Care Homes Owned by First Care Homes Group

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by First Care Homes Group
First Care Homes Group operate three care accommodations located in Cambridge, Ipswich and Hastings. They have been purpose-built to provide skilled and versatile nursing packages that are tailored to the individual.

An active and interesting lifestyle is supported alongside person-centred care, with the teams experienced in many complex and profound challenges.

First Care Homes Group Locations (2)

2 Care Homes owned by First Care Homes Group
Park View Care Home

1 Chantry Close, Ipswich IP2 0QR 

9.9 182 reviews
"When first admitted to care home it took a few months for the home to gain understanding of my husband's specialist needs because he lacks…"   Read all 182 reviews
Location Type Care Home

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling… Read more about Park View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 69 Rooms
  • from £1,495 / week
The Cambridgeshire Care Home

176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU 

9.8 111 reviews
"My sister is now settling in really well. Her dementia is not too troublesome for her yet and she is able to join in lots of activities.…"   Read all 111 reviews
Location Type Care Home

Purpose built & delivering the highest possible standards of care and hospitality for your loved one. Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive modern, purpose-built care home, providing residential,… Read more about The Cambridgeshire Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 72 Rooms
  • from £1,595 / week

First Care Homes Group Reviews (293)

9.9

First Care Homes Group has a Group Review Score of 9.9 (9.854) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to First Care Homes Group must have a Review Score.

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Review of

The Cambridgeshire Care Home

from T G (Sister of Resident) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is now settling in really well. Her dementia is not too troublesome for her yet and she is able to join in lots of activities. her occasional anxiety is always allayed. The carers & well-being team are so kind to all the residents and I am very grateful that there was a space for my sister
when she needed it. I am also more than grateful for the support shown to me.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your review and kind words. Our Wellbeing Team work hard to ensure all Residents welfare and emotional support is met and that they have a varied weekly program of events based on their hobbies, interests and abilities. They are a great team of people. We are so glad you feel supported too, we are ever mindful of a loved one's needs as well as a Residents. We look forward to seeing you soon.
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Review of

Park View Care Home

from S S (Wife of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
After looking after my husband at home for over 20 years from an awful debilitating disease I vowed never to use a care home for him. However this decision was taken away from me due to his and mine deteriorating health. I also have experience working in a care home . Because of looking after him for
so long I have very, very high standards regarding my husbands care and was determined not to let his care lapse in any way on admission to Park View. He has very complex needs which I demand are met to a very high standard. Overall Park View has met these standards. There has been issues with my husband's care but with communication with the management and staff and time these have been generally resolved . My experience is any problems have to be sorted face to face and that is the key for harmony between care providers and clients. Overall Management and staff are very approachable with any issues I have.
Reply from Sharon Bowen, Customer Relations at Park View Care HomeThank you for taking the time to share your experience and for trusting us with your husband's care. We understand how difficult the decision must have been after more than 20 years of looking after him at home, and we truly appreciate the depth of your dedication and the very high standards you rightly expect.
We are pleased to hear that, overall, Park View has met those standards and that your husband's complex needs are being supported to your satisfaction. We also appreciate your honesty in highlighting the issues that have arisen along the way. Your willingness to work with us, especially through face-to-face communication, has been invaluable in helping us resolve concerns and continue improving the quality of care.
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Review of

Park View Care Home

from S V (Wife of Resident) published on 4 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When first admitted to care home it took a few months for the home to gain understanding of my husband's specialist needs because he lacks capacity and is unable to let staff know what he requires. He cannot hold a vessel to drink himself and needs feeding so it needs regular and experienced staff who
understand this to ensure he does not dehydrate and lose weight. He also needs good help to position in his chair and bed correctly and ensure he is kept clean. I speak to staff directly and ask for things to be corrected if not ok and most regulars know his requirements. On the nursing and general health side, records do not seem to be understood and known by all parties, ie hospital/GP/nursing and other agencies.
Reply from Sharon Bowen, Customer Relations at Park View Care HomeThank you for highlighting these issues - your advocacy is playing a crucial role in ensuring your husband receives the level of care he needs and deserves. we are hear to help
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Review of

The Cambridgeshire Care Home

from Amanda G (Daughter of Resident) published on 3 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home work tirelessly to ensure that all residents receive top quality care.
My mother has been a resident for nearly three years and in that time we have never had any concerns regarding the care she receives.
The staff are always friendly and welcoming when we are arrive. We
are kept fully informed about any changes to our mother's health and wellbeing. When care is delivered to our mother it is done so with dignity and professionalism. The wellbeing team go out of their way to make sure there are a variety of activities on offer and include all residents in these no matter their circumstances.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your five star review of The Cambridgeshire Care Home. It is our pleasure to be able to care for your mother and include her in the variety of activities available throughout the week. We pride ourselves on offering a varied range of activities to suit Residents hobbies, interests and capabilities and being able to adapt them to suit.
Our motto is "You said we do" Our Residents are what drives us to offer more and try new activities.
We look forward to seeing you very soon.
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Review of

The Cambridgeshire Care Home

from A H (Daughter of Resident) published on 3 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mother is now bedbound the staff continue to be their caring and gentle selves. They try to involve her in some of the activities for example bringing up various animals for her to stroke (an especial pleasure for mum) and celebrating her birthday with a special cake as well as organising
for the hairdresser to come to her room to cut her hair and the podiatrist for her nails.
They helped make the move from one room to another a seamless process and mum loves the view of trees and birds from the window of her new room.
The regular reviews of mum's care plan keep us up to date and the Heads of Care always respond quickly to our requests. Michele on reception is always welcoming and makes us feel at home immediately - and knows my requirement for a delicious coffee and cake available from the bistro on arrival.
We are very happy with mum's overall standard of care and stand in awe of the dedication of all the staff.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home Staff, Facilities and Services. It is our pleasure to be able to care for your mother, whilst keeping you informed of her care plan, needs and room move. So pleased that Michelle has been attentive to your needs too. As a care home we are here to care for your loved ones as well as you, so glad we are able to support you all as a family and make you all happy.
We look forward to seeing you soon.
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Review of

The Cambridgeshire Care Home

from Gail B (Daughter of Resident) published on 25 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of CCH since April 2024. Throughout her stay she has been treated with kindness, care and compassion by all the staff. They respect her wishes and provide her with cheerfulness and company. As we (her sons and daughters) live quite far away which means that we can't visit her
as much as we would like, it is lovely to know that she is being cared for so well.
Thank you to the lovely staff.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you for your kind review, it is our pleasure to take such great care of your Mother, a really lovely lady who is always so happy to see us all.
We love to meet all of our Residents needs and wishes, it is our priority to ensure we put them first, its part of our person centered approach to their tailored care. I will share with the team your very kind review.
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Review of

The Cambridgeshire Care Home

from L T (Daughter of Resident) published on 27 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every aspect of Cambridgeshire Care Home is excellent. The staff are caring and friendly, rooms are very pleasant. Mum enjoys the food, and there is a wide range of activities for those who want to take part. Mum particularly likes the well-maintained gardens and fountain, also the 'bistro' area for
coffee. I have felt very supported by the staff from the receptionists to the Heads of Care in Mum's unit. They were particularly helpful during the speedy transition from hospital - they went out of their way to make things as easy as possible for us. Thank you all!
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home. We are truly honored to be able to look after your Mum and support you as a family. The Teams will be truly happy to hear your very kind comments, thank you.
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Review of

Park View Care Home

from Jeff D (Son of Resident) published on 24 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 98-year-old mother has been a resident in Park View, Ipswich, for just over three years. She has received exemplary care from everyone. The house is beautifully furnished, clean and welcoming. It is very well designed and managed. All the residents enjoy the food. My mother is no exception. Mum is
really enjoying the singing sessions and other sensory activities. These are especially important to her as she is partially blind and very hard of hearing. Thank you everyone at Park View, from her children and grandchildren and their partners. Cheers!
Reply from Sharon Bowen, Customer Relations at Park View Care HomeThank you so much for your kind and thoughtful message. It truly means a great deal to all of us here at Park View.
We feel privileged to care for your mother and are delighted to hear how much she enjoys the activities, especially the singing sessions. It's wonderful to know that they bring her joy and connection, particularly given her visual and hearing challenges. We always strive to create a supportive, stimulating, and welcoming environment for all our residents, and it's heartening to hear that this has made a positive difference for your mum.
Your words of appreciation will be shared with the entire team-they will be absolutely thrilled to know their care and dedication are making such a meaningful impact.
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Review of

Park View Care Home

from Geoff B (Respite Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I say to everybody at Park View thank you for looking after me with the food, the activities and the clean room and everywhere in building and garden. Also my cup of tea in morning and drink at night.
Reply from Sharon Bowen, Customer Relations at Park View Care HomeThank you for your review, it was such a pleasure to have you in our care and i hope you will return again someday.i will ensure the team are aware of your thankfulness. please pop along again for a cup of tea and slice of cake
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Review of

Park View Care Home

from Berenice H (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was resistant to care and wanted to live in her own home. She became poorly as a result but needed care badly as she was falling and had some serious health issues. The thing is that unlike children adults can be difficult to suggest loving advice to and this can cause stress and concern. The day
came that mum eventually was admitted to Park View.
This was a turning point. She immediately began to return to her old self due to constant care and attention.
Mum began to take an interest in things, though she was always a private person. With help her appearance and personality blossomed. She really loved the food and her room which looked onto the garden. Cheerful company of the nurses and staff did so much to make her enjoy life again. Thanks to Park View and everyone who looked after mum. She was very happy there and gave she and I some peace of mind.
Reply from Sharon Bowen, Customer Relations at Park View Care HomeIt was such a pleasure to have mum in our care, im so happy that she blossomed while being at Park View. i will ensure that att staff see this review. if your ever in England please pop along for a coffee we would all love to see you
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Review of

Park View Care Home

from John R (Son of Resident) published on 8 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place for Dad. Staff lovely and professional. Relaxed atmosphere. Great menu.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you so much for this lovely review, it is such a pleasure to have dad in our care anf ii just love how he has settled into his new home. i will ensure that the team is aware of this review
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Review of

The Cambridgeshire Care Home

from S A (Daughter of Resident) published on 22 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the Cambridgeshire Care Home for a week of respite care after an operation. My sister and I have been very impressed with the care that has been taken of him, to ensure a restful environment in which he can recuperate and maintain his regular post-op exercises.
The staff could
not have been more welcoming, from the day we took our parents to see round the care home, to when my father was welcomed there after being in hospital and every day since. All the staff, including the nurses, those who bring him his meals and the electrician who checked his electric fan that we provided from home, all led by the very able customer relations manager, have been smiley, friendly, reassuring and prompt at responding to his requests. All our emails have been responded to comprehensively and quickly. We have had a couple of useful calls from the nurses to bring us up to speed with things, which was reassuring and helpful.
The room my father is in is wonderful, and I believe, newly decorated.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home. You have been a wonderful family to work with in jointly caring for your father, who has been a lovely Resident and has joined in so many of the activities and exercise classes. His recovery has been remarkable to see, he is very determined. I will share your glowing review with our Teams of Carers, Nurses, dedicated hospitality staff and Reception team. Thank you once again, looking forward to seeing you soon.
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Review of

Park View Care Home

from K J (Daughter of Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing support received from all members of staff, from reception to kitchen staff, to carers and nurses, everyone was so caring, polite and friendly. Rooms are cleans and all areas well maintained. We couldn't have wished for better care for our mum.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you so much for these kind words, i will ensure all teams are aware of this review.
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Review of

Park View Care Home

from Ruth H (Daughter-in-law of Resident) published on 2 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first impression of Park View Care Home is one of beauty and peace. The bistro area and garden are wonderful. When you move through the building the staff are so friendly and welcoming. In the dining area the staff are cheerful and helpful and the food is delicious. The care that my mother in law
receives is outstanding. Nothing is too much trouble and every small detail is notes and acted upon. We couldn't wish for anything better. Thank you so much.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you so much for this lovely review, it is our pleasure to be able to look after your Mother in Law. i will ensure that all staff read this wonderful review
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Review of

Park View Care Home

from Natalie R (Daughter of Resident) published on 17 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management at Park View were very accommodating from the start. We were able to move Dad in quicker than expected, which proved a big help. From then our experience continued to be positive; the staff are kind and caring and have taken time to get to know our dad. The settings and facilities are
magnificent and the rooms are always clean and tidy. Ultimately it is a huge relief to know Dad is cared for and safe at Park View.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you do much for writing us this lovely review, its a pleasure to look after dad and he has settled in really well
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Review of

Park View Care Home

from Mary H (Resident) published on 16 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean and comfortable. Lovely staff and excellent care. Whatever I need/request is swiftly provided.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you for this lovely review, its so lovely to see how far you have come since being here and im looking forward to seeing you progress further
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Review of

Park View Care Home

from Carole K (Wife of Resident) published on 11 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in the care of Park View for 7 months before he died and was treated with respect and kindness during that time. The care home had a friendly atmosphere and staff were always available for me and my family when we visited (which was almost every day) with cheerfulness and practical help
when needed. My husband was probably not the easiest of the residents to deal with but he received good care and I know he appreciated that he was cared for at all times. At the end someone was with him in his room and the family and myself were grateful for that. Thank you.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you so much for these lovely kind words, its been lovely seeing you also come back to say hello and seeing you again having a coffee. you are always welcome and it was pleasure to be able to care for your husband
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Review of

Park View Care Home

from Michael F (Son of Resident) published on 28 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Park View Care Home for just over a month now. All the staff have been very welcoming and have taken great care of her, and she is now settling in nicely. The home is kept beautifully clean, the food is very good and there are plenty of activities, so there is always something
to do. The staff are always visible and to hand, so the residents are obviously well looked after. The atmosphere is calm and friendly, and the staff say that their prime concern is that the residents should be happy. Thank you so much to all the staff.
Reply from Sharon Bowen, Customer Relations at Park View Care Homethank you so much for this review, its such a great pleasure to be able to care for mum. i have to agree she has settled wonderfully. i will ensure all the hear of these kind words
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Review of

Park View Care Home

from S C (Daughter of Resident) published on 19 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was at the home for just a month. As relatives we looked forward to visiting as we felt welcome. The care and food and all the staff were amazing. We can't thank the home enough for dads care and would recommend it to anyone. Will miss visiting and the people. Absolutely brilliant home.
Reply from Sharon Bowen, Customer Relations at Park View Care Homewhat a pleasure it was as well, it was lovely to meet you all. you can always come back to visit whenever you want. we will always stick kettle on and fresh cakes will be available
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Review of

Park View Care Home

from Alan C (Son of Resident) published on 1 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home management and staff were exceptional with my mother's stay and the passing of my mother. The friendly atmosphere was brilliant.
Thank you for everything.
Reply from Sharon Bowen, Customer Relations at Park View Care HomeMum was an absolute pleasure to look after. please make sure you pop along for a coffee to say hello
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Frequently Asked Questions about First Care Homes Group

Costs for care homes owned by First Care Homes Group

Average costs per week for care homes owned by First Care Homes Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by First Care Homes Group, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,545
Residential Dementia Care £1,545
Nursing Care £1,720
Nursing Dementia Care £1,720
All Care Types £1,545
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does First Care Homes Group own?

First Care Homes Group own 2 Care Homes.

Which First Care Homes Group Care Homes have the highest review score?

Park View Care Home & The Cambridgeshire Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact First Care Homes Group to verify any information. View our terms and conditions. First Care Homes Group has a Platinum Service – more info.