Abbey Ravenscroft Park Nursing Home

The main lounge area has been made very pleasant, having been rearranged. The staff are kind and friendly. The garden looks good. My friend is comfortable and well cared for. They have various activities for stimulation.

Thank you again.

My father stayed at Abbey Ravenscroft Care Home from August 2023, up to his 'Passing into Spirit' in December 2023. Throughout, the staff were professional, friendly and caring. We were regularly updated as required. My father had a nice room on the ground floor. The food was excellent. The staff even made my father a birthday cake on the day. The venue is very clean and tidy. There is a nice rear garden. Excellent parking around the location. Thank you Abbey Ravenscroft Care Home for making what was a difficult situation for us, so much easier. We had peace of mind that my father was constantly well cared for whilst he was in residence.

Very well run with caring and experienced staff. His room was always kept clean and his every need was catered for. Moved to be near us on 17.11.21. Would recommend this nursing home most highly.

My mum went into the home on 26th March 2020, so both hers and the family experience is coloured by the pandemic and the transformation in the way homes are run. That is why - with a total lack of visiting until 15th July - I cannot comment from seeing it. However, both the manager and nursery staff have phoned and kept me up to speed; they have looked after Mum well in difficult circumstances.

My dad came to Abbey Ravenscroft Park Nursing Home following a six-month stay in hospital after breaking his hip in the summer of 2019. My father had been suffering with continuing medical needs for some time and was in multi-organ failure when he arrived and nearly ready for palliative care. We settled in very well as every single member of staff was kind and lovely to him from the start and throughout. Thanks to the dedication of the team my dad enjoyed a further three months of life. Even when the pandemic came and we had to visit him from the window, the team enabled him to see us and took excellent care of him. Truly professional. He passed peacefully on April 3rd 2020.

My mother was admitted to Ravenscroft Park Nursing Home on 19th March 2020, due to dementia and I could no longer care for her at home. She has had excellent care at the home and is being very well looked after. She is very calm and content. She is not distressed or in any pain. She is eating, drinking and sleeping well. Sadly, I cannot visit due to the covid19 lockdown, but when I phone, I am always told that she is alright. The home itself looks very nice.

My mother began her stay in December 2018. She needed a nursing home due to her lack of mobility following a leg break and early dementia, and Abbey Ravenscroft was our choice. From the outset, we felt extremely comfortable with the very caring and friendly attitude of all staff and management, which was sustained throughout her stay. Sadly, the last time we were able to visit was in February 2020, when the home took early preventative measures to avoid Covid-19. Mum was profoundly deaf and her comprehension of written communication had deteriorated. Happily, we saw her via a video phone call, spontaneously arranged by the home's manager, and Mum was thrilled to see us. Sadly, she passed two weeks later, and the home continued to be very sensitive and empathetic in our subsequent contact. For the length of her stay, all staff did a very good job, and we greatly appreciate the care and love she received.

My father spent over three and half years living at Abbey Ravenscroft Park Nursing Home and I wanted to take this opportunity to say how happy both my husband and I felt with the amazing care he received whilst living there. Sadly, my father passed away in April and although we were unable to visit him after 12th March due to the extra care the Manager and her team was providing to safeguard the residents during COVID-19, we were able to take great comfort knowing that dad was receiving the excellent professional care he had always received since arriving at the home from all the staff. Thank you to every member of the incredible team working together to make each resident happy and secure. As daily visitors we always found hard-working colleagues working together to give the best care possible for all the residents in the home, but never too busy to always stop and attend to their needs. We have no hesitation in recommending this amazing nursing home.

The conservatory has recently been built which makes the common room an even brighter place with views and easier access to the garden.

However, due to Coronavirus, and lockdown, I haven't been able to see my husband for the last 16 or so weeks, and this is very hard. The only consolation I have is that I know that he is being well cared for. Because he has no conception of time he doesn't realise how long he has been in the home, or how long since he has seen me. I telephone every other day, and can't always speak to him, but although times must be very difficult for the staff, they always take a moment to speak to me, tell me how he is doing, and ask how I am, as I do.

Although my Uncle was only in Ravenscroft Park for a short end of life stay after being in hospital, he was well looked after and the staff were very helpful and sympathetic. The admin staff were very helpful in advising us what to do after he passed away, and as we live a long way away, their local contacts and advice were very helpful in sorting things out easily and promptly.

The staff at Abbey Ravenscroft are taking incredible care of my aunt. She needs dialysis treatment three times a week and suffers from bipolar. Every time I visit, I can see the life in her eyes again after the long stint in the hospital before she became a resident. She glows when speaking of the nurses and always has a story to tell me about having her nails painted and hair cut (she's a very glamorous woman!) The staff here are clearly exceptional.

My mother was in Abbey Ravenscroft for only six weeks before she passed away on 28th February. She was very well cared for and the standard of care she received was excellent, especially in her last remaining days. They could not do enough for her. When the staff came in at the start of their shift, they would always pop their head around the door and say hello, even when the family were there and they always made you feel welcome. As a family, we could not fault the care and compassion that they had shown to us when she passed away. I am so pleased that we chose this care home and would highly recommend it. A great big thank you to you all on behalf of her family.

Dreary, tired, old and dull furniture and environment in the room my father was in. No soap available for hand cleaning which, considering my dad had an infection similar to MRSA, should have been a MUST, as well as aprons and gloves, which also were not available to use whilst visiting. I do not feel he received the care he deserved and, as he was stuck at the end of a corridor, I believe he was left for too long without being checked. I have logged a complaint with the CQC regarding more worrying issues that occurred during his very short stay.

I will be eternally grateful to them who made life for him and us, his family, so bearable.

My aunt always looked well cared for. Always dressed nicely in clean clothes and hair done by hairdresser every other week. Staff kind and friendly and patient. Plenty of activities with music, sometimes live, garden parties and trips out and Christmas party. I was always made to feel very welcome when visiting. End of life care superb. Living so far away it was a Godsend knowing my Aunt was being well cared for.

My cousin had lived at Abbey Ravenscroft Park since August 2015. She suffered from advanced dementia and was wholly dependant on her carers. She passed away on 6 March 2019. I felt that my cousin received excellent care throughout her stay. I found the atmosphere in the nursing home to be friendly and relaxed and I always felt I could talk openly to management and staff about my cousin. The staff were most helpful in the hours and days immediately after the death. They were professional and sympathetic throughout.

My Aunt was in the home for 2 1/2 years until she died. At all times her care was kind, dignified and considerate of her needs. Any questions I had on her behalf were answered promptly. Staff seem to go above and beyond to make sure residents are as happy as they can be.

The staff have made the transition from mum’s own home to the nursing home stress-free and we are so happy with how well our mother has settled in.