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- Wellesley Road Care Home







Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services.
The Shaw Healthcare brand has grown from company values based around wellness, happiness and kindness, which staff achieve by connecting with each resident, learning about their life's history and supporting care and a daily...
Care Provided by Wellesley Road Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Contact Wellesley Road Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- TBA (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (58)
Wellesley Road Care Home Reviews (29)
Wellesley Road Care Home has a Review Score of 8.9 (8.930) out of 10, based on 7 reviews in the last 2 years.
Over all time Wellesley Road Care Home has 29 reviews.
We are deeply grateful for the support shown not only to Jackie but also to those of us who came to visit. It made an incredibly hard experience more bearable, and we will always remember the care and humanity shown.
Thank you.
Thank you for sharing your kind words during such a difficult time. We are very sorry for your loss and are deeply grateful that our team, especially Clare, were able to provide care, comfort, and support to Jackie in her final days. It means a great deal to hear that she was treated with dignity...
The home is run very professionally, it has a very happy atmosphere, the staff are very caring, helpful, nothing is too much trouble. The rooms are kept very clean also surrounding area's. We are delighted that we chose Wellesley Road Care Home.
Thank you for taking the time to leave us this wonderful review. The happy atmosphere of our home is something we pride ourselves on, we are delighted that you chose us.
A warm & welcoming residential care facility. The staff are energetic & friendly. Feel like the residents' needs are listened to & catered for.
Thank you for your kind feedback. We're so pleased to hear that you've found our care home warm and welcoming. Our team takes great pride in being energetic, friendly, and attentive to the needs of our residents, so it's wonderful to know that this has been reflected in your experience.
The staff are wonderful. They are so caring and they treat the residents with dignity.
Thank you for taking the time to write us a review.
As a family we cannot be happier that our mother is now a resident at Wellesley Road. The staff are OUTSTANDING! Calm, kind, and experienced in treating our mum with interest and respect. The medical care has also been excellent especially as our mother's physical and cognitive needs change. We feel very lucky that she is a resident!
Thank you so much for your wonderful review. We are thrilled to hear that you and your family are so happy with your mother's care at Wellesley Road. It means a great deal to us that you feel she's receiving the attention and respect she deserves. We're also pleased to know that the medical care...
with its spacious rooms, private shower rooms is a cut above the rest.
The staff are kind patient and well trained. I cannot recommend Wellesley Road and the team highly enough.
Thank you for taking the time to leave us this lovely review, the team will be delighted to read it.
Upon initially viewing Wellesley Road it presented clean and well managed. The staff are extremely friendly and attentive. My mother's time spent at the care home was the uplift and interaction she needed. As a family, we were all welcomed and encouraged to visit often. Warm friendly atmosphere and we were always kept up to date on my mother's progress. My mother was able to mingle with other residents and also take time for herself. I would recommend Wellesley Road to anyone in search.
Thank you for leaving us this lovely review. We are delighted that you are pleased with the care of your mother and your kind words will be passed on to the rest of the wonderful team.
Our father has been at Wellesley Road since 2019 and has settled. Despite initial problems with previous management there now seems to be more compassion and better communication with family. Our father is looked after as well as can be but I think there needs to be more staff on each unit as I feel there needs more engagement with residents rather than just being in the TV lounge. The staff are lovely and caring but we sense there isn’t enough of them. When we visit our father he seems ok but needs a little more self care i.e nails and hair to be cared for more.
Thank you for taking the time to leave us a review. Your feedback will be passed on.
She passed in January 2024, the home phoned me and were very caring and offered me someone to talk to any time I wanted. When we went to clear her room we were overwhelmed with the amount of staff saying how sorry for our loss they are were and how much they would miss my aunt.
The manager was very kind and sat us down and ran through everything we would need to do moving forward to arranging my aunt's funeral.
We would like to thank all the staff at Wellesley Road for looking after my aunt extremely well over her stay there.
Thank you so much for your kind words, it really means a lot to everyone who works here at Wellesley. It was our privilege to be able to provide this care for your aunt and we would like to send you our deepest condolences for your loss.
Place was clean and tidy, with no nasty smells. Staff appeared to be nice and treated residents well and with respect. Anything that you asked they did their best to accommodate and did things promptly. Some staff were more approachable than others.
Thank you for taking the time to leave us a review; your feedback will be passed on.
My partner who is 92 suffers from dementia and has already a few weeks in Wellesley Care Home. He is very well looked after. The place is kept very clean. The carers are very devoted to their job and do their best to keep him happy.
Thank you so much for leaving us this lovely review. Your kind comments will be passed on to the rest of the team.
I started at Wellesley Road Care Home as a volunteer as I worked for the local council for 36 years and was now retired and I thought it would be good to give back and some time to get to know the people. When I started at Wellesley Road Care Home I found the carers and staff were very caring and looked after all the different clients very well with their needs and disability. I found the staff very caring and friendly and helped in every way towards the running of the home. I found the office staff and manager made me feel very welcome and showed me the sure running of the building and the needs of the people. I cannot say enough about the running of the home.
Thank you so much for this lovely review, your kind words will be passed onto the rest of the team.
I have nothing but praise for the team at Wellesley Road. My aunt spent the last four years here as her dementia progressed, the majority on the Madrid unit, where she was treated as an individual and given care in a respectful and professional manner. She had a consistent core team around her who became familiar with her ways and understood her needs. She seemed a lot more relaxed and content living in a safe environment and could take part in social activities if desired. After her hospital stay, she was able to return to Wellesley Road and be cared for in the Oslo unit until she passed away peacefully in her sleep.
This is such a lovely review, thank you. Our team strive to achieve the best quality of care for all of our residents, so it is great to hear that your aunt felt safe and relaxed here with us. Our deepest condolences to you and your family.
We could not have asked for a better placement for our mother. The staff are amazing, the place is always spotless, clean and tidy. No request made by our family to the staff has been too much trouble. Never had an issue and feel comfortable to address any concerns with the staff. I would recommend this home as a placement. Thank you to all the staff and the wider team for supporting mum. From all of mum's family.
Thank you for taking the time to leave us this lovely review, it really means a lot to the whole team. It is a privilege to be able to provide this care for your mother and your kind words will be passed on.
I have visited my friend on several occasions during May, June, July and August and have always found the management and staff to be welcoming and friendly. The team there are professional and capable of dealing with problematic situations with consideration and care. I feel confident that my friend is being well looked after and with due consideration for her special needs.
Thanks for taking the time to leave us a review, your kind words will be passed onto the rest of the wonderful team.
Thankfully, those questions started to be answered as soon as we stepped inside, from being greeted at reception and a meeting with the manager. Almost immediately, there was a feeling of complete confidence that Dad was in the right place.
This confidence has grown over the last months as we have got to know Dad's carers and nursing team, many on first-name terms. We feel that the staff's continued professionalism and commitment have helped Dad get slowly accustomed to his new life.
A special thanks go to the nursing team, who have done wonders in improving a long-term condition.
Thank you for leaving us such a kind review. We are so pleased to hear that your dad has settled in well to our lovely home. Our nursing team are fantastic, as are all of our employees who will give continued support to your dad and your family throughout his time here at Wellesley Road.
Happy with most things since Mum care here.
Thank you for leaving us a review; we really appreciate it. We hope you remain happy with your mum's care here with us at Wellesley Road. If you have any questions, please don't hesitate to ask.
I do visit my long term friend as her son asked me to do it while he is abroad. She is happy, they gave her medication on time, when she was at home she couldn’t manage that. My friend's room looks nice, clean and we were allowed to decorate it with my friend's pictures and personal touches. Carers are friendly and caring. I have spoken to the manager twice and he takes action immediately. The home is clean and the staff are visible always, when my friend speaks her native language the staff try to understand her and make sure she feels cared. We are happy with the staff. Thank you.
Thank you for leaving us this wonderful review. Our team strive to achieve the best quality of care for all of our residents, it's lovely to hear that you also feel this way. Your kind comments will be passed on to the rest of the team.
Lovely, friendly staff who are also very helpful. The home (Wellesley Road Care Home) is clean and also has a lovely garden that is very relaxing to sit in.
Thank you for your kind comments, they will be passed on to the rest of the team.
My aunt lived in Wellesley Road Care Home for almost eight years. She died there recently aged 97! The staff who cared for her were wonderful. They were like a family to her, and that meant so much to us as she had no family in the UK. They always made us feel so welcome when we came to visit. When she was dying, they were so caring and compassionate. They made what was a very sad event so much easier. Even after she died, they did everything possible to help us, and it was lovely to see them at her funeral. Well done all at Wellesley Road Care Home.
This is such a lovely review to read, thank you for taking the time to write it. We feel so privileged to have been able to provide your aunt with this care and are so pleased she thought of us as family, as did we her. Your kind comments will be passed on to the rest of the wonderful team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 August 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wellesley Road Care Home.
There are no upcoming events for Wellesley Road Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wellesley Road Care Home.
Accreditations
There are no accreditations posted yet for Wellesley Road Care Home.
Meet the Team (1)

Dedicated, hardworking, prioritising health and safety in our Care home, interacting with residents in a person-centred mode. Proud to be part of a committed team.
Frequently Asked Questions about Wellesley Road Care Home
What types of Care is Wellesley Road Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wellesley Road Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Wellesley Road Care Home?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Wellesley Road Care Home to the centre of London?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellesley Road Care Home to verify any information. View our terms and conditions. Wellesley Road Care Home has an Enhanced Service -more info.