Care Home Owned by Aiveda Limited in Devon

I didn't blame her. Now, however, it is a very lively place. Esenome Okodugha has contributed greatly to this - she is a great asset to the staff.
The fees have increased alarmingly over the last couple of years - well ahead of inflation and "increases in the minimum wage" - a statement that speaks for itself. There has also been a high turnover of managers. But Mum is happy there, which was not always the case, and I am happy with the level of care she receives.

greatly help her make choices. She comments on how lovely and caring the staff are, all departments but is saddened that a lot of agency staff are used, not ideal for continuity. She does acknowledge that some of the regulars are good and know what needs to be done. For your staff to have to keep'training' agency staff , who may never come again, is hard and time consuming. There was a time that we were looking at moving mum, but she is now happy here and gets on well with the staff.

as Mum has extreme mobility issues and spends most of her time in her own room. The staff are always friendly and helpful with delightful smiles for everyone.

Mum has taken to vegetarianism late in life and since she is also a fussy eater (she isn't keen on beans) it is tough to provide her with an enticing, varied diet. The staff do make an effort, but there is often not a vegetarian option on the menu for her to choose (or reject!). The staff have had rather a long period of uncertainty regarding in - Home management, they have all worked harder to cope with rather fluid leadership. Now there are new appointees in place all should be well - personally I am already favourably impressed!

Thank you!

residents need to be taken out on a regular basis please.

more attentive to TV needs. General atmosphere was pleasant - well done!

who is a popular guest with the residents. The reason for the missing 5th star is that there is a notable lack of presence by the Aiveda management, despite promises. With costs escalating since Mum first arrived, there is a risk of a perception of 'business' over 'care' from the company. Overall, I would recommend Manor Lodge to anyone looking for residential family care in Exmouth.

and are lovely to sit in the summer.

and left him feeling frightened, vulnerable and scared to go to sleep.
Things taken from his room without consent. Medication not given properly. I would not put my worst enemy in this facility.

mother has taken to going to her room most afternoons as she gets bored. Maybe the lack of this facility is due to funding, but I’m sure relatives such as myself would be willing too help raise funds or donate some money to cover some entertainment at least once a month.

as much as he can be, de-heading flowers, weeding etc. I have a peaceful mind knowing the staff are keeping a watchful eye on him and are at hand if needed. They will answer any concerns or questions if I have asked, always polite, happy and friendly. Well done all and thank you very much Manor Lodge.

at Manor Lodge and the staff at Head Office we interacted with. The entire team are key to making Manor Lodge an excellent care home.