjoy it.

My 88 year old wife has been in Goatacre since June 30th 2025. She is completely bed bound and requires help with almost every thing, which also includes using the assistance pendant. While I am completely satisfied with the staff, who are caring and understanding, on more than one occasion I have had to call the staff because my wife was uncomfortable and routine checks were overdue. Which makes me wonder what happens when I'm not there. The accommodation is adequate but leaves a bit to be desired. Since my wife was moved into the room the window has never been able to close or open properly. Consequently there is a constant draught so the curtains have to be drawn. I have mentioned this to staff and I am informed that the window is scheduled for renewal. In the mean time we have to call for assistance to close the window as much as possible.

My mum spent 3 1/2 years at this lovely home. The care she received was second to none. I would recommend the care home 100%

We would not hesitate to recommend this care home.

I am so thankful to you all for transforming what would have been an unbearable situation into a safe experience knowing that we can trust our precious mother to your care.

Thank you to everyone who works there.

We have just been so overwhelmed by love and care shown to my sister. She is always treated with dignity and respect. We were thrilled when the home managed to transport her to a nearby pub so we could have a family reunion. She so enjoyed it. She is always talking about how wonderful the carers are and loves the quality of the food. Even the ground staff and maintenance workers are always courteous and kind.

Thank you to everyone who works at Goatacre Manor Care Centre for all the wonderful care you give to Dad and the support you give me. Best wishes.

We would recommend Goatacre with its warm, homely atmosphere and wonderful, caring staff.

I was very reluctant to entrust the care of my mum to someone else, but she required round-the-clock nursing. Goatacre Manor provided this for over two years in a pleasant rural environment. I was kept informed of any developments by the friendly team who seemed to have plenty of time to discuss her needs. Whilst I would have preferred to continue giving her one-to-one care, I feel Goatacre Manor was the best choice. We are lucky to have this professional facility in our area.

Overall a lovely nursing home that cares about its residents.

Our dear Mum first went into Goatacre for ' convalescence' following a period of illness and hospitalisation. Within weeks we saw a renewed Mum and Granny thanks to the kindness and professionalism of all the staff at Goatacre, no matter their role. Mum had regained her confidence, independence and dignity, was enjoying the company, food and entertainment, interaction with other residents and especially the staff and probably most importantly feeling 'safe' again. Visitors are welcome in a home where resident comfort, health, hygiene, cleanliness and happiness are of paramount importance and the message that this is their 'home' abounds. For two and a half years Mum always knew she could come home if she wanted to but she also felt she was better off in the care of such wonderful people. The care that was shown to Mum and us as a family as she reached the end of her life was truly special, with loving words and kind hands. Would that such kind treatment is afforded to everyone!

What a fantastic care home this is, my wife is / was a resident here for four years and the care she received was second to none. The staff who looked after her are also fantastic. Unfortunately, my wife passed away on her birthday last week. The compassion I received helped me through my grief, also the care that was given to my wife during this time, she was shown dignity and love.

The home is always very clean, and the staff are welcoming. My mum is always really well looked after, and the residents have plenty of stimulating activities. Thank you very much to all the wonderful staff - you have made all the difference to our family.

My mum was a resident for just over 16 months. It was a difficult time in her life and a huge decision to go into care. I cannot thank all the staff enough for helping us manage the transition in a considered and patient way. My mum was happy there, felt safe, had some fun and company and knew that the staff were there if she needed them. From our perspective, we implicitly trusted the staff to have Mum's best interests at heart, to contact us should there be any concerns and to treat Mum as an individual and with respect. We found them to be extremely caring towards Mum and ourselves, giving hugs and support when needed. The Goatacre Manor Care Centre was an extension of the family, for which we are so grateful.

I have friends who have relatives in other care homes and they usually start by saying, 'Oh it's ok, but' at Goatacre there are no 'buts'.

I’m impressed by the range of activities offered to residents and the care that’s taken to provide an attractive and homely environment. The well-kept garden is a great asset.

My mother has been a resident at Goatacre Manor Care Centre since the end of January (2022) after 10 weeks in hospital. She is very well looked after by the lovely excellent staff, the nurses and the carers. They are so respectful and kind beyond belief to Mum. Dad especially misses her terribly but we know she is safe and content in their hands. Thank you team, forever grateful.

Goatacre continues to provide excellent care for Mum, but it's not only that... they support Dad too. He's living independently but they keep a gentle eye out on him too. They ensure their family members can visit at short notice and keep us informed of her welfare. Thank you.

Our family are so pleased that she is at Goatacre Manor.