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Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN
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Wellesley Road Care Home, London
Wellesley Road Care Home, London
Wellesley Road Care Home, London

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services.

The Shaw Healthcare brand has grown from company values based around wellness, happiness and kindness, which staff achieve by connecting with each resident, learning about their life's history and supporting care and a daily...  

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Care Provided by Wellesley Road Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Contact Wellesley Road Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • TBA (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (58)

Wellesley Road Care Home Reviews (29)

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8.9

Wellesley Road Care Home has a Review Score of 8.9 (8.930) out of 10, based on 7 reviews in the last 2 years. Over all time Wellesley Road Care Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from Susan R (Daughter of Resident) published on 14 July 2023 Submitted via Website
Overall Experience

On the whole, I have been very happy with the general organisation at Wellesley Road Care Home where my mum stayed for 5 years in Dublin. The reception team have always functioned extremely well. The staff members were kind and available regarding the questions I wanted to ask. However, I strongly believe it is a shame that the space outdoors, the garden, was not being used. The architect who built this house had created this space not only to become an ashtray but especially to be used on beautiful English Summer days (with a few flowers to be added!). Instead of leaving the pensioners in a stuffy room with the television on all day, what difference does it make to put them in armchairs outside? Fresh air has never harmed anyone and this is probably the last pleasure people have at the end of their lives. Also, there is great variety in the lunches with nice cooked vegetables. By contrast, the dinners are very monotonous.

Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thanks for leaving us a review, your feedback will be passed on.

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Review from Thelma W (Niece of Resident) published on 14 July 2023 Submitted via Website
Overall Experience
My aunt came to Wellesley Road Care Home in September 2019. She was at that time 92 years old and, even though she could not walk and was suffering from dementia, she was most reluctant to enter a care home. Right from the start, staff were kind, caring and always positive. They all do a fabulous job - a job, I have to say, that most folk would find impossible to do. She was made to feel welcome right away and was given a bright, airy room, with top en-suite facilities and round-the-clock care. By the time I next visited her, a week or so after her moving in, she was happy and cheerful in a way that I had not seen in a long time.
Wellesley Road truly became my aunt's home from home and she made many friends. When, at the end of her life, she was taken into hospital, staff went to visit her in their own time! That is really five-star service.

I cannot thank Wellesley Road and its staff enough for what they have done for my family.

Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you for taking the time to leave us this lovely review, we really appreciate it. We are so pleased to hear all of these fab comments about our home. Our wonderful team strive to achieve the best quality of care for all of our residents and it's great to see this being recognised. Thanks again, your kind words will be shared with the rest of the team.

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Review from Mthr Carol B (Regular Volunteer) published on 4 May 2023 Submitted via Website
Overall Experience

I am always struck by how welcoming and cheerful everyone is at Wellesley. The staff have a wonderful relationship with the residents, and it is obvious that they know them really well. The room in which our contribution to the activities takes place is bright and well maintained, when appropriate, we meet outdoors and the staff have been very helpful in organising this. They understand that it is important to provide stimulation to those who are in long-term residence and they are attentive to the needs of each person. They know each persons individual personality and characteristics and tailor the care that they give to each person.

Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Thank you for your lovely comments. We agree that it is important to provide stimulation to our residents and we really appreciate your visits to help provide that. Your feedback will be passed on to our wonderful team.

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Review from Angela W (Daughter of Resident) published on 24 April 2023 Submitted via Website
Overall Experience
I cannot praise Wellesley Road Care Home enough. All the staff do such a wonderful job that there really isn’t a way to thank them all enough. I have both of my parents in this care home and they all do an exceptional job of looking after them with the love and care that my mum and dad need.
I really couldn’t have Mum and Dad in a better care home and that is down to all the staff and the manager. I have peace of mind knowing that Mum and Dad are being looked after the way they are by all the staff and this gives me and my family peace that they are safe, cared for and brilliantly looked after by everyone. I trust the staff at the care home and that is worth its weight in gold. It’s a hard job what they all do, day in and day out, but they all have a smile on their faces. It really is commendable.

Thank you to each and every member of staff at Wellesley Road.

Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

This is such a lovely review, thank you. Our team strive to achieve the best quality of care for all of our residents and were so pleased to hear that you have witnessed this first-hand. Your feedback will be passed on to the team.

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Review from Rabia H (Private Carer of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

The Wellesley Road Care Home is clean, warm and welcoming, it really has a homely feel to it. The staff are always kind, considerate and professional, the way they make people live in a positive way is immeasurable. The cleanliness of the home is excellent and the nurses are always present to help the residents. I highly recommend Wellesley Road Care Home.

Reply from Alejandro Reytor, Home Manager at Wellesley Road Care Home

Here at Wellesley Road, the team strive to achieve the best care possible for our residents. We are so pleased to hear that your experiences have been positive. Thanks for your review.

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Review from Sian (Daughter of Resident) published on 11 June 2019 Submitted via Website
Overall Experience

I deeply regret the time my mother was at this care home. I would not recommend if your relative is physically compromised and suffering dementia, as they are not specialists.

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Review from David P (Brother of Resident) published on 14 January 2019 Submitted via Website
Overall Experience
I moved my sister into the care home on December 28th. I was full of trepidation, stress and fear!
We had prepared her room with familiar items from her flat and she was beaming when she saw the room with the photos and her artwork and other familiar things.
She settled in really well, helped by an extremely empathetic staff and management. I couldn't have asked for more.
Her first two days she ate all her food, participated in activities and was interacting with other residents.
I am now back home in Spain but with such a feeling of well-being, knowing that my sister is being cared for by an empathetic and professional staff.

I can't name the staff here but you know who you are. Many, many thanks and I wish you all and residents a Very Happy New Year.

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Review from Carol S (Niece of Resident) published on 30 November 2017 Submitted via Website
Overall Experience

My uncle was at this care home for about 3 years. He had Alzheimer's and dementia. The care he was given was excellent. He was always happy and treated with respect until his last days. I never worried about him there because I knew he was being well taken care of. Thank you so much to the staff.

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Review from Anne W (Cousin of Resident) published on 24 February 2017 Submitted via Website
Overall Experience

My husband's cousin was moved to Wellesley Road Care Home when they first opened in late summer 2015. She was already suffering from advanced dementia and the transition proved quite traumatic and she sadly died in Feb 2016. I must say, however, despite the inevitable teething troubles, she was treated with great respect and kindness. The purpose-built home was of an extremely high standard with very pleasant, comfortable, en suite rooms and lovely, light communal areas. I wouldn't hesitate to recommend it to anyone looking for residential or nursing care for a relative the staff did go out of their way to be helpful and provide a good standard of care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Dariosh Erfani
Dariosh ErfaniJob Title:Maintenance OperativeJoined: 2015

Dedicated, hardworking, prioritising health and safety in our Care home, interacting with residents in a person-centred mode. Proud to be part of a committed team.

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