Subject to room type and individual care needs
These prices are only a guideline, please contact Willow Lodge to find out the exact price for your requirements.
Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.
Private car park out front with limited visitor spaces. Please call ahead if you are travelling by car and the home will do their best to accommodate you. Parking in front is not always guaranteed. If you are not able to park in the car park there is a reasonable amount of on-road parking nearby.
Willow Lodge has a Review Score of 10 (9.953) out of 10, based on 18 reviews in the last 2 years. Over all time Willow Lodge has 43 reviews.
Review from Chris C (Son of Resident) published on 24 July 2025
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Review from Rudie H (Friend of Resident) published on 4 June 2025
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Reply from Lauren Geach, Assistant at Willow Lodge
Thank you so much - what a lovely review. We are so pleased that you feel your uncle is well cared for at Willow Lodge. It is very important to us that our residents needs are being met through understanding and compassion. It sounds like our Willow Lodge family have done just that and we hope that you and your family continue to feel a part ours.
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Review from Leah B (Granddaughter of Resident) published on 22 May 2025
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Reply from Lauren Geach, Assistant at Willow Lodge
Thank you for taking the time to leave this review. We are so sorry for your loss. It is lovely to hear how well the staff at Willow Lodge supported your family and that your Nan was comfortable. We wish you and your family all the best.
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Review from A C (Daughter of Resident) published on 20 May 2025
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Reply from Lauren Geach, Assistant at Willow Lodge
Thank you so much for your kind words about our team. We are so happy to hear how warm and friendly they are. It is also heartening to know that your mother feels safe and cared for. We do hope you continue to enjoy spending time at Willow Lodge.
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Review from Alicia C (Granddaughter of Resident) published on 13 May 2025
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Reply from Lauren Geach, Assistant at Willow Lodge
Thank you so much for this very kind review. It is wonderful to hear that your Nan feels settled in as part of the Willow Lodge family. We hope she continues to enjoy her time with us and that your family continues to feel the care and support from all our staff.
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Review from Christine I (Daughter of Resident) published on 29 January 2025
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Review from Jeffrey F (Husband of Resident) published on 20 January 2025
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Review from Joyce J (Wife of Resident) published on 6 August 2024
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Reply from Lauren Elliot, Assistant - English Oak Care Homes at Willow Lodge
Firstly, we are very sorry for your loss. Thank you for taking the time to leave such a lovely review. We are so pleased that your husband was well looked after by our team and that you both felt well supported. It's always great to hear that our team are showing the care and compassion needed by our wonderful residents and their families.
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Review from Jan P (Daughter of Resident) published on 26 April 2024
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Reply from Lauren Elliot, Assistant at Willow Lodge
Thank you so much for your kind review. We are so pleased to hear your experience at Willow Lodge was positive and that your mum was so well looked after by our team. It's always lovely to hear you all felt so welcome and supported.
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Review from Sara W (Daughter of Resident) published on 30 January 2024
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Reply from Lauren Elliot, Assistant - English Oak Care Homes at Willow Lodge
Thank you for your lovely words. We appreciate it is hard to decide when it comes to choosing the right place for your loved one. Thank you for trusting us with caring for your mum, it is truly a pleasure to hear that your family felt the care and compassion from our whole team and that your mum was well cared for in Willow Lodge.
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Review from K T (Daughter of Resident) published on 27 October 2023
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Reply from Lauren Elliot, Assistant at Willow Lodge
Thank you so much for taking the time to review our home. We understand that it can be a very difficult time for the families but we are so happy you are pleased with Willow Lodge. We hope your mum's stay with us continues to be enjoyable for her and your family.
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Review from Paul G (Son of Resident) published on 11 October 2023
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Reply from Lauren Elliot, Assistant at Willow Lodge
Thank you so much for your lovely words. We are so happy to hear that your family is pleased with Willow Lodge and the care your mum is receiving. We really value and appreciate your feedback. We hope your mum’s stay with us continues to be enjoyable.
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Review from Donna E (Friend of Resident) published on 4 October 2023
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Reply from Lauren Elliot, Assistant at Willow Lodge
Thank you for your review. We are very pleased that you are so happy with our home. Hearing how dedicated you find the staff to be in tending to our residents' needs is lovely.
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Review from Jane A (Daughter of Resident) published on 4 October 2023
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Reply from Lauren Elliot, Assistant at Willow Lodge
Hi, thank you for your review and kind words. We are so happy to hear that your mother is well settled in and comfortable in our home. It is heartwarming to know that you are pleased with our staff and the care they provide.
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Review from Mike B (Son of Resident) published on 22 September 2023
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Reply from Lauren Elliot, Assistant at Willow Lodge
Hi, thank you so much for all your kind words. We appreciate you letting us know how your mother and your family are finding Willow Lodge. We are pleased that you've had a great experience with our team and that your mother is settled and her needs are being met. We are also happy to hear that you enjoy spending time in the home and are being well taken care of. We hope you continue to have a lovely experience with us.
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Review from Sarah G (Daughter of Resident) published on 14 September 2023
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Review from L S (Daughter of Resident) published on 13 September 2023
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Reply from Lauren Elliot, Assistant at Willow Lodge
Thank you for your kind words. We really appreciate the feedback and are happy to hear you are pleased with our home. It is wonderful to know you feel your father is being well taken care of and that the staff are supporting all his needs.
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Review from Jane B (Partner of Resident) published on 7 September 2023
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The enclosed garden is peaceful and well-tended. The home-cooked meals are excellent, catering for any dietary requirements. The social events have been excellent, wonderful occasions when residents and families can gather and share experiences. The staff have not only organised and carried out these events but continue to carry out their work day duties as well. I know that my partner is safe, secure and cared for with compassion and dignity, I couldn’t ask for more and wouldn’t hesitate to recommend Willow Lodge as an excellent care home.
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Review from Kensey G (Granddaughter of Resident) published on 12 December 2022
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Review from Maria B (Wife of Resident) published on 2 December 2022
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The Review Score of 10 (9.953) out of 10 for Willow Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.953 for Willow Lodge is calculated as follows: ( (204 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 213 Ratings = 4.953
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Willow Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jun 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2020
Aimee began her journey in the health and social care sector in 1998 and has worked in every role along the way to gain hands-on experience and a deep understanding of quality care. She became a Registered Manager with the CQC and joined Willow Lodge in 2020. Since then, she has proudly led a dedicated team committed to delivering person-centred care in a warm and supportive environment. Aimee holds a Level 5 Diploma in Health and Social Care, among various other qualifications.
Under her leadership, residents live well with dementia and enjoy a rich variety of entertainment and meaningful activities tailored to their needs and interests. Aimee always welcomes visitors and is happy to answer any questions and show people around the home.
Job Title: Deputy Manager
Joined: 2024
Kelly joined Willow Lodge in 2024 as Deputy Manager following a 29-year career in the NHS, which began in 1995. She is passionate about promoting dignity, independence, and well-being for every individual. In her role, she plays a key part in day-to-day operations, staff development, and quality assurance, while supporting the Registered Manager. Kelly holds a Level 4 with RMA in Adult Health and Social Care and enjoys continuously developing her knowledge.
Job Title: Administrator/PA to Manager
Donna serves as the Administrator and PA to the Manager at Willow Lodge. She brings a strong background in commercial management and transitioned into care administration, a role she finds incredibly rewarding.
Donna supports the Manager in achieving the home's vision and is often the first point of contact for visitors and callers. She values continuous training and is proud to be part of a friendly and dedicated team.
Job Title: Head of Care
Joined: 2012
Katie has over 13 years of experience in dementia care, having started in 2012. She supports the management team to ensure the smooth running of the care floor, supervises and mentors staff, and ensures that each resident’s needs are met. Katie is passionate about creating a supportive and positive environment for both residents and her team. Outside of work, she enjoys going to the gym and spending quality time with her daughters.
Job Title: Head Housekeeper
Joined: 2022
Julie has worked in the care sector for over 20 years, starting her career in 2003. She has been at Willow Lodge since 2022 and thoroughly enjoys her role as Head Housekeeper. Julie supervises a dedicated team to ensure the home is always clean, comfortable, and welcoming. She manages infection control and performs regular audits to uphold high standards and maintain compliance. Julie takes great pride in creating a safe and pleasant environment for residents.
Job Title: Senior Carer
Meghan works as a Senior Carer at Willow Lodge, where she collaborates closely with her team to meet residents’ individual needs. She enjoys engaging with relatives and working in partnership with professionals to deliver person-centred care. Meghan takes pride in reviewing care plans and is always seeking opportunities to enhance the quality of care. She values the 'home from home' ethos fostered by the management team and finds each day rewarding.
Job Title: Senior Carer
Joined: 2024
Max joined Willow Lodge after transferring from another care provider in 2024. Since his arrival, he has been promoted to Senior Carer—a role he embraces with pride. Max is passionate about learning and committed to delivering compassionate, person-centred care that makes a meaningful difference in residents' lives.
Job Title: Care Assistant
Cary entered the care sector later in life and has embraced the journey wholeheartedly. Since joining, she has gained valuable experience and recently completed his Level 2 Apprenticeship in Adult Health and Social Care. Cary is proud to be part of a team that benefits from continuous training and support, helping her to provide the best possible care to residents every day.
Job Title: Care Assistant
Joined: 2021
Alex is originally from Kerala, India, and moved to the UK in 2021, where he began his career as a Care Assistant at Willow Lodge. Since then, he has felt welcomed and supported by the team. With ongoing training and development, Alex has continued to grow in his role. He deeply values the residents and enjoys participating in the many fun activities offered at the home.
Job Title: Head Chef
Joined: 2022
DJ has been with Willow Lodge since 2022, initially joining as a Care Assistant. With a passion and background in cheffing—including experience in a Dubai restaurant—he is now fulfilling his dream as the home's Chef. DJ enjoys preparing nutritious meals and is particularly fond of baking, always aiming to bring joy to residents through delicious food.
Job Title: Kitchen Assistant
Joined: 2024
Brad has worked in care homes as a Kitchen Assistant since 2019 and joined Willow Lodge in 2024. He enjoys spending time with residents—chatting, singing, and sharing meaningful moments. Brad is particularly enthusiastic about contributing to menu planning and working closely with the chef to ensure meals are nutritious and enjoyable. Outside of work, he enjoys long walks with his dogs and playing football.
Job Title: Activities Coordinator
With over 25 years of experience in the care sector, beginning in 1999, Venus has held a variety of roles, including Senior Carer, Mental Health Counsellor, and working with SEN children in a special education setting.
She now serves as the Activity Coordinator at Willow Lodge, where she focuses on delivering engaging and meaningful activities that support residents’ emotional and physical well-being. Venus enjoys music-based activities and local outings and is a big fan of Pink Floyd, concerts, and rugby in her spare time.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Lodge to verify any information. View our terms and conditions. Willow Lodge has an Enhanced Service - more info.