Care Home Owned by English Oak Care Homes in West Sussex

to both the residents and visitors. You are always made to feel welcome and looked after with tea, coffee and biscuits. My brother could not be in a better place at present and I do not have to worry about his care while he is there.

that time she was 100% happier than when she was in the hospital. I can't thank the outstanding Staff enough for all the fantastic care they give my mum constantly. Most days. I see a video or pictures of her on social media having a brilliant time joining in all the fun activities with staff members and other residence, it bring tears to my eyes to see she's having such a great time especially when at times I struggle to visit due to work commitments, I can be assured and confident my mum is getting the best care she needs and best she has ever had. The staff go over and above always. I am kept up-to-date with any changes to my mum's health. I like to thank everyone at Willow Lodge x

feeling of compassion and care was immense,
Every member of the team welcomed Mum with open arms and reassured her that she was now safe again,
I visited mum regularly and could see how their care and support was making improvements on her health and happiness,
Mums rapid decline was evident though,
I visiting through the night to find one of the carers sat with mum, holding her hand, rubbing her forehead and just quietly talking to her making her feel at ease, it was just amazing to see
They excelled in every way,
You were all amazing, I can't thank you enough for what you did for mum in her last days, the love you showed and the care you gave can't
be taught it's in all of you, Thankyou

welcomed no matter what day of the week it is and what activities are planned.
The level of understanding my uncle's needs, his unique way of expressing himself and banter he lived with all of his life is supported, understood and reciprocated with respect and dignity which makes him and us all very happy.
On behalf of my family I truly thank you all at Willow Lodge, you are simply the best we could ever ask for my uncle's life despite all of his health difficulties at the moment you "magic" smile on his face.
We are very grateful.

They were very accommodating and little to no restrictions for visits! They made sure my Nan's last weeks were the most comfortable she could be and I couldn't have picked a better place for her. While all the family were around during my Nans last hours, they constantly offered us teas and coffees and even a lunch! But they also made sure we had space to say our goodbyes. Thank you so much for all you did for her and even for us! Forever grateful.

much trouble. I am always reassured that I could not have found better for my much loved mum.

at the home! It was like they was all one big family. The time, love, care they give on a daily basic was amazing. I see this everyday as I would visit nan daily. When my nan got to end of life I couldn't believe how amazing the guys was there. The care plans that was put in place to make sure my nan was safe and looked after was unreal. I was honoured and aloud to stay 2 night the last days of my nans life and you just felt so comfortable and like part of their family there. All of them was on the ball constantly checking in every 20 minutes and just being there not just for nan but for myself. Us as a family will forever be greatful. We couldn't thank you enough! You guys are amazing

It wasn't easy for Mum or myself to make the huge transition into a care home and the first few weeks were tricky, however, with their undoubted knowledge and skill of caring for dementia patients and incredible kindness Mum has settled well and is very happy there. The food is cooked onsite and Mum says it is delicious. Her room is beautifully decorated and cleaned on a regular basis, with a stunning en-suite with a walk-in shower. The staff are all so friendly and helpful and give much-needed support and comfort to relatives as well as residents- it's a difficult time for us too! I wouldn't hesitate to recommend Willow Lodge and am so grateful to have found them.

kindness and compassion along with making sure I'm ok too. I would recommend Willow Lodge to anyone looking for future care for their loved ones.

in my working life, I'm well aware of how a good home should be run, and this most certainly is a well-managed care home. At the end of his life my family and I spent many hours with him and we too were looked after and supported through this difficult time.

All the staff were caring and respectful, always thoughtful and understanding. Mum loved to join in the various activities too. Thank you Willow Lodge for looking after my mum. I would highly recommend.

- is second to none. We can't express enough how grateful we are for the care given to our mum in the final years of her life, and also for the practical and emotional support that we as a family were given. They've always been available to listen to us and reassure us during some very difficult times. They welcomed our mum into the Willow Lodge family and treated her with dignity, respect and love, even during the times when she could be a tad challenging! Thank you all for everything you've done - we can't recommend Willow Lodge highly enough!

care of, it really is a wonderful home.

specialising in caring for those with dementia. It has excellent facilities and activities but most important of all dedicated staff who work hard to make sure residents are happy and well cared for, and make family members very welcome when visiting.

her needs and treat her with respect and genuine care.

energy and smiles. No wonder the residents all looked content.
All her medical treatments, eye tests, Doctor, Dentist etc. are all methodically monitored and carried out when necessary.
Within herself she feels very much at home, happy to be there and being well cared for.
Food is excellent, and the whole place is fresh, spacious, and very clean.
Various activities are carried out each week to the delight of all the patients.
As a visitor, you can pretty much go at any time and stay for as long as you wish. You could stay for lunch, you've only got to ask for a drink, nothing is a problem.
Management team is superb.
Not surprising then, I can't recommend this place high enough.

above and beyond what you would expect, nothing was any trouble and we were always welcomed in at anytime, sharing lovely lunches with Mum and attending all the events and activities that were so thoughtfully arranged. My mum was treated with the utmost respect, kindness and genuine love by the fantastic staff, her room was lovely and the whole place is clean, fresh and beautifully looked after. My mum always looked well cared for with regular free hairdressers as well as visits from dentists, podiatrists etc.
I am so pleased we chose Willow Lodge and cannot recommend it highly enough.

of seating areas indoors and out.
The rooms are bright and spacious.
The food is of a good standard with varied meals and regular snacks.
Overall very pleased with our experience and happy in the knowledge that my father is comfortable and well cared for and his needs are being met.