1 Chantry Close, Ipswich IP2 0QR
"Amazing support received from all members of staff, from reception to kitchen staff, to carers and nurses, everyone was so caring, polite…" Read all 177 reviews
Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling… Read more about Park View Care Home
176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU
"March has been a challenging month for my mum and the whole team have really offered her loads of infectious encouragement and confidence…" Read all 105 reviews
Purpose built & delivering the highest possible standards of care and hospitality for your loved one. Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive modern, purpose-built care home, providing residential,… Read more about The Cambridgeshire Care Home
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you so much for these kind words, i will ensure all teams are aware of this review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you so much for this lovely review, it is our pleasure to be able to look after your Mother in Law. i will ensure that all staff read this wonderful review
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you do much for writing us this lovely review, its a pleasure to look after dad and he has settled in really well
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you for this lovely review, its so lovely to see how far you have come since being here and im looking forward to seeing you progress further
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you so much for these lovely kind words, its been lovely seeing you also come back to say hello and seeing you again having a coffee. you are always welcome and it was pleasure to be able to care for your husband
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you so much for this review, its such a great pleasure to be able to care for mum. i have to agree she has settled wonderfully. i will ensure all the hear of these kind words
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
what a pleasure it was as well, it was lovely to meet you all. you can always come back to visit whenever you want. we will always stick kettle on and fresh cakes will be available
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
its such a pleasure to be able to look after mum and lovely to see you all when you visit. i will ensure that all staff see these lovely comments
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
Mum was an absolute pleasure to look after. please make sure you pop along for a coffee to say hello
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for taking the time to share your thoughtful review. We're delighted to know that your Wife had a very positive experience with us, and how our Team's dedication, freshly prepared meals, and the range of services made a meaningful difference during her stay.We appreciate your kind comparison to "BMW-level-care"-we offer exactly that standard of comfort, attention, and professionalism in everything we do. Your feedback about our quality food and enthusiasm of our staff is incredibly encouraging, this will be shared with the whole team. We are also grateful for your constructive comments, taking note about the contract regarding 14 day/13 night structure, we will review this as it can be misinterpreted. Similarly, we are looking into how we can further streamline our laundry service, with an almost full occupancy laundry can take up to 3 days to turnaround. Thank you once again for your review and choosing the Best Care Home in Great Shelford for respite care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for such a wonderful review of your Mother's recovery, it is so encouraging and caring and really shows how our Carers and Wellbeing Teams, as well as our Strengthening and Conditioning Coach, can create such a positive outcome for Residents. Your Mother has embraced her recovery, it has been a delight to see her regain her confidence and independence. Thank you once again for your review I will be delighted to share this with the Teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you for your very kind review of The Cambridgeshire Care Home's caring staff. It has been our pleasure to have cared for your Father and now to be able to care for your Mother and have you all return as a family. Looking forward to seeing you soon, thank you once again I will be sure to share your kind message with the Teams.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you so much for this lovely review, its a pleasure to care for your loved one. i will ensure that this is past on to all staff at Park View
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
thank you so much for these kind words, i am so pleased that mum has settled in well with us and has joined our family. i will pass on these lovely review to all the staff
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
At Gt. Shelford, the constant
Even after my mother passed, the customer relations manager and deputy home manager went out of their way to help the family with much emotional support. One may not realise it until afterwards, but the time, help and attention we received form all the staff at the Home was a substantial support during the time the family needed it the most. This is something more lies outside a 'business plan', it is humanity, friendship and the essence of 'care'.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your beautiful review of The Cambridgeshire Care Home highlighting our exceptional care, kindness, wonderful cuisine and activities for Residents and Families. We offer excellent palliative care, meeting Residents End of Life wishes, upholding the Gold Standard Framework of excellence. We feel honoured to have been able to care for your Mother and support you all as a Family. We look forward to seeing you again, you will always be part of our Family and are always welcome.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you for such kind words, it's a pleasure to be able to care for your wife and also meet you. I will ensure that I tell the staff of this kind review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review of The Cambridgeshire Care Home, the teams are delighted to hear your very positive feedback. Your Mother is a delightful lady and always full of joy, she has a wonderful spirit and we enjoy her company very much. Looking forward to seeing you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your lovely review of The Cambridgeshire Care Home and all we offer to our Residents. We enjoy our resident's company, get to know them and are happy to accommodate their needs and wishes. Your Mum is a wonderful character and we all enjoy her company, she makes us laugh frequently and does enjoy the variety of activities we have throughout the week. So glad you like your Mum's newly decorated room, it gives us great pleasure to update rooms with residents making independent choices towards their decor and surroundings. Very important that we are offering them these choices. We look forward to seeing you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your review of The Cambridgeshire Care Home, we enjoy your visits and the time you take to spend with our residents. Our head of Wellbeing will be so delighted to hear you enjoyed our Christmas decorations, he enjoys making the care home a welcoming environment whilst celebrating a number of events and special days. We always look forward to seeing you, thank you once again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you for this lovely review, I will ensure the staff are aware of these kind words. Thank you for the feedback regarding the parking, we have taken this comment on board and this will be reviewed.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Average costs per week for care homes owned by First Care Homes Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by First Care Homes Group, based on 2 out of 2 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,645 |
Residential Dementia Care | £1,720 |
Nursing Care | £1,785 |
Nursing Dementia Care | £1,860 |
All Care Types | £1,645 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact First Care Homes Group to verify any information. View our terms and conditions. First Care Homes Group has a Platinum Service – more info.