Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care.

The Shaw Healthcare brand has grown from company values based around wellness, happiness and kindness, which staff achieve by connecting with each residents, learning about their life's history and supporting care and a daily lifestyle to suit.

Recognised qualifications have been achieved by all care workers, who keep up-to-date with industry regulation and innovation.

Group: Shaw Healthcare

Person in charge: Michele Tricker (Manager)

Local Authority / Social Services: London Borough of Camden Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Close to Local shops • Near Public Transport

Latest Care Quality Commission* Report on Wellesley Road Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.9 (maximum of 10) for Wellesley Road Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Wellesley Road Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.773 for Wellesley Road Care Home is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) ) ÷ 22 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.083 Points relating to the number of positive Reviews for Wellesley Road Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.9 Wellesley Road Care Home has a Review Score of 7.9 (7.856) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wellesley Road Care Home?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wellesley Road Care Home

  • Cousin of Resident/Service User
    1
  • Niece of Resident/Service User
    1

My uncle was at this care home for about 3 years. He had Alzheimer's and dementia. The care he was given was excellent. He was always happy and treated with respect until his last days. I never worried about him there because I knew he was being well taken care of. Thank you so much to the staff.

How likely would you be to recommend Wellesley Road Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

My husband's cousin was moved to Wellesley Road Care Home when they first opened in late summer 2015. She was already suffering from advanced dementia and the transition proved quite traumatic and she sadly died in Feb 2016. I must say, however, despite the inevitable teething troubles, she was treated with great respect and kindness. The purpose-built home was of an extremely high standard with very pleasant, comfortable, en suite rooms and lovely, light communal areas. I wouldn't hesitate to recommend it to anyone looking for residential or nursing care for a relative the staff did go out of their way to be helpful and provide a good standard of care.

How likely would you be to recommend Wellesley Road Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

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