Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN
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9.6 27 Reviews
  • Wellesley Road Care Home, London
Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services.

The Shaw Healthcare brand has grown from company values based around wellness, happiness and kindness, which staff achieve by connecting with each resident, learning about their life's history and supporting care and a daily lifestyle to suit.

Recognised qualifications have been achieved by all care workers, who keep up-to-date with industry regulation and innovation.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jennie Evans (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (58)

Wellesley Road Care Home Reviews (27)

9.6

Wellesley Road Care Home has a Review Score of 9.6 (9.599) out of 10, based on 12 reviews in the last 2 years.
Over all time Wellesley Road Care Home has 27 reviews.

Overall Experience
  • 20
  • 6
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  • 1
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Date Published
  • 27
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  • 12
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Reviewer Connection to Wellesley Road Care Home
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  • 1
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Total of 27, showing 21-27
Review from Mthr Carol B (Regular Volunteer) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always struck by how welcoming and cheerful everyone is at Wellesley. The staff have a wonderful relationship with the residents, and it is obvious that they know them really well. The room in which our contribution to the activities takes place is bright and well maintained, when appropriate,
we meet outdoors and the staff have been very helpful in organising this. They understand that it is important to provide stimulation to those who are in long-term residence and they are attentive to the needs of each person. They know each persons individual personality and characteristics and tailor the care that they give to each person.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you for your lovely comments. We agree that it is important to provide stimulation to our residents and we really appreciate your visits to help provide that. Your feedback will be passed on to our wonderful team.

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Review from Angela W (Daughter of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Wellesley Road Care Home enough. All the staff do such a wonderful job that there really isn’t a way to thank them all enough. I have both of my parents in this care home and they all do an exceptional job of looking after them with the love and care that my mum and dad need.
I really
couldn’t have Mum and Dad in a better care home and that is down to all the staff and the manager. I have peace of mind knowing that Mum and Dad are being looked after the way they are by all the staff and this gives me and my family peace that they are safe, cared for and brilliantly looked after by everyone. I trust the staff at the care home and that is worth its weight in gold. It’s a hard job what they all do, day in and day out, but they all have a smile on their faces. It really is commendable.
Thank you to each and every member of staff at Wellesley Road.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

This is such a lovely review, thank you. Our team strive to achieve the best quality of care for all of our residents and were so pleased to hear that you have witnessed this first-hand. Your feedback will be passed on to the team.

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Review from Rabia H (Private Carer of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Wellesley Road Care Home is clean, warm and welcoming, it really has a homely feel to it. The staff are always kind, considerate and professional, the way they make people live in a positive way is immeasurable. The cleanliness of the home is excellent and the nurses are always present to help the
residents. I highly recommend Wellesley Road Care Home.
Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Here at Wellesley Road, the team strive to achieve the best care possible for our residents. We are so pleased to hear that your experiences have been positive. Thanks for your review.

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Review from Sian (Daughter of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
I deeply regret the time my mother was at this care home. I would not recommend if your relative is physically compromised and suffering dementia, as they are not specialists.
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Review from David P (Brother of Resident) published on 14 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my sister into the care home on December 28th. I was full of trepidation, stress and fear!
We had prepared her room with familiar items from her flat and she was beaming when she saw the room with the photos and her artwork and other familiar things.
She settled in really well, helped by an
extremely empathetic staff and management. I couldn't have asked for more.
Her first two days she ate all her food, participated in activities and was interacting with other residents.
I am now back home in Spain but with such a feeling of well-being, knowing that my sister is being cared for by an empathetic and professional staff.
I can't name the staff here but you know who you are. Many, many thanks and I wish you all and residents a Very Happy New Year.
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Review from Carol S (Niece of Resident) published on 30 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was at this care home for about 3 years. He had Alzheimer's and dementia. The care he was given was excellent. He was always happy and treated with respect until his last days. I never worried about him there because I knew he was being well taken care of. Thank you so much to the staff.
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Review from Anne W (Cousin of Resident) published on 24 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband's cousin was moved to Wellesley Road Care Home when they first opened in late summer 2015. She was already suffering from advanced dementia and the transition proved quite traumatic and she sadly died in Feb 2016. I must say, however, despite the inevitable teething troubles, she was treated
with great respect and kindness. The purpose-built home was of an extremely high standard with very pleasant, comfortable, en suite rooms and lovely, light communal areas. I wouldn't hesitate to recommend it to anyone looking for residential or nursing care for a relative the staff did go out of their way to be helpful and provide a good standard of care.
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Current Review Score: 9.6 (9.599)

Overview of Review Score

The Review Score of 9.6 (9.599) out of 10 for Wellesley Road Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.599 for Wellesley Road Care Home is calculated as follows: ( (95 Excellents x 5) + (37 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 142 Ratings = 4.599
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellesley Road Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Dariosh

Dariosh Erfani

Job Title: Maintenance Operative Joined: 2015

Dedicated, hardworking, prioritising health and safety in our Care home, interacting with residents in a person-centred mode. Proud to be part of a committed team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellesley Road Care Home to verify any information. View our terms and conditions. Wellesley Road Care Home has an Enhanced Service - more info.