Willow Lodge

Not surprising then, I can't recommend this place high enough.

I am so pleased we chose Willow Lodge and cannot recommend it highly enough.

Overall very pleased with our experience and happy in the knowledge that my father is comfortable and well cared for and his needs are being met.

My partner was transferred from another care home to Willow Lodge. Initially, I was concerned that he wouldn’t settle into his new residence however my worries were very soon alleviated as I realised that Willow Lodge is the right place to meet his increasing needs. The staff are professional, compassionate and friendly towards their residents and their relatives, making us feel part of a family. The environment is bright, welcoming and clean.

The enclosed garden is peaceful and well-tended. The home-cooked meals are excellent, catering for any dietary requirements. The social events have been excellent, wonderful occasions when residents and families can gather and share experiences. The staff have not only organised and carried out these events but continue to carry out their work day duties as well. I know that my partner is safe, secure and cared for with compassion and dignity, I couldn’t ask for more and wouldn’t hesitate to recommend Willow Lodge as an excellent care home.

My gran has lived here for 18 months now, and she is so relaxed and at home. The staff are amazing! I am totally confident that she is loved and looked after with respect and kindness. The food is great, and the home and all of the residents are always clean.

Staff are committed to ensuring that all residents are kept safe and are happy within the home environment. Food is excellent and is tailored to what individuals like and clothing is always immaculate. I would not hesitate to recommend Willow Lodge to anyone looking for a care home for their loved one.

I am so grateful we found Willow Lodge - I wish more care homes had the same standards of love, care and professionalism that is on display at Willow Lodge.

I had asked Mum's care home manager if we could hold a small tea party at the care home to celebrate Mum's 90th birthday. The care home manager said yes and was more than supportive and helpful to ensure the tea party could take place. The home provided a tasty buffet and the care home cook made a delicious birthday cake! All of Mum's close family and their children and especially Mum had a very enjoyable afternoon that we would remember for a long time to come.

It was an extremely difficult and stressful time for myself and my sister when we had to make the decision to place my father in a care home, it was very upsetting and a really emotional time. We were very worried and concerned as to whether we had made the correct decision and if we had chosen the right care home for him. I can now honestly say that we need not have worried at all. From the outset, we have been delighted with the care my father recieves and the way we as a family are provided with updates on his wellbeing. In short, we are over the moon with Willow Lodge. I resist the temptation to name individual members of staff because I would be most upset if I left anybody out, they have all been patient, caring, and professional and I cannot recommend any higher.

My mum had been residing at Willow Lodge for a little under 2 and a half years. It was a difficult decision at the time but I was quickly assured that Willow Lodge was the right place for mum. Mum's needs were met. Staff got to know mum so well, that a bespoke fidget gadget with buttons and zips was made to keep mum occupied when she could no longer walk. Having recently gone through end of life I wanted to express how impressed I am with the staff. They always had mum's best interests at heart, making sure that mum was as comfortable as possible and that she had company when we couldn't be there. The staff are all so passionate and genuinely caring. The end of life care is outstanding. I would recommend Willow Lodge Care Home to anyone whose loved one has dementia.

My mother was only at Willow Lodge for 9 months and, like with everyone who suffers from dementia, there were a few issues that came up, but these were always dealt with by the amazing management team and staff there.

Covid -19 presented so many additional problems for care homes but everyone at Willow Lodge carried on providing such a happy and welcoming environment.

The home itself is beautifully decorated and well maintained, and everyone there highly praises the food provided.

My mum spent her last few days being loved and cared for by all at Willow Lodge, I cannot thank you enough for not only your care of Mum but the support for us during this sad time.

I would recommend you to anyone looking for somewhere for their loved ones to be cared for.

I was very apprehensive at letting my mum go into a care home, but after becoming her full-time carer and having a trip already booked I had no choice. I really needn't have worried, the care she got was amazing. Also, I was kept updated via email on how well she was doing. Also, a lovely touch sending me photos of her. Thank you so much to all the staff, hopefully, there will be availability when we next go away.

Really lovely, comfortable, well-run care home. The facilities are excellent and since my aunt moved in in 2015, many further improvements have been made for the comfort of the residents. She is as content as it is possible for her to be, bearing in mind the extent of her dementia. She can be challenging at times but is treated with dignity and kindness.

Having spent many years thinking I would never want to place a relative in a care home, I can now say that I have been pleasantly surprised with regard to the care my mother receives. The staff are always happy, jolly and welcoming and Mum enjoys the interaction with both staff and residents.

My mum's care has been excellent. I am kept informed regarding her health, medication and other important matters. The home is very clean, lovely homemade food, great activities, inclusive and supporting. Lovely garden which Mum loves to sit in. I know she is safe and I am able to visit when I want to which we both look forward to. All staff, management, carers, chefs, cleaners are excellent. Thank you.

All of the staff are caring, compassionate both to residents and their relatives. Always answer any questions asked, and thank you for caring for him; gratitude to all.

All staff are professional and personable. They are willing to engage and support Mum and me, particularly during these difficult Covid restrictions. Queries are dealt with in a caring and empathetic way.

Willow Lodge has been very helpful and all the staff we have had contact with have been lovely, professionals and very careful. I would highly recommend this home for anyone's family.

Great accommodation, clean and bright. Caring staff who showed compassion and flexibility in supporting the family to be part of the care of our loved one within the limits of coronavirus restrictions on contact. The staff did all they could to help us engage with care and to make life in a residential setting comfortable and acceptable to our loved one. Well done to all the staff for their kindness and excellent care, it meant a great deal to us to know that our loved one was in good hands. Thank you for that.

I cannot fault Willow Lodge Care home and the amazing team who look after my father. They have been his and my salvation. Nothing is too much trouble and everyone is friendly. The home is of the highest standard and my father is receiving the best care.