






Willow Lodge specialises in dementia care for up to thirty-nine adults, through a service kept regularly updated by strict training procedures, aspiring to modern standards and industry developments. Willow Lodge maintains a homely and stress-free general atmosphere.
Relatives are continually kept informed of any developments in their loved ones' condition and health professionals are consulted to make sure any individual requirements are included in the service.
Tucked away on the Hampshire shore...
Care Provided by Willow Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to room type and individual care needs
The price(s) shown are provided by the care home. Contact Willow Lodge for full pricing details and T&Cs.
Contact Willow Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- English Oak Care Homes
- Private Owned
Person in charge
- Aimee Bone(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (18)
Visiting
- Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.
Parking
- Private car park out front with limited visitor spaces. Please call ahead if you are travelling by car and the home will do their best to accommodate you. Parking in front is not always guaranteed. If you are not able to park in the car park there is a reasonable amount of on-road parking nearby.
Willow Lodge Reviews (49)
Willow Lodge has a Review Score of 9.8 (9.825) out of 10, based on 15 reviews in the last 2 years.
Over all time Willow Lodge has 49 reviews.
The care at Willow Lodge is second to none, the staff have always gone above and beyond to facilitate and accommodate myself and my mother, who resides within the care home. By far the most caring service we have ever received. Thank you Willow Lodge.
That staff at Willow Lodge are very hospitable and friendly. The care home itself has excellent decor with updated equipment and cutting edge technology to further the quality of service. They go above and beyond - I would certainly recommend!
The care was outstanding, and the home was set so beautifully. I felt like my mother was living in a five-star hotel, there is no place I would rather her of spent her last years.
We are so glad that we found Willow Lodge for Dad. He has recently passed away in the home very peacefully. During his year there we were so impressed with the care he received, and the atmosphere of the home. Many different kinds of challenging behaviour were dealt with kindly and with understanding of the conditions affecting people.
Since my mother in law became a resident here at Willow Lodge, I have been more than happy with the care and welfare that has been given to her these last 18 months. All the staff and management have been pleased to help with any queries that we, the family, have had but they have been few and far between. Mother settled in very well, she has had good/bad days but the staff have met with all her needs in a friendly and professional manner. She is well fed and kept clean and tidy. Willow Lodge is well maintained, the décor and furnishings are all in very good order. When visiting, we the family, are also welcomed by the staff at all times.
Willow Lodge, in my opinion, is 100%. I have had my mind put at rest that when I leave mum she gets exceptional care. The staff are amazing, caring and treat the residents with utmost respect. I'm so glad we found such a wonderful home to take care of mum.
My nan is well looked after and I'm happy she is here. It's so friendly as well efficient.
First class care, friendly, immaculately clean. The carers are amazing and kind and very supportive not only to residents but to the families of residents too. I have felt so at ease knowing that my mum is cared for properly and with love and compassion.
All staff at Willow Lodge have been excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willow Lodge.
There are no upcoming events for Willow Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Willow Lodge.
Accreditations
There are no accreditations posted yet for Willow Lodge.
Meet the Team (11)

Aimee began her journey in the health and social care sector in 1998 and has worked in every role along the way to gain hands-on experience and a deep understanding of quality care. She became a Registered Manager with the CQC and joined Willow Lodge in 2020. Since then, she has proudly led a dedicated team committed to delivering person-centred care in a warm and supportive environment. Aimee holds a Level 5 Diploma in Health and Social Care, among various other qualifications.
Under her leadership, residents live well with dementia and enjoy a rich variety of entertainment and meaningful activities tailored to their needs and interests. Aimee always welcomes visitors and is happy to answer any questions and show people around the home.

Kelly joined Willow Lodge in 2024 as Deputy Manager following a 29-year career in the NHS, which began in 1995. She is passionate about promoting dignity, independence, and well-being for every individual. In her role, she plays a key part in day-to-day operations, staff development, and quality assurance, while supporting the Registered Manager. Kelly holds a Level 4 with RMA in Adult Health and Social Care and enjoys continuously developing her knowledge.

Donna serves as the Administrator and PA to the Manager at Willow Lodge. She brings a strong background in commercial management and transitioned into care administration, a role she finds incredibly rewarding.
Donna supports the Manager in achieving the home's vision and is often the first point of contact for visitors and callers. She values continuous training and is proud to be part of a friendly and dedicated team.

Katie has over 13 years of experience in dementia care, having started in 2012. She supports the management team to ensure the smooth running of the care floor, supervises and mentors staff, and ensures that each resident’s needs are met. Katie is passionate about creating a supportive and positive environment for both residents and her team. Outside of work, she enjoys going to the gym and spending quality time with her daughters.

Julie has worked in the care sector for over 20 years, starting her career in 2003. She has been at Willow Lodge since 2022 and thoroughly enjoys her role as Head Housekeeper. Julie supervises a dedicated team to ensure the home is always clean, comfortable, and welcoming. She manages infection control and performs regular audits to uphold high standards and maintain compliance. Julie takes great pride in creating a safe and pleasant environment for residents.

Max joined Willow Lodge after transferring from another care provider in 2024. Since his arrival, he has been promoted to Senior Carer—a role he embraces with pride. Max is passionate about learning and committed to delivering compassionate, person-centred care that makes a meaningful difference in residents' lives.

Cary entered the care sector later in life and has embraced the journey wholeheartedly. Since joining, she has gained valuable experience and recently completed his Level 2 Apprenticeship in Adult Health and Social Care. Cary is proud to be part of a team that benefits from continuous training and support, helping her to provide the best possible care to residents every day.

Alex is originally from Kerala, India, and moved to the UK in 2021, where he began his career as a Care Assistant at Willow Lodge. Since then, he has felt welcomed and supported by the team. With ongoing training and development, Alex has continued to grow in his role. He deeply values the residents and enjoys participating in the many fun activities offered at the home.

DJ has been with Willow Lodge since 2022, initially joining as a Care Assistant. With a passion and background in cheffing—including experience in a Dubai restaurant—he is now fulfilling his dream as the home's Chef. DJ enjoys preparing nutritious meals and is particularly fond of baking, always aiming to bring joy to residents through delicious food.

Brad has worked in care homes as a Kitchen Assistant since 2019 and joined Willow Lodge in 2024. He enjoys spending time with residents—chatting, singing, and sharing meaningful moments. Brad is particularly enthusiastic about contributing to menu planning and working closely with the chef to ensure meals are nutritious and enjoyable. Outside of work, he enjoys long walks with his dogs and playing football.

With over 25 years of experience in the care sector, beginning in 1999, Venus has held a variety of roles, including Senior Carer, Mental Health Counsellor, and working with SEN children in a special education setting.
She now serves as the Activity Coordinator at Willow Lodge, where she focuses on delivering engaging and meaningful activities that support residents’ emotional and physical well-being. Venus enjoys music-based activities and local outings and is a big fan of Pink Floyd, concerts, and rugby in her spare time.
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