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Care Home Owned by First Care Homes Group in Suffolk

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by First Care Homes Group in Suffolk

Only the locations & reviews in Suffolk for First Care Homes Group are showing below.

View the details of all 2 locations (with 285 reviews) owned by First Care Homes Group

First Care Homes Group Locations in Suffolk (1)

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1 Care Home owned by First Care Homes Group in Suffolk
Park View Care Home

1 Chantry Close, Ipswich IP2 0QR 

9.9 179 reviews
"Mum was resistant to care and wanted to live in her own home. She became poorly as a result but needed care badly as she was falling and…"   Read all 179 reviews
Location Type Care Home

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling… Read more about Park View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 69 Rooms from £1,495 / week

First Care Homes Group Reviews in Suffolk (179)

9.9

First Care Homes Group has a Group Review Score of 9.9 (9.869) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to First Care Homes Group must have a Review Score.

Overall Experience
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Review of

Park View Care Home

from Berenice H (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was resistant to care and wanted to live in her own home. She became poorly as a result but needed care badly as she was falling and had some serious health issues. The thing is that unlike children adults can be difficult to suggest loving advice to and this can cause stress and concern. The day
came that mum eventually was admitted to Park View.
This was a turning point. She immediately began to return to her old self due to constant care and attention.
Mum began to take an interest in things, though she was always a private person. With help her appearance and personality blossomed. She really loved the food and her room which looked onto the garden. Cheerful company of the nurses and staff did so much to make her enjoy life again. Thanks to Park View and everyone who looked after mum. She was very happy there and gave she and I some peace of mind.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

It was such a pleasure to have mum in our care, im so happy that she blossomed while being at Park View. i will ensure that att staff see this review. if your ever in England please pop along for a coffee we would all love to see you

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Review of

Park View Care Home

from John R (Son of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place for Dad. Staff lovely and professional. Relaxed atmosphere. Great menu.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, it is such a pleasure to have dad in our care anf ii just love how he has settled into his new home. i will ensure that the team is aware of this review

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Review of

Park View Care Home

from K J (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing support received from all members of staff, from reception to kitchen staff, to carers and nurses, everyone was so caring, polite and friendly. Rooms are cleans and all areas well maintained. We couldn't have wished for better care for our mum.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i will ensure all teams are aware of this review.

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Review of

Park View Care Home

from Ruth H (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first impression of Park View Care Home is one of beauty and peace. The bistro area and garden are wonderful. When you move through the building the staff are so friendly and welcoming. In the dining area the staff are cheerful and helpful and the food is delicious. The care that my mother in law
receives is outstanding. Nothing is too much trouble and every small detail is notes and acted upon. We couldn't wish for anything better. Thank you so much.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, it is our pleasure to be able to look after your Mother in Law. i will ensure that all staff read this wonderful review

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Review of

Park View Care Home

from Natalie R (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management at Park View were very accommodating from the start. We were able to move Dad in quicker than expected, which proved a big help. From then our experience continued to be positive; the staff are kind and caring and have taken time to get to know our dad. The settings and facilities are
magnificent and the rooms are always clean and tidy. Ultimately it is a huge relief to know Dad is cared for and safe at Park View.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you do much for writing us this lovely review, its a pleasure to look after dad and he has settled in really well

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Review of

Park View Care Home

from Mary H (Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean and comfortable. Lovely staff and excellent care. Whatever I need/request is swiftly provided.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you for this lovely review, its so lovely to see how far you have come since being here and im looking forward to seeing you progress further

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Review of

Park View Care Home

from Carole K (Wife of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in the care of Park View for 7 months before he died and was treated with respect and kindness during that time. The care home had a friendly atmosphere and staff were always available for me and my family when we visited (which was almost every day) with cheerfulness and practical help
when needed. My husband was probably not the easiest of the residents to deal with but he received good care and I know he appreciated that he was cared for at all times. At the end someone was with him in his room and the family and myself were grateful for that. Thank you.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these lovely kind words, its been lovely seeing you also come back to say hello and seeing you again having a coffee. you are always welcome and it was pleasure to be able to care for your husband

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Review of

Park View Care Home

from Michael F (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Park View Care Home for just over a month now. All the staff have been very welcoming and have taken great care of her, and she is now settling in nicely. The home is kept beautifully clean, the food is very good and there are plenty of activities, so there is always something
to do. The staff are always visible and to hand, so the residents are obviously well looked after. The atmosphere is calm and friendly, and the staff say that their prime concern is that the residents should be happy. Thank you so much to all the staff.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this review, its such a great pleasure to be able to care for mum. i have to agree she has settled wonderfully. i will ensure all the hear of these kind words

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Review of

Park View Care Home

from S C (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was at the home for just a month. As relatives we looked forward to visiting as we felt welcome. The care and food and all the staff were amazing. We can't thank the home enough for dads care and would recommend it to anyone. Will miss visiting and the people. Absolutely brilliant home.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

what a pleasure it was as well, it was lovely to meet you all. you can always come back to visit whenever you want. we will always stick kettle on and fresh cakes will be available

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Review of

Park View Care Home

from Jeff D (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A supremely well run home. My mother, aged 98, has been a resident for nearly three years now.
She has always received wonderful care from everyone ... no exceptions. When visiting, we feel welcome and at ease.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

its such a pleasure to be able to look after mum and lovely to see you all when you visit. i will ensure that all staff see these lovely comments

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Review of

Park View Care Home

from Alan C (Son of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home management and staff were exceptional with my mother's stay and the passing of my mother. The friendly atmosphere was brilliant.
Thank you for everything.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Mum was an absolute pleasure to look after. please make sure you pop along for a coffee to say hello

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Review of

Park View Care Home

from Alison C (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very warm, caring environment and all staff kind and considerate. As a family we felt very confident in the care from all the staff. The tone was set from the start with the welcome that our loved one received, and the reassurance given to the family. There was a real understanding how this is a difficult
time when your loved one is requiring residential care.
Would highly recommend.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, its a pleasure to care for your loved one. i will ensure that this is past on to all staff at Park View

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Review of

Park View Care Home

from T S (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have made my mum feel very welcome and loved. We had reservations about mum going into care but have been really impressed with the transition- aided by the caring team at Park View. She is now happy and settled in her new home.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i am so pleased that mum has settled in well with us and has joined our family. i will pass on these lovely review to all the staff

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Review of

Park View Care Home

from C L (Husband of Resident) published on 6 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hospital deemed my wife required 24/7 care. Myself and family were pleased with the location and quality of the home. Since then, despite being confined to bed, she has received excellent care and attention. Also staff have given myself and my daughter good support during our visits.
Would recommend
the home to anyone in need.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words, it's a pleasure to be able to care for your wife and also meet you. I will ensure that I tell the staff of this kind review.

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Review of

Park View Care Home

from D E (Son of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home. Clean and modern, staff are excellent and food is very good.
Car park can become full on busy days.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, I will ensure the staff are aware of these kind words. Thank you for the feedback regarding the parking, we have taken this comment on board and this will be reviewed.

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Review of

Park View Care Home

from Janet N (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Park View Care Home highly enough.
The staff made my Mum's final years the very best they could be and her inevitable passing was treated with dignity and compassion.
Mum spent 5 years at Park View and was treated with care and love. The staff are so special and the standard all care
homes should aim for.
Thank you all very much.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much this lovely review, I will ensure all the time read this. It was such a pleasure to be able to care for mum and also meet you all as a family, please come by and say hello from time to time. You are all sadly missed by all.

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Review of

Park View Care Home

from T C (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was taken ill on a Sunday and my quick visit ended up staying for ten hours. During this time whilst we waited for the out-of-hours doctor, all of the care team not only ensured that my dad was ok but also looked after me ensuring that I ate something. It was a fantastic opportunity to witness
first-hand the days activities, meal times and all the team at work.
I am so pleased that I have found such a wonderful care home for my dad.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Your dad is a pleasure to look after, I am so pleased he decided to remain in our care. Hope you all had a lovely Christmas and New Year with us all at Park View.

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Review of

Park View Care Home

from G C (Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently came out of hospital after a stroke. I came straight to Park View and received a very warm welcome from the manager. Considering it is a daunting experience moving to a new home I appreciate the welcome from all the staff. The home displays a very high standard. The rooms are of a high standard
with high-quality fittings. The care shown to me has been exceptional!
Reply from Sharon Bowen, Customer Relations at Park View Care Home

What an absolute pleasure it was to welcome you to Park View. Knowing that you are happy makes us feel happy. Thank you for these lovely words.

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Review of

Park View Care Home

from Paul H (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't give Park View enough praise, in the short time my father has been a resident he has improved beyond the family's expectations. The staff have been amazing!
I would like to thank all the staff for the amazing job they are doing looking after my father.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words. it is an absolute pleasure to have Dad here with us. I will ensure the team are aware of your kind words.

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Review of

Park View Care Home

from David B (Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Surroundings comfortable and friendly as well as being efficient in delivery.
Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your comments to the staff

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