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- Goatacre Manor Care Centre care home







Situated in the picturesque hamlet of Goatacre in Wiltshire, Goatacre Manor offers residential and nursing care. Care is available for people aged 65 and older.
The home is set within a beautifully refurbished Grade II listed building which boasts impressive views of the surrounding gardens and countryside. Accommodation consists of spacious, comfortable communal lounges and well equipped, furnished bedrooms, each with en-suite facilities.
Residents can enjoy a range of activities at Goatacre...
Care Provided by Goatacre Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All our fees are flexible to meet the needs of each individual resident.
The price(s) shown are provided by the care home. Contact Goatacre Manor Care Centre for full pricing details and T&Cs.
Contact Goatacre Manor Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Goatacre Manor Care Ltd
- Private Owned
Person in charge
- Stephanie Gould(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (13)
- Couples/Companion Rooms with ensuite Wet Room (9)
Visiting
- The home are following Government Guidelines to ensure COVID Restrictions are in place.
Parking
- Parking is available.
Goatacre Manor Care Centre Reviews (85)
Goatacre Manor Care Centre has a Review Score of 9.2 (9.174) out of 10, based on 7 reviews in the last 2 years.
Over all time Goatacre Manor Care Centre has 85 reviews.
My 88 year old wife has been in Goatacre since June 30th 2025. She is completely bed bound and requires help with almost every thing, which also includes using the assistance pendant. While I am completely satisfied with the staff, who are caring and understanding, on more than one occasion I have had to call the staff because my wife was uncomfortable and routine checks were overdue. Which makes me wonder what happens when I'm not there. The accommodation is adequate but leaves a bit to be desired. Since my wife was moved into the room the window has never been able to close or open properly. Consequently there is a constant draught so the curtains have to be drawn. I have mentioned this to staff and I am informed that the window is scheduled for renewal. In the mean time we have to call for assistance to close the window as much as possible.
Thank you for bringing this to our attention. I'm sorry to hear about the concerns you've raised. Please be assured that we will look into the routine checks to ensure your wife remains comfortable at all times, even when you are not present. We will also follow up on the issue with the window in...
My mum spent 3 1/2 years at this lovely home. The care she received was second to none. I would recommend the care home 100%
We are grateful for your kind words and your recommendation - our team works hard to provide compassionate, high-quality care, and feedback like yours means everything to us. It was a privilege to support your mum and your family during her time with us.
The staff were consistently attentive, patient and caring, taking the time to understand her needs and preferences as an individual rather than just a resident. It was clear that they truly cared about her wellbeing, not only physically but emotionally too. As a family, this gave us enormous reassurance and peace of mind.
The home itself was always clean, welcoming and well maintained, with a calm and friendly atmosphere. Communication with the family was open and thoughtful, and we always felt informed and included in decisions about her care.
We are deeply grateful to the entire team for the support, respect and kindness they showed our mother-in-law over the years.
We would not hesitate to recommend this care home.
It was a privilege to care for your mother-in-law over the past three and a half years. She was a very special lady, and we are grateful for the trust you placed in us to support her with...
I am so thankful to you all for transforming what would have been an unbearable situation into a safe experience knowing that we can trust our precious mother to your care.
Thank you so much for your kind and generous words. It has truly been an absolute pleasure caring for your mother. You have been such a supportive family, and we are deeply grateful for the trust you placed in us. Knowing that we were able to provide a safe, caring environment for her means a great deal to the entire team.
They are very caring towards Mum when they talk to her and look after her.
The food always smells good and mum says she enjoys her food. There's always plenty of choice at tea time.
The home always smells good and looks very clean.
They have beautiful gardens and lots of flowers which mum loves.
She has a bright airy bedroom looking out into the garden.
Thank you to everyone who works there.
Thank you so much for your kind words. We're delighted to hear your mum is happy and well cared for, and that she enjoys the food, gardens, and activities. Your appreciation means a lot to the whole team - it's a pleasure to support your mum.
We have just been so overwhelmed by love and care shown to my sister. She is always treated with dignity and respect. We were thrilled when the home managed to transport her to a nearby pub so we could have a family reunion. She so enjoyed it. She is always talking about how wonderful the carers are and loves the quality of the food. Even the ground staff and maintenance workers are always courteous and kind.
Thank you so much for your kind words. We're truly touched to hear how much your sister and your family feel supported. It was our pleasure to help make the family reunion happen, and we're so glad she enjoyed it. Your appreciation means a lot to the whole team-thank you for sharing.
The care home appears to be very clean, and fresh-smelling. There is fresh food cooked every day for the residents.
Goatacre Manor Care Centre is definitely a home-from-home. With the added support of a very professional Nursing Team.
Thank you to everyone who works at Goatacre Manor Care Centre for all the wonderful care you give to Dad and the support you give me. Best wishes.
Thank you for your wonderful feedback! We're thrilled to hear that your dad has settled in so well and that you feel reassured about his care. It's heart-warming to know that our team's efforts to create a welcoming, caring and professional environment have made a positive impact on both of you....
The staff were all amazing with us when we lost Mum. They took great care of Mum in her final days, Dad and all our family. Mum, too was very settled and happy living at Goatacre and enjoyed chatting with the staff and sharing family photos. The nursing care given to her was invaluable.
Dad enjoys the delicious, homecooked meals, family and friends are made to feel very welcome.
We would recommend Goatacre with its warm, homely atmosphere and wonderful, caring staff.
Thank you for your beautiful words about Goatacre Manor Care Centre. We're deeply touched by your family's longstanding trust in us. It's our privilege to care for your father and to have cared for your mother. We're delighted to hear about your father's happiness, his enjoyment of activities, and...
I was very reluctant to entrust the care of my mum to someone else, but she required round-the-clock nursing. Goatacre Manor provided this for over two years in a pleasant rural environment. I was kept informed of any developments by the friendly team who seemed to have plenty of time to discuss her needs. Whilst I would have preferred to continue giving her one-to-one care, I feel Goatacre Manor was the best choice. We are lucky to have this professional facility in our area.
Thank you for your heartfelt review. We are honoured that you entrusted your mother's care to Goatacre Manor and are glad that our dedicated team provided a nurturing environment for her. Your kind words about our professional and friendly staff mean the world to us. We feel privileged to have had the opportunity to care for your mum and provide you with peace of mind.
The overall feel was extremely positive, the home was very clean, tidy, and well-staffed. The rooms were very pleasant and comfortable.
Since my Father has been in the home he has been very well looked after and is very content and comfortable.
Staff are very caring and dedicated to looking after their residents and are very personable.
Meals and drinks are well supplied and Dad polishes off all his meals.
The nurses are available should you have any questions.
Overall a lovely nursing home that cares about its residents.
We're absolutely delighted to hear about your wonderful experience at Goatacre Manor Care Centre! It means the world to us that both you and your father have felt so warmly embraced by our home. It's wonderful to hear that you felt welcomed from the very first visit and that our open-door policy...
Our dear Mum first went into Goatacre for ' convalescence' following a period of illness and hospitalisation. Within weeks we saw a renewed Mum and Granny thanks to the kindness and professionalism of all the staff at Goatacre, no matter their role. Mum had regained her confidence, independence and dignity, was enjoying the company, food and entertainment, interaction with other residents and especially the staff and probably most importantly feeling 'safe' again. Visitors are welcome in a home where resident comfort, health, hygiene, cleanliness and happiness are of paramount importance and the message that this is their 'home' abounds. For two and a half years Mum always knew she could come home if she wanted to but she also felt she was better off in the care of such wonderful people. The care that was shown to Mum and us as a family as she reached the end of her life was truly special, with loving words and kind hands. Would that such kind treatment is afforded to everyone!
We are profoundly touched by your family’s beautiful words about your dear mother’s time with us at Goatacre. It was our honour and privilege to care for her with the kindness, respect, and professionalism she deserved. Hearing we helped renew her confidence, dignity, independence, and spirit means...
What a fantastic care home this is, my wife is / was a resident here for four years and the care she received was second to none. The staff who looked after her are also fantastic. Unfortunately, my wife passed away on her birthday last week. The compassion I received helped me through my grief, also the care that was given to my wife during this time, she was shown dignity and love.
We are deeply sorry for your loss Terry, but heartened to know we could provide compassion and comfort during a difficult time. Your wife clearly touched many lives over her four years at Goatacre. Our caring staff work hard to treat each resident with dignity, respect and love - especially at end...
The home is always very clean, and the staff are welcoming. My mum is always really well looked after, and the residents have plenty of stimulating activities. Thank you very much to all the wonderful staff - you have made all the difference to our family.
Thank you so much for the kind words about Goatacre Manor and our staff. We strive every day to provide compassionate care in a welcoming environment for our residents. We are so glad to hear your mother is thriving and enjoying the engaging activities. It means the world to us to have made a difference for your family.
My mum was a resident for just over 16 months. It was a difficult time in her life and a huge decision to go into care. I cannot thank all the staff enough for helping us manage the transition in a considered and patient way. My mum was happy there, felt safe, had some fun and company and knew that the staff were there if she needed them. From our perspective, we implicitly trusted the staff to have Mum's best interests at heart, to contact us should there be any concerns and to treat Mum as an individual and with respect. We found them to be extremely caring towards Mum and ourselves, giving hugs and support when needed. The Goatacre Manor Care Centre was an extension of the family, for which we are so grateful.
Maria, we are deeply grateful for you taking the time to share this wonderful review about your mother's experience at Goatacre Manor Care Centre. We are overjoyed to hear she felt happy, safe, cared for, and had fun with others during her time as a resident. It means so much that you felt able to...
I have friends who have relatives in other care homes and they usually start by saying, 'Oh it's ok, but' at Goatacre there are no 'buts'.
Thank you so much for your lovely review. The team had the honour and pleasure of looking after her. We are so pleased you are happy with the care we provided your aunt here at Goatacre.
I’m impressed by the range of activities offered to residents and the care that’s taken to provide an attractive and homely environment. The well-kept garden is a great asset.
Thank you so much for your lovely review. We are so pleased you are happy with the care we provide here at Goatacre.
My mother has been a resident at Goatacre Manor Care Centre since the end of January (2022) after 10 weeks in hospital. She is very well looked after by the lovely excellent staff, the nurses and the carers. They are so respectful and kind beyond belief to Mum. Dad especially misses her terribly but we know she is safe and content in their hands. Thank you team, forever grateful.
Thank you Ruth for your kind review. We are so happy you are happy with us. We love caring for your mum and are very fond of her.
Goatacre continues to provide excellent care for Mum, but it's not only that... they support Dad too. He's living independently but they keep a gentle eye out on him too. They ensure their family members can visit at short notice and keep us informed of her welfare. Thank you.
Thank you for your lovely review. It is a pleasure to care for your mum.
Family members are so welcome and she is known by staff and residents alike who all speak and are very friendly.
The care and attention she receives is excellent and she is happy living there. The staff know her very well and are so patient and caring.
She has thrived since she has lived there and absolutely loves all the entertainment that is put on and also the projects she gets involved with.
Our family are so pleased that she is at Goatacre Manor.
Thank you for your wonderful review. Your Aunt is a pleasure to care for and we are all very fond of her.
I find the staff very helpful and friendly. Nothing is too much for them and they take good care of my father. I have no worries about his care at Goatacre Manor Care Centre. I am always welcome and often invited for lunch. There are plenty of activities to keep the residents occupied and all are treated with respect, dignity and care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Goatacre Manor Care Centre.
There are no upcoming events for Goatacre Manor Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Goatacre Manor Care Centre.
Accreditations
There are no accreditations posted yet for Goatacre Manor Care Centre.
Meet the Team (1)

Stephanie has a background in nursing that spans 44 years. At the beginning of this journey, she worked as a care assistant in an Orthopaedic Ward and a Burns and Plastic Surgery ward prior to commencing her nurse training.
She has had many interests in her career including Care of the Elderly – Orthopaedic Rehabilitation and Care of the Elderly General Medicine, Trauma and Orthopaedics – including caring for patients who may have required orthopaedic elective or trauma surgery and Orthopaedic Rehabilitation and General Surgery, as well as Tissue Viability.
Originally from Wales, Stephanie worked in a Care of the Elderly Medical and Rehabilitation Ward and an Orthopaedic Rehabilitation Ward and for a short while on a GP inpatient unit. Whilst working in Wales, she attained the then Welsh National Board 914 Care of the Elderly Certificate. She also worked as a Tissue Viability Specialist Nurse, leading an Acute Service.
More recently, she has worked at a Private Hospital, as ward manager in the General Surgery Ward, and on secondment as the Deputy Clinical Services Manager.
Stephanie is passionate about good nursing care and always looking to support those individuals she is caring for to have a voice, be respected and be treated with compassion, dignity and empathy.
Stephanie is supported by a highly trained, committed and genuinely caring team of registered nurses, care assistants, activities coordinators, administrators, catering, maintenance and housekeepers. The nurses and care assistants provide care 24 hours per day.
Frequently Asked Questions about Goatacre Manor Care Centre
What types of Care is Goatacre Manor Care Centre registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Goatacre Manor Care Centre have?
There are 30 Single Rooms and 9 Couples/Companion Rooms.
What are the Facilities & Services at Goatacre Manor Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Goatacre Manor Care Centre to the centre of Calne?
3.9 mile(s) as the crow flies, distance by road may be significantly further.
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