The Cambridgeshire Care Home

176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU
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9.8 111 Reviews
  • The Cambridgeshire Care Home, Cambridge
Purpose built & delivering the highest possible standards of care and hospitality for your loved one.

Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive modern, purpose-built care home, providing residential, nursing, dementia and respite care for up to 72 elderly people. Close to local transport and amenities, they are just four miles away from Cambridge and two miles away from Addenbrookes Hospital and The Royal Papworth Hospital.

The Cambridgeshire Care Home is situated within attractive landscaped gardens, built with a large glass frontage which provides fantastic views of the gardens. As well as a comprehensive activities programme, offering a variety of meaningful activities, residents at The Cambridgeshire Care Home have a cinema which shows Residents favourite films, a nail salon, hairdressing salon, visiting Chiropody service, an Exercise Therapist and private dining facilities along with a bistro near the reception area offering coffees, teas, pastries and fresh fruit, lunch and afternoon tea (must be booked in advance).

The Cambridgeshire Care Home also offers residents a choice of lounges where they can chat, relax and take in the beautiful landscaped gardens, as well as enjoy an aperitif before dining whilst choosing from the fine dining menus.

First Care Homes are passionate about ensuring residents continue to lead active lives and play a fulfilling role in the local community, to whatever extent they wish.
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Care Provided by The Cambridgeshire Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1595
  • Self-Funded Residential Dementia Care: from £1595
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £2144
  • RESPITE Self-Funded Residential Dementia Care: from £2145
  • RESPITE Self-Funded Nursing Care: from £2200
  • RESPITE Self-Funded Nursing Dementia Care: from £2200

The Cambridgeshire Care Home - Respite Turkey and Tinsel Respite offer 3 weeks respite care for the cost of 2 saving £2200.00 available until 20.12.2025. Call us to discuss your loved ones care needs, to book a show round of the home or a pre-admission assessment.


Please contact us to discuss our range of rooms and weekly all-inclusive fees
Our fees are weekly, all-inclusive and include: -
Phone rental plus phone calls (excluding international and mobiles which are charged at the standard rate)
Fine dining, plus snacks, fresh fruit, and juices
Wi-Fi in all areas
Sky+ family package available in communal areas
Hairdressing (excluding perms and colour)
Manicure
Chiropody
Bistro – coffees, teas, pastries and fruit, also includes alcohol and soft drinks
Attach a Tag for clothing and laundry service
Communal newspapers (Telegraph, The Times, Daily Mail) and magazines
Secure landscaped gardens
Activities and Events - live entertainment weekly
Exercise Therapist - live exercise classes and one to one session
Day trips once a month

These prices are only a guideline, please contact The Cambridgeshire Care Home to find out the exact price for your requirements.

Contact The Cambridgeshire Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Cambridgeshire Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Angie Ryan (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visiting hours not restricted but they do ask that you avoid early mornings and meal times.

Parking

  • Many disabled bays, on site visitor and staff parking in marked bays.

The Cambridgeshire Care Home Reviews (111)

9.8

The Cambridgeshire Care Home has a Review Score of 9.8 (9.828) out of 10, based on 40 reviews in the last 2 years.
Over all time The Cambridgeshire Care Home has 111 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Cambridgeshire Care Home
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Total of 111, showing 1-20
Review from T G (Sister of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is now settling in really well. Her dementia is not too troublesome for her yet and she is able to join in lots of activities. her occasional anxiety is always allayed. The carers & well-being team are so kind to all the residents and I am very grateful that there was a space for my sister
when she needed it. I am also more than grateful for the support shown to me.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your review and kind words. Our Wellbeing Team work hard to ensure all Residents welfare and emotional support is met and that they have a varied weekly program of events based on their hobbies, interests and abilities. They are a great team of people. We are so glad you feel supported too, we are ever mindful of a loved one's needs as well as a Residents. We look forward to seeing you soon.
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Review from Amanda G (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home work tirelessly to ensure that all residents receive top quality care.
My mother has been a resident for nearly three years and in that time we have never had any concerns regarding the care she receives.
The staff are always friendly and welcoming when we are arrive. We
are kept fully informed about any changes to our mother's health and wellbeing. When care is delivered to our mother it is done so with dignity and professionalism. The wellbeing team go out of their way to make sure there are a variety of activities on offer and include all residents in these no matter their circumstances.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your five star review of The Cambridgeshire Care Home. It is our pleasure to be able to care for your mother and include her in the variety of activities available throughout the week. We pride ourselves on offering a varied range of activities to suit Residents hobbies, interests and capabilities and being able to adapt them to suit.
Our motto is "You said we do" Our Residents are what drives us to offer more and try new activities.
We look forward to seeing you very soon.
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Review from A H (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mother is now bedbound the staff continue to be their caring and gentle selves. They try to involve her in some of the activities for example bringing up various animals for her to stroke (an especial pleasure for mum) and celebrating her birthday with a special cake as well as organising
for the hairdresser to come to her room to cut her hair and the podiatrist for her nails.
They helped make the move from one room to another a seamless process and mum loves the view of trees and birds from the window of her new room.
The regular reviews of mum's care plan keep us up to date and the Heads of Care always respond quickly to our requests. Michele on reception is always welcoming and makes us feel at home immediately - and knows my requirement for a delicious coffee and cake available from the bistro on arrival.
We are very happy with mum's overall standard of care and stand in awe of the dedication of all the staff.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home Staff, Facilities and Services. It is our pleasure to be able to care for your mother, whilst keeping you informed of her care plan, needs and room move. So pleased that Michelle has been attentive to your needs too. As a care home we are here to care for your loved ones as well as you, so glad we are able to support you all as a family and make you all happy.
We look forward to seeing you soon.
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Review from Gail B (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of CCH since April 2024. Throughout her stay she has been treated with kindness, care and compassion by all the staff. They respect her wishes and provide her with cheerfulness and company. As we (her sons and daughters) live quite far away which means that we can't visit her
as much as we would like, it is lovely to know that she is being cared for so well.
Thank you to the lovely staff.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you for your kind review, it is our pleasure to take such great care of your Mother, a really lovely lady who is always so happy to see us all.
We love to meet all of our Residents needs and wishes, it is our priority to ensure we put them first, its part of our person centered approach to their tailored care. I will share with the team your very kind review.
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Review from L T (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every aspect of Cambridgeshire Care Home is excellent. The staff are caring and friendly, rooms are very pleasant. Mum enjoys the food, and there is a wide range of activities for those who want to take part. Mum particularly likes the well-maintained gardens and fountain, also the 'bistro' area for
coffee. I have felt very supported by the staff from the receptionists to the Heads of Care in Mum's unit. They were particularly helpful during the speedy transition from hospital - they went out of their way to make things as easy as possible for us. Thank you all!
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home. We are truly honored to be able to look after your Mum and support you as a family. The Teams will be truly happy to hear your very kind comments, thank you.
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Review from S A (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the Cambridgeshire Care Home for a week of respite care after an operation. My sister and I have been very impressed with the care that has been taken of him, to ensure a restful environment in which he can recuperate and maintain his regular post-op exercises.
The staff could
not have been more welcoming, from the day we took our parents to see round the care home, to when my father was welcomed there after being in hospital and every day since. All the staff, including the nurses, those who bring him his meals and the electrician who checked his electric fan that we provided from home, all led by the very able customer relations manager, have been smiley, friendly, reassuring and prompt at responding to his requests. All our emails have been responded to comprehensively and quickly. We have had a couple of useful calls from the nurses to bring us up to speed with things, which was reassuring and helpful.
The room my father is in is wonderful, and I believe, newly decorated.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home. You have been a wonderful family to work with in jointly caring for your father, who has been a lovely Resident and has joined in so many of the activities and exercise classes. His recovery has been remarkable to see, he is very determined. I will share your glowing review with our Teams of Carers, Nurses, dedicated hospitality staff and Reception team. Thank you once again, looking forward to seeing you soon.
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Review from J P (Husband of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the best (and most expensive) respite fortnight. My wife has had 5 different cambridge care homes. The home was recently purpose built on the site of a BMW dealership and offers BMW level care at BMW prices. Included are varied activities, chiropody, hairdressing, good fresh cooked food (especially
soup) with attentive, friendly enthusiastic staff. Note that 14 days stay = 13 nights, as it says at the end pf the 14-page contract, but not at the start. Keep receipt of payment (we were temporarily asked for a new cheque after the old one paid in full) clothes, which were whisked away to the laundry but not always whisked back. If you want high quality respite care and can afford it, Cambridgeshire care home is the place to go
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for taking the time to share your thoughtful review. We're delighted to know that your Wife had a very positive experience with us, and how our Team's dedication, freshly prepared meals, and the range of services made a meaningful difference during her stay.We appreciate your kind comparison to "BMW-level-care"-we offer exactly that standard of comfort, attention, and professionalism in everything we do. Your feedback about our quality food and enthusiasm of our staff is incredibly encouraging, this will be shared with the whole team. We are also grateful for your constructive comments, taking note about the contract regarding 14 day/13 night structure, we will review this as it can be misinterpreted. Similarly, we are looking into how we can further streamline our laundry service, with an almost full occupancy laundry can take up to 3 days to turnaround. Thank you once again for your review and choosing the Best Care Home in Great Shelford for respite care.
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Review from Sally D (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
March has been a challenging month for my mum and the whole team have really offered her loads of infectious encouragement and confidence to do well with her exercises and mobility. They have always been there in a very supportive and understanding way and have created a programme that meets her new
challenges so that she can regain independence. Each time she feels a little dejected they are warm and encouraging. The PT and well being team have also gone out of their way to help and support her in her progress and without all this support I feel sure she would have languished and not been able to make the progress and gain some independence back.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for such a wonderful review of your Mother's recovery, it is so encouraging and caring and really shows how our Carers and Wellbeing Teams, as well as our Strengthening and Conditioning Coach, can create such a positive outcome for Residents. Your Mother has embraced her recovery, it has been a delight to see her regain her confidence and independence. Thank you once again for your review I will be delighted to share this with the Teams.
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Review from Rebecca C (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank this home enough for the care and support they give the families and residents.
We said a sad goodbye to the staff when we lost my father in February,. At the beginning of March my mother had a fall, and unable to care for her at home, I called the customer relations manager. Mum arrived
11 days ago, to the most wonderful warm reception and it feels like we've come home.
The staff work so hard, to ensure residents are well cared for, it cannot be easy if everyone calls at once, but they always arrive with a smile and nothing is too much bother.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you for your very kind review of The Cambridgeshire Care Home's caring staff. It has been our pleasure to have cared for your Father and now to be able to care for your Mother and have you all return as a family. Looking forward to seeing you soon, thank you once again I will be sure to share your kind message with the Teams.
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Review from Jacek G (Son of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of the Gt. Shelford home and I think she had a marvellous time there. We had tried to look after her at home but it became apparent that even with 24-hour days of three shifts of care nurses and family members the good old family home was an issue.


At Gt. Shelford, the constant

attention, the very high level of care and, I must say, the equally high quality cuisine ensured that my mother's autumn months were spent wrapped within a mantle of mentally stimulating and physically comforting friendship of luxurious comfort.


Even after my mother passed, the customer relations manager and deputy home manager went out of their way to help the family with much emotional support. One may not realise it until afterwards, but the time, help and attention we received form all the staff at the Home was a substantial support during the time the family needed it the most. This is something more lies outside a 'business plan', it is humanity, friendship and the essence of 'care'.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your beautiful review of The Cambridgeshire Care Home highlighting our exceptional care, kindness, wonderful cuisine and activities for Residents and Families. We offer excellent palliative care, meeting Residents End of Life wishes, upholding the Gold Standard Framework of excellence. We feel honoured to have been able to care for your Mother and support you all as a Family. We look forward to seeing you again, you will always be part of our Family and are always welcome.
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Review from Steve R (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moved my mother here from Lancashire in December from a care home she had settled in for the past year. The Cambridgeshire Care Home team have done a superb job settling her in. She is looking great and is very much at ease. She loves the staff and the environment. I found the staff responsive and very
professional.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home, the teams are delighted to hear your very positive feedback. Your Mother is a delightful lady and always full of joy, she has a wonderful spirit and we enjoy her company very much. Looking forward to seeing you soon.
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Review from M E (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy we chose The Cambridgeshire Care Home for Mum. She is happier there than she has been in decades. She laughs a lot and makes the staff laugh, even though she is sliding into dementia.
The staff know her likes, dislikes and foibles. They clearly love her and are very attentive, treating
her with kindness and patience at all times.
Food is delicious, varied and plentiful. I was a little concerned on a recent visit that Mum wasn't eating all her lunch. It turns out that she regularly has three breakfasts which the staff cheerfully help her with.
Her room is nicely decorated and she has several pieces of furniture and paintings on the wall, making it home from home.
The communication from the staff is excellent - they will telephone if there is something to pass on about an aspect of Mum's care and are always available to talk and listen when I visit.
The activities are varied; Mum gets a lot out of meeting baby goats and lambs, singing and listening to the Banjo man, to name a few.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your lovely review of The Cambridgeshire Care Home and all we offer to our Residents. We enjoy our resident's company, get to know them and are happy to accommodate their needs and wishes. Your Mum is a wonderful character and we all enjoy her company, she makes us laugh frequently and does enjoy the variety of activities we have throughout the week. So glad you like your Mum's newly decorated room, it gives us great pleasure to update rooms with residents making independent choices towards their decor and surroundings. Very important that we are offering them these choices. We look forward to seeing you soon.
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Review from A H (Friend of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A good friend of mine has been living here for the past year. I visit her on a regular basis and I'm always impressed with the staff and facilities. Staff are attentive to not only the residents, but also guests. Special attention is paid to all aspects of residents, ensuring quality care. The facilities
are very well-kept, clean, welcoming, and beautifully decorated for the holidays. The home offers a range of engaging activities for residents to participate in on a daily basis. It is with pleasure I recommend Cambridgeshire Care Home.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your review of The Cambridgeshire Care Home, we enjoy your visits and the time you take to spend with our residents. Our head of Wellbeing will be so delighted to hear you enjoyed our Christmas decorations, he enjoys making the care home a welcoming environment whilst celebrating a number of events and special days. We always look forward to seeing you, thank you once again.
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Review from C L (Wife of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to put your loved one into a home is the worst feeling ever. I cannot rate the whole team highly enough. All of the home staff have been brilliant not only to my husband but to me as well. Friendly chats with all staff, a very happy home from home to be in and visit.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you for your review of The Cambridgeshire Care Home. We are so proud to know you think so highly of our Teams and how supportive we are for you and your Husband. We pride ourselves on having a wonderful, caring, happy team of people. Happy Staff Happy Home. We always look forward to seeing you and having a chat with you both. Looking forward to seeing you later.
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Review from B L (Cousin of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Superb care and good opportunities for residents to meet and chat. One downside, it would be better for the residents if more staff could speak English more clearly as most residents seem to be hard of hearing and this can make understanding difficult.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you for your review of The Cambridgeshire Care Home, we take your feedback very seriously. We realise it is difficult for some of our Residents, who are sometimes also hard of hearing, to understand conversation from time to time, despite all our staff having an excellent level of English, both spoken and written, which is assessed prior to employment. Our aim is to provide the best possible care to those we support; so we will be addressing your feedback to all our teams to remind them to address our Residents directly and give them time to respond. We are delighted that you recognise the opportunities we offer Residents to meet, make new companions, have a choice of activities and that we are encouraging and supporting them to carry on their hobbies and interests and to try new things. Thank you once again, we look forward to seeing you soon.
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Review from O S (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Cambridge Care Home for over two years, and we both agree that it could not have been a better choice.
It's a bright, welcoming place with comfy rooms, well-tended and attractive gardens, and plenty of space for the various activity groups to meet or just chat.
Having so many
on-site services like hairdressing and podiatry makes life easy and we love the Bistro when we're visiting for coffee and cake with Mum. Catering deserves a special mention as the meals are freshly prepared and are of a very high standard.
The staff are unfailingly cheerful, warm, friendly and efficient and always go the extra mile. It really feels like a home from home!
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home. The teams will be thrilled to hear your comments and praise. It is a pleasure for us to be here for your Mother and you as a family and we are so glad you make use of the facilities together. We look forward to seeing you soon.
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Review from Sally C (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fabulous Christmas celebration season The Cambridgeshire Care Home have given us. Where do I start?
The attention to detail of all the wonderful decorations including the amazing fairy lights well before the big day.
The spirit of the happy go lucky party atmosphere of the Winter Wonderland
enjoyed by all.
The wonderful memories of spending Christmas Day with my lovely mum enjoying a very tasty meal. The Cambridgeshire Care Home even assisted in putting our tables together with other residents which enhanced the party atmosphere. Nothing fazed the staff at all.
My mum has now been experiencing each and every day the best care we could have asked for after one year. We often remark she looks better now than she did one year ago.
I feel that Cambridgeshire Care Home are all extended family members. The love, care, transparency and consistent commitment is exceptional. We have no hesitation in recommending The Cambridgeshire Care Home to all we meet. Well done.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care and our Christmas Season. We are always so happy to welcome you all to our festivities and really appreciate how much you, as families, give back to us. It really is one big happy family, we are all so proud to be part of such a wonderful care home offering exceptional care and support for everyone.
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Review from L H (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been very kind to my mother over the last four years. They all seem very genuine in their interactions with her and she is happy and I know she feels safe at the home. Happy to recommend the care home to other families.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you for your review of The Cambridgeshire Care Home. It is our honour to be able to care for your Mother, she is a wonderful lady and a great character. We look forward to seeing you again soon.
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Review from Glynis B (Daughter-in-law of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From early December The Cambridgeshire Care Home came more alive with lights, refreshments (mulled wine), energy and joy. The Winter Wonderland event was well attended, not to be missed next year, the food fabulous (as always) the entertainment and stalls, a great festive vibe. The staff go out of their
way to make sure the residents and their loved ones are included and catered for. Credit must go to the Home Manager and all the staff for putting on such a warm festive event.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your review of The Cambridgeshire Care Home. We are thrilled you enjoyed the Winter Wonderland Christmas event, we are very proud of our events and are delighted that so many family and friends joined us. Our Home Manager loves to be involved with the events and ensures everyone from Residents to Family, staff and Visitors are all having a wonderful time. Look forward to seeing you soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at The Cambridgeshire Care Home since September 2024. We are so thrilled with the care she is receiving. The staff have been friendly, helpful and welcoming from the start and there is a great sense of family and care. Communication is very good and we have been kept in touch on any
issue, however small. Mum is living with quite severe dementia and needs a lot of stimulation. There are plenty of activities which families can also join in when visiting! Family and visitors are made so welcome at any time of the day and it feels as close to a home from home as such a place can do.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care HomeThank you so much for your wonderful review of The Cambridgeshire Care Home, we are so happy that you feel the warm homely welcome and wonderful atmosphere we offer. Our dedicated Activity and Wellbeing Team of 6 staff will be so pleased to know that their offering of person-centred and sensory activities, as well as one-to-one time with Residents, to allow them to continue their hobbies, interests or enjoy garden walks is appreciated. We are so glad you join in the activities too, lovely to have Families taking part.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for The Cambridgeshire Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for The Cambridgeshire Care Home is calculated as follows: ( (391 Excellents x 5) + (70 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 466 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Cambridgeshire Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 12 Dec 2025

Please call for more details about our room availability, and if you wish to be added to the waiting list or to arrange a show round of the home. We currently have a small number of rooms available please call to discuss your needs and to book a pre-admission assessment.

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Awards / Recognitions (1)

Meet the Team (14)

Angie

Angie Ryan

Job Title: Home Manager Joined: 2016

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.


I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS where I was a ward sister.


I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.


I love this home and want the staff to feel the same, as this then impacts our resident's experience and helps them feel at home right from day one

Tina

Tina Popescu

Job Title: Deputy Home Manager/Clinical Lead Joined: 2021

I am an experienced Registered Nurse with over 14 years of experience in both private and public healthcare environments. I have a Bachelor’s in psychology and a Master’s degree in Palliative Care strategies and management.


Following my move to the UK in 2016, I achieved my NVQ level 5 certification. I found my true passion in caring for others, especially elderly Residents and Patients, and I am very grateful to have found the perfect environment to practice this at The Cambridgeshire Care Home.

Gary

Gary Taverner

Job Title: Head of Care Trinity Household Joined: 2017

I ran my own business after leaving Sixth Form college, I made fixings for a variety of industries. In 2013 I joined The NHS Care in the Community Team and then moved on to working as a carer in a care home.


I joined The Cambridgeshire Care Home in 2017 and have completed my NVQ Health and Social Care level 3.


Gary is very modest and wouldn't necessarily tell you that he won an award at The National Care Awards for "Putting People First" - an award truly deserved because he really does put people first.

Vicky

Vicky Monenciu RGN

Job Title: Head of Care Queens Household Joined: 2022

I am from Romania, where I completed my Nurses Training in 2015. I moved to the UK and started working in care homes, and have enjoyed providing high-quality care and compassion since then.


I enjoy supporting our Residents, as well as Staff, especially since taking on the role of Head of Care for Queen's Household. I take great pride in leading by example and nurturing the team to continue to provide dignity, respect, kindness, and excellence in every aspect of care.


I truly enjoy my role, seeing what a difference I am making in people's lives. For me, Nursing is not just a profession; it's a calling that I am proud to answer every day.

Napoleon

Napoleon Gavino

Job Title: RGN Head of Care Wimpole Household Joined: 2023

I am from the Philippines and graduated with a Bachelor of Science in Nursing in Manila. I came to the UK in 2002 and worked for the NHS for 13 years as a Critical Care Nurse / Manager.


I have always had a passion to care for elderly people, so I moved to working in care homes in 2020.

Charlotte

Charlotte Hall

Job Title: Resident Lead of Kings Household Joined: 2020

Information in progress

Yvonne

Yvonne Quigley

Job Title: Customer Relations Manager Joined: 2020

I have a background in administration and customer service having been a buyer, salesperson, account manager, office manager and CEO in a variety of industries from Fire, Domiciliary Eyecare, Medical, Insurance and Charity. I started at The Cambridgeshire Care Home just as the COVID lockdown started.


I enjoy working with new Residents and Families to take them on a seamless journey into their new home. I am a very caring and passionate person and really enjoy working with older people.

Tom

Tom Collen

Job Title: Head of Wellbeing Joined: 2021

I am a very creative person with a background in Customer Service and Administration roles.


I started my journey in a care home setting after receiving my Level 4 in Events Management.


I love my role as Head of Wellbeing as it allows me to remain creative, working within care and being able to chat to Residents and Families. It helps me create new activities based on Residents' hobbies and interests.


I love being at The Cambridgeshire Care Home; this is my family, and there's no place I would rather be.

Kevin

Kevin Bridges

Job Title: Head Chef Joined: 2016

I have been a Professional Head Chef for 35 years, I have owned my own restaurant and private catering company. I started as an apprentice chef at St John's College in Cambridge. I have worked in care since 2016, I am fully qualified to Advance level of C&G's diploma 706/1, 706/2 and 706/3.

Renata

Renata Bridges

Job Title: Hospitality Operations Manager Joined: 2016

I re-joined CCH in November 2021, after 2 years away.


I have many years of experience in the hospitality industry from Hotels, colleges and running our own pub/restaurant. I have worked both front of house and back of house, which I enjoy as a varied role. However, it is the care environment that I enjoy the most, and the feeling of giving back to our residents.

Laura

Laura Davey

Job Title: Hospitality Supervisor Joined: 2022

Details to follow

Richard

Richard Trigwell

Job Title: Site Maintenance Operative Joined: 2016

Richard has worked at the home since November 2016. He is responsible for overseeing all maintenance of every aspect of the home, inside and out.

Carol

Carol Jacklin

Job Title: Home Administrator Joined: 2023

I was born in Ramsey. I am the youngest of 6 children.


When I was younger, I wanted to be in the Police force. I passed the entrance exam, but they weren't recruiting, so I went to Tesco, and carried out various roles until I became a Senior Manager, Trouble Shooter and led the Training and Development for five Stores.


I went on to become a bookkeeper and an Office Manager at Premier Electric, then to Storage King in Cambridge for seven years, and eventually seconded to the Bedford store for five years as Store Manager.


And here I am now at The Cambridgeshire Care Home as the Home Administrator.


I enjoy a number of hobbies, I like squash, am a very good roller skater, skier, horse rider and enjoy riding motorbikes.

Kila

Kila Harris

Job Title: Head Receptionist Joined: 2020

I am originally from Essex but travelled all my life due to a Military background.


I started working for the Civil Service in 1988 and was contracted out to work for The Royal Anglian Regiment in Colchester as the Administrative Assistant.


I thoroughly enjoy interacting with Families and Residents at The Cambridgeshire Care Home.

Frequently Asked Questions about The Cambridgeshire Care Home

What types of Care is The Cambridgeshire Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cambridgeshire Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at The Cambridgeshire Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cambridgeshire Care Home to the centre of Cambridge?

2.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cambridgeshire Care Home to verify any information. View our terms and conditions. The Cambridgeshire Care Home has an Enhanced Service - more info.