Care Homes Owned by First Care Homes Group

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by First Care Homes Group
First Care Homes Group operate three care accommodations located in Cambridge, Ipswich and Hastings. They have been purpose-built to provide skilled and versatile nursing packages that are tailored to the individual.

An active and interesting lifestyle is supported alongside person-centred care, with the teams experienced in many complex and profound challenges.

First Care Homes Group Locations (2)

 
2 Care Homes owned by First Care Homes Group
Park View Care Home

1 Chantry Close, Ipswich IP2 0QR 

9.9 177 reviews
"Amazing support received from all members of staff, from reception to kitchen staff, to carers and nurses, everyone was so caring, polite…"   Read all 177 reviews
Location Type Care Home

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling… Read more about Park View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 69 Rooms from £1,495 / week
The Cambridgeshire Care Home

176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU 

9.8 105 reviews
"March has been a challenging month for my mum and the whole team have really offered her loads of infectious encouragement and confidence…"   Read all 105 reviews
Location Type Care Home

Purpose built & delivering the highest possible standards of care and hospitality for your loved one. Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive modern, purpose-built care home, providing residential,… Read more about The Cambridgeshire Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 72 Rooms from £1,795 / week

First Care Homes Group Reviews (282)

9.9
First Care Homes Group has a Group Review Score of 9.9 (9.866) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to First Care Homes Group must have a Review Score.

Overall Experience

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Review of

Park View Care Home

from K J (Daughter of Resident) published on 14 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Amazing support received from all members of staff, from reception to kitchen staff, to carers and nurses, everyone was so caring, polite and friendly. Rooms are cleans and all areas well maintained. We couldn't have wished for better care for our mum.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i will ensure all teams are aware of this review.

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Review of

Park View Care Home

from Ruth H (Daughter-in-law of Resident) published on 2 July 2025
Overall Experience  Overall Experience 5.0 out of 5

The first impression of Park View Care Home is one of beauty and peace. The bistro area and garden are wonderful. When you move through the building the staff are so friendly and welcoming. In the dining area the staff are cheerful and helpful and the food is delicious. The care that my mother in law
receives is outstanding. Nothing is too much trouble and every small detail is notes and acted upon. We couldn't wish for anything better. Thank you so much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, it is our pleasure to be able to look after your Mother in Law. i will ensure that all staff read this wonderful review

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Review of

Park View Care Home

from Natalie R (Daughter of Resident) published on 17 June 2025
Overall Experience  Overall Experience 5.0 out of 5

The management at Park View were very accommodating from the start. We were able to move Dad in quicker than expected, which proved a big help. From then our experience continued to be positive; the staff are kind and caring and have taken time to get to know our dad. The settings and facilities are
magnificent and the rooms are always clean and tidy. Ultimately it is a huge relief to know Dad is cared for and safe at Park View.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you do much for writing us this lovely review, its a pleasure to look after dad and he has settled in really well

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Review of

Park View Care Home

from Mary H (Resident) published on 16 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Clean and comfortable. Lovely staff and excellent care. Whatever I need/request is swiftly provided.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you for this lovely review, its so lovely to see how far you have come since being here and im looking forward to seeing you progress further

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Review of

Park View Care Home

from Carole K (Wife of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband was in the care of Park View for 7 months before he died and was treated with respect and kindness during that time. The care home had a friendly atmosphere and staff were always available for me and my family when we visited (which was almost every day) with cheerfulness and practical help
when needed. My husband was probably not the easiest of the residents to deal with but he received good care and I know he appreciated that he was cared for at all times. At the end someone was with him in his room and the family and myself were grateful for that. Thank you.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these lovely kind words, its been lovely seeing you also come back to say hello and seeing you again having a coffee. you are always welcome and it was pleasure to be able to care for your husband

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Review of

Park View Care Home

from Michael F (Son of Resident) published on 28 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Park View Care Home for just over a month now. All the staff have been very welcoming and have taken great care of her, and she is now settling in nicely. The home is kept beautifully clean, the food is very good and there are plenty of activities, so there is always something
to do. The staff are always visible and to hand, so the residents are obviously well looked after. The atmosphere is calm and friendly, and the staff say that their prime concern is that the residents should be happy. Thank you so much to all the staff.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this review, its such a great pleasure to be able to care for mum. i have to agree she has settled wonderfully. i will ensure all the hear of these kind words

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Review of

Park View Care Home

from S C (Daughter of Resident) published on 19 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My father was at the home for just a month. As relatives we looked forward to visiting as we felt welcome. The care and food and all the staff were amazing. We can't thank the home enough for dads care and would recommend it to anyone. Will miss visiting and the people. Absolutely brilliant home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

what a pleasure it was as well, it was lovely to meet you all. you can always come back to visit whenever you want. we will always stick kettle on and fresh cakes will be available

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Review of

Park View Care Home

from Jeff D (Son of Resident) published on 19 May 2025
Overall Experience  Overall Experience 5.0 out of 5

A supremely well run home. My mother, aged 98, has been a resident for nearly three years now.
She has always received wonderful care from everyone ... no exceptions. When visiting, we feel welcome and at ease.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

its such a pleasure to be able to look after mum and lovely to see you all when you visit. i will ensure that all staff see these lovely comments

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Review of

Park View Care Home

from Alan C (Son of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The care home management and staff were exceptional with my mother's stay and the passing of my mother. The friendly atmosphere was brilliant.
Thank you for everything.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Mum was an absolute pleasure to look after. please make sure you pop along for a coffee to say hello

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Review of

The Cambridgeshire Care Home

from J P (Husband of Resident) published on 30 April 2025
Overall Experience  Overall Experience 4.0 out of 5

This is the best (and most expensive) respite fortnight. My wife has had 5 different cambridge care homes. The home was recently purpose built on the site of a BMW dealership and offers BMW level care at BMW prices. Included are varied activities, chiropody, hairdressing, good fresh cooked food (especially
soup) with attentive, friendly enthusiastic staff. Note that 14 days stay = 13 nights, as it says at the end pf the 14-page contract, but not at the start. Keep receipt of payment (we were temporarily asked for a new cheque after the old one paid in full) clothes, which were whisked away to the laundry but not always whisked back. If you want high quality respite care and can afford it, Cambridgeshire care home is the place to go

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for taking the time to share your thoughtful review. We're delighted to know that your Wife had a very positive experience with us, and how our Team's dedication, freshly prepared meals, and the range of services made a meaningful difference during her stay.We appreciate your kind comparison to "BMW-level-care"-we offer exactly that standard of comfort, attention, and professionalism in everything we do. Your feedback about our quality food and enthusiasm of our staff is incredibly encouraging, this will be shared with the whole team. We are also grateful for your constructive comments, taking note about the contract regarding 14 day/13 night structure, we will review this as it can be misinterpreted. Similarly, we are looking into how we can further streamline our laundry service, with an almost full occupancy laundry can take up to 3 days to turnaround. Thank you once again for your review and choosing the Best Care Home in Great Shelford for respite care.

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Review of

The Cambridgeshire Care Home

from Sally D (Daughter of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

March has been a challenging month for my mum and the whole team have really offered her loads of infectious encouragement and confidence to do well with her exercises and mobility. They have always been there in a very supportive and understanding way and have created a programme that meets her new
challenges so that she can regain independence. Each time she feels a little dejected they are warm and encouraging. The PT and well being team have also gone out of their way to help and support her in her progress and without all this support I feel sure she would have languished and not been able to make the progress and gain some independence back.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for such a wonderful review of your Mother's recovery, it is so encouraging and caring and really shows how our Carers and Wellbeing Teams, as well as our Strengthening and Conditioning Coach, can create such a positive outcome for Residents. Your Mother has embraced her recovery, it has been a delight to see her regain her confidence and independence. Thank you once again for your review I will be delighted to share this with the Teams.

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Review of

The Cambridgeshire Care Home

from Rebecca C (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot thank this home enough for the care and support they give the families and residents.
We said a sad goodbye to the staff when we lost my father in February,. At the beginning of March my mother had a fall, and unable to care for her at home, I called the customer relations manager. Mum arrived
11 days ago, to the most wonderful warm reception and it feels like we've come home.
The staff work so hard, to ensure residents are well cared for, it cannot be easy if everyone calls at once, but they always arrive with a smile and nothing is too much bother.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your very kind review of The Cambridgeshire Care Home's caring staff. It has been our pleasure to have cared for your Father and now to be able to care for your Mother and have you all return as a family. Looking forward to seeing you soon, thank you once again I will be sure to share your kind message with the Teams.

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Review of

Park View Care Home

from Alison C (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very warm, caring environment and all staff kind and considerate. As a family we felt very confident in the care from all the staff. The tone was set from the start with the welcome that our loved one received, and the reassurance given to the family. There was a real understanding how this is a difficult
time when your loved one is requiring residential care.
Would highly recommend.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, its a pleasure to care for your loved one. i will ensure that this is past on to all staff at Park View

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Review of

Park View Care Home

from T S (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff have made my mum feel very welcome and loved. We had reservations about mum going into care but have been really impressed with the transition- aided by the caring team at Park View. She is now happy and settled in her new home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i am so pleased that mum has settled in well with us and has joined our family. i will pass on these lovely review to all the staff

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Review of

The Cambridgeshire Care Home

from Jacek G (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of the Gt. Shelford home and I think she had a marvellous time there. We had tried to look after her at home but it became apparent that even with 24-hour days of three shifts of care nurses and family members the good old family home was an issue.


At Gt. Shelford, the constant

attention, the very high level of care and, I must say, the equally high quality cuisine ensured that my mother's autumn months were spent wrapped within a mantle of mentally stimulating and physically comforting friendship of luxurious comfort.


Even after my mother passed, the customer relations manager and deputy home manager went out of their way to help the family with much emotional support. One may not realise it until afterwards, but the time, help and attention we received form all the staff at the Home was a substantial support during the time the family needed it the most. This is something more lies outside a 'business plan', it is humanity, friendship and the essence of 'care'.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your beautiful review of The Cambridgeshire Care Home highlighting our exceptional care, kindness, wonderful cuisine and activities for Residents and Families. We offer excellent palliative care, meeting Residents End of Life wishes, upholding the Gold Standard Framework of excellence. We feel honoured to have been able to care for your Mother and support you all as a Family. We look forward to seeing you again, you will always be part of our Family and are always welcome.

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Review of

Park View Care Home

from C L (Husband of Resident) published on 6 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Hospital deemed my wife required 24/7 care. Myself and family were pleased with the location and quality of the home. Since then, despite being confined to bed, she has received excellent care and attention. Also staff have given myself and my daughter good support during our visits.
Would recommend
the home to anyone in need.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words, it's a pleasure to be able to care for your wife and also meet you. I will ensure that I tell the staff of this kind review.

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Review of

The Cambridgeshire Care Home

from Steve R (Son of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Moved my mother here from Lancashire in December from a care home she had settled in for the past year. The Cambridgeshire Care Home team have done a superb job settling her in. She is looking great and is very much at ease. She loves the staff and the environment. I found the staff responsive and very
professional.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home, the teams are delighted to hear your very positive feedback. Your Mother is a delightful lady and always full of joy, she has a wonderful spirit and we enjoy her company very much. Looking forward to seeing you soon.

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Review of

The Cambridgeshire Care Home

from M E (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I am so happy we chose The Cambridgeshire Care Home for Mum. She is happier there than she has been in decades. She laughs a lot and makes the staff laugh, even though she is sliding into dementia.
The staff know her likes, dislikes and foibles. They clearly love her and are very attentive, treating
her with kindness and patience at all times.
Food is delicious, varied and plentiful. I was a little concerned on a recent visit that Mum wasn't eating all her lunch. It turns out that she regularly has three breakfasts which the staff cheerfully help her with.
Her room is nicely decorated and she has several pieces of furniture and paintings on the wall, making it home from home.
The communication from the staff is excellent - they will telephone if there is something to pass on about an aspect of Mum's care and are always available to talk and listen when I visit.
The activities are varied; Mum gets a lot out of meeting baby goats and lambs, singing and listening to the Banjo man, to name a few.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your lovely review of The Cambridgeshire Care Home and all we offer to our Residents. We enjoy our resident's company, get to know them and are happy to accommodate their needs and wishes. Your Mum is a wonderful character and we all enjoy her company, she makes us laugh frequently and does enjoy the variety of activities we have throughout the week. So glad you like your Mum's newly decorated room, it gives us great pleasure to update rooms with residents making independent choices towards their decor and surroundings. Very important that we are offering them these choices. We look forward to seeing you soon.

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Review of

The Cambridgeshire Care Home

from A H (Friend of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

A good friend of mine has been living here for the past year. I visit her on a regular basis and I'm always impressed with the staff and facilities. Staff are attentive to not only the residents, but also guests. Special attention is paid to all aspects of residents, ensuring quality care. The facilities
are very well-kept, clean, welcoming, and beautifully decorated for the holidays. The home offers a range of engaging activities for residents to participate in on a daily basis. It is with pleasure I recommend Cambridgeshire Care Home.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your review of The Cambridgeshire Care Home, we enjoy your visits and the time you take to spend with our residents. Our head of Wellbeing will be so delighted to hear you enjoyed our Christmas decorations, he enjoys making the care home a welcoming environment whilst celebrating a number of events and special days. We always look forward to seeing you, thank you once again.

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Review of

Park View Care Home

from D E (Son of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Clean and modern, staff are excellent and food is very good.
Car park can become full on busy days.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, I will ensure the staff are aware of these kind words. Thank you for the feedback regarding the parking, we have taken this comment on board and this will be reviewed.

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Frequently Asked Questions about First Care Homes Group

Costs for care homes owned by First Care Homes Group

Average costs per week for care homes owned by First Care Homes Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by First Care Homes Group, based on 2 out of 2 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,645
Residential Dementia Care £1,720
Nursing Care £1,785
Nursing Dementia Care £1,860
All Care Types £1,645
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does First Care Homes Group own?

First Care Homes Group own 2 Care Homes.

Which First Care Homes Group Care Homes have the highest review score?

Park View Care Home & The Cambridgeshire Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact First Care Homes Group to verify any information. View our terms and conditions. First Care Homes Group has a Platinum Service – more info.