Group Review Score(the average from all locations with a review score)
Care Homes Owned by First Care Homes Group
First Care Homes Group operate two care accommodations located in Cambridge and Ipswich. They have been purpose-built to provide skilled and versatile nursing packages that are tailored to the individual.
An active and interesting lifestyle is supported alongside person-centred care, with the teams experienced in many complex and profound challenges.
"Mum was convinced she did not want to go into a home, but had decided that was what was needed and was a little anxious about moving in, as..."Read all 123 reviews
from £1,795 / week72 rooms
Location Type: Care Home
Purpose-built and delivering the highest possible standards of care and hospitality for your loved one.
Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive,... Read more
"My experience has been very good. All staff very friendly. I feel I am not ready to stay at the moment. But would come back when the time..."Read all 193 reviews
from £1,640 / week69 rooms
Location Type: Care Home
Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities,... Read more
Older Person Care
Respite Care
Permanent Care
Dementia Residential Care
Nursing Care
Residential Care
Dementia Nursing Care
Showing 1 to 2 of 2
First Care Homes Group Reviews (316)
9.8
First Care Homes Group has a Group Review Score of 9.8 (9.841) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to First Care Homes Group must have a Review Score.
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Showing 316 reviews matching selected criteria
Review of Park View Care Home from Pamela H (Respite Resident) published on 6 August 2026 Submitted via Postal Card•
Overall Experience
My experience has been very good. All staff very friendly. I feel I am not ready to stay at the moment. But would come back when the time comes.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you for your kind feedback. We're so pleased you had a positive experience with our friendly staff. We understand, and we'll be happy to welcome you back whenever the time is right.
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Review of Park View Care Home from Audrey P (Niece of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience
Staff at Park View Care Home have gone out of their way to make my aunt feel at home. Following a traumatic time for her and a sudden change of everyday life Park View provided all the support and understanding she needed. Seeing her being so well cared for is a huge relief for us. It is a pleasure to visit this bright, friendly home with several well-thought-through areas to relax in and chat - my aunt particularly liked the garden. Thank you all at Park View - I highly recommend you!
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for your kind words and recommendation. We're delighted to hear that your aunt has settled in well and feels so supported during what has been a difficult time. It means a great deal to us that you feel reassured by her care, and we'll be sure to share your lovely feedback with...
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Review of The Cambridgeshire Care Home from J J (Daughter of Resident) published on 15 July 2026 Submitted via Postal Card•
Overall Experience
Mum was convinced she did not want to go into a home, but had decided that was what was needed and was a little anxious about moving in, as it was a big step for her. Since being here she has settled in very well and very quickly. She is being so well looked after and cared for. It was a lovely touch being able to bring some items from home to make her room "hers"
We couldn't ask for a more caring home - everyone seems so happy to work here and it shows in the care given.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your 5* review of The Cambridgeshire Care Home. We are so pleased that your Mum has settled in and was able to personalize her room. It makes us all very proud to know that you have all settled in well and that we helped make the transition from home to care home an easy...
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Review of Park View Care Home from Gavin K (Son of Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
Excellent care home , with excellent staff who really care about their residents whom they care for. The staff always make you feel very welcome when visiting. The home is always clean and tidy. They have plenty of activities to keep the residents entertained.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for your kind words. We're delighted to hear that you feel welcomed when you visit and that you've noticed the care, cleanliness, and activities we provide. Your feedback means a great deal to our team, and we truly appreciate your support.
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Review of The Cambridgeshire Care Home from E F (Wife of Resident) published on 8 July 2026 Submitted via Postal Card•
Overall Experience
M was very well cared for on his respite break. Staff were very kind.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you for your review of The Cambridgeshire Care Home, we are so pleased to know that you have appreciated the care that our staff have to offer. We are proud of our highly trained staff and what they have to offer residents, families and guest to the home. Wishing you all well.
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Review of The Cambridgeshire Care Home from Dan N (Son of Resident) published on 6 July 2026 Submitted via Website•
Overall Experience
Having visited a number of Care Homes in the area for Mum, Cambridge Care Home truly stood out head and shoulders above the rest. While the facilities are of course relatively new and well thought out with great amenities, they are also exceptionally maintained. But what is the true win? It's the entire staff, management and the culture of the home. While the property is fabulous, it's obviously a family-run environment. It is hard to put into words how personable, caring and dedicated all the teams are, while also being incredibly effective. The attention paid to the food, the activities, the reception, the inclusion or the privacy and dignity is tailored to your loved one. There has been some truly deep consideration and effort to make an excellent experience for residents and visitors alike. It's really impressive.
Most importantly, we feel very safe for Mum being at CCH.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for this amazing review. We are all so proud to work here and be part of our Residents lives, to support them and their families and each other. We are thrilled that you have picked out so many of our strengths, facilities and services that we enjoy being able to offer our...
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Review of Park View Care Home from Caroline H (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card•
Overall Experience
I had no hesitation in choosing Park View again this year when my dad needed 2 weeks' respite care while my mum had a well-deserved rest. Last year, both my parents stayed at Park View for 3 weeks while their bathroom was being renovated, and the excellent experience they had made the decision an easy one. The staff are outstanding. They are caring, compassionate, professional, and always treat residents with dignity and respect. As a family it gives us great peace of mind knowing my dad is in safe capable hands. The staff go above and beyond. I would like to thank everyone at Park View for the wonderful care and support. Park View is a truly special place.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you for your kind words and for choosing Park View again. We are delighted that your family has had such positive experiences with us. Your appreciation means a great deal to our team, and we are honoured to have been able to care for your dad and support your family. Thank you for placing your trust in us.
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Review of The Cambridgeshire Care Home from Tracy B (Daughter of Resident) published on 9 June 2026 Submitted via Website•
Overall Experience
Mum & Dad lived in the care home, until Mum sadly died in March 2026, the wake took place at the home.
Renata organised the event & Kevin the Chef designed the menu & executed the preparation & cooking of the food, it was ABSOLUTELY WONDERFUL & EXTREMELY YUMMYLICIOUS. I asked if Kevin could replicate the filled roast beef mini yorkshires, which I had eaten at a funeral 2 weeks previously, he completely surpassed himself because they were fantastically gorgeous, everybody wanted more! All of the food was extremely delicious & tasty, the cheese straws were also a firm favourite. Kevin is fantastic, a true artist of culinary skill & makes food that makes your mouth water & your tastebuds tingle. Thank you to the lovely Laura who hosted the wake, she is such a special young lady. The staff helping on the day were superb, from looking after Dad to even attending the funeral, they are all a great advert for the home & they should be very proud to have such wonderful staff. Love & hugs to all
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review, especially about our catering, hospitality and care. We were all very saddened by your Mum's passing, it was truly an honour for us to be able to be part of her funeral to pay our respects, and with you all after at the home for her wake. It is our great pleasure to be able to be part of your family gathering and care for you all.
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Review of The Cambridgeshire Care Home from A W (Daughter of Resident) published on 28 May 2026 Submitted via Website•
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During a 4 week stay for respite care for a broken hip, my father could not have received better care. All the staff were incredibly kind and efficient and nothing was too much trouble for them, they are all a credit to their individual jobs. Everything was done with a genuine smile and warm and friendly attitude. The care home surroundings were wonderful and kept immaculately and the food was excellent. I cannot recommend the care home and particularly its staff highly enough and I am very grateful to all of them for looking after my father so well.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review, it has been our pleasure to have looked after your father and you. We are so pleased that you experienced our great care, hospitality and food. Our teams will be delighted to know how well supported you felt. Wishing you all well.
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Review of Park View Care Home from Carolyn M (Daughter of Resident) published on 6 May 2026 Submitted via Website•
Overall Experience
With Mum having spent 2 periods of respite at Park View, we had no hesitation in suggesting she came to stay on a permanent basis at the beginning of the year; once it became clear her needs could no longer be met at home.
She was welcomed back by the staff - always greeting her by her first name - and the nursing staff could not have been more attentive, treating Mum with dignity and respect at all times. Thank you to everyone who looked after Mum; it certainly gave us piece of mind as a family to know that she was being so well looked after.
We would have no hesitation in recommending Park View to anyone who may be considering staying here - respite or long term - either for themselves, or for a family member.
Thank you.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for your kind words. It means a great deal to hear that your mum felt welcomed and cared for, and that our team could provide comfort and reassurance to your family. We're grateful for your recommendation and for trusting us with her care.
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Review of The Cambridgeshire Care Home from C S (Son of Resident) published on 30 April 2026 Submitted via Website•
Overall Experience
We cannot thank this care home enough for the exceptional care provided to our mother, Lily, over the past two years-how quickly that time has passed. From the very beginning, it has been clear that Angie and Tina run a truly outstanding home: professional, well-organised, and full of warmth. They run a tight ship, and it shows in every aspect of the service. The staff are simply wonderful. They treat residents with genuine kindness, dignity, and respect, and over time they have come to feel like an extended family to us. Knowing Lily has been safe, happy, and so well cared for has been an enormous comfort, particularly during some very difficult periods for our family. Every member of the team demonstrates dedication, compassion, and professionalism, creating a supportive and nurturing environment that truly stands out.
Thank you
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your incredibly kind and thoughtful review. It really does mean a great deal to us all to know how you have valued Lily's time with us. We are delighted to know that you felt confident, supported, and reassured about the care your mother received. Angie, Tina, and the entire...
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Review of The Cambridgeshire Care Home from E P (Niece of Resident) published on 28 April 2026 Submitted via Postal Card•
Overall Experience
A very comfortable place to spend for respite care. All the staff were very helpful and kind to come and say goodbye at the end of the say. The food is delicious! The whole experience was very positive.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your positive review, we are delighted that you had a great experience. We look forward to seeing you again.
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Review of Park View Care Home from T C (Daughter of Resident) published on 23 April 2026 Submitted via Website•
Overall Experience
When it comes to choosing care for a loved one, there isn't a single approach that suits everyone. It's a very personal decision, shaped by visits, conversations with staff, and the experiences of others. While everyone's expectations are different, what matters most is finding a place where you feel comfortable, supported, and confident that your loved one will be treated with kindness and respect. My mother was quite unwell when she moved into Park View two years ago, but she was warmly welcomed from the very beginning. We quickly felt reassured by the carers, and they have consistently lived up to that trust. With the right support, Mum's health has become more stable. She is always clean, well cared for, enjoys a varied menu, and receives her important medication on time. If there are any questions or concerns, Carol and her team are immediately receptive to answer them. Caring is one of the most challenging professions, but it's also such an important and necessary service.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
That's a really thoughtful and reassuring perspective. It's clear how much the care and compassion of the team have meant to both you and your mum. Hearing how her health has stabilised and how supported you feel speaks volumes about the dedication of the staff-thank you for sharing such a meaningful experience.
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Review of Park View Care Home from Bernard G (Husband of Resident) published on 17 April 2026 Submitted via Postal Card•
Overall Experience
All the staff at Park View are brilliant, no complaints at all, very caring people.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for your lovely feedback. The team at Park View will be delighted to hear your kind words - they work incredibly hard, and it means a lot to know their care is appreciated.
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Review of The Cambridgeshire Care Home from Stephen G (Son of Resident) published on 14 April 2026 Submitted via Postal Card•
Overall Experience
Thoroughly professional service provided.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for taking the time to submit a review of The Cambridgeshire Care Home. We are delighted you think our facilities and services are so good. We look forward to seeing you soon.
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Review of Park View Care Home from Brenda O (Daughter of Resident) published on 13 April 2026 Submitted via Website•
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I can't thank the team at Park View Care Home enough for the outstanding care they've given my mum over the past year. The staff are warm, attentive, and genuinely compassionate, always treating her with dignity and respect.
It's so reassuring to know she's in a safe and welcoming environment. The carers go above and beyond, and she's always encouraged to take part in activities, which keeps her happy and engaged. The activity organisers truly go above and beyond, creating meaningful experiences. It's especially important for those with dementia to be stimulated, and I've been impressed that activities here are always inclusive-something I haven't seen in other homes.
The food is outstanding, with a great variety of well-prepared meals.
Communication with the family is excellent, and the home is always clean and comfortable.
I highly recommend Park View Care Home-it gives us real peace of mind.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for sharing such a heartfelt review. It means a great deal to the whole team. Knowing that your mum feels supported, engaged, and genuinely cared for is exactly what they work toward every day. They'll be delighted to hear how much you value the activities, the communication, and the warm environment they strive to create. Your recommendation is truly appreciated.
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Review of Park View Care Home from P M (Son-in-law of Resident) published on 6 February 2026 Submitted via Website•
Overall Experience
My mother in law stayed for three weeks but was due to stay five weeks for respite while my father in law had major surgery, he is her full time carer. She became very unresponsive and so the family removed her and she went into hospital with health issues due to acute dehydration, she had suffered a heart attack too, when released from hospital end of life care was put in place. Sue suffers dementia and is completely dependent and non verbal! Had park view communicated with the family or doctor this could have been a very different story.
↩Reply from Carol Rhind, Manager at Park View Care Home
While we cannot discuss individual care details publicly, the wellbeing and safety of our residents is always our priority. We do not recognise some of the claims made in this review, and no concerns were raised with the home during your mother-in-law's stay. A request for a refund was considered...
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Review of The Cambridgeshire Care Home from Alex P (Son of Resident) published on 30 January 2026 Submitted via Website•
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My mother has been a resident for nearly two years, and has a wonderfully comfortable room overlooking the garden. The staff are attentive, and treat her with care and dignity. The close relationship with the local medical centre was one of the attractions for our family, and the local GP has been a regular visitor, ensuring our mother's good health. Social activities and stimulating events keep Mum healthy.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for taking the time to write such a lovely review of The Cambridgeshire Care Home. It is a pleasure to be able to care for your mother as well as you and your family have. Our teams will be delighted to know that their care, dignity and respect for everyone has been recognised...
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Review of The Cambridgeshire Care Home from E W (Resident / Service User) published on 22 January 2026 Submitted via Postal Card•
Overall Experience
The two essential attributes of a good care home are - 1. efficient organisation and 2. well-trained, kind, decent, human carers.
The Cambridgeshire Care Home is first-class under both heads. The building has feel superb, well-designed both in and out and in detail. The daily operations unfold unfailingly smoothly. The carers, medical and non-medical are without exception, delightful - consistently patient and gracious in their interaction with residents. I would unhesitatingly recommend this care home.
↩Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your kind and thoughtful feedback. We are delighted to hear that you found both our organisation and our teams to be of such a high standard. Your comments about our carers' professionalism, compassion and kindness, and the smooth running of daily operations are greatly appreciated and will be shared with the whole team.
We wish you well.
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Review of Park View Care Home from S W (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card•
Overall Experience
Staff at Park View are all welcoming, caring, loving and friendly, going out of their way to help. Even if it's not their job, they will find someone else who can help. The home is always clean, warm, with food and drink available. I'm always reassured that staff never neglect the vital aspects of care - regular toilet routines, hydration, hygiene, washing/dressing assistance - this is the sign of a truly caring home, and activities are offered daily to stimulate mind and body.
↩Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you very much for taking the time to share such thoughtful and positive feedback about Park View.
We are delighted to hear that you feel welcomed, reassured, and supported by our staff. Your comments about their kindness, willingness to help, and commitment to ensuring high standards of care...
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Costs for care homes owned by First Care Homes Group
Average costs per week for care homes owned by First Care Homes Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by First Care Homes Group, based on 2 out of 2 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,720
Residential Dementia Care
£1,795
Nursing Care
£1,898
Nursing Dementia Care
£1,898
All Care Types
£1,720
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Average costs per week for care homes owned by First Care Homes Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by First Care Homes Group, based on 2 out of 2 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does First Care Homes Group own?
First Care Homes Group own 2 Care Homes.
Which First Care Homes Group Care Homes have the highest review score?
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